Finance Score: -5

Governance Score: 9

Support Score: 3

Low unrestricted reserves: -2
Pension deficit: -3

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +3

Overall GiG Score: 7

CAMDEN CITIZENS ADVICE BUREAUX SERVICE LIMITED

The principal charity activity is the provision of independent, confidential and free advice and information services to people who live, work and conduct business in the London Borough of Camden and the surrounding area.

Analysis by Giving is Great

Positives:

There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial issues to consider:

Unrestricted reserves appear to be dangerously low at the latest year end
There is a pension deficit of £560,000

Established: 39 years

www.camdencabservice.org.uk

administrator@camdencabservice.org.uk

02073839108

Charity Commission for England and Wales

Tweets

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£1,333	£1,221	£113	£0	£390	£275	2.7	36	34
31/03/22		£1,165	£1,176	£-11	£0	£-997	£-1,094	-11.2	37	69
31/03/21		£1,261	£1,171	£89	£0	£-1,762	£-1,821	-18.7	38	52
31/03/20		£1,252	£1,139	£112	£0	£-1,886	£-2,347	-24.7	33	177
30/03/19	*	£1,063	£1,115	£-52	£0	£-2,194	£-2,208	-23.8	31	185
31/03/18		£1,094	£1,161	£-68	£0	£-1,927	£-1,927	-19.9	33	0
31/03/17		£1,310	£1,307	£3	£0	£-2,054	£-2,054	-18.9	38	0
31/03/16		£1,523	£1,434	£89	£0	£-1,570	£-1,672	-14	29	0
31/03/15		£1,651	£1,498	£153	£38	£-1,948	£-1,948	-15.6	35	0
31/03/14		£1,630	£1,695	£-65	£45	£-1,748	£-1,781	-12.6	35	0
31/03/13		£1,696	£1,727	£-31	£46	£-975	£-995	-6.9	37	0
31/03/12		£2,047	£1,939	£108	£41	£-654	£-863	-5.3	39	0
31/03/11		£2,058	£2,032	£26	£49	£-449	£-607	-3.6	40	0
31/03/10		£2,325	£2,336	£-11	£49	£-2,437	£-2,534	-13	46	0
31/03/09	*	£2,209	£2,264	£-55	£150	£-1,031	£-1,114	-5.9	50	0
31/03/08	*	£2,288	£2,196	£91	£140	£-250	£-395	-2.2	51	0
31/03/07		£1,944	£2,017	£-72	£162	£-683	£-791	-4.7	50	0
31/03/06		£1,912	£1,953	£-41	£0	£0	£0	n/a	0	0
31/03/05		£1,910	£1,882	£28	£0	£0	£0	n/a	0	0
31/03/04		£1,791	£1,718	£73	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Senior Staff Costs/Total Spending: 8%
Highest pay band: £80,000-£90,000
Liabilities/Assets: 15%
Liabilities/Income: 12%
Unrestricted Funds/Total Funds: 70%
Reserves/Spending: 2.7 months
Net Current Assets/Spending: 9 months
Quick Ratio: 6

Asset Split ?

Listed activities

Economic/Community Development/Employment
General Charitable Purposes
The Prevention Or Relief Of Poverty

How it operates

Provides advocacy/advice/information
Provides services

Where it operates

Throughout London,

Who it helps

Children/Young People
Elderly/Old People
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

36 employees
34 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
The London Community Foundation - Grant to Camden Citizens Advice Bureau Service
£10,000	30/06/2020	The funding is for robust cloud-based digital platforms to support remote working. Our current server-based IT has limited remote access which has caused particular challenges during lockdown. ....more The funding is for robust cloud-based digital platforms to support remote working. Our current server-based IT has limited remote access which has caused particular challenges during lockdown. Improved IT functionality would help us operate more efficiently with ready access to the tools needed to deliver advice remotely.
The London Community Foundation - Grant to Camden Citizens Advice Bureau Service
£5,000	21/04/2020	For delivery of advice by phone and by email to clients; in particular those with Universal Credit, employment and housing claims. Last week we dealt with 247 clients of whom 216 were benefit claims.
Camden Giving - Citizens Advice Camden Community Outreach Project
£99,390	18/04/2019 36	The Community Outreach Project will support people impacted by HS2 together with providing community development work including training for VCS organisations and community groups to promote early ....more The Community Outreach Project will support people impacted by HS2 together with providing community development work including training for VCS organisations and community groups to promote early intervention and resilience.
City Bridge Trust - Grant to Citizens Advice Bureaux Service Camden
£172,200	21/03/2019 36	£172,200 over three years (£56,300, £57,400, £58,500) for the salary, project and management costs of a full-time specialist Universal Credit Advice Worker.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (12)

Current Trustees appointed

Gender Split

Based on 11/12 persons

Age Range of Trustees: 31-76

KUSHALTA SAINI Appointed: 2022, Occupation: Retired

CAROLYN GOLDHILL Appointed: 2023, Occupation: Retired

DEBORAH ELIZABETH TAYLOR Appointed: 2022, Occupation: Retired Judge

EVE HELEN CASTELOW Appointed: 2020, Occupation: Programme Manager

GERALDINE FIONA MCLEOD Appointed: 2022, Occupation: Consultant

ALBERT JACOB SCHOEN Appointed: 2019, Occupation: Investment Manager

DAVID WYATT Appointed: 2019, Occupation: Local Government Officer

DR DAVID ATKINSON Appointed: 2018, Occupation: Retired

JESSICA FERGUSON Appointed: 2020, Occupation: Corporate Social Responsibility

ROBERT DOUGLAS BOND Appointed: 2019, Occupation: Retired Hr Manager

SUSAN SHEHATA Appointed: 2019, Occupation: Finance

SUSAN GUY (Chair) Appointed: 2018, Occupation: Solicitor, Other trusteeship: FANTASIA ORCHESTRA,

Legal constitution

Charitable company registered in England & Wales on 12/06/1985, number: 291955
Registered at Companies House on 30/04/1985, number: 01909828

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Campaigns and political activity policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Engaging external speakers at charity events policy and procedures
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

20 returns made; AR19: 13 days late, AR09: 41 days late, AR08: 118 days late,

Main office

141a Robert Street
London
NW1 3QT

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN CAMDEN AND SURROUNDING AREAS.

Defined Area of Benefit:

CAMDEN LB

Data Sources