Overall GiG Score: 25 ?
Finance Score: 3
Governance Score: 6
Support Score: 16
  • Liabilities <10%: +3
  • Excess reserves: -2
  • Strong growth: +2
  • Dynamic board: +3
  • Gender balanced board: +3
  • Large volunteers +3
  • Award winner
  • Grant maker support: +13

THE LISTENING PLACE 

Overview

The Listening Place provides those who are suicidal with a safe place to speak confidently and confidentially with trained volunteers.

A large number of their referrals come from the NHS and it is estimated they are saving NHS services millions of pounds in healthcare costs annually. Though surveyed visitors consistently report decreased levels of distress and suicidal feelings, matching demand for services in London alone has been a continuing challenge. They hope to increase training of volunteers to help with sustained service provision.

CEO and Founder, Sarah Anderson's commitment and capability has led to a highly effective delivery and her engagement with government is a key component of their future. Increases of statutory funding may be advantageous to truly complement wider need of potential service visitors.

Source: Giving is Great

Mission:

To relieve mental suffering and help save the lives of those who find themselves at risk of suicide, through the provision of trained and supervised volunteers providing listening support
Analysis by Giving is Great

Positives:

  • This charity has been successful in attracting volunteers relative to its size
  • The charity has received backing from multiple prominent grant makers recently
  • This charity is a recent Award Winner
  • This charity has a robust balance sheet
  • There has been strong growth in spending over the last 5 years
  • There have been no income shortfalls in recent years
  • The Board appears to be well diversified in terms of gender and dynamic in terms of composition

Financial issues to consider:

  • This charity has substantial assets and unrestricted reserves of £2,718,315 available, equivalent to 26 months of spending and so may not be able to utilise additional funding
Established: 8 years

www.listeningplace.org.uk

administration@listeningplace.org.uk

02039067676

Charity Commission for England and WalesX
UN SDGs
?
How you can help

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£1,379£1,277£102£148£2,778£2,71825.529634
31/03/22£2,455£1,140£1,315£124£2,718£2,02721.319554
31/03/21£1,256£814£442£74£1,403£1,14016.816506
31/03/20£777£490£287£64£741£67316.58671
31/03/19£591£274£317£24£454£38216.74450
31/03/18£264£160£105£0£0£0n/a00
31/03/17£94£61£33£0£0£0n/a00

Financial Ratios
Fundraising Costs/Relevant Income: 11%
Fundraising Costs/Total Spending: 11.6%
Highest pay band: Less than £60,000
Liabilities/Assets: 1%
Liabilities/Income: 1%
Unrestricted Funds/Total Funds: 98%
Reserves/Spending: 25.5 months
Net Current Assets/Spending: 13 months
Quick Ratio: 39
Asset Split ?
Comment: Rapid growth has been assisted by partnerships with organisations including Hestia, the British Red Cross, Maytree, CALM and the NHS. Their high referral rates indicate demand is continuing and will benefit from further investment

Source: Giving is Great

What it does
  • The Advancement Of Health Or Saving Of Lives
Offering face-to-face support for people who feel that life is no longer worth living.
Who works here?
  • 29 employees
  • 634 volunteers
Who it helps
  • The General Public/Mankind
How it operates
  • Provides services
Where it operates
  • Throughout London,

Who's supporting them? ?

Awards received
  • FSI Small Charity Big Impact Awards 2018 Charity with turnover £50,000-£150,000
  • Charity Times 2021 Awards Charity of the Year, Income < £1m
Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
Prudence Trust£150,000
Rothschild Foundation£100,000
The Leathersellers' Company Charitable Fund£70,000
National Lottery Community Fund£54,000
City Bridge Trust£53,723
John Lyon's Charity£28,000
Imperial Health Charity£25,625
David & Elaine Potter Foundation£20,000
Specific Donations
Amount When
Months
To be used for
Prudence Trust - Support for young people
£150,000 28/09/2023
Support for young people 18-25 at risk of suicide
Co-Operative Group - Grant to The Listening Place
£2,076 22/10/2022
Our project will provide face-to-face support to 20 people from the community who are feeling suicidal, giving them the opportunity to talk to warm and non-judgemental volunteers on an ongoing basis.
The Grocers' Charity - 2022-The Listening Place
£5,000 22/06/2022
Towards core costs our funding will support 20 suicidal people to receive the compassionate care they so desperately need, for as many times they need support, over a 12-month period.
The Leathersellers' Company Charitable Fund - Grant to The Listening Place
£10,000 06/05/2022
Jubilee Grant Restricted Project Funding
David & Elaine Potter Foundation - Core funding
£10,000 28/04/2022
Core funding
Rothschild Foundation - Grant to The Listening Place
£100,000 18/02/2022
We are requesting funding to improve the accessibility of timely and effective support for suicidal feelings across London and the South East.
The EQ Foundation - Grant to The Listening Place
£8,750 15/12/2021
Big Give Pledge
London Catalyst - The Listening Place - 1
£2,000 07/09/2021
Saving the lives of 12 people at risk of suicide
Imperial Health Charity - Increasing Suicide Support across North West London
£25,625 01/05/2021
COVID19 related funding. The Listening Place is the only charity offering free, ongoing, face-to-face, confidential suicide support in north west London. Support is delivered by highly trained ....more
The Leathersellers' Company Charitable Fund - Grant to The Listening Place
£60,000 09/04/2021
36
Main Grant unrestricted core costs
The Charity of Sir Richard Whittington - Covid-19 Rapid Response Fund Grant
£5,000 03/12/2020
12
To help support the organisation to respond to the effects of Covid-19.
City Bridge Trust - Grant to The Listening Place
£48,723 28/09/2020
towards the cost of the Recruitment and Training Manager, Visitor Support Manager and Operations Manager, to expand the team of coordinators, recruit and train additional volunteers and to ensure the ....more
David & Elaine Potter Foundation - Core funding
£10,000 02/09/2020
12
Core funding
National Lottery Community Fund - London Funders - Wave 2 - The Listening Place
£54,000 15/05/2020
7
The funding will be used to set up a new cloud-based access database to securely store and encrypt visitor data which can then be accessed by their volunteers remotely. This will enable them to work ....more
The Grocers' Charity - 2020 The Listening Place
£7,500 07/05/2020
Providing front line support for disabled people
CAF - Grant to The Listening Place
£4,223 17/04/2020
3
Grant to The Listening Place to support the organisation through COVID19
The Fore - RAFT COVID-19 response grant to The Listening Place
£5,000 09/04/2020
Grant from The Fore's RAFT Immediate Response Fund to The Listening Place, as part of The Fore's COVID-19 Response programme.
John Lyon's Charity - Main grant to The Listening Place
£28,000 11/03/2020
24
Preventing suicides amongst young Londoners
The Grocers' Charity - 2020 The Listening Place
£5,000 11/12/2019
Providing front line support for disabled people
City Bridge Trust - Grant to The Listening Place
£5,000 16/09/2019
£5,000 for delivery of The Listening Place's proposed resilience programme to deliver the following outcomes and outputs: 6 sessions, based on the Padesky 'resilience model', will be delivered ....more
Henry Smith Charity - Grant to Listening Place
£90,000 13/03/2019
36
towards three years' running costs of a project providing one to one listening support to people who are having suicidal thoughts or are at risk of committing suicide in London
The EQ Foundation - Grant to THE LISTENING PLACE
£8,000 03/12/2018
Matched via Big Give Xmas Appeal
The Fore - Grant to The Listening Place
£30,000 01/12/2018
12
The Listening Place is unique in offering free, face to face, on-going support for those with suicidal feelings. The programme is provided by 400 trained volunteers who are supported by mental health ....more
The Fore - Grant to The Listening Place
£30,000 30/11/2018
12
A grant from The Fore will demonstrate that the Listening Place’s model is replicable and scalable and enable the charity to establish in a second location.
National Lottery Community Fund - The Listening Place: Extending our reach
£9,957 26/10/2018
12
The project will expand their service to support people who have suicidal thoughts. The project aims to meet their current demand and improve mental health.
The Funding Network - The Listening Place
£3,700 02/08/2018
To support those who feel that life is no longer worth living, by providing free, face to face, on-going support (by appointment) with trained listening volunteers, supported by mental health ....more
David & Elaine Potter Foundation - Core funding
£10,000 16/07/2018
12
Core funding
The EQ Foundation - Grant to THE LISTENING PLACE
£4,000 03/05/2018
Unrestricted via The Funding Network
The Funding Network - Vital support for suicidal people in London
£23,888 02/05/2018
To build on our proven early track record, and establish and maintain the capacity to provide on-going support to 1000 suicidal people a year in London during 2018.
Garfield Weston Foundation - Main Grants award
£15,000 15/01/2018
Filling a vital gap in the support of the suicidal.
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (11)
Current Trustees appointed
Gender Split
Based on 10/11 persons

Commentary:Terrence Collis is the spouse of Sarah Anderson (CEO & Founder)
Legal constitution
  • Charity registered in England & Wales on 07/12/2015, number: 1164739
Gift Aid
  • Registered with HMRC for Gift Aid
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Volunteer management
Filing Record
7 returns made; all on time
Main office

3 Meade Mews
LONDON
SW1P 4EG

Objectives

TO RELIEVE MENTAL SUFFERING AND HELP SAVE THE LIVES OF THOSE WHO FINDS THEMSELVES AT RISK OF SUICIDE, THROUGH THE PROVISION OF TRAINED AND SUPERVISED VOLUNTEERS PROVIDING LISTENING SUPPORT.

Data Sources

Charity Commission for England and Wales
360 Giving
CharityBase

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