CHAYN

Funding will be used to continue supporting survivors of violence against women and girls through 1:1 support and group sessions with trauma-informed supervision. The project will help the ....more

Funding will be used to continue supporting survivors of violence against women and girls through 1:1 support and group sessions with trauma-informed supervision. The project will help the organisation become self-sustaining and strengthen its relationship with other organisations in the sector.

Chayn is a survivor-led nonprofit addressing gender-based abuse through open source, intersectional digital services. Chayn was set up by Hera Hussain, a young Pakistani studying in the UK, wanting ....more

Chayn is a survivor-led nonprofit addressing gender-based abuse through open source, intersectional digital services. Chayn was set up by Hera Hussain, a young Pakistani studying in the UK, wanting to make it easier for migrant survivors to find feminist information in their own language - online. Chayn was one of the first organisations in the world to use digital technology to provide culturally aware support to survivors. In the past, we operated on a volunteer-only model, which due to funding has gradually changed. We have a proven track record in delivering inclusive digital services and transformative information but we?re lacking the core funding to allow us to invest in digital infrastructure. To scale and improve the quality of our interventions and services for survivors, especially migrants. Here are some ideas: User research to improve our digital services: To get a better understanding of the gaps in our services and map user needs to increase our reach to more survivors Website updates: 400,000 people have visited Chayn?s resources since 2013. This could be in millions. We want to improve our SEO to integrate it to what survivors are searching for more. We want to link to resources by other organisations, connect our chatbot seamlessly as well as to provide a better and multilingual user experience for survivors to find resources they need, and provide frictionless referral pathways. Digital capacity: Effective documentation, and database management for funder relationship management, partnership building, communications and outreach and impact measurement. Additionally, audit and review of our data processing agreements and compliance under GDPR with a lens to safeguarding survivors data. Software upgrades: to give us more fire power to serve more survivors. Increase staff training: trauma-informed care, product management and media to improve quality of our services to survivors. Digital devices: to allow staff and volunteers to work remotely. These are what we believe our needs are but we are very open to receiving digital coaching.