Finance Score: 5

Governance Score: 3

Support Score: 8

Strong growth: +2
Fundraising costs low: +3

Dynamic board: +3

Grant maker support: +8

Overall GiG Score: 16

TEIGNBRIDGE CITIZENS ADVICE BUREAUX

We provide free, independent, confidential and impartial advice to the public. We aim to give people the advice they need for the problems they face, to help people understand and exercise their rights and responsibilities, and to improve the policies and practices that affect people's lives. We value diversity, promote equality and challenge discrimination.

Analysis by Giving is Great

Positives:

There has been strong growth in spending over the last 5 years
There have been no material income shortfalls in recent years
Fundraising costs are unusually low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government and there are significant future grants due to be received
The Board appears to be dynamic in terms of composition

Regulatory & Governance issues to consider:

This charity is not recognised by HMRC for Gift Aid according to its latest published return

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£555	£585	£-30	£0	£328	£322	6.6	27	64
31/03/22		£561	£535	£27	£0	£358	£320	7.2	23	69
31/03/21		£502	£422	£80	£0	£331	£284	8.1	22	87
31/03/20		£315	£349	£-33	n/a	n/a	n/a	n/a	n/a	90
31/03/19		£316	£293	£23	n/a	n/a	n/a	n/a	n/a	90
31/03/18		£277	£279	£-2	£0	£0	£0	n/a	0	0
31/03/17		£346	£331	£16	£0	£0	£0	n/a	0	0
31/03/16		£441	£428	£13	£0	£0	£0	n/a	0	0
31/03/15		£473	£414	£59	£0	£0	£0	n/a	0	0
31/03/14		£340	£399	£-60	£0	£0	£0	n/a	0	0
31/03/13		£251	£225	£27	£0	£0	£0	n/a	0	0
31/03/12		£198	£173	£25	£0	£0	£0	n/a	0	0
31/03/11		£222	£204	£18	£0	£0	£0	n/a	0	0
31/03/10		£210	£208	£2	£0	£0	£0	n/a	0	0
31/03/09		£196	£180	£16	£0	£0	£0	n/a	0	0
31/03/08		£188	£174	£14	£0	£0	£0	n/a	0	0
31/03/07	*	£184	£177	£7	£0	£0	£0	n/a	0	0
31/03/06	*	£283	£240	£44	£0	£0	£0	n/a	0	0
31/03/05	*	£262	£263	£-1	£0	£0	£0	n/a	0	0
31/03/04		£249	£245	£4	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 16%
Liabilities/Income: 11%
Unrestricted Funds/Total Funds: 98%
Reserves/Spending: 6.6 months
Net Current Assets/Spending: 6 months
Quick Ratio: 3.2

Asset Split ?

Established: 34 years

https://citizensadviceteignbridge.org.uk

info@citizensadviceteignbridge.org.uk

01626322260

Charity Commission for England and Wales

Tweets

Listed activities

Disability
Economic/Community Development/Employment
The Prevention Or Relief Of Poverty

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information
Provides services

Where it operates

Devon,

Who it helps

Children/Young People
Elderly/Old People
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

27 employees
64 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

Access to Justice Foundation	£575,000
The Clothworkers Foundation	£10,000
National Lottery Community Fund	£10,000

Specific Donations

Amount	When Months	To be used for
Access to Justice Foundation - Improving Lives Through Advice Grant
£500,000	01/03/2024	The Improving Lives Through Advice programme is made possible by a £30 million grant from The National Lottery Community Fund, thanks to National Lottery players. Working in partnership with the ....more The Improving Lives Through Advice programme is made possible by a £30 million grant from The National Lottery Community Fund, thanks to National Lottery players. Working in partnership with the largest community funder in the UK, the Improving Lives Through Advice programme will ensure continued access to specialist social welfare legal advice to some of the most marginalised communities in England. This funding programme aims to transform lives, address systemic issues, and empower individuals, families, and communities in need by funding organisations working at the frontline. The programme will also fund organisations embedded within communities, recognising the role they often play in providing inclusive, trusted spaces supporting individuals, families, and communities to access advice services when they need it most.
Access to Justice Foundation - Help Accessing Legal Support (HALS)
£75,000	13/09/2022	Help Accessing Legal Support (HALS) is a programme of The Access to Justice Foundation with the Ministry of Justice. We are working with organisations to sustain and improve access to early social ....more Help Accessing Legal Support (HALS) is a programme of The Access to Justice Foundation with the Ministry of Justice. We are working with organisations to sustain and improve access to early social welfare and family legal advice, to enable users to resolve these problems as early as possible and avoid the need for court or tribunal proceedings where possible. Where court or tribunal proceedings are needed, we expect the grant will provide the support needed to help people manage their way through the process effectively. A key feature of this programme is expected to focus on helping us all understand what works better in terms of service delivery and also to help make the case for future investment in this work.
The Clothworkers Foundation - Grant to Teignbridge Citizens Advice Bureaux
£10,000	27/01/2022	installation of ventilation and refurbishment of a room for a charity supporting people with disabilities in Devon. The condition on the grant award is that the lease must be signed by the Council ....more installation of ventilation and refurbishment of a room for a charity supporting people with disabilities in Devon. The condition on the grant award is that the lease must be signed by the Council within the grant offer of 12 months.
National Lottery Community Fund - Reopening our Outreaches
£10,000	14/01/2022	The funding will be used to open three virtual advice hubs in isolated and/or deprived areas that will enable vulnerable people to access pre-arranged video appointments or drop in support via a ....more The funding will be used to open three virtual advice hubs in isolated and/or deprived areas that will enable vulnerable people to access pre-arranged video appointments or drop in support via a laptop located at the hub sites.
Co-Operative Group - Grant to Citizens Advice Teignbridge
£3,747	19/11/2018	We want to recruit, train and support volunteers so that they can help provide information and advice in their local community.
National Lottery Community Fund - CATCH
£4,901	13/07/2018 12	The funding will be used to deliver advice services for older people or those with limited mobility. The project aims to offer support to address issues at the earliest stage.
National Lottery Community Fund - Teignbridge Advice Partnership - Facing the Challenge
£239,402	19/04/2013 24	The aim of this new project is for Teignbridge Citizens Advice Bureau (TCAB) to establish new pathways to advice services across the Teignbridge District of Devon area by increasing collaborative ....more The aim of this new project is for Teignbridge Citizens Advice Bureau (TCAB) to establish new pathways to advice services across the Teignbridge District of Devon area by increasing collaborative working, training and volunteering opportunities and increased capacity through a multi-agency, multi-channel approach. This approach will reduce duplication, improve organisational efficiencies and effectiveness and an improved service to clients.
National Lottery Community Fund - MS Advocacy Project
£94,856	17/04/2012 61	This existing project will develop the services already delivered to those affected by MS and living in South Devon.The project will be delivered in partnership with Teignbridge Citizens Advice ....more This existing project will develop the services already delivered to those affected by MS and living in South Devon.The project will be delivered in partnership with Teignbridge Citizens Advice Bureau and MS Society South Devon.The project aims to provide a range of support services to those who are diagnosed or caring for someone with MS. Issues to be addressed include financial issues, employment rights, housing, and access to services. An awareness campaign will also be launched.
Lloyds Bank Foundation - Grant to CAB - Teignbridge
£20,000	29/03/2012	the salary of the Health and Disability Caseworker, supervision, travel expenses, rent and office costs

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)

Current Trustees appointed

Age Range of Trustees: 59-80

CHRIS HOLE Appointed: 2023, Occupation: Retired

LESLEY SHEFFIELD Appointed: 2022, Occupation: Town Councillor

ANGELA JANE RICHARDS Appointed: 2022, Occupation: Trustee

GREGORY PAUL DYKE Appointed: 2023, Occupation: Retired

MARTIN BULLEN Appointed: 2021, Occupation: Trustee

MAUREEN WINN OAKLEY Appointed: 2021

ANDREW WILSON Appointed: 2015, Occupation: Retired

GEOFF WILLIAMS Appointed: 2021, Occupation: Trustee, Other trusteeship: C.A.B. DEVON,

Legal constitution

Charitable company registered in England & Wales on 12/03/1990, number: 900012
Registered at Companies House on 18/04/1989, number: 02373461

Gift Aid

NOT registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

20 returns made; AR07: 35 days late, AR06: 57 days late, AR05: 1 days late,

Recent reorganisation events:

Asset transfer in from KINGSKERSWELL SUMMER MOON TRUST on 21/10/2022

Main office

Citizens Advice Bureau
36-38 Market Walk
NEWTON ABBOT
TQ12 2RX

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION FOR THE BENEFIT OF THE COMMUNITY IN TEIGNBRIDGE DISTRICT AND SURROUNDING AREAS.

Defined Area of Benefit:

THE AREA OF THE TEIGNBRIDGE DISTRICT COUNCIL IN DEVONSHIRE

Data Sources