Finance Score: 6

Governance Score: 6

Support Score: 11

Liabilities <10%: +3
Good reserves management: +3
Strong growth: +2
Fundraising costs high: -2

Good trustee age range: +3
Dynamic board: +3

Large volunteer base +3
Overall weighted support: +8

Overall GiG Score: 23

GLASS DOOR HOMELESS CHARITY

Care and support for homeless people in West and South West London

Analysis by Giving is Great

Positives:

This charity has been successful in attracting volunteers relative to its size
The charity has received backing from several prominent grant makers recently
This charity has a robust balance sheet
Reserves management has been consistently within official guidelines
There has been strong growth in spending over the last 5 years, despite a decline more recently
The Board appears to be well diversified in terms of age and dynamic in terms of composition

Regulatory & Governance issues to consider:

Over half the Board have joined recently

Financial issues to consider:

Fundraising costs are high relative to funds raised

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit £k	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/05/24		£2,177	£2,272	£-95	£466	£1,295	£1,282	6.8	52	650
31/05/23		£2,051	£1,903	£149	£373	£1,390	£1,385	8.7	40	440
31/05/22		£2,277	£2,616	£-339	£419	£1,241	£1,216	5.6	55	69
31/05/21		£2,945	£2,594	£351	£289	£1,580	£1,486	6.9	56	470
31/05/20?		£2,034	£1,643	£391	£198	£1,229	£1,101	8	44	1,633
31/05/18		£1,185	£892	£293	£161	£649	£602	8.1	38	0
31/05/17		£776	£708	£67	£117	£354	£255	4.3	35	0
31/05/16		£649	£558	£90	£96	£287	£200	4.3	19	0
31/05/15?		£531	£565	£-35	£93	£196	£145	3.1	15	0
31/03/14	*	£456	£376	£80	n/a	n/a	n/a	n/a	n/a	n/a
31/03/13		£282	£335	£-52	n/a	n/a	n/a	n/a	n/a	n/a
31/03/12	*	£237	£296	£-58	n/a	n/a	n/a	n/a	n/a	n/a
31/03/11		£252	£199	£53	n/a	n/a	n/a	n/a	n/a	n/a
31/03/10		£266	£208	£58	n/a	n/a	n/a	n/a	n/a	n/a
31/03/09		£201	£192	£9	n/a	n/a	n/a	n/a	n/a	n/a
31/03/08		£201	£180	£21	n/a	n/a	n/a	n/a	n/a	n/a
31/03/07	*	£182	£176	£5	n/a	n/a	n/a	n/a	n/a	n/a
31/03/06		£151	£165	£-14	n/a	n/a	n/a	n/a	n/a	n/a
31/03/05		£236	£151	£85	n/a	n/a	n/a	n/a	n/a	n/a
31/03/04		£97	£129	£-32	n/a	n/a	n/a	n/a	n/a	n/a

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Financial Ratios

Fundraising Costs/Relevant Income: 21.7%
Fundraising Costs/Total Spending: 20.5%
Senior Staff Costs/Total Spending: 4%
Highest pay band: £80,000-£90,000
Liabilities/Assets: 9%
Liabilities/Income: 6%
Unrestricted Funds/Total Funds: 99%
Reserves/Spending: 6.8 months
Net Current Assets/Spending: 7 months
Quick Ratio: 9.3

Asset Split ?

Balance Sheet History

Established: 24 years

http://www.glassdoor.org.uk

info@glassdoor.org.uk

02073514948

Charity Commission for England and Wales

Tweets

Listed activities

Accommodation/Housing
The Prevention Or Relief Of Poverty

GiG Classification

Community food services

How it operates

Provides advocacy/advice/information
Provides buildings/facilities/open space
Provides human resources
Provides services

Where it operates

Hammersmith And Fulham, Kensington And Chelsea, Richmond Upon Thames, Wandsworth,

Who it helps

The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

The Foyle Foundation	£20,000
Greenwood Place	£15,000
The Wimbledon Foundation	£10,000
The Grocers' Charity	£8,033

Specific Donations

Amount	When Months	To be used for
The Foyle Foundation - Small Grants
£10,000	28/11/2023	towards the charity’s ongoing work supporting the homeless
Wates Foundation - 2022-23 Casework Service
£7,000	20/01/2023	Towards supporting Glass Door's casework service which offers practical advice and specialist support to help people experiencing homelessness to build more stable futures and ultimately to move into accommodation. Our team of 14 caseworkers get to ....more Towards supporting Glass Door's casework service which offers practical advice and specialist support to help people experiencing homelessness to build more stable futures and ultimately to move into accommodation. Our team of 14 caseworkers get to know each individual guest and create a tailored plan to help them on their journey out of homelessness. Our caseworkers are based year-round in our six partner daytime centres across West and South-West London. Guests can come to any of our partner daytime centres where they can request to see one of our caseworkers; appointments are run on a first come first served basis and guests can join a waiting list to see a caseworker on the day. Our partner daytime centres are usually open between 3-5 days a week and there will always be at least one Glass Door caseworker available at each location.
The Foyle Foundation - Small Grants
£5,000	29/11/2022	towards the charity's work supporting the homeless
The Foyle Foundation - Small Grants
£5,000	03/12/2021	towards the charity's work supporting the homeless
Greenwood Place - Grant to Glass Door
£15,000	27/11/2021	Unrestricted funding
The Wimbledon Foundation - Support services for homeless people
£5,000	10/06/2021	Support services for homeless people.
The Grocers' Charity - 2021 - Glass Door Homeless Charity
£5,000	04/02/2021	Towards project costs to provide COVID-safe single-occupancy emergency accommodation and dinner service beyond April 2021.
The Grocers' Charity - 2021 - Glass Door
£3,033	30/09/2020	Empowering those who experience homelessness
The Wimbledon Foundation - Wandsworth Winter Night Shelter
£5,000	01/04/2020	Support services for homeless people
National Lottery Community Fund - Winter Night Shelter and Casework Support
£343,625	24/10/2019 36	Winter Night Shelter and Casework Support
Henry Smith Charity - Grant to Glass Door Homeless Charity
£86,000	07/12/2017 36	towards three years' continuation funding of the salary of the Chief Operating Officer at a project providing open access emergency winter shelter accommodation in churches for rough sleepers in the west of London
Lloyds Bank Foundation - Grant to Glass Door Homeless Charity
£53,902	16/12/2015 36	providing the largest London winter shelter, year round drop ins and casework support for homeless people. The grant will fund the salaries of two caseworkers and the costs of gaining the Advice quality standard.
Henry Smith Charity - Grant to West London Churches Homeless Concern
£69,100	04/12/2014 36	towards three years' salary of the Chief Operating Officer at a project providing open access emergency winter shelter accommodation for rough sleepers in churches in West London
Woodward Charitable Trust - Towards the costs of the night shelter provision
£1,000	04/02/2013	Towards the costs of the night shelter provision.
Woodward Charitable Trust - Towards sleeping bags and roll mats
£1,000	20/02/2012	Towards sleeping bags and roll mats for the temporary winter night shelter.
Woodward Charitable Trust - Sleeping bags & sleeping mats for the homeless
£1,000	21/07/2010	Towards sleeping bags and sleeping mats for the homeless during the winter..
Woodward Charitable Trust - Towards sleeping bags & sleeping mats
£1,500	30/07/2008	Towards sleeping bags and sleeping mats for the night shelter.

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (9)

Current Trustees appointed

Age Range of Trustees: 38-58

ANTJE PALMER Appointed: 2022, Occupation: Chartered Accountant

ASITHA AMERESEKERE Appointed: 2021, Occupation: Film Maker

CATRIONA NOBLE (Chair) Appointed: 2024, Occupation: Chief Executive Officer

CYNTHIA ODDMAN-HOWE Appointed: 2024, Occupation: Company Director

EMMA RALEIGH Appointed: 2024, Occupation: Solicitor

KENNA YOUNG Appointed: 2024, Occupation: Regional Director

MARTA LEJKOWSKI Appointed: 2023, Occupation: Director Of Philanthropy

MARY BENTON Appointed: 2020, Occupation: N/A

MATTHEW WILKINS Appointed: 2024, Occupation: Senior Value For Money Manager

Legal constitution

Charitable company registered in England & Wales on 06/11/2000, number: 1083203
Registered at Companies House on 17/03/2000, number: 03950659

Gift Aid

Registered with HMRC for Gift Aid

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Trustee conflicts of interest policy and procedures
Volunteer management

Filing Record

20 returns made; AR14: 1 days late, AR12: 2 days late, AR07: 31 days late,

Main office

Glass Door Homeless Charity
Argon House
Argon Mews
LONDON
SW6 1BJ

Objectives

THE RELIEF OF POVERTY AMONG HOMELESS PEOPLE IN THE ROYAL BOROUGHS OF KENSINGTON AND CHELSEA AND THE LONDON BOROUGHS OF HAMMERSMITH AND FULHAM AND THE SURROUNDING AREA BY THE PROVISION OF ACCOMMODATION, ADVICE AND ASSISTANCE.

Defined Area of Benefit:

GREATER LONDON

Data Sources

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