Finance Score: 0
Governance Score: 9
Support Score: 7
  • Low unrestricted reserves: -2
  • Strong growth: +2
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Overall weighted support: +7
Overall GiG Score: 16 ?

HAVERING CITIZENS ADVICE BUREAUX

Provides an independant, free, impartial and confidential advice service to everybody regardless of race, sex, disability, sexuality, nationality or religion.Provides training in advice work and in administration for volunteers to externally accredited standards
Analysis by Giving is Great

Positives:

  • There has been strong growth in spending over the last 5 years
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Regulatory & Governance issues to consider:

  • Over half the Board have joined recently

Financial issues to consider:

  • Unrestricted reserves appear to be dangerously low at the latest year end

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£812£785£27£0£52£500.82441
31/03/22£407£465£-58n/an/an/an/an/an/a
31/03/21£525£378£147£0£83£782.51622
31/03/20£382£338£44n/an/an/an/an/an/a
31/03/19£337£355£-18n/an/an/an/an/an/a
31/03/18£268£264£4n/an/an/an/an/an/a
31/03/17£222£250£-28n/an/an/an/an/an/a
31/03/16£461£475£-14n/an/an/an/an/an/a
31/03/15£783£732£51£523£83£-51-0.8140
31/03/14£719£620£99£419£41£-87-1.7180
31/03/13£571£657£-85£452£-81£-83-1.5180
31/03/12£476£471£5n/an/an/an/an/an/a
31/03/11£459£400£59n/an/an/an/an/an/a
31/03/10£471£447£24n/an/an/an/an/an/a
31/03/09£369£358£11n/an/an/an/an/an/a
31/03/08£380£375£5n/an/an/an/an/an/a
31/03/07£445£434£11n/an/an/an/an/an/a
31/03/06£424£453£-29n/an/an/an/an/an/a
31/03/05*£363£416£-53n/an/an/an/an/an/a
31/03/04*£450£416£34n/an/an/an/an/an/a

Financial Ratios
Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 82%
Liabilities/Income: 28%
Unrestricted Funds/Total Funds: 97%
Reserves/Spending: 0.8 months
Net Current Assets/Spending: 2 months
Quick Ratio: 1.7
Asset Split ?
Balance Sheet History
Established: 34 years
Charity Commission for England and WalesCompanies HouseFacebookX
UN SDGs
?
Listed activities
  • Accommodation/Housing
  • Disability
  • Economic/Community Development/Employment
  • Education/Training
  • General Charitable Purposes
  • The Advancement Of Health Or Saving Of Lives
GiG Classification
  • Practical support, advice & companionship
How it operates
  • Provides advocacy/advice/information
  • Provides human resources
  • Provides services
Where it operates
  • Essex, Havering,
Who it helps
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
London Borough of Havering£129,000
DCMS£95,920
Access to Justice Foundation£74,635
Trust for London£57,565
Specific Donations
Amount When
Months
To be used for
Trust for London - Havering Citizens Advice Bureau
£3,200 29/09/2022
This is a cost of living uplift for grant reference 360G-trustforlondon-MAIN-S2-04.06.2019-8106
Trust for London - Havering Citizens Advice Bureaux
£49,833 11/03/2021
The funding is to continue to employ 3 part-time specialist advisors a year, who are providing practical support to clients whom Havering CAB front-line advisers have identified as having complex issues, following the ongoing impacts of Covid. There ....more
Access to Justice Foundation - Joint Initiative Flexible COVID-19 Grant
£74,635 14/09/2020
A flexible grant as part of wave 1 of the Community Justice Fund. A pooled fund to support the specialist legal welfare advice sector in its response to COVID19
Trust for London - Havering Citizens Advice Bureau
£4,532 02/09/2020
6
The funding is for adaptations and items to offer safe face to face advice. Since lockdown, access to advice has been via email and telephone. HCAB is now looking at reopening offices to a controlled reintroduction of face to face services following ....more
DCMS - Coronavirus Community Support Fund
£95,920 29/07/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public ....more
The Fore - RAFT COVID-19 response grant to Havering Citizens Advice Bureau
£4,715 20/05/2020
36
Grant from The Fore's RAFT Immediate Response Fund to Havering Citizens Advice Bureau, as part of The Fore's COVID-19 Response programme.
The London Community Foundation - Grant to Havering Citizens Advice Bureaux
£4,662 25/04/2020
The funding is for the purchase of equipment needed to be able to introduce and deliver telephone advice to the community in Havering, initially whist we are in lock down, but also after we are able to return to work. We are currently only able to ....more
London Borough of Havering - Grant Funding
£129,000 01/04/2020
12
Funding for core activities
Trust for London - Citizens Advice Havering
£93,000 10/10/2019
36
The funding is for continuation of its specialist employment rights advice that supports workers rights, tackles discrimination and, where relevant, preparation for tribunals. Advice staff will also mentor volunteers to build capacity and ensure ....more
National Lottery Community Fund - Our Project is The Big Move
£9,451 20/09/2017
12
The group will use the funding to relocate its advocacy service to better serve the community.
London Catalyst - Havering Citizens Advice Bureau - 2
£8,000 08/01/2014
Salary of CEO: - set up training academy for 20 courses pa - run community & partners training - establish advice network - recruit 50 volunteers - train 150 residents in finance and IT skills
Lloyds Bank Foundation - Grant to Havering Citizens Advice Bureau
£30,700 27/09/2013
The charity provides a range of advice services to people in Havering. Their training and support for NEET young people will give them work experience and enable them to be job ready, increasing their chances of employment.
National Lottery Community Fund - Havering Access to Advice Service
£339,148 19/04/2013
24
This new two-year project aims to bring together a group of established voluntary sector and statutory agencies to improve the effectiveness and sustainability of local advice services delivered to clients across Havering. It will be led by ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (9)
Current Trustees appointed
Gender Split
Based on 8/9 persons

Age Range of Trustees: 34-76
  • BILLY JONES Appointed: 2022, Occupation: Fundraising Compliance Officer
  • JEANETTE HOPKINS Appointed: 2022, Occupation: Senior Executive
  • KENNY KING Appointed: 2013, Occupation: Manager
  • MICHAEL HEPWORTH Appointed: 2024, Occupation: Retired
  • MICHELLE COHEN Appointed: 2018, Occupation: Company Director
  • NEKITA OKAFOR Appointed: 2022, Occupation: Lawyer
  • SHEILA CLARKE Appointed: 2015, Occupation: Retired
  • SUE DIX Appointed: 2015, Occupation: Retired
  • TREVOR WINTER Appointed: 2023, Occupation: Retired
Legal constitution
  • Charitable company registered in England & Wales on 18/04/1991, number: 1002593
  • Registered at Companies House on 28/01/1991, number: 02577502
Gift Aid
  • Registered with HMRC for Gift Aid
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
20 returns made; AR05: 1 days late, AR04: 1 days late,
Main office

Citizens Advice Havering
First Floor Romford Central Library
St Edwards Way
Romford
Essex
RM1 3AR

Objectives

THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE LONDON BOROUGH OF HAVERING AND SURROUNDING AREAS BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

LONDON BOROUGH OF HAVERING

Data Sources

Charity Commission for England and Wales
360 Giving

Tips for Selecting Charities

Which areas of philanthropy are most effective?
The text of this post is taken from an article on the Effective Altruism forum. It suggests that you can achieve the most impact by supporting causes that fight extreme poverty, improving animal welfare....more
Our Top Tips for Philanthropy
Here are some ideas to help you gain more satisfaction from your philanthropy and confidence that the causes you have selected are impactful. Engage your brain, as well as your heart You....more
How to become a Philanthropist
In this Blog we outline a strategy to help people who are new to philanthropy and for those who feel dissatisfied with the impact they are having. Effective philanthropy is immensely rewarding for donors,....more

Giving is Great