Finance Score: 3
Governance Score: 9
Support Score: 6
  • Good reserves management: +3
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Grant maker support: +6
Overall GiG Score: 18 ?

CITIZENS ADVICE COUNTY DURHAM 

We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.
Analysis by Giving is Great

Positives:

  • Reserves management has been consistently within official guidelines
  • Spending has increased over the last 3 years relative to the previous period
  • There have been no material income shortfalls in recent years
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition
Established: 11 years

www.citizensadvicecd.org.uk

enquiries@citizensadvicecd.org.uk

0300 323 1000

Charity Commission for England and WalesCompanies HouseFacebookX
UN SDGs
?

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£3,583£3,534£48£0£1,879£1,6745.7111156
31/03/22£3,620£3,338£281£0£1,831£1,7806.4129220
31/03/21£3,722£3,438£284£0£1,550£1,4865.2134150
31/03/20£3,395£3,254£141£0£1,265£1,2424.6117345
31/03/19£2,592£2,648£-56£0£1,080£1,0594.8101439
31/03/18£2,451£2,424£27£0£1,136£1,0945.4730
31/03/17£2,460£2,286£175£0£1,109£9845.2680
31/03/16£2,166£2,264£-98£0£934£8824.7680
31/03/15£2,544£2,087£457£16£1,006£8544.9610
31/03/14£1,977£1,429£548£22£548£3923.3480

Financial Ratios
Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 11%
Liabilities/Income: 6%
Unrestricted Funds/Total Funds: 89%
Reserves/Spending: 5.7 months
Net Current Assets/Spending: 4 months
Quick Ratio: 5.3
Asset Split ?
What it does
  • General Charitable Purposes
  • Human Rights/Religious Or Racial Harmony/Equality Or Diversity
  • Other Charitable Purposes
  • The Prevention Or Relief Of Poverty
Who works here?
  • 111 employees
  • 156 volunteers
Who it helps
  • The General Public/Mankind
How it operates
  • Provides advocacy/advice/information
  • Provides buildings/facilities/open space
  • Provides services
Where it operates
  • Durham,

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
National Lottery Community Fund£328,295
County Durham Community Foundation£10,000
Leeds Community Foundation£9,174
Specific Donations
Amount When
Months
To be used for
County Durham Community Foundation - Energy Advice (Capacity)
£10,000 16/11/2022
To support vulnerable energy consumers in Durham.
National Lottery Community Fund - Advice in County Durham
£328,295 15/12/2021
36
The project will use the funding over three years to cover the costs of roles and operating costs allowing it to improve its systems that provide advice to people in County Durham who seek help and ....more
Leeds Community Foundation - Grant to Citizens Advice County Durham
£9,174 19/05/2020
11
Grant to Citizens Advice County Durham
National Lottery Community Fund - Digital Advice Project
£9,498 17/01/2018
12
The organisation will purchase IT equipment and provide online access for people in the waiting areas of their offices so they can access online advice themselves. This will improve the group's ....more
National Lottery Community Fund - Advice in County Durham
£110,157 27/10/2014
8
Not Available

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (10)
Current Trustees appointed
Gender Split

Age Range of Trustees: 40-80
Legal constitution
  • Charitable company registered in England & Wales on 26/04/2013, number: 1151790
  • Registered at Companies House on 11/01/2013, number: 08357279
Gift Aid
  • Registered with HMRC for Gift Aid
Event History
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Complaints handling
  • Conflicting interests
  • Paying staff
  • Risk management
  • Safeguarding vulnerable beneficiaries
  • Volunteer management
Filing Record
10 returns made; all on time
Main office

71 HIGH STREET
SPENNYMOOR
COUNTY DURHAM
DL16 6BB

Objectives

THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSEFOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OFHEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN COUNTY DURHAM.

Data Sources

Charity Commission for England and Wales
360 Giving
CharityBase
Authorised officials of this charity can add information to this page (including a Donate Now button) for no cost

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