Finance Score: -4
Governance Score: 6
Support Score: 8
  • Excess liquidity: -1
  • Strong growth: +2
  • Fundraising costs high: -5
  • Dynamic board: +3
  • Gender balanced board: +3
  • Grant maker support: +8
Overall GiG Score: 10 ?

SOUTHEND ON SEA GUILD OF HELP AND CITIZENS ADVICE BUREAU 

We provide advice and information to the community of Southend-on-Sea and beyond
Analysis by Giving is Great

Positives:

  • There has been strong growth in spending over the last 5 years
  • There have been no material income shortfalls in recent years
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of gender and dynamic in terms of composition

Financial issues to consider:

  • Liquidity appeared to be in excess of CC guidelines at the latest year end especially considering the historic stability of income
  • Fundraising costs are extremely high relative to funds raised

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£872£725£147£572£984£97416.12950
31/03/22£719£630£89£542£836£82715.82850
31/03/21£663£497£166£412£747£74117.92150
31/03/20*£456£445£11n/an/an/an/an/a80
31/03/19£413£401£12n/an/an/an/an/a75
31/03/18£429£394£35£0£0£0n/a00
31/03/17£429£428£1£0£0£0n/a00
31/03/16£488£414£74£0£0£0n/a00
31/03/15£403£372£31£0£0£0n/a00
31/03/14£417£371£47£0£0£0n/a00
31/03/13£426£378£48£0£0£0n/a00
31/03/12£351£366£-16£0£0£0n/a00
31/03/11£408£369£39£0£0£0n/a00
31/03/10£389£397£-8£0£0£0n/a00
31/03/09£368£389£-22£0£0£0n/a00
31/03/08£378£423£-45£0£0£0n/a00
31/03/07£334£392£-58£0£0£0n/a00
31/03/06£310£317£-7£0£0£0n/a00
31/03/05£313£325£-12£0£0£0n/a00
31/03/04£304£333£-29£0£0£0n/a00

Financial Ratios
Fundraising Costs/Relevant Income: 65.7%
Fundraising Costs/Total Spending: 79%
Highest pay band: Less than £60,000
Liabilities/Assets: 16%
Liabilities/Income: 21%
Unrestricted Funds/Total Funds: 99%
Reserves/Spending: 16.1 months
Net Current Assets/Spending: 10 months
Quick Ratio: 4
Asset Split ?
Established: 22 years

www.citizensadvicesouthend.org.uk

enquiries@citizensadvicesouthend.org.uk

01702456379

Charity Commission for England and WalesCompanies House
UN SDGs
?
Listed activities
  • Education/Training
  • General Charitable Purposes
  • The Advancement Of Health Or Saving Of Lives
  • The Prevention Or Relief Of Poverty
GiG Classification
  • Advice organisations
How it operates
  • Makes Grants to Individuals
  • Provides advocacy/advice/information
Where it operates
  • Southend-on-sea,
Who it helps
  • Children/Young People
  • Elderly/Old People
  • People With Disabilities
  • The General Public/Mankind
Who works here?
  • 29 employees
  • 50 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
National Lottery Community Fund£160,000
Home Office£69,548
DCMS£40,000
Essex Community Foundation£13,000
Specific Donations
Amount When
Months
To be used for
Essex Community Foundation - Grant to Citizens Advice Bureau - Southend on Sea
£7,000 03/02/2022
to support the costs of increased face to face sessions and home visits
National Lottery Community Fund - Housing Advice Southend (HAS)
£160,000 12/10/2021
The funding will be used to support a Housing Advice service in Southend Essex. In particular it will support those in the private rental market social housing and mortgaged homeowners. Whilst there ....more
Home Office - EU Settlement Grant Scheme Funding
£69,548 01/04/2021
This grants scheme will enable organisations to provide practical support to vulnerable EU citizens to help them make their EU Settlement Scheme application by 30 June 2021 and continuing support ....more
DCMS - Coronavirus Community Support Fund
£40,000 09/10/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more
Essex Community Foundation - Grant to Citizens Advice Bureau - Southend on Sea
£6,000 24/04/2020
for the Immigration Team who are providing support to refugees, migrants and asylum seekers in South Essex during COVID19
National Lottery Community Fund - IT gets better at Southend CAB
£10,000 22/05/2013
12
This is a project by an incorporated charity in Essex. The organisation will use the funding to upgrade its IT equipment. This will improve the infrastructure of the organisation, improving ....more
National Lottery Community Fund - Transforming Advice on Sea
£301,500 19/04/2013
24
This project aims to provide advice service relating to housing rights, employment law, debt management and welfare rights throughout the Borough of Southend-on-Sea. This will be supported with the ....more
National Lottery Community Fund - Southend CAB - transforming our telephone service
£10,000 03/02/2011
12
This group will use the funding to purchase a telephony system. This will increase the efficiency of their service by enabling their regional office to link with other CAB offices who will be able to ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (6)
Current Trustees appointed
Gender Split
Based on 5/6 persons

Age Range of Trustees: 61-82
  • EJAZ NABI Appointed: 2023, Occupation: Consultant
  • NIGEL MILNER Appointed: 2022, Occupation: School Business Manager
Legal constitution
  • Charitable company registered in England & Wales on 14/02/2002, number: 1090600
  • Registered at Companies House on 21/12/2001, number: 04344100
Gift Aid
  • Registered with HMRC for Gift Aid
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Bullying and harassment policy and procedures
  • Campaigns and political activity policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
20 returns made; AR20: 24 days late,
Main office

CITIZENS ADVICE BUREAU
1 CHURCH ROAD
SOUTHEND-ON-SEA
SS1 2AL

Objectives

THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGH OF SOUTHEND ON SEA AND ELSEWHERE BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

THE BOROUGH OF SOUTHEND ON SEA AND ELSEWHERE

Data Sources

Charity Commission for England and Wales
360 Giving
CharityBase
Authorised officials of this charity can add information to this page (including a Donate Now button) for no cost

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