Finance Score: 5

Governance Score: 9

Support Score: 2

Liabilities <10%: +3
Strong growth: +2

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +2

Overall GiG Score: 16

CITIZENS ADVICE DARLINGTON, REDCAR AND CLEVELAND

Advice and information service to the community.

Analysis by Giving is Great

Positives:

This charity has a robust balance sheet
There has been strong growth in spending over the last 5 years
There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23	£987	£989	£-2	£0	£767	£667	8.1	39	55
31/03/22	£1,501	£1,068	£433	£0	£769	£651	7.3	39	45
31/03/21	£751	£716	£35	£0	£325	£249	4.2	22	56
31/03/20	£730	£628	£102	£0	£290	£176	3.4	22	65
31/03/19	£659	£583	£77	£0	£188	£111	2.3	21	75
31/03/18	£524	£558	£-34	£0	£112	£58	1.2	21	0
31/03/17	£626	£537	£90	£0	£146	£88	2	20	0
31/03/16	£655	£657	£-2	£0	£56	£50	0.9	20	0
31/03/15	£548	£556	£-8	£16	£58	£44	0.9	16	0
31/03/14	£506	£511	£-5	£5	£66	£48	1.1	17	0
31/03/13	£626	£607	£20	£6	£72	£54	1.1	26	0
31/03/12	£679	£654	£25	£4	£52	£45	0.8	30	0
31/03/11	£642	£640	£2	£3	£27	£25	0.5	28	0
31/03/10	£609	£590	£19	£2	£25	£23	0.5	25	0
31/03/09	£463	£466	£-4	£0	£0	£0	n/a	0	0
31/03/08	£427	£425	£2	£0	£0	£0	n/a	0	0
31/03/07	£535	£528	£7	£5	£7	£2	0.1	18	0

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Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 6%
Liabilities/Income: 5%
Unrestricted Funds/Total Funds: 87%
Reserves/Spending: 8.1 months
Net Current Assets/Spending: 8 months
Quick Ratio: 10.6

Asset Split ?

Established: 18 years

www.darlingtoncab.co.uk

admin.desk@darlingtoncab.co.uk

01325266888

Charity Commission for England and Wales

Tweets

Listed activities

Accommodation/Housing
Disability
The Advancement Of Health Or Saving Of Lives
The Prevention Or Relief Of Poverty

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information

Where it operates

Darlington, Hartlepool, Redcar And Cleveland,

Who it helps

Children/Young People
Elderly/Old People
Other Defined Groups
People With Disabilities
The General Public/Mankind

Who works here?

39 employees
55 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
County Durham Community Foundation - Healthier and Wealthier Children Project
£9,948	23/11/2021	To employ a welfare benefits specialist for one day per week.
County Durham Community Foundation - Return to school
£5,000	24/08/2020	Towards Darlington wide school clothing bank project
Co-Operative Group - Grant to Darlington CAB
£6,242	29/11/2017	GOLD would like support to continue social isolation reduction activities, promoting the health and well-being of those most isolated.
National Lottery Community Fund - Advice 4 All (HUB)
£251,264	19/04/2013 24	This project aims to effectively integrate organisations providing services for vulnerable people into structured advice pathways. Improved quality of advice referral and filtering to providers of ....more This project aims to effectively integrate organisations providing services for vulnerable people into structured advice pathways. Improved quality of advice referral and filtering to providers of Social Welfare Law, providing multiple channel access, ultimately improving users outcomes and advice journeys. The project will ensure that service providers are trained to carry out the earliest possible preventative intervention, assisted information and referral.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (9)

Current Trustees appointed

Gender Split

Age Range of Trustees: 40-80

DR MICHAEL JAMES BETTERTON Appointed: 2022, Occupation: Retired

MARIAN FAIRLEY Appointed: 2023

BARBARA JOAN BUCKLE Appointed: 2018, Occupation: Retired

CHRISTINE FLINTOFT-SMITH Appointed: 2017, Occupation: Senior Adviser

CHRISTOPHER JOHN HOWARD PAYNE Appointed: 2021, Occupation: Chair Of The Trustee Board

LAWRENCE MCLEMAN Appointed: 2012, Occupation: Retired, Other trusteeship: THE NORTHUMBRIA HISTORIC CHURCHES TRUST,

MARK REDHEAD Appointed: 2019, Occupation: Financial Support Lead

PAUL JEFFREY PIMM Appointed: 2017, Occupation: Treasury Manager

ROBERT WILLIAM MURPHY (Chair) Appointed: 2013, Occupation: Retired Building Society Manager, Other trusteeship: THE FRIENDS OF KIPLIN HALL,

Legal constitution

Charitable company registered in England & Wales on 06/12/2005, number: 1112414
Registered at Companies House on 13/09/2005, number: 05562437

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Campaigns and political activity policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

17 returns made; all on time

Recent reorganisation events:

Asset transfer in from REDCAR AND CLEVELAND CITIZENS ADVICE BUREAU on 19/11/2021

Main office

The CORE
Church Row
Darlington
County Durham
DL1 5QD

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGH OF DARLINGTON AND SURROUNDING AREAS (THE PRINCIPAL AREA OF BENEFIT) AND ELSEWHERE WITHIN SUCH WIDER AREA OR AREAS AS MAY CONVENIENTLY BE ADMINISTERED THEREWITH (THE PRINCIPAL AREA OF BENEFIT AND SUCH WIDER AREAS TOGETHER BEING THE AREA OF BENEFIT).

Defined Area of Benefit:

DARLINGTON AND THE SURROUNDING AREAS

Data Sources