Finance Score: -2

Governance Score: 6

Support Score: 6

Multiple Deficits: -2
No PartB

Dynamic board: +3
Gender balanced board: +3

Grant maker support: +6

Overall GiG Score: 10

THE FURNITURE HELPLINE

Furniture Helpline is a community reuse charity. We collect good quality donated furniture, household and white goods and provide them free or at low cost to people in need, on low incomes, in crisis and the general public.Wherever possible we repair, refurbish and recycle. FHL welcomes people to join the team and offers active, interesting and skilled work for volunteers and trainees.

Analysis by Giving is Great

Positives:

A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of gender and dynamic in terms of composition

Financial issues to consider:

A PartB annual return has not been required and so detailed financial information is not available from the online data
On several occasions in recent years income has been less than spending

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£187	£176	£11	n/a	n/a	n/a	n/a	n/a	4
31/03/22		£171	£201	£-30	n/a	n/a	n/a	n/a	n/a	10
31/03/21		£278	£179	£99	n/a	n/a	n/a	n/a	n/a	0
31/03/20	*	£148	£195	£-47	n/a	n/a	n/a	n/a	n/a	15
31/03/19		£166	£167	£-2	n/a	n/a	n/a	n/a	n/a	9
31/03/18		£150	£147	£3	£0	£0	£0	n/a	0	0
31/03/17		£172	£156	£17	£0	£0	£0	n/a	0	0
31/03/16		£187	£201	£-14	£0	£0	£0	n/a	0	0
31/03/15		£296	£293	£3	£0	£0	£0	n/a	0	0
31/03/14	*	£192	£195	£-3	£0	£0	£0	n/a	0	0
31/03/13		£129	£144	£-15	£0	£0	£0	n/a	0	0
31/03/12		£119	£112	£7	£0	£0	£0	n/a	0	0
31/03/11		£114	£106	£8	£0	£0	£0	n/a	0	0
31/03/10		£92	£90	£2	£0	£0	£0	n/a	0	0

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Highest pay bracket: less than £60,000

Established: 15 years

www.furniturehelpline.co.uk

info@fhl.org.uk

01420489000

Charity Commission for England and Wales

Listed activities

Economic/Community Development/Employment
Education/Training
Environment/Conservation/Heritage
The Prevention Or Relief Of Poverty

GiG Classification

Social & legal advocacy

How it operates

Provides services

Where it operates

Hampshire, Surrey, West Sussex,

Who it helps

Other Charities Or Voluntary Bodies
Other Defined Groups
The General Public/Mankind

Who works here?

Unknown number of employees
4 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

National Lottery Community Fund	£121,901
DCMS	£10,000
CAF	£7,626

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - Ongoing core costs
£10,000	07/10/2022	The funding will be used to contribute towards running costs for this furniture recycling service. The project supports families and individuals experiencing financial hardship with access to ....more The funding will be used to contribute towards running costs for this furniture recycling service. The project supports families and individuals experiencing financial hardship with access to furniture or household essentials to equip their homes and also offers signposting services to access additional advice and support.
National Lottery Community Fund - Community vegetable growing
£101,901	08/09/2022	This funding will support the Furniture Helpline to deliver a community vegetable growing project in Bordon East Hampshire. This project will provide opportunities for gardening at home alongside ....more This funding will support the Furniture Helpline to deliver a community vegetable growing project in Bordon East Hampshire. This project will provide opportunities for gardening at home alongside growing lessons to support the development of social networks new skills and self confidence for participants.
DCMS - Coronavirus Community Support Fund
£10,000	25/08/2020	"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public services.2) To ensure essential services are provided to vulnerable people, both in the short and long term through increased community support through the work of charitable organisations."
CAF - Grant to Furniture Helpline
£7,626	07/07/2020 3	Grant to Furniture Helpline to support the organisation through COVID19
National Lottery Community Fund - Supporting rehoused and low income families
£10,000	07/05/2020 3	The project will use funding to provide furniture packs to people who are being rehomed at short notice. The project aims to support people during the coronavirus pandemic.
Masonic Trust - Core funding
£3,000	19/10/2016	Collects donated furniture and offers it to people in need.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (6)

Current Trustees appointed

Gender Split

Age Range of Trustees: 53-82

JANICE ELIZABETH ROBERTS Appointed: 2021, Occupation: Retired

PETER, HUGH, MILES ROBINSON Appointed: 2023, Occupation: Trustee

ELIZABETH AUDREY CARTWRIGHT OBE Appointed: 2011, Occupation: Retired Councillor

GEOFFREY GRANSDEN MARTIN Appointed: 2011, Occupation: Retired, Other trusteeships: ST BARTHOLOMEW'S CHURCH OF ENGLAND RELIGIOUS EDUCATION FUND, THE HASLEMERE FUND, HASLEMERE SCHOOLS CHARITY,

JOHN PIDGEON (Chair) Appointed: 2014, Occupation: Retired

MICHAEL FRANCIS CARTWRIGHT Appointed: 2009, Occupation: Retired

Legal constitution

Charitable company registered in England & Wales on 16/02/2009, number: 1128070
Registered at Companies House on 17/11/2008, number: 06751264

Gift Aid

Registered with HMRC for Gift Aid

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

14 returns made; AR20: 22 days late, AR14: 92 days late,

Main office

Building 51
Room 48
Whitehill & Bordon Enterprise Park
Bordon
Hampshir

Objectives

1 THE RELIEF OF FINANCIAL HARDSHIP, EITHER GENERALLY OR INDIVIDUALLY BY MAKING GRANTS OF MONEY OR PROVIDING OR PAYING FOR ITEMS, SERVICES OR FACILITIES.2 THE CONSERVATION AND PROTECTION OF THE ENVIRONMENT FOR THE PUBLIC BENEFIT IN PARTICULAR BUT NOT EXCLUSIVELY THROUGH RE-CYCLING FURNITURE, APPLIANCES AND OTHER HOUSEHOLD ITEMS.3 THE RELIEF OF UNEMPLOYMENT FOR THE BENEFIT OF THE PUBLIC IN SUCH WAYS AS MAY BE THOUGH FIT, INCLUDING ASSISTANCE TO FIND EMPLOYMENT.4 THE FURTHERANCE OF SUCH OTHER CHARITABLE PURPOSES AS THE TRUSTEES MAY FROM TIME TO TIME DETERMINE.

Defined Area of Benefit:

UNDEFINED. IN PRACTICE, LOCAL

Data Sources