Finance Score: 4

Governance Score: 9

Support Score: 6

Good reserves management: +3
Reasonable growth: +1

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +6

Overall GiG Score: 19

TORRIDGE, NORTH, MID AND WEST DEVON CITIZENS ADVICE BUREAU

Provides free, confidential, impartial advice to everybody regardless of race, gender, sexuality or disability

Analysis by Giving is Great

Positives:

Reserves management has been consistently within official guidelines
There has been reasonable growth in spending over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Regulatory & Governance issues to consider:

This charity is not recognised by HMRC for Gift Aid according to its latest published return

Established: 26 years

www.ruraldevoncab.org.uk

admin@ruraldevoncab.org.uk

01237879140

Charity Commission for England and Wales

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£1,052	£1,112	£-60	£0	£380	£372	4	26	75
31/03/22		£889	£899	£-10	£0	£440	£433	5.8	28	65
31/03/21		£934	£836	£97	£0	£450	£431	6.2	25	80
31/03/20		£813	£799	£14	£0	£353	£348	5.2	21	133
31/03/19		£744	£724	£21	£0	£391	£373	6.2	19	135
31/03/18		£740	£735	£5	£0	£370	£360	5.9	17	0
31/03/17		£799	£782	£17	£0	£365	£349	5.4	19	0
31/03/16		£931	£930	£1	£0	£348	£333	4.3	23	0
31/03/15		£951	£1,062	£-111	£80	£347	£287	3.2	25	0
31/03/14		£1,044	£1,055	£-11	£39	£462	£338	3.8	29	0
31/03/13	*	£870	£902	£-32	£9	£314	£288	3.8	28	0
31/03/12		£1,072	£963	£109	£6	£346	£294	3.7	28	0
31/03/11		£774	£722	£52	£125	£237	£217	3.6	29	0
31/03/10		£702	£601	£101	£97	£184	£174	3.5	35	0
31/03/09		£420	£382	£38	£0	£0	£0	n/a	0	0
31/03/08		£247	£268	£-21	£0	£0	£0	n/a	0	0
31/03/07		£279	£270	£9	£0	£0	£0	n/a	0	0
31/03/06	*	£225	£228	£-2	£0	£0	£0	n/a	0	0
31/03/05		£205	£195	£11	£0	£0	£0	n/a	0	0
31/03/04		£180	£182	£-2	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 28%
Liabilities/Income: 14%
Unrestricted Funds/Total Funds: 98%
Reserves/Spending: 4 months
Net Current Assets/Spending: 4 months
Quick Ratio: 3

Asset Split ?

Listed activities

The Prevention Or Relief Of Poverty

How it operates

Provides advocacy/advice/information

Where it operates

Devon,

Who it helps

Children/Young People
Elderly/Old People
Other Defined Groups
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

26 employees
75 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - Improving Financial Wellbeing in Mid Devon
£327,397	23/03/2023	The funding will be used to fund a mobile debt and energy advice service in rural areas of Mid Devon. They also hope to establish a permanent presence in a community hub in Cullompton replicating ....more The funding will be used to fund a mobile debt and energy advice service in rural areas of Mid Devon. They also hope to establish a permanent presence in a community hub in Cullompton replicating their service in Okehampton West Devon. The overarching aim for this project is to ensure that 1. People within the areas of highest need in Mid Devon get advice on their current debt and financial issues 2. These people are supported to better handle their financial affairs on a long-term basis have an increased sense of wellbeing thus enabling them to gain a better standard of living and improve their overall mental health.
National Lottery Community Fund - Advice Support for Ilfracombe
£10,000	28/07/2022	The funding will be used towards the employment of a new advisor to increase the support provided to vulnerable people in areas including housing debt and welfare. The project aims to better meet the ....more The funding will be used towards the employment of a new advisor to increase the support provided to vulnerable people in areas including housing debt and welfare. The project aims to better meet the needs of the local community as demand for help and advice increases.
Henry Smith Charity - Grant to Citizens Advice Torridge, North, Mid and West Devon
£176,400	19/03/2020 36	towards three years' salary of a Debt Adviser at a project providing financial advice and information for vulnerable individuals throughout the South West of England
National Lottery Community Fund - A Prosperous Future - Communities Can!
£9,972	14/12/2018 12	The project will improve the support and advice services provided to the local community.
National Lottery Community Fund - In line to Online (webchat and email advice)
£7,518	21/06/2017 12	This group will use the funding to increase their capacity to provide online advocacy services for the local community. This will improve the advice and information services available in the area.
National Lottery Community Fund - Okehampton and Tavistock Information Service (OATIS)
£280,343	19/04/2013 24	The aim of this new project is to create a new advice and information partnership for the borough of West Devon. Using a hub and spoke approach West Devon Citizens Advice Bureau (WDCAB) will lead ....more The aim of this new project is to create a new advice and information partnership for the borough of West Devon. Using a hub and spoke approach West Devon Citizens Advice Bureau (WDCAB) will lead the partnership to improve access to information, advice and cross-cutting support for all West Devon residents through better collaborative working, joined up service delivery and increased capacity.
National Lottery Community Fund - Widening Horizons
£350,000	19/04/2013 25	The aim of this new project is for Torridge, North Devon and Mid Devon Citizens Advice Bureau (TNMD) to improve the access to services for vulnerable clients, in the respective local authority areas ....more The aim of this new project is for Torridge, North Devon and Mid Devon Citizens Advice Bureau (TNMD) to improve the access to services for vulnerable clients, in the respective local authority areas of Torridge, North Devon and Mid Devon areas with particular reference to rural areas of disadvantage and deprivation. The needs of young people, under the age of 25, are also identified as having an unmet need for advice and support across the three areas.
National Lottery Community Fund - Rural Life Lines
£10,000	03/11/2011 12	This is a project by a charity in Bideford, Devon. The group will use the funding to undertake a local survey aimed at identifying areas of rural deprivation and place community support hubs within ....more This is a project by a charity in Bideford, Devon. The group will use the funding to undertake a local survey aimed at identifying areas of rural deprivation and place community support hubs within these areas where a qualified adviser will work to provide support and advice.

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (5)

Current Trustees appointed

Gender Split

Age Range of Trustees: 47-81

WILLIAM JACKSON Appointed: 2021, Occupation: Retired Judge

ANDREW COXSHALL Appointed: 2021, Occupation: Certified Chartered Accountant, Other trusteeship: THE BURRINGTON CHURCH BUILDING TRUST,

KAREN LEIGH PERCIVAL Appointed: 2018, Occupation: Administrator

KEITH JOHN ROUTLEDGE Appointed: 2021, Occupation: Retired It Consultant, Other trusteeship: THE CHITTLEHAMPTON VILLAGE HALL,

JILLY COLLINS Appointed: 2020, Occupation: Magistrate, Other trusteeships: COLDHARBOUR MILL TRUST LIMITED, C.A.B. DEVON, BEAT KIDNEY STONES,

Legal constitution

Charitable company registered in England & Wales on 09/03/1998, number: 1068496
Registered at Companies House on 03/03/1998, number: 03520698

Gift Aid

NOT registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

20 returns made; AR13: 1 days late, AR06: 4 days late,

Main office

PKF Francis Clark
Centenary House
Peninsula Park
Rydon Lane
EXETER
EX2 7XE

Objectives

THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLEPURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTIONAND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN TORRIDGE,NORTH DEVON AND MID DEVON AND THE SURROUNDING AREAS.

Defined Area of Benefit:

TORRIDGE, MID DEVON, NORTH DEVON AND SURROUNDING AREAS

Data Sources