Finance Score: 5

Governance Score: 9

Support Score: 7

Strong growth: +2
Fundraising costs low: +3

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +7

Overall GiG Score: 21

BATH AND DISTRICT CITIZENS ADVICE BUREAU

To provide free, impartial advice and information regarding their rights and responsibilities to the people of Bath and District.

Analysis by Giving is Great

Positives:

There has been strong growth in spending over the last 5 years
There have been no material income shortfalls in recent years
Fundraising costs are unusually low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Regulatory & Governance issues to consider:

Over half the Board have joined recently

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£956	£1,034	£-78	£22	£290	£290	3.4	25	75
31/03/22		£832	£846	£-13	£29	£368	£292	4.1	25	55
31/03/21		£719	£595	£124	£43	£342	£325	6.6	17	50
31/03/20		£488	£486	£3	n/a	n/a	n/a	n/a	n/a	80
31/03/19		£480	£493	£-13	n/a	n/a	n/a	n/a	n/a	100
31/03/18		£463	£538	£-75	£0	£0	£0	n/a	0	0
31/03/17		£523	£564	£-41	£0	£302	£271	5.8	13	0
31/03/16		£604	£687	£-83	£0	£343	£313	5.5	17	0
31/03/15		£731	£729	£2	£10	£426	£345	5.7	20	0
31/03/14		£743	£673	£70	£8	£424	£268	4.8	16	0
31/03/13		£762	£804	£-42	£14	£354	£235	3.5	21	0
31/03/12		£902	£734	£167	£12	£396	£301	4.9	20	0
31/03/11		£807	£781	£26	£8	£229	£148	2.3	25	0
31/03/10		£754	£693	£61	£15	£203	£126	2.2	19	0
31/03/09		£417	£399	£17	£0	£0	£0	n/a	0	0
31/03/08		£372	£370	£1	£0	£0	£0	n/a	0	0
31/03/07		£373	£341	£32	£0	£0	£0	n/a	0	0
31/03/06	*	£298	£271	£27	£0	£0	£0	n/a	0	0
31/03/05	*	£298	£271	£27	£0	£0	£0	n/a	0	0
31/03/04	*	£262	£263	£-1	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 2.3%
Fundraising Costs/Total Spending: 2.1%
Highest pay band: Less than £60,000
Liabilities/Assets: 44%
Liabilities/Income: 24%
Unrestricted Funds/Total Funds: 100%
Reserves/Spending: 3.4 months
Net Current Assets/Spending: 3 months
Quick Ratio: 1

Asset Split ?

Established: 31 years

www.citizensadvicebanes.org.uk

0808 278 7897

Charity Commission for England and Wales

Tweets

Listed activities

The Prevention Or Relief Of Poverty

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information

Where it operates

Bath And North East Somerset,

Who it helps

The General Public/Mankind

Who works here?

25 employees
75 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£18,000	05/06/2023	To provide grants to B&NES residents to offer direct financial support with cost of living and maintaining a warm home
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£32,025	26/05/2023	As directed by donor towards debt advice work.
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£7,500	30/06/2022	Towards advice services to meet increased demand during the cost of living crisis
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£37,538	01/06/2022	As directed by donor towards debt advice work.
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£5,000	01/02/2022 12	To improve the service for clients by extending the contract of a young Kickstarter, enhancing their training and employability and enabling the organisation to scale up business development.
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£28,875	10/06/2021	As directed by donor towards debt advice work.
National Lottery Community Fund - Citizens Advice BANES - Further support for Compassionate Community Hub
£23,990	28/01/2021 6	The Compassionate Community Hub provides expert debt benefits financial employment and housing advice to people who have been affected by the pandemic. The funding will allow them to continue this ....more The Compassionate Community Hub provides expert debt benefits financial employment and housing advice to people who have been affected by the pandemic. The funding will allow them to continue this work market their services and conduct research in partnership with the University of Bath.
Quartet Community Foundation - Short term Covid Sustainability and Resilience funding
£24,999	12/01/2021 2	To enable organisation to better respond to the immense operational challenges that Covid has placed on us and to develop new partnerships
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£10,000	08/09/2020	To recruit more advisers to meet the needs of people affected by Covid-19.
Quartet Community Foundation - Grant to Bath & District Citizens Advice
£14,175	18/06/2020	As advised by donor
National Lottery Community Fund - Citizens Advice BANES support of Compassionate Community Hub
£76,000	11/05/2020 7	The funding will be used to continue running a community hub in response to Covid-19. The new compassionate community approach includes partnerships with other local organisations and services in ....more The funding will be used to continue running a community hub in response to Covid-19. The new compassionate community approach includes partnerships with other local organisations and services in BANES.
Quartet Community Foundation - Booked Appointments opening at Edgar Buildings on a Thursday for a year
£5,000	18/09/2019 11	Toward the cost of providing an additional day of open access bookable general advice sessions in a central Bath location.
Co-Operative Group - Grant to Citizens Advice Bath and NE Somerset
£3,283	19/11/2018	We need funds to develop a series of user-friendly leaflets covering different areas of money management.
National Lottery Community Fund - APEX-Advice Partnership for Excellence
£291,758	19/04/2013 24	This new project seeks to devise more efficient working methods, reduce costs, diversify income streams, move into novel areas of work and improve service outcomes based on clear identification of ....more This new project seeks to devise more efficient working methods, reduce costs, diversify income streams, move into novel areas of work and improve service outcomes based on clear identification of client need.

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (9)

Current Trustees appointed

Gender Split

Age Range of Trustees: 29-73

DANIEL FLETCHER LYONS Appointed: 2021, Occupation: Retired

SEAN WILLIAM LOWTHER Appointed: 2023, Occupation: Accountant

SUSAN MARGARET LANE Appointed: 2022

SUSANNAH SMITH Appointed: 2023, Occupation: Communications Officer

TERENCE THOMAS MCGREGOR Appointed: 2023, Occupation: Retired

MICHAEL JOHN ROE Appointed: 2019, Occupation: Company Director

SUSAN LINDSAY Appointed: 2010, Occupation: Head Of Consumer Affairs

SOPHIE BROADFIELD Appointed: 2023, Occupation: Local Government Officer, Other trusteeship: FASHION MUSEUM FOUNDATION,

SUSAN CALLAR Appointed: 2009, Occupation: Accountant

Legal constitution

Charitable company registered in England & Wales on 25/08/1993, number: 1025392
Registered at Companies House on 16/08/1993, number: 02845028

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

20 returns made; AR06: 198 days late, AR05: 1 days late, AR04: 43 days late,

Main office

Citizens Advice - BANES
2 Edgar Buildings
George Street
Bath
Somerset
BA1 2EE

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN BATH AND SURROUNDING DISTRICTS AND SURROUNDING AREAS.

Defined Area of Benefit:

BATH AND SURROUNDINGS

Data Sources