Finance Score: -10
Governance Score: 6
Support Score: 11
  • Poor Liquidity: -1
  • Multiple Deficits and declines: -5
  • Fundraising costs high: -4
  • Good trustee age range: +3
  • Dynamic board: +3
  • Overall weighted support: +11
Overall GiG Score: 7 ?

CHANGING FACES

Changing Faces supports and represents people of all ages with disfigurements from any cause.
Analysis by Giving is Great

Positives:

  • The charity has received backing from multiple prominent grant makers recently
  • The Board appears to be well diversified in terms of age and dynamic in terms of composition

Financial issues to consider:

  • Liquidity appears to have been slender at the latest year end
  • Income has been volatile and on several occasions in recent years less than spending
  • Fundraising costs are extremely high relative to funds raised

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£1,239£2,184£-945£494£529£2831.65839
31/03/22£1,238£1,927£-689£357£1,474£1,1977.54830
31/03/21£2,058£1,479£578£247£2,163£1,84014.92560
31/03/20£1,565£1,894£-329£311£1,584£1,2227.723124
31/03/19£1,452£1,756£-304£272£1,913£1,64211.226100
31/03/18£2,650£1,905£746£366£2,217£2,04412.9280
31/03/17*£1,793£1,859£-66£342£1,472£1,2648.2400
31/03/16£1,848£1,880£-32£231£1,538£1,3868.8430
31/03/15£1,648£1,902£-254£328£1,570£1,3058.2350
31/03/14£1,433£1,575£-143£250£1,824£1,55111.8300
31/03/13£1,715£1,697£18£260£1,967£1,58811.2310
31/03/12£1,603£1,560£43£256£1,950£1,67312.9280
31/03/11£1,377£1,551£-174£203£1,907£1,62812.6290
31/03/10£1,631£1,360£271£160£2,081£1,70515260
31/03/09£1,304£1,149£155£193£1,810£1,47515.4220
31/03/08£1,263£1,042£221£144£1,655£1,38816200
31/03/07£1,018£899£119£102£1,434£1,16815.6180
31/03/06£942£783£159n/an/an/an/an/an/a
31/03/05£1,284£779£504n/an/an/an/an/an/a
31/03/04£876£698£177n/an/an/an/an/an/a

Financial Ratios
Fundraising Costs/Relevant Income: 39.9%
Fundraising Costs/Total Spending: 22.6%
Senior Staff Costs/Total Spending: 8%
Highest pay band: £80,000-£90,000
Liabilities/Assets: 24%
Liabilities/Income: 13%
Unrestricted Funds/Total Funds: 53%
Reserves/Spending: 1.6 months
Net Current Assets/Spending: 3 months
Quick Ratio: 2.5
Asset Split ?
Balance Sheet History
Established: 33 years

www.changingfaces.org.uk

info@changingfaces.org.uk

03454500275

Charity Commission for England and WalesCompanies HouseFacebookInstagramX
UN SDGs
?
Listed activities
  • Disability
  • Education/Training
  • The Advancement Of Health Or Saving Of Lives
GiG Classification
  • Other facilities management and maintenance
How it operates
  • Provides advocacy/advice/information
  • Provides services
Where it operates
  • Isle Of Man, Northern Ireland, Scotland, Throughout England And Wales,
Who it helps
  • Children/Young People
  • People With Disabilities
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
National Lottery Community Fund£450,605
Henry Smith Charity£165,000
City Bridge Trust£130,000
John Ellerman Foundation£90,000
DCMS£61,813
Masonic Trust£56,981
Wolfson Foundation£30,000
Quartet Community Foundation£15,000
Specific Donations
Amount When
Months
To be used for
Henry Smith Charity - Grant to Changing Faces
£165,000 13/03/2024
36
towards three years' running costs of a project providing a wellbeing service for people with visible facial difference or disfigurement and their families across the UK.
Joseph Levy Foundation - Unrestricted funding
£1,000 26/01/2024
To contribute to the charity's work in supporting people with a visible difference
Quartet Community Foundation - Grant to Changing Faces
£5,000 20/07/2022
As requested by the fund holder towards a Bristol-based project.
National Lottery Community Fund - Wellbeing for people with visible difference
£10,000 24/06/2022
The funding will be used to continue to provide the 1:1 counselling service offered by the group. The project aims to support people at an early stage.
National Lottery Community Fund - Facing the future: online support for people with visible differences
£430,605 25/05/2022
The project is using funding to expand its wellbeing services for people with visible differences across England including development of its online support package connecting more of the community online and building on the work of their Campaigner ....more
Masonic Trust - MCF Large Grant
£56,981 10/11/2021
The grant will support group workshops for young people aged 7 - 18 years with a visible difference, such as a scar, mark, condition affecting their appearance, to improve mental health and reduce isolation.
Quartet Community Foundation - Grant to Changing Faces
£5,000 20/09/2021
As requested by the fund holder towards a Bristol-based project.
City Bridge Trust - Grant to Changing Faces
£130,000 30/04/2021
36
£130,000 over three years (£46,300; £42,700; £41,000). £93,000 of which is allocated to staffing costs with the remainder budgeted to volunteer costs, venue hire and accreditation costs. Release of funding in years 2 and 3 is conditional upon ....more
National Lottery Community Fund - Wellbeing Service for people with visible difference
£10,000 12/03/2021
12
The funding will be used to provide online and telephone counselling wellbeing and peer support sessions for people with visible differences. The project aims to improve confidence self esteem and empower people to better manage their ....more
Suffolk Community Foundation - Wellbeing for People with disfigurement living in Suffolk.
£3,401 05/03/2021
9
To provide Wellbeing Services for People with disfigurement living in Suffolk.
DCMS - Coronavirus Community Support Fund
£61,813 26/08/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public ....more
Quartet Community Foundation - Grant to Changing Faces
£5,000 22/06/2020
As requested by the donor towards the charity's work of supporting those with a visible difference through services including counselling, peer support, an online forum and self-help guide.
Bedfordshire and Luton Community Foundation - Grant to Changing Faces
£5,000 17/12/2019
12
Skin Camouflage Support
Wolfson Foundation - Grant to Changing Faces
£30,000 05/12/2019
Fit-out of new central London office supporting individuals with visible differences
John Ellerman Foundation - Campaigning costs including salary of a Campaigns Manager
£90,000 28/11/2019
36
Campaigning costs including salary of a Campaigns Manager
National Lottery Community Fund - Skin Camouflage Service in London
£10,000 26/09/2019
12
Skin Camouflage Service in London
Quartet Community Foundation - Grant to Changing Faces
£5,000 13/06/2019
As requested by the fund holder for a Bristol project.
National Lottery Community Fund - The Youth Action Group #FaceEquality Project
£100,000 17/04/2019
36
This group will use the funding to support a group of young people aged ten to 25 years of age, most of whom will have a visible disfigurement, to campaign and educate through workshops in schools and through the media for Face Equality. Young ....more
National Lottery Community Fund - Face it Together
£261,612 17/01/2019
24
This organisation provides support and well-being services to people of all ages that have a visible facial difference; a medical condition, mark or scar that makes them look different. The project will increase its digital support service, develop ....more
National Lottery Community Fund - Skin Camouflage service pilot
£9,953 07/09/2018
12
The funding will be used to launch a new digital triage and support tool for those with facial disfigurement. The project aims to improve the accessibility of the Skin Camouflage service which seeks to support service users and build confidence.
Quartet Community Foundation - Grant to Changing Faces
£5,000 27/06/2018
As requested by the fund holder for a Bristol project.
Home Office - Hate Crime Community Demonstration Projects 18-19
£30,258 01/04/2018
To enable the Home Office to deliver on one of the key objectives included within the four year Cross Government Hate Crime Strategy Action Against Hate to develop a number of Community Demonstration projects that support the delivery of one or more ....more
Home Office - Hate Crime Community Demonstration Projects 17-18
£42,857 01/04/2017
To enable the Home Office to deliver on one of the key objectives included within the four year Cross ?Government Hate Crime Strategy ?Action Against Hate? to develop a number of Community Demonstration projects that support the delivery of one or ....more
BBC Children in Need - Grant to Changing Faces
£166,940 09/02/2017
36
This project will empower children and young people with disfigurements and their families in Yorkshire and the Humber. A range of approaches will be taken, using workshops, information and signposting as well as one to one and group work sessions.
John Ellerman Foundation - Grant to Changing Faces
£60,000 23/03/2016
24
Towards the costs of recruiting and training new volunteers for the Skin Camouflage Service, used by children and adults with skin disfigurements.
National Lottery Community Fund - Promoting confidence in children and young people with disfigurements
£350,140 13/03/2015
35
Not Available
National Lottery Community Fund - A Changing Faces Centre for people with disfigurements in Yorkshire
£250,000 21/11/2012
36
The project will provide local access offering specialist psychological help that will enable people with disfigurements to gain the confidence and life-skills to overcome barriers to inclusion and equal opportunity. These will be people of all ages ....more
Esmee Fairbairn - Grant to Changing Faces
£150,000 13/09/2012
Towards core costs to support and represent people who have disfigurements to the face, hand or body.
Lloyds Bank Foundation - Grant to Changing Faces
£60,000 29/06/2011
the salary costs of the Adult Specialist Workers - agreed change to the salary costs of providing a direct help service to adults with disfigurements
Esmee Fairbairn - Grant to Changing Faces
£150,000 30/09/2009
36
Towards Unrestricted core costs Towards core costs of a charity that supports and represents people who have disfigurements to the face, hand or body.
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (11)
Current Trustees appointed
Gender Split
Based on 10/11 persons

Age Range of Trustees: 33-69
  • BRIDGET GARDINER Appointed: 2019, Occupation: Retired
  • DAVID CLAYTON (Chair) Appointed: 2015, Occupation: Company Director
  • ELISSA HOLME Appointed: 2019, Occupation: Accountant
  • HELEN KATE PRYKE Appointed: 2024, Occupation: Solicitor
  • HELEN PATRICIA CARTER Appointed: 2024, Occupation: Ceo
  • JOHN ASHCROFT Appointed: 2021, Occupation: Nhs Director
  • MONICA GIZZI Appointed: 2021, Occupation: Chartered Accountant
  • NICHOLAS LEE Appointed: 2019, Occupation: Surgeon
  • SUSAN HARRISON Appointed: 2013, Occupation: Management Consultant
  • TIWONGE COHN Appointed: 2021, Occupation: Hr Professional
  • VICTORIA CLARE HUNT Appointed: 2015, Occupation: Content Editor
Legal constitution
  • Charitable company registered in England & Wales on 18/05/1992, number: 1011222
  • Registered at Companies House on 28/04/1992, number: 02710440
Gift Aid
  • Registered with HMRC for Gift Aid
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Volunteer management
Filing Record
20 returns made; AR17: 1 days late,
Main office

Changing Faces
The Circle
33 Rockingham Lane
SHEFFIELD
S1 4FW

Objectives

1) TO HELP THOSE WHO SUFFER FROM FACIAL OR OTHER PHYSICAL DISFIGUREMENT TO OVERCOME SOCIAL, PHYSICAL, PSYCHOLOGICAL, EMOTIONAL DISADVANTAGE BY WAY OF COUNSELLING AND TRAINING IN SOCIAL SKILLS. 2) TO PROMOTE KNOWLEDGE OF THE SPECIAL PROBLEMS ASSOCIATED WITH DISFIGUREMENT THROUGH ALL TYPES OF EDUCATIONAL MEDIUM. 3) TO PROVIDE TRAINING AND ASSISTANCE TO THOSE WHO ARE IN CONTACT WITH DISFIGURED PEOPLE WHETHER SOCIALLY AS RELATIVES OR FRIENDS OR AT WORK OR IN THE COURSE OF SPECIFIC PROFESSIONAL CONTACT OR HEALTH CARE SUPPORT GENERALLY.

Defined Area of Benefit:

NOT DEFINED

Data Sources

Charity Commission for England and Wales
360 Giving

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