Finance Score: -7
Governance Score: 8
Support Score: 5
  • Pension deficit: -3
  • Spending declining: -1
  • Volatile income: -3
  • 12+ Trustees: -1
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Overall weighted support: +5
Overall GiG Score: 6 ?

CITIZENS ADVICE KENSINGTON AND CHELSEA

The Citizens Advice Service in Kensington & Chelsea is an independent charity serving the local community.Generalist advice services provided by our two main bureaux based at Chelsea Old Town Hall and Westway Information Centre are a mix of 'open door',telephone and appointment access. Additional services provided:Legal,Debt,Income Maximisation,HIV and other outreach work.
Analysis by Giving is Great

Positives:

  • There have been no material income shortfalls in recent years
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Regulatory & Governance issues to consider:

  • Why are there 13 trustees whereas the Charities Commission recommends a maximum of 12?

Financial issues to consider:

  • There is a pension deficit of £283,708
  • Spending is declining
  • Income has been volatile recently

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£1,088£869£219£0£599£3865.31740
31/03/22£1,372£1,280£92£0£380£2492.33370
31/03/21£1,453£1,309£144£0£288£1891.73130
31/03/20£1,326£1,339£-13£0£280£2021.83360
31/03/19£1,439£1,430£10£0£293£1801.53950
31/03/18*£1,496£1,353£143£0£283£1251.1310
31/03/17£1,155£1,147£8£0£123£590.6240
31/03/16£1,236£1,238£-2£0£425£3483.4270
31/03/15£1,432£1,444£-12£6£427£2922.4280
31/03/14£1,265£1,223£42£6£439£2872.8300
31/03/13£1,301£1,259£42£6£397£3143280
31/03/12£1,227£1,210£17£5£355£2912.9280
31/03/11*£1,251£1,196£55£7£337£2762.8290
31/03/10£1,229£1,209£20£6£283£2402.4290
31/03/09£1,304£1,234£70£7£262£2192.1110
31/03/08£1,285£1,255£31£5£193£1811.7300
31/03/07£1,216£1,185£30£4£162£1611.6290
31/03/06£1,152£1,148£4n/an/an/an/an/an/a
31/03/05£1,138£1,152£-14n/an/an/an/an/an/a
31/03/04*£1,111£1,135£-24n/an/an/an/an/an/a

Financial Ratios
Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 13%
Liabilities/Income: 12%
Unrestricted Funds/Total Funds: 64%
Reserves/Spending: 5.3 months
Net Current Assets/Spending: 12 months
Quick Ratio: 7.2
Asset Split ?
Balance Sheet History
Established: 28 years

https://www.citizensadvicekc.org.uk/getting-a

William.Roberts@citizensadvicekc.org.uk

0808 278 7982

Charity Commission for England and WalesCompanies House
UN SDGs
?
Listed activities
  • The Prevention Or Relief Of Poverty
GiG Classification
  • Legal & financial advice
How it operates
  • Provides advocacy/advice/information
Where it operates
  • Kensington And Chelsea,
Who it helps
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations
Amount When
Months
To be used for
National Lottery Community Fund - Volunteer Co-ordinator
£270,254 29/03/2021
60
The project is using funding to appoint a volunteer co-ordinator who will be responsible for training volunteers to meet the increased need for services as a result of COVID-19. The group provide confidential free impartial independent advice to ....more
City Bridge Trust - Grant to Citizens Advice Kensington & Chelsea
£22,460 11/06/2020
£22,460 to fund the essential and urgent costs outlined in the application, in order to carry on providing support to Londoners.
DCMS - Provision of financial guidance to survivors of the Grenfell Tower disaster
£30,000 01/04/2019
To provide financial guidance to survivors of the Grenfell Tower disaster, as part of Kensington & Chelsea Citizen Advice's current wrap-around-support
City Bridge Trust - Grant to Kensington & Chelsea Citizens Advice Bureau Service
£154,450 31/01/2019
36
£154,450 over three years (£50,200; £51,500; £52,750) towards a full-time Advice Worker and associated running costs for a project working wiith prisoners in HM Prison, Wormwood Scrubs.
DCMS - Provision of financial guidance to survivors of the Grenfell Tower disaster
£59,812 01/04/2018
To provide financial guidance to survivors of the Grenfell Tower disaster, as part of Kensington & Chelsea Citizen Advice's current wrap-around-support
DCMS - Provision of financial guidance to survivors of the Grenfell Tower disaster
£30,979 23/10/2017
To provide financial guidance to survivors of the Grenfell Tower disaster, as part of Kensington & Chelsea Citizen Advice's current wrap-around-support
Comic Relief - Grenfell Urgent Action
£74,469 11/08/2017
24
BA Flying Start for Grenfell - There is a desperate need for a coordinated response to legal and advice services for residents affected by the fire. Specifically this includes support and advice around resident’s participation in the Inquiry and ....more
National Lottery Community Fund - Grenfell Advice Response
£50,000 11/08/2017
24
A Grenfell Advice Manager will be funded to provide support to local residents affected by the Grenfell Tower fire and increase capacity for local advice agencies. They will work on legal issues, develop effective relationships with local and ....more
City Bridge Trust - Grant to Kensington & Chelsea Citizens Advice Bureau Service
£96,700 24/11/2016
24
£96,700 over 2 years (£48,000, £48,700) towards a full-time Advice Worker and associated running costs for a project working with prisoners in HM Prison, Wormwood Scrubs.
National Lottery Community Fund - ADVICE NOW PLUS
£338,590 19/04/2013
24
The aim of this new project is to build on the partnership framework formed under the Advice Plus round two programme to join up statutory and voluntary services to improve access to advice in the borough of Kensington and Chelsea. The project, ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (13)
Current Trustees appointed
Gender Split

Age Range of Trustees: 29-73
  • ANNA MOULTON Appointed: 2024, Occupation: Chief Human Resources Officer
  • CLAIRE THERESE HELENE BRUCE Appointed: 2018, Occupation: Lawyer
  • DORI ALEXANDER SCHMETTERLING Appointed: 2018, Occupation: Business Consultant
  • DR ANNIE MFULA Appointed: 2022, Occupation: Civil Servant
  • DR JONATHAN PINTO Appointed: 2021, Occupation: Professor
  • FIONA WILKINSON HUCKETT Appointed: 2024
  • JOY RHOADES Appointed: 2021, Occupation: Lawyer/Compliance Manager
  • KATE GEORGINA BLAGDEN Appointed: 2021, Occupation: Retired
  • ROBERT ORR-EWING Appointed: 2024, Occupation: Surveyor
  • SAMANTHA DUNN Appointed: 2021, Occupation: Management Consultant
  • SANJAY JAYANT Appointed: 2021, Occupation: Retired
  • SARAH GOLDSMITH Appointed: 2024, Occupation: Lawyer
  • WILL LANE Appointed: 2022, Occupation: Legal Professional
Legal constitution
  • Charitable company registered in England & Wales on 30/07/1996, number: 1057195
  • Registered at Companies House on 19/03/1996, number: 03174842
Gift Aid
  • Registered with HMRC for Gift Aid
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Complaints handling
  • Conflicting interests
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding vulnerable beneficiaries
  • Volunteer management
Filing Record
20 returns made; AR18: 1 days late, AR11: 4 days late, AR04: 1 days late,
Main office

181 KINGS ROAD
Kings Road
LONDON
MIDDLESEX
Chelsea Old Town Hall
SW3 5EB

Objectives

THE SERVICE IS ESTABLISHED FOR THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE ADMINISTRATIVE AREA OF THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

ROYAL BOROUGH OF KENSINGTON AND CHELSEA

Data Sources

Charity Commission for England and Wales
360 Giving

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