Finance Score: 11

Governance Score: 9

Support Score: 3

Liabilities <10%: +3
Good reserves management: +3
Strong growth: +2
Fundraising costs low: +3

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +3

Overall GiG Score: 23

MILTON KEYNES CITIZENS ADVICE BUREAU

INFORMATION and ADVICE AGENCY

Analysis by Giving is Great

Positives:

This charity has a robust balance sheet
Reserves management has been consistently within official guidelines
There has been strong growth in spending over the last 5 years
There have been no material income shortfalls in recent years
Fundraising costs are unusually low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Established: 36 years

www.miltonkeynescab.org.uk

advice@mkcab.org.uk

01908609072

Charity Commission for England and Wales

Tweets

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23	£750	£736	£13	£17	£553	£542	8.8	26	12
31/03/22	£844	£713	£131	£17	£539	£471	7.9	26	10
31/03/21	£726	£576	£150	£15	£408	£348	7.3	21	5
31/03/20	£632	£517	£115	£15	£258	£220	5.1	18	90
31/03/19	£375	£401	£-26	n/a	n/a	n/a	n/a	n/a	90
31/03/18	£451	£471	£-20	£0	£0	£0	n/a	0	0
31/03/17	£432	£453	£-21	£0	£0	£0	n/a	0	0
31/03/16	£561	£590	£-28	£0	£211	£198	4	17	0
31/03/15	£682	£603	£78	£3	£239	£150	3	13	0
31/03/14	£611	£622	£-11	£3	£158	£123	2.4	18	0
31/03/13	£826	£921	£-95	£10	£169	£165	2.2	22	0
31/03/12	£842	£1,006	£-164	£37	£264	£260	3.1	25	0
31/03/11	£1,068	£1,017	£51	£35	£428	£424	5	27	0
31/03/10	£1,024	£939	£85	£27	£376	£373	4.8	29	0
31/03/09	£845	£799	£45	£5	£291	£288	4.3	24	0
31/03/08	£721	£763	£-42	£4	£247	£244	3.8	22	0
31/03/07	£726	£679	£47	£4	£289	£286	5	22	0
31/03/06	£679	£656	£23	£0	£0	£0	n/a	0	0
31/03/05	£655	£569	£87	£0	£0	£0	n/a	0	0
31/03/04	£541	£558	£-17	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 2.3%
Fundraising Costs/Total Spending: 2.3%
Highest pay band: Less than £60,000
Liabilities/Assets: 7%
Liabilities/Income: 5%
Unrestricted Funds/Total Funds: 98%
Reserves/Spending: 8.8 months
Net Current Assets/Spending: 9 months
Quick Ratio: 15.1

Asset Split ?

Listed activities

Accommodation/Housing
Disability
Economic/Community Development/Employment
General Charitable Purposes
The Prevention Or Relief Of Poverty

How it operates

Provides advocacy/advice/information
Provides services

Where it operates

Buckinghamshire, Milton Keynes,

Who it helps

Children/Young People
Elderly/Old People
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

26 employees
12 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - Digital Drop In - Expansion
£8,103	27/05/2022	The funding will be used to support the expansion of the Digital Drop In and Digital Advice services provided by Milton Keynes CAB from three to a five day service. The project aims to provide ....more The funding will be used to support the expansion of the Digital Drop In and Digital Advice services provided by Milton Keynes CAB from three to a five day service. The project aims to provide equipment and running costs to ensure the service is fully supported to meet the needs of clients who require advice services remotely.
National Lottery Community Fund - Integrated Support & Advice Project (CAB)
£164,872	01/07/2019 36	Integrated Support & Advice Project - ISAP
National Lottery Community Fund - Volunteer Mediators Project
£8,944	09/05/2019 12	A project to expand a free accessible mediation citizen advice service. It will recruit 12 additional volunteers to meet demand.
National Lottery Community Fund - Apply with Confidence
£9,559	11/04/2017 12	This project will provide volunteer support and practical help for people with disabilities or serious illnesses who need to access financial support linked to changes in the welfare system, in order ....more This project will provide volunteer support and practical help for people with disabilities or serious illnesses who need to access financial support linked to changes in the welfare system, in order to improve their wellbeing and reduce social isolation.
National Lottery Community Fund - Milton Keynes Advice Network Partnership
£257,042	19/04/2013 24	The aim of this project is to create a co-ordinated partnership of advice providers in the Milton Keynes area, ensuring that beneficiaries are provided with appropriate help as early and effectively ....more The aim of this project is to create a co-ordinated partnership of advice providers in the Milton Keynes area, ensuring that beneficiaries are provided with appropriate help as early and effectively as possible. The project, led by Milton Keynes CAB, will create an advice hub in a central Milton Keynes location, where many advice organisations are already based. This will introduce formal collaboration and a joined up way of working between the agencies that does not already exist.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (7)

Current Trustees appointed

Gender Split

Age Range of Trustees: 36-77

ALEXA WILKINSON Appointed: 2022, Occupation: Retired

BETHAN NORFOR Appointed: 2023, Occupation: Parish Councillor

TARIQ NASEER RAJA Appointed: 2021, Occupation: Foundation Manager

TOBY COOPER Appointed: 2023, Occupation: Retired

CHARLOTTE DERRY Appointed: 2017, Occupation: Chartered Accountant

CHRISTOPHER PARSONS (Chair) Appointed: 2019, Occupation: Retired

NAOMI WEBB Appointed: 2021, Occupation: Sales And Marketing Director, Other trusteeship: WORKTREE,

Legal constitution

Charitable company registered in England & Wales on 07/09/1988, number: 800012
Registered at Companies House on 07/06/1988, number: 02265182

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Campaigns and political activity policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

20 returns made; all on time

Main office

Citizens Advice Bureau
361 Acorn House
Midsummer Boulevard
MILTON KEYNES
MK9 3HP

Objectives

THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE BOROUGH OF MILTON KEYNES AND ITS NEIGHBOURHOOD BY THE ADVANCEMENT OF EDUCATION THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

BOROUH OF MILTON KEYNES AND ITS NEIGHBOURHOOD

Data Sources