Finance Score: 3

Governance Score: 6

Support Score: 11

Liabilities <10%: +3

Dynamic board: +3
Gender balanced board: +3

Large volunteers +3
Grant maker support: +8

Overall GiG Score: 20

NORWICH SAMARITANS

Emotional and suicidal support service

Analysis by Giving is Great

Positives:

This charity has been successful in attracting volunteers relative to its size
The charity has received backing from several prominent grant makers recently
This charity has a robust balance sheet
There have been no material income shortfalls in recent years
The Board appears to be well diversified in terms of gender and dynamic in terms of composition

Financial issues to consider:

Liquidity appeared to be in excess of CC guidelines at the latest year end but this has been generated by an income surplus in the latest year and spending has been increasing rapidly

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23	£865	£242	£623	£139	£1,227	£396	19.7	4	234
31/03/22	£398	£158	£240	n/a	n/a	n/a	n/a	n/a	180
31/03/21	£271	£202	£69	n/a	n/a	n/a	n/a	n/a	200
31/03/20	£226	£192	£34	n/a	n/a	n/a	n/a	n/a	203
31/03/19	£195	£205	£-9	n/a	n/a	n/a	n/a	n/a	197
31/03/18	£208	£191	£17	£0	£0	£0	n/a	0	0
31/03/17	£155	£183	£-27	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 16.2%
Fundraising Costs/Total Spending: 57.7%
Highest pay band: Less than £60,000
Liabilities/Assets: 1%
Liabilities/Income: 1%
Unrestricted Funds/Total Funds: 32%
Reserves/Spending: 19.7 months
Net Current Assets/Spending: 26 months
Quick Ratio: 41.5

Asset Split ?

Established: 8 years

www.samaritans.org/branches/samaritans-norwic

admin@norwichsams.org.uk

01603558298

Charity Commission for England and Wales

Tweets

Listed activities

Education/Training
The Advancement Of Health Or Saving Of Lives

GiG Classification

Mental health and addiction

How it operates

Provides services

Where it operates

Norfolk,

Who it helps

The General Public/Mankind

Who works here?

4 employees
234 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

Wolfson Foundation	£70,000
The Clothworkers Foundation	£50,000
Garfield Weston Foundation	£10,000
National Lottery Community Fund	£5,000

Specific Donations

Amount	When Months	To be used for
Wolfson Foundation - Grant to Norwich Samaritans
£70,000	07/12/2022	Refurbishment of premises providing mental health support
The Clothworkers Foundation - Grant to Norwich Samaritans
£50,000	19/10/2022	refurbishment of building for a charity supporting older people in Norfolk
Garfield Weston Foundation - Main Grants award - COVID19 response
£10,000	11/09/2020	Main Grants award - COVID19 response
National Lottery Community Fund - Norwich Samaritans Covid-19 emergency appeal
£5,000	07/05/2020 7	The project will use funding to continue its support service for local residents experiencing mental ill-health and loneliness. The project aims to support the community during the coronavirus ....more The project will use funding to continue its support service for local residents experiencing mental ill-health and loneliness. The project aims to support the community during the coronavirus pandemic.
National Lottery Community Fund - Look to the Future: Recruitment Project
£9,906	29/11/2018 12	The funding will be used to recruit and train more volunteers to ensure that the charity can respond quickly to people at risk of suicide who contact them via their new online instant messaging ....more The funding will be used to recruit and train more volunteers to ensure that the charity can respond quickly to people at risk of suicide who contact them via their new online instant messaging service.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (7)

Current Trustees appointed

Gender Split

CHARLES GRAHAM Appointed: 2021

DEBORAH PRITCHARD Appointed: 2021

JANE BROWN (Chair) Appointed: 2024

NICHOLAS DAVID KNIGHT Appointed: 2021

PETER LEONARD Appointed: 2020

SARAH MASON Appointed: 2023

THOMAS DUTTON Appointed: 2021

Legal constitution

Charity registered in England & Wales on 09/08/2016, number: 1168681

Gift Aid

Registered with HMRC for Gift Aid

Policies in force

Bullying and harassment policy and procedures
Campaigns and political activity policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Engaging external speakers at charity events policy and procedures
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

7 returns made; all on time

Main office

The Samaritans
Varah House
19 St. Stephens Square
NORWICH
NR1 3SS

Objectives

3.1 TO ENABLE PERSONS IN NORWICH AND THE SURROUNDING AREA AS WELL AS ELSEWHERE WHO ARE EXPERIENCING FEELINGS OF DISTRESS OR DESPAIR, INCLUDING THOSE WHO MAY BE AT RISK OF SUICIDE, TO RECEIVE CONFIDENTIAL EMOTIONAL SUPPORT AT ANY TIME OF THE DAY OR NIGHT IN ORDER TO IMPROVE THEIR EMOTIONAL HEALTH AND TO REDUCE THE INCIDENCE OF SUICIDE; 3.2 TO PROMOTE A BETTER UNDERSTANDING IN SOCIETY OF SUICIDE, SUICIDAL BEHAVIOUR AND THE VALUE OF EXPRESSING FEELINGS WHICH MAY OTHERWISE LEAD TO SUICIDE OR IMPAIRED EMOTIONAL HEALTH; AND 3.3 TO COLLABORATE WITH AND SUPPORT SAMARITANS CENTRAL CHARITY AND ITS AFFILIATED BRANCHES IN FULFILLING THESE OBJECTS.

Data Sources