Finance Score: -3

Governance Score: 6

Support Score: 9

Pension deficit: -1
Accounts filed more than 5 days late: -2 times

Good trustee age range: +3
Dynamic board: +3

Grant maker support: +9

Overall GiG Score: 12

CITIZENS ADVICE HILLINGDON LTD

To provide a high quality advice and information service which is free, confidential, impartial and independent.

Analysis by Giving is Great

Positives:

Spending has increased over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and dynamic in terms of composition

Regulatory & Governance issues to consider:

This charity is not recognised by HMRC for Gift Aid according to its latest published return

Financial issues to consider:

There is a pension deficit of £125,000
Accounts have been filed late on 2 occasions over the last 5 years and the current period appears to have been extended

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23	*	£689	£762	£-73	£0	£304	£304	4.8	21	13
31/03/22		£765	£790	£-25	£0	£-115	£-115	-1.7	23	24
31/03/21		£679	£704	£-25	£0	£-460	£-460	-7.8	15	23
31/03/20		£706	£736	£-30	£0	£-118	£-118	-1.9	21	51
31/03/19	*	£570	£598	£-28	£0	£-563	£-563	-11.3	13	36
31/03/18		£544	£610	£-66	£0	£-396	£-396	-7.8	15	0
31/03/17		£542	£538	£4	£0	£-375	£-375	-8.4	15	0
31/03/16		£508	£518	£-10	£0	£-141	£-141	-3.3	14	0
31/03/15		£490	£531	£-41	£0	£0	£0	n/a	0	0
31/03/14		£556	£550	£7	£33	£-100	£-100	-2.2	15	0
31/03/13		£601	£576	£25	£31	£-140	£-145	-3	16	0
31/03/12		£562	£568	£-6	£28	£-19	£-21	-0.4	16	0
31/03/11		£649	£643	£6	£28	£145	£145	2.7	18	0
31/03/10		£623	£650	£-27	£22	£-339	£-339	-6.3	17	0
31/03/09		£576	£512	£64	£28	£367	£360	8.4	14	0
31/03/08		£520	£509	£11	£20	£303	£303	7.1	14	0
31/03/07		£654	£547	£108	£16	£293	£292	6.4	14	0
31/03/06		£607	£505	£101	£0	£0	£0	n/a	0	0
31/03/05		£533	£477	£56	£0	£0	£0	n/a	0	0
31/03/04		£683	£702	£-20	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 22%
Liabilities/Income: 18%
Unrestricted Funds/Total Funds: 100%
Reserves/Spending: 4.8 months
Net Current Assets/Spending: 7 months
Quick Ratio: 3.7

Asset Split ?

Established: 29 years

www.hillingdoncab.org.uk

info@hillingdoncab.org.uk

01895422479

Charity Commission for England and Wales

Listed activities

The Prevention Or Relief Of Poverty

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information

Where it operates

Hillingdon,

Who it helps

The General Public/Mankind

Who works here?

21 employees
13 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

Trust for London	£136,922
City Bridge Trust	£133,700
Henry Smith Charity	£131,000
The Clothworkers Foundation	£3,660

Specific Donations

Amount	When Months	To be used for
Co-Operative Group - Grant to Citizens Advice Hillingdon Ltd
£2,258	22/10/2022	We would like to help more people in Hillingdon who are worrying themselves sick about money problems.
Trust for London - Citizens Advice Hillingdon
£8,200	29/09/2022	This is a cost of living uplift for grant reference 360G-trustforlondon-MAIN-S2-05.10.2021-9310
Trust for London - Citizens Advice Hillingdon
£82,000	09/02/2022	The funding is for a new post of specialist benefits adviser (24 hours per week) to provide clients with expert advice on challenges and appeals around benefits entitlements .
City Bridge Trust - Grant to Citizens Advice Hillingdon Ltd
£133,700	06/12/2021 36	£133,700 over three years (£45,000; £44,200; £44,500) for one f/t Money Adviser.
Henry Smith Charity - Grant to Hillingdon CAB
£131,000	18/03/2021 36	towards three years' salary of a Benefits and Budgeting Officer at an organisation providing social welfare information and advice to people in the London Borough of Hillingdon.
Trust for London - Citizens Advice Hillingdon Ltd
£46,722	15/03/2021	The funding is to increase capacity to respond to raising demand for welfare benefits, debt and employment advice. This advice will meet AQS (at general level), OISC level 1 and FCA accreditations. ....more The funding is to increase capacity to respond to raising demand for welfare benefits, debt and employment advice. This advice will meet AQS (at general level), OISC level 1 and FCA accreditations. CAH expects that 600 people will benefit from the work of the generalist adviser over 12 months, while the part time triage worker would enable CAH to answer and assess how best to help 300 new callers to the service. COVID19 Recovery.
The Clothworkers Foundation - Grant to Citizens Advice Hillingdon
£3,660	03/03/2021	purchase IT equipment for a charity supporting disadvantaged minority communities in Hillingdon
Sir Jules Thorn Charitable Trust - Citizens Advice Hillingdon Ltd - 11/02/21
£1,000	03/03/2021	Core Funding

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)

Current Trustees appointed

Age Range of Trustees: 36-87

HEMALI PATEL Appointed: 2022, Occupation: Self Employed

KIRPAL TAHIM Appointed: 2018, Occupation: Retired

ANTHONY BURLES Appointed: 2022, Occupation: Retired

MARK BEESE JARVIS Appointed: 2022, Occupation: Company Director

DOUGLAS IAN BIRD Appointed: 1995, Occupation: Retired Director

FELICITY COOPER Appointed: 2015, Occupation: Hr Systems Director

NOREEN SUMRA Appointed: 2018, Occupation: Human Resources

RICHARD OLUSOYI OLATOKUNBO ASHAYE, Occupation: Housing Advice & Options Team Leader

Legal constitution

Charitable company registered in England & Wales on 27/04/1995, number: 1045991
Registered at Companies House on 03/03/1995, number: 03028957

Gift Aid

NOT registered with HMRC for Gift Aid

Policies in force

Complaints handling
Conflicting interests
Paying staff
Risk management
Safeguarding vulnerable beneficiaries
Volunteer management

Filing Record

20 returns made; AR23: 22 days late, AR19: 24 days late,

Main office

The Colonnade
Civic Centre
Uxbridge
UB8 1UW

Objectives

THE SERVICE IS ESTABLISHED FOR THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE LONDON BOROUGHS OF HILLINGDON AND EALING BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS

Defined Area of Benefit:

LONDON BOROUGHS OF HILLINGDON AND EALING

Data Sources