Finance Score: 6

Governance Score: 6

Support Score: 6

Good reserves management: +3
Fundraising costs low: +3

Good trustee age range: +3
Gender balanced board: +3

Grant maker support: +6

Overall GiG Score: 18

THE NORTH TYNESIDE CITIZENS ADVICE BUREAU

To give free,impartial advice to all people of North Tyneside.

Analysis by Giving is Great

Positives:

Reserves management has been consistently within official guidelines
Spending has increased over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
Fundraising costs are unusually low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23	£1,801	£1,629	£173	£5	£1,015	£985	7.3	45	36
31/03/22	£1,390	£1,281	£109	£0	£883	£811	7.6	41	49
31/03/21	£1,524	£1,181	£343	£0	£802	£725	7.4	41	57
31/03/20	£1,272	£1,226	£46	£0	£459	£459	4.5	42	60
31/03/19	£1,205	£1,122	£83	£0	£413	£284	3	41	60
31/03/18	£1,105	£1,111	£-6	£0	£330	£209	2.3	40	0
31/03/17	£746	£760	£-14	£0	£336	£173	2.7	37	0
31/03/16	£991	£987	£4	£0	£350	£189	2.3	37	0
31/03/15	£820	£767	£52	£16	£346	£180	2.8	38	0

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Financial Ratios

Fundraising Costs/Relevant Income: 0.3%
Fundraising Costs/Total Spending: 0.3%
Highest pay band: Less than £60,000
Liabilities/Assets: 14%
Liabilities/Income: 9%
Unrestricted Funds/Total Funds: 97%
Reserves/Spending: 7.3 months
Net Current Assets/Spending: 4 months
Quick Ratio: 4.5

Asset Split ?

Established: 10 years

www.ntcab.org.uk

wbcab@ntcab.org.uk

01912704487

Charity Commission for England and Wales

Tweets

Listed activities

General Charitable Purposes
Other Charitable Purposes
The Prevention Or Relief Of Poverty

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information

Where it operates

Throughout England And Wales,

Who it helps

The General Public/Mankind

Who works here?

45 employees
36 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - Advice Easy Access Project
£160,000	20/10/2021 24	The project will use the funding over two years to digitally adapt its advice service. It will recruit two Community Engagement workers and 10 volunteers for a blended digital and community approach ....more The project will use the funding over two years to digitally adapt its advice service. It will recruit two Community Engagement workers and 10 volunteers for a blended digital and community approach for vulnerable people. This aims to reduce isolation and improve wellbeing.
DCMS - Coronavirus Community Support Fund
£56,243	17/07/2020	"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public services.2) To ensure essential services are provided to vulnerable people, both in the short and long term through increased community support through the work of charitable organisations."
National Lottery Community Fund - Smarter Advice in North Tyneside (the SAINTs project)
£349,007	19/04/2013 24	The aim of this new project is for North Tyneside Citizens Advice Bureau (NTCAB) to expand the partnership capacity in North Tyneside to meet the increasing need for advice and information, with ....more The aim of this new project is for North Tyneside Citizens Advice Bureau (NTCAB) to expand the partnership capacity in North Tyneside to meet the increasing need for advice and information, with particular reference to disabled groups.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)

Current Trustees appointed

Gender Split

Age Range of Trustees: 39-82

MATTHEW WILLIAM ROBSON Appointed: 2022, Occupation: Barrister

DR MARGARET OLIVER STEWART (Chair) Appointed: 2015, Other trusteeship: THE NORTHUMBRIA HISTORIC CHURCHES TRUST,

JESSICA CALLAGHAN Appointed: 2018, Occupation: Tutor Developer

REV DAVID PEEL Appointed: 2005, Occupation: Director

ROBERT HURREN MR Appointed: 2020, Occupation: Accountant

ANTHONY BEST Appointed: 2016, Occupation: Retired, Other trusteeship: WOODHORN CHARITABLE TRUST,

ELAINE FLORENCE NYLANDER Appointed: 2016, Occupation: Pensions Manager, Other trusteeship: THE BART CAULKER FOUNDATION,

PETER BRIAN ELLIOTT Appointed: 2018, Occupation: Retired, Other trusteeship: Connected Voice,

Legal constitution

Charitable company registered in England & Wales on 20/11/2013, number: 1154666
Registered at Companies House on 14/02/2012, number: 07949964

Gift Aid

NOT registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Volunteer management

Filing Record

9 returns made; all on time

Main office

North Tyneside Citizens Advice
Camden Street
NORTH SHIELDS
NE30 1ND

Objectives

THE CHARITY’S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS THROUGHOUT ENGLAND AND WALES AND IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN NORTH TYNESIDE AND SURROUNDING AREAS IN CLEVELAND, COUNTY DURHAM, NORTHUMBERLAND, THE METROPOLITAN DISTRICTS OF GATESHEAD, NEWCASTLE UPON TYNE, NORTH TYNESIDE, SOUTH TYNESIDE AND SUNDERLAND.

Data Sources