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home >> charity search >> mental health innovations
Finance Score: -1
Governance Score: 3
Support Score: 15
  • Low unrestricted reserves: -2
  • Deficit on unrestricted reserves: -2
  • Strong growth: +2
  • Multiple Deficits: -2
  • Fundraising costs low: +3
  • Gender balanced board: +3
  • Large volunteer base +3
  • Overall weighted support: +12
Overall GiG Score: 17 ?

MENTAL HEALTH INNOVATIONS

Mental Health Innovations (MHI) is a digital mental health charity, which develops new ways to help people have conversations about mental health. We combine digital innovation, data-driven analysis and the experience of mental health experts. Our purpose is to transform lives by improving access to helpful digital resources for mental ill health in the UK.
Analysis by Giving is Great

Positives:

  • This charity has been successful in attracting volunteers relative to its size
  • There has been strong growth in spending over the last 5 years
  • Fundraising costs are low relative to funds raised
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of gender

Regulatory & Governance issues to consider:

  • This charity is not recognised by HMRC for Gift Aid according to its latest published return

Financial issues to consider:

  • Unrestricted reserves appear to be dangerously low at the latest year end
  • There was a deficit on unrestricted reserves of £1,250,281 at the last year end after deducting the value of own use assets
  • On several occasions in recent years income has been less than spending

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k		 Spending
£k		 Surplus/
Deficit £k		 Fundraising
Cost £k		 Total
Funds £k		 Unrestricted
Funds £k		 Mths
Rsrvs		 Staff Volun-
teers
31/12/23£6,372£6,916£-543£483£85£-1,250-2.2852,125
31/12/22£6,122£6,736£-614£627£628£-1,124-2842,200
31/12/21£5,235£5,941£-706£358£1,242£7131.4791,794
31/12/20£5,975£5,367£609£207£1,949£1,6013.6622,314
31/12/19£3,545£3,965£-420£168£1,340£8072.4391,671
31/12/18£3,787£2,027£1,760£45£1,760£0n/a180
Show more rows -->

Download accounts
Financial Ratios
Fundraising Costs/Relevant Income: 7.6%
Fundraising Costs/Total Spending: 7%
Senior Staff Costs/Total Spending: 17%
Highest pay band: £110,000-£120,000
Liabilities/Assets: 98%
Liabilities/Income: 62%
Unrestricted Funds/Total Funds: -1476%
Reserves/Spending: -2.2 months
Net Current Assets/Spending: 5 months
Quick Ratio: 1.9
Asset Split ?
Balance Sheet History
Comment: Support from funders enabled the charity to significantly grow their Shout service last year. In order to respond to the growing demand due to the lockdown in March 2020, there was significant investment in building the staffing of the organisation, the volunteer community and the underlying systems supporting service delivery and robust governance.

Source: Giving is Great

Established: 7 years

www.mentalhealthinnovations.org

info@mhiuk.org

02045384500

Charity Commission for England and Wales
UN SDGs
?
How you can help
Listed activities
  • General Charitable Purposes
GiG Classification
  • Emotional support, counselling or therapy
How it operates
  • Provides advocacy/advice/information
  • Provides services
Where it operates
  • Northern Ireland, Scotland, Throughout England And Wales,
Who it helps
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
Greenwood Place£760,000
Garfield Weston Foundation£600,000
BBC Children in Need£300,000
CHK Foundation£270,000
Specific Donations
Amount When
Months		 To be used for
Charles Hayward Foundation - Grant to Mental Health Innovations
£22,800 29/11/2023
Shout - training and development of Little Book of Coping Skills
Garfield Weston Foundation - Multi-Year Grant (3 Years) award
£300,000 20/02/2023
36
up to £300k over 3 years towards your main service, emphasising those most disadvantaged aged 13+ (to distinguish it from Children in Need funding)
BBC Children in Need - Grant to Mental Health Innovations
£300,000 12/02/2023
36
This grant will fund additional MHI Shout crisis text line conversations and data collection on mental health and poverty. It aims to provide evidence of the correspondence between poverty and poor mental health for under 13s.
CHK Foundation - CHK Main Grant
£75,000 07/09/2022
support towards running cost
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£100,000 01/07/2022
Unrestricted funding
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£150,000 01/07/2022
Unrestricted funding
Wolfson Foundation - Grant to Mental Health Innovations
£30,400 08/06/2022
Purchase of IT equipment to support a UK wide 24/7 text based mental health support service
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£50,000 01/04/2022
Unrestricted funding
CHK Foundation - CHK Discretionary Grant
£16,000 22/02/2022
to support specified work
CHK Foundation - CHK Discretionary Grant
£4,000 22/02/2022
to support specified work
The EQ Foundation - Grant to Mental Health Innovations
£5,000 15/09/2021
Research into effectiveness of SHOUT
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£150,000 01/07/2021
Unrestricted funding
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£100,000 01/07/2021
Unrestricted funding
Dulverton Trust - Shout, the UK's only 24/7 crisis text line
£35,000 09/06/2021
Shout, the UK's only 24/7 crisis text line
CHK Foundation - CHK Emergency /Disaster Grant
£25,000 22/03/2021
to support specified work
CHK Foundation - CHK Discretionary Grant
£75,000 01/12/2020
to support specified work
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£160,000 01/07/2020
Unrestricted funding
Greenwood Place - Grant to Mental Health Innovations - SHOUT
£50,000 01/07/2020
Unrestricted funding
Garfield Weston Foundation - Multi-Year Grant (3 Years) award
£300,000 07/02/2020
36
Shout (Core Costs)
CHK Foundation - CHK Main Grant
£50,000 04/12/2019
to support specified work
CHK Foundation - CHK Discretionary Grant
£25,000 04/12/2019
to support specified work
National Lottery Community Fund - Shout ? the UK?s first free text service for people in crisis
£500,000 05/07/2019
19
Shout ' the UK's first free text service for people in crisis
The Rayne Foundation - Grant to Mental Health Innovations
£90,000 11/03/2019
36
Towards the salary of a Mental Health Innovations Fellow.
Show more rows

Data sourced from Donors via 360 Giving

How do they operate?

Shout Text Message Support Services

Objectives: To transform lives by improving access to helpful digital resources for mental health in the UK

Intervention period: Dependant upon the needs of the service user

Beneficiaries: People who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support

Description: Shout is a free, confidential, 24/7 text message support service for anyone in the UK who is struggling to cope. The service is staffed by trained volunteers who are overseen by clinical supervisors. The Shout service is available around the clock and is designed to enable individuals to take their next steps towards feeling better.

Comment: As a largely digital, cloud-based, distributed workforce, MHI has been able to continue operations through the COVID-19 pandemic while responding to 25% growth in daily demand from service users since the beginning of lockdown (daily conversations increased from around 750 to around
950).

Source: Giving is Great

How effective are they?
Notes: Figures for 2018 were only for part of the year, collected between May to December.

Who works here?

  • VICTORIA HORNBY
    CEO
    Appointed: December 2017
From 2011 to 2017, Victoria was Director of Programmes at The Royal Foundation, building a portfolio of projects including the Invictus Games, Coach Core, United for Wildlife and Heads Together. Before joining the Foundation, she was a Senior Executive at the Sainsbury Family Trusts and CEO of an international development charity. She began her career as Field Director of an aid agency, living and working in Eastern Europe for four years. ....more
Commentary: The staff team has growth significantly through the pandemic period from 26 full time equivalent (FTE) team members at the end of 2018, to 46 FTE at the end of 2019.

Source: Giving is Great

How is it governed?

Trustees (6)
Current Trustees appointed
Gender Split
Based on 5/6 persons

  • DR AMY SHI-NASH Appointed: 2020
  • DR JEAN O'HARA Appointed: 2020
  • DR UMAMAHESWARI VAIDYANATHAN Appointed: 2020
  • EDWARD JAMES WRAY (Chair) Appointed: 2017
  • PETER FONAGY Appointed: 2018
  • SIMON WEAVER Appointed: 2019
Legal constitution
  • Charity registered in England & Wales on 09/11/2017, number: 1175670
Gift Aid
  • NOT registered with HMRC for Gift Aid
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
6 returns made; all on time
Main office

PO Box 78319
LONDON
W10 9FE

Objectives

TO ADVANCE SUCH CHARITABLE PURPOSES (ACCORDING TO THE LAW OF ENGLAND AND WALES) AS THE TRUSTEES SEE FIT FROM TIME TO TIME IN PARTICULAR BUT NOT LIMITED TO PROMOTING THE PRESERVATION AND THE SAFEGUARDING OF MENTAL HEALTH.

Data Sources

Charity Commission for England and Wales
360 Giving

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