Finance Score: 6
Governance Score: 9
Support Score: 4
  • Good reserves management: +3
  • Fundraising costs low: +3
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Grant maker support: +4
Overall GiG Score: 19 ?

DIAL WEST CHESHIRE 

The charity provides a range of disability-related services including:. Advice & Information - with a focus on welfare benefits and disability rights. Community Cafe - serving healthy, home-cooked food at affordable prices. Shopmobility - daily hire of mobility scooters and wheelchairs plus sales of disability aids. Volunteer scheme - with opportunities for training and development
Analysis by Giving is Great

Positives:

  • Reserves management has been consistently within official guidelines
  • Spending has increased over the last 3 years relative to the previous period
  • There have been no material income shortfalls in recent years
  • Fundraising costs are unusually low relative to funds raised
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£666£683£-17£2£257£2574.52050
31/03/22£570£598£-28£3£274£2464.92040
31/03/21£599£543£56£1£302£2746.121100
31/03/20£710£608£102£1£246£2464.921100
31/03/19£600£576£24£19£144£14431870
31/03/18£488£496£-8£0£0£0n/a00
31/03/17£463£467£-5£0£0£0n/a00
31/03/16£388£420£-32£0£0£0n/a00
31/03/15£259£257£2£0£0£0n/a00

Financial Ratios
Fundraising Costs/Relevant Income: 0.2%
Fundraising Costs/Total Spending: 0.2%
Highest pay band: Less than £60,000
Liabilities/Assets: 24%
Liabilities/Income: 12%
Unrestricted Funds/Total Funds: 100%
Reserves/Spending: 4.5 months
Net Current Assets/Spending: 4 months
Quick Ratio: 3.4
Asset Split ?
Established: 10 years

www.dialwestcheshire.org.uk

contactus@dialwestcheshire.org.uk

01244345655

Charity Commission for England and WalesCompanies HouseFacebookInstagramX
UN SDGs
?
Listed activities
  • Disability
  • Education/Training
  • Human Rights/Religious Or Racial Harmony/Equality Or Diversity
  • The Prevention Or Relief Of Poverty
GiG Classification
  • Services for people with disabilities
How it operates
  • Provides advocacy/advice/information
  • Provides services
Where it operates
  • Cheshire West & Chester,
Who it helps
  • Elderly/Old People
  • People With Disabilities
Who works here?
  • 20 employees
  • 50 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
Cheshire Community Foundation£19,160
DCMS£9,625
National Lottery Community Fund£4,153
Specific Donations
Amount When
Months
To be used for
Cheshire Community Foundation - Dial House - Warm Welcoming Space
£4,951 26/04/2023
The grant will contribute towards the ongoing project of the Community Cafe and will enable them to continue for a further six months.The cafe will offer a 'warm, welcoming menu', consisting of free ....more
National Lottery Community Fund - T-Club
£4,153 10/06/2022
The funding will be used to deliver a series of social and learning opportunities for older people living with disabilities. The project aims to develop support networks which will reduce the feeling ....more
DCMS - Coronavirus Community Support Fund
£9,625 21/09/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more
Cheshire Community Foundation - Grant to Dial House
£4,209 25/06/2020
In recent years we have been implementing our plan to develop as a social enterprise whereby we generate more of our own revenue from 'chargeable' services. Our shopmobility service (hiring/selling ....more
Cheshire Community Foundation - ICT Upgrade
£10,000 18/04/2020
Dial West Cheshire provides a quality assured Advice & Information service which enables disadvantaged people to access their rights and entitlements and we are implementing a system of Safe ....more
National Lottery Community Fund - Community Cafe - Kitchen Refit
£10,000 27/07/2016
12
The organisation will use the funding to refit the catering kitchen. This will enable the organisation to expand its range of catering services to create a viable sustainable social enterprise, and ....more

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)
Current Trustees appointed
Gender Split

Age Range of Trustees: 47-76
  • JULIE FROWE Appointed: 2021, Occupation: Finance Manager
Legal constitution
  • Charitable company registered in England & Wales on 11/03/2014, number: 1156120
  • Registered at Companies House on 03/01/2014, number: 08831095
Gift Aid
  • Registered with HMRC for Gift Aid
Event History
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
9 returns made; all on time
Recent reorganisation events:
  • Asset transfer in from VALE ROYAL DISABILITY SERVICES on 22/10/2019
  • Asset transfer in from WEST CHESHIRE AUTISM HUB on 09/01/2024
Main office

DIAL HOUSE
HAMILTON PLACE
CHESTER
CHESHIRE
CH1 2BH

Objectives

TO RELIEVE PEOPLE WITH DISABILITIES LIVING IN THE WEST CHESHIRE AND SURROUNDING AREA SO THAT THEY MAY LEAD ACTIVE AND FULFILLING LIVES INTEGRATED IN SOCIETY

Data Sources

Charity Commission for England and Wales
360 Giving
CharityBase
Authorised officials of this charity can add information to this page (including a Donate Now button) for no cost

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