Finance Score: 1
Governance Score: 6
Support Score: 9
  • Good reserves management: +3
  • Multiple Deficits and declines: -5
  • Fundraising costs low: +3
  • Good trustee age range: +3
  • Dynamic board: +3
  • Overall weighted support: +9
Overall GiG Score: 16 ?

FAMILY LIVES

We provide a range of services to support families face to face, on the phone and on-line. Including: Parentline, free 24hr confidential helpline; extended support for complex, difficult issues; online advice, livechat/email, ask the expert, peer support and information on all aspects of family live; face to face support, group parenting programmes and workshops.
Analysis by Giving is Great

Positives:

  • Reserves management has been consistently within official guidelines
  • Fundraising costs are unusually low relative to funds raised
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and dynamic in terms of composition

Regulatory & Governance issues to consider:

  • Over half the Board have joined recently

Financial issues to consider:

  • Income has been volatile and on several occasions in recent years less than spending

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/24£2,361£2,405£-44£58£1,000£9504.7106200
31/03/23£2,341£2,450£-109£55£1,044£9344.6110194
31/03/22£2,634£2,760£-126£31£1,153£9484.1119300
31/03/21£3,006£2,861£145£29£1,279£9233.9128400
31/03/20?£2,623£2,591£32£34£1,134£9154.2115300
31/03/18£3,042£3,005£37£42£990£8033.21290
31/03/17£2,983£3,188£-205£23£953£8933.41630
31/03/16£3,465£3,709£-244£7£1,158£1,0423.4840
31/03/15£4,984£4,888£96£54£1,402£1,24131070
31/03/14£4,182£4,110£72£54£1,306£1,1753.4850
31/03/13£3,616£3,335£281£58£1,234£1,1354.1790
31/03/12£3,638£3,647£-9£75£953£9033810
31/03/11£4,664£4,789£-125£137£962£9212.31000
31/03/10*£5,600£5,570£30£143£1,107£8921.91090
31/03/09£5,752£5,749£3£71£1,076£8731.81240
31/03/08£6,037£6,259£-222£83£1,074£7991.51600
31/03/07£5,793£6,202£-409£85£1,295£9191.82250
31/03/06£5,639£5,192£448n/an/an/an/an/an/a
31/03/05*£4,478£4,124£354n/an/an/an/an/an/a
31/03/04£3,707£3,239£468n/an/an/an/an/an/a

Financial Ratios
Fundraising Costs/Relevant Income: 2.5%
Fundraising Costs/Total Spending: 2.4%
Senior Staff Costs/Total Spending: 4%
Highest pay band: £80,000-£90,000
Liabilities/Assets: 27%
Liabilities/Income: 15%
Unrestricted Funds/Total Funds: 95%
Reserves/Spending: 4.7 months
Net Current Assets/Spending: 5 months
Quick Ratio: 3
Asset Split ?
Balance Sheet History
Established: 25 years

www.familylives.org.uk

familylives@familylives.org.uk

02075533080

Charity Commission for England and WalesCompanies HouseFacebookInstagramX
UN SDGs
?
Listed activities
  • Education/Training
GiG Classification
  • Emotional support, counselling or therapy
How it operates
  • Provides services
Where it operates
  • Throughout England And Wales,
Who it helps
  • Children/Young People
  • Other Defined Groups

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
Esmee Fairbairn£235,961
Dulverton Trust£70,000
DCMS£47,000
London Borough of Hounslow£24,999
Specific Donations
Amount When
Months
To be used for
Esmee Fairbairn - Grant to Family Lives
£12,873 27/02/2023
Towards unrestricted core costs as a Cost of Living Uplift
London Borough of Hounslow - Grant to Family Lives
£24,999 22/12/2021
To support the most inactive families to find fun and sustainable activities, removing barriers and building better family relationships.
The Rayne Foundation - Grant to Family Lives Ltd
£12,500 09/06/2021
Towards support for children and their parents in families where young people have caring responsibilities.
DCMS - Coronavirus Community Support Fund
£47,000 05/10/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public ....more
Esmee Fairbairn - Grant to Family Lives
£193,088 22/09/2020
36
Towards Project costs Towards continued delivery and expansion of ParentChild+, an evidence-based programme that improves school readiness.
Ministry of Defence - Covenant Fund
£9,758 14/08/2020
Small grants of up to £10,000 towards creative and engaging projects, that can be delivered under social restrictions, for people from Armed Forces communities who are isolated as a result of the Covid-19 pandemic.
BBC Children in Need - Grant to Parentline Plus (Family Lives)
£2,980 17/06/2020
6
COVID19 - This grant will fund technology for young carers to access support sessions online. These young people isolated at home due to Covid-19 and this will reduce isolation and help improve skills.
Esmee Fairbairn - Grant to Family Lives
£30,000 05/05/2020
6
towards unrestricted core costs as a COVID-19 Fast Response grant
Dulverton Trust - ParentChild+ in Newcastle
£70,000 12/02/2020
ParentChild+ in Newcastle
National Lottery Community Fund - Family Lives Digital Development
£466,737 10/05/2019
35
This project is for the Digital Fund to help Family Lives explore digital solutions to a common problem in the family advice and support sector: how to meet increasing demand and rising expectations in the digital age. The organisation is committed ....more
DCMS - Early Years Social Action Fund
£80,219 01/04/2019
Home visits by trained volunteers using an evidence-based curriculum of free books and toys.Family Lives is introducing a well-evidenced, US professional-led programme and testing the viability of a volunteer-led model working with disadvantaged ....more
Esmee Fairbairn - Grant to Family Lives
£60,000 11/02/2019
15
Towards the roll out of the Parent Child Home Programme, working with families who are not accessing any other services to support the home learning environment.
National Lottery Community Fund - The Afghan Families Project
£170,113 01/10/2018
36
The project will enable the community to come together and discuss a variety of issues concerning them and their family.
The Rayne Foundation - Grant to Family Lives Ltd
£25,000 24/09/2018
36
Towards a Support Worker to support parents of young carers in their parenting role.
Sport England - Healthy families
£367,624 22/08/2018
35
Funding under Sport England's Families Fund funding programme for a Revenue project titled Healthy families. This project lists its main activity as Multi-Skill Coaching
Dulverton Trust - Parent Child Home Programme Pilot
£70,000 14/02/2018
Parent Child Home Programme Pilot
Walcot Foundation - Befriending for parents
£24,578 21/11/2017
12
Befriending for parents
Nesta - AC00697
£240,657 25/09/2017
30
Early Years Social Action Innovation Fund programme grant to Family Lives Grant Ref AC00697
DCMS - Early Years Social Action Fund
£80,219 25/09/2017
Home visits by trained volunteers using an evidence-based curriculum of free books and toys.Family Lives is introducing a well-evidenced, US professional-led programme and testing the viability of a volunteer-led model working with disadvantaged ....more
BBC Children in Need - Grant to Family Lives
£29,849 10/08/2017
36
This project will offer a home-based support service to young carers who will benefit through increased empowerment, improved social integration and improved emotional health.
DCMS - Early Years Social Action Fund
£124,995 01/08/2017
The Fund focuses on scaling, backing the growth of well evidenced innovations which improve children?s language, physical and emotional development to ensure they are ?school ready? by age 4.
DCMS - Early Years Social Action Fund
£124,995 01/08/2017
The Fund focuses on scaling, backing the growth of well evidenced innovations which improve childrens language, physical and emotional development to ensure they are school ready by age 4.
Masonic Trust - Family Befriending Westminster
£46,036 19/07/2017
Volunteer-led befriending for socially isolated families from areas of multiple deprivation who have children aged 6-16.
DCMS - LCF Development Grants
£50,000 22/06/2017
To complete feasability and development work on devising a social impact bond financed project
Ministry of Defence - Families in Stress
£85,674 01/04/2017
To support families in stress
National Lottery Community Fund - Relative Experience: Transforming Kinship Care
£725,773 08/03/2017
12
This group will work with Grandparents Plus through a combination of support provision, evaluation and awareness raising in order to increase the visibility of and support for kinship carers and children. The project will also explore how to bring ....more
National Lottery Community Fund - Relative Experience
£50,000 16/03/2016
6
This funding will develop a project supporting kinship carers, who are typically grandparents taking long term or permanent care of children unable to live with parents. This will look to expand a scheme in the North East providing a volunteer ....more
Walcot Foundation - Parents Together in Lambeth
£59,854 04/03/2014
Parents Together in Lambeth
Dulverton Trust - Web-based Family Support
£50,000 25/02/2014
Web-based Family Support
National Lottery Community Fund - Positive Boundaries
£162,998 23/10/2013
36
This is a project based in St. Austell, Cornwall, which aims to reduce the number of children and young people affected by sexualised bullying. The project will work with beneficiaries to help them improve emotional literacy and relationships with ....more
Esmee Fairbairn - Grant to Family Lives
£50,000 17/07/2013
Towards the costs of developing a range of resources for parents and young people to support them in tackling issues such as sexualised bullying and sexualised aggression.
National Lottery Community Fund - Positive relationships-positive futures
£210,970 17/10/2012
36
This project will run workshops to help young people understand the dangers of exploitative and inappropriate relationships and early sexual activity. It will also help them build their confidence so they feel able to report abuse and discuss their ....more
Henry Smith Charity - Grant to Family Lives
£77,000 12/09/2012
24
towards two years' running costs of a resettlement service for ex-service families in Gloucestershire
National Lottery Community Fund - Supporting Families
£281,474 15/08/2012
36
This is an expanding project working with families across Hampshire to build their confidence, skills and knowledge, through intensive support, workshops and courses. The aim is to reduce isolation and support more families to address their own ....more
National Lottery Community Fund - Community Family Support Phase 2
£228,955 15/02/2012
36
This is the continuation and expansion of an existing project which operates throughout Gloucestershire. The aim of the project is to provide support to vulnerable young parents who are facing a range of barriers to effective parenting. The project ....more
National Lottery Community Fund - Strengthening Community Support For Vulnerable Parents
£292,314 11/02/2010
35
This new project based in Hampshire will work in partnership with GP surgeries and community groups to provide support for parents experiencing difficulties with bringing up children of all ages. The project will target parents struggling to cope ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (12)
Current Trustees appointed

Age Range of Trustees: 37-73
  • CHRIS HALL Appointed: 2024, Occupation: Commercial Finance Director
  • ELUNED HARRIES Appointed: 2023, Occupation: Retired
  • FOLA DAVIES Appointed: 2023, Occupation: Business Analyst
  • FRANCESCA MOTT Appointed: 2024, Occupation: Chief Executive
  • JACK ASHMAN Appointed: 2024, Occupation: Director
  • JON NEWTON Appointed: 2024, Occupation: Service Director
  • KERRI LOUISE SUMMERS Appointed: 2017, Occupation: Business Owner
  • NEENA RUPANI (Chair) Appointed: 2016, Occupation: Head Of Regulation, Bt Wholesale Division
  • REBECCA GIANNOTTA Appointed: 2024, Occupation: General Counsel
  • STUART BAYLISS Appointed: 1999, Occupation: Management Consultant
  • SALLY LAND Appointed: 2023, Occupation: Journalist
  • WARWICK JONES Appointed: 2006, Occupation: Retired
Legal constitution
  • Charitable company registered in England & Wales on 08/10/1999, number: 1077722
  • Registered at Companies House on 02/08/1999, number: 03817762
Gift Aid
  • Registered with HMRC for Gift Aid
Event History
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
20 returns made; AR10: 30 days late, AR05: 8 days late,
Main office

Family Lives
The Annex
York House
Salisbury Square
Hatfield
AL9 5AD

Objectives

1. TO PROMOTE, PROTECT AND PRESERVE THE GOOD HEALTH, BOTH MENTAL AND PHYSICAL, OF FAMILY MEMBERS AND FAMILIES.2. TO ADVANCE PUBLIC EDUCATION IN AND PROMOTE RESEARCH INTO THE PSYCHOLOGICAL, LEGAL, MEDICAL OR OTHER PROBLEMS AND EXPERIENCES FOR FAMILY MEMBERS AND FAMILIES AND TO DISSEMINATE THE USEFUL RESULTS OF SUCH RESEARCH.3. TO RELIEVE POVERTY AMONG FAMILY MEMBERS AND FAMILIES, IN PARTICULAR BY THE PROVISION OF AN ADVICE AND INFORMATION SERVICE FOR THOSE UNABLE TO ACCESS SUCH RESOURCES.

Defined Area of Benefit:

NOT DEFINED

Data Sources

Charity Commission for England and Wales
360 Giving

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