Finance Score: 2
Governance Score: -1
Support Score: 11
  • Strong growth: +2
  • No PartB
  • Only 4 Trustees: -1
  • Large volunteer base +3
  • Overall weighted support: +8
Overall GiG Score: 12 ?

THE HELPFUL BUREAU

To help people live independently at home by providing a range of practical services, advice, information, signposting and social activities.
Analysis by Giving is Great

Positives:

  • This charity has been successful in attracting volunteers relative to its size
  • There has been strong growth in spending over the last 5 years
  • A significant proportion of recent income was derived from major grant makers including the Government

Regulatory & Governance issues to consider:

  • Why are there only 4 trustees?

Financial issues to consider:

  • A PartB annual return has not been required and so detailed financial information is not available from the online data

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/24£273£272£1n/an/an/an/an/an/a
31/03/23£198£216£-18n/an/an/an/an/an/a
31/03/22£148£169£-21n/an/an/an/an/an/a
31/03/21*£220£151£69n/an/an/an/an/an/a
31/03/20?£139£134£4n/an/an/an/an/an/a
31/03/18£106£139£-33n/an/an/an/an/an/a
31/03/17£119£138£-19n/an/an/an/an/an/a
31/03/16£143£151£-7n/an/an/an/an/an/a
31/03/15£143£151£-7n/an/an/an/an/an/a
31/03/14£143£135£8n/an/an/an/an/an/a
31/03/13£192£162£30n/an/an/an/an/an/a
31/03/12*£187£211£-24n/an/an/an/an/an/a
31/03/11£234£241£-7n/an/an/an/an/an/a
31/03/10£236£237£-1n/an/an/an/an/an/a
31/03/09£218£221£-3n/an/an/an/an/an/a
31/03/08*£236£215£21n/an/an/an/an/an/a
31/03/07£225£222£2n/an/an/an/an/an/a
31/03/06£178£227£-50n/an/an/an/an/an/a
31/03/05£236£196£40n/an/an/an/an/an/a
31/03/04*£173£172£1n/an/an/an/an/an/a

Highest pay bracket: less than £60,000
Established: 24 years

www.thehelpfulbureau.org.uk

manager@thehelpfulbureau.org.uk

01159491175

Charity Commission for England and WalesCompanies House
UN SDGs
?
Listed activities
  • Disability
  • General Charitable Purposes
  • Other Charitable Purposes
  • Recreation
  • The Advancement Of Health Or Saving Of Lives
GiG Classification
  • Other welfare services
How it operates
  • Other charitable activities
  • Provides advocacy/advice/information
  • Provides buildings/facilities/open space
  • Provides human resources
  • Provides services
Where it operates
  • Derbyshire, Nottinghamshire,
Who it helps
  • Elderly/Old People
  • Other Charities Or Voluntary Bodies
  • People With Disabilities
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
National Lottery Community Fund£136,100
Charles Hayward Foundation£10,000
DCMS£7,677
Co-Operative Group£5,491
The Grocers' Charity£5,000
CAF£4,485
Sport England£3,075
Sir Jules Thorn Charitable Trust£3,000
Specific Donations
Amount When
Months
To be used for
The Grocers' Charity - 2024 Grant - The Helpful Bureau
£5,000 19/06/2024
To support a Home Service for older people, which covers virtually all domestic chores from cleaning bathrooms, making beds, tidying kitchens, ironing, dusting, vacuuming, shopping, collecting prescriptions, and preparing light meals.
Co-Operative Group - Grant to The Helpful Bureau
£1,120 21/10/2023
We would like to have a Reconnect Café for those who are particularly anxious about going out after Covid. Loneliness is reduced by meeting people, and other opportunities open up as a result.
National Lottery Community Fund - The Helpful Bureau Trips
£10,000 15/09/2023
The funding will be used to provide weekly trips and social groups for older people in the community. It will help with mobility promoting both physical and emotional health and connecting people to make new friendships. The project aims to build ....more
Charles Hayward Foundation - Grant to Helpful Bureau
£5,000 31/03/2023
Practical home support services for older people
National Lottery Community Fund - Mentoring and Befriending Service
£116,109 25/11/2022
The funding will provide older people with befriending mentoring and bereavement support plus additional social activities to help those struggling with isolation and anxiety.THB supports those aged 55 plus with or without disabilities providing the ....more
Co-Operative Group - Grant to The Helpful Bureau
£1,952 22/10/2022
We would like to provide meals for the older people in our community.
Sir Jules Thorn Charitable Trust - The Helpful Bureau - 24/05/22
£3,000 23/06/2022
Core Funding
National Lottery Community Fund - Voluntary Transport Scheme
£9,991 10/06/2022
The funding will be used to run a volunteer transport scheme with a wheelchair accessible vehicle. The project aims to enable older people and people living with disabilities to access appointments local services and activities and allow them to ....more
Co-Operative Group - Grant to The Helpful Bureau
£2,420 23/10/2021
We would like to offer a free befriending service to benefit those isolated in our community.
Charles Hayward Foundation - Grant to Helpful Bureau
£5,000 21/12/2020
Practical services for older people
DCMS - Coronavirus Community Support Fund
£7,677 14/09/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public ....more
Sport England - COVID-19 CEF
£3,075 20/05/2020
4
Funding under Sport England's COVID-19 Community Emergency Fund funding programme for a Revenue project titled COVID-19 CEF. This project lists its main activity as Sport participation and capacity building
CAF - Grant to The Helpful Bureau
£4,485 04/05/2020
3
Grant to The Helpful Bureau to support the organisation through COVID19
Co-Operative Group - Grant to The Helpful Bureau
£2,782 15/11/2019
We want to buy a wheelchair accessible minibus for use in our local community.
Lloyds Bank Foundation - Grant to The Helpful Bureau
£20,000 20/10/2011
the salary of the Practical Services Co-ordinator
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (4)
Current Trustees appointed

Age Range of Trustees: 52-76
  • JOHN FOX Appointed: 2001, Occupation: Retired
  • MARGARET BOWEN Appointed: 2020, Occupation: Retired
  • STEPH RESTON Appointed: 2024, Occupation: Retired
  • SUSAN PATERSON Appointed: 2023, Occupation: Homemaker
Legal constitution
  • Charitable company registered in England & Wales on 12/03/2001, number: 1085498
  • Registered at Companies House on 07/02/2001, number: 04155890
Gift Aid
  • NOT registered with HMRC for Gift Aid
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
20 returns made; AR21: 4 days late, AR12: 11 days late, AR08: 3 days late, AR04: 30 days late,
Recent reorganisation events:
  • Asset transfer in from VOLUNTARY ACTION BROXTOWE on 31/08/2021
Main office

The Helpful Bureau
145-147 Derby Road
Stapleford
NOTTINGHAM
NG9 7AS

Objectives

TO UNDERTAKE VOLUNTARY WORK IN PARTICULAR BUT NOT EXCLUSIVELY THE ADVANCEMENT OF EDUCATION, THE PROMOTION AND PROTECTION OF GOOD HEALTH, THE PROVISION OF FACILITIES FOR RECREATION AND LEISURE TIME ACTIVITIES IN THE INTERESTS OF SOCIAL WELFARE WITH THE OBJECT OF IMPROVING THE CONDITIONS OF LIFE OF THE COMMUNITY AND OTHER SIMILAR CHARITABLE ACTIVITIES AMONGST THOSE PEOPLE IN NEED THEREOF IN NOTTINGHAMSHIRE AND SURROUNDING AREAS (THE AREA OF BENEFIT)

Defined Area of Benefit:

NOTTINGHAMSHIRE AND SURROUNDING AREAS.

Data Sources

Charity Commission for England and Wales
360 Giving

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