Finance Score: 4

Governance Score: 9

Support Score: 3

Reasonable growth: +1
Fundraising costs low: +3

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +3

Overall GiG Score: 16

CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU

To provide a free, confidential and impartial advice service to the public. Aim to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them or through their inability to express their needs effectively. Also to be a responsible influence on the development of social policies both locally and nationally.

Analysis by Giving is Great

Positives:

There has been reasonable growth in spending over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
Fundraising costs are low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Regulatory & Governance issues to consider:

Over half the Board have joined recently

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23	*	£1,363	£1,329	£34	£61	£1,035	£846	7.6	38	50
31/03/22		£941	£983	£-42	£51	£1,060	£979	12	24	87
31/03/21		£1,015	£947	£68	£35	£1,095	£998	12.6	26	83
31/03/20		£1,056	£971	£85	£61	£1,027	£948	11.7	27	113
31/03/19		£880	£869	£12	£62	£942	£863	11.9	26	129
31/03/18		£827	£786	£41	£74	£930	£834	12.7	20	0
31/03/17		£866	£789	£77	£72	£864	£781	11.9	20	0
31/03/16		£803	£780	£23	£54	£786	£694	10.7	19	0
31/03/15		£961	£844	£117	£50	£636	£508	7.2	19	0
31/03/14		£800	£833	£-33	£48	£519	£290	4.2	19	0
31/03/13		£839	£780	£59	£44	£552	£287	4.4	19	0
31/03/12	*	£822	£904	£-82	£21	£493	£218	2.9	20	0
31/03/11		£1,207	£979	£228	£17	£575	£175	2.1	22	0
31/03/10		£989	£786	£203	£20	£347	£142	2.2	18	0
31/03/09		£538	£522	£16	£16	£144	£116	2.7	14	0
31/03/08		£697	£712	£-15	£712	£127	£127	2.1	26	0
31/03/07		£834	£784	£50	£784	£142	£139	2.1	21	0
31/03/06		£617	£594	£23	£0	£0	£0	n/a	0	0
31/03/05		£499	£505	£-6	£0	£0	£0	n/a	0	0
31/03/04		£480	£431	£49	£0	£0	£0	n/a	0	0

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Financial Ratios

Fundraising Costs/Relevant Income: 5.6%
Fundraising Costs/Total Spending: 5.5%
Senior Staff Costs/Total Spending: 6%
Highest pay band: £60,000-£70,000
Liabilities/Assets: 44%
Liabilities/Income: 60%
Unrestricted Funds/Total Funds: 82%
Reserves/Spending: 7.6 months
Net Current Assets/Spending: -2 months
Quick Ratio: 0.6

Asset Split ?

Established: 28 years

www.cambridgecab.org.uk

CABA@cambridgecab.org.uk

01223 222660

Charity Commission for England and Wales

Tweets

Listed activities

Other Charitable Purposes

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information

Where it operates

Cambridgeshire,

Who it helps

The General Public/Mankind

Who works here?

38 employees
50 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

DCMS	£21,969
National Lottery Community Fund	£10,000
Cambridgeshire Community Foundation	£2,000

Specific Donations

Amount	When Months	To be used for
Cambridgeshire Community Foundation - Grant to Cambridge & District Citizens Advice Bureau
£2,000	14/12/2023	Grant to Cambridge & District Citizens Advice Bureau
DCMS - Coronavirus Community Support Fund
£21,969	05/10/2020	"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public services.2) To ensure essential services are provided to vulnerable people, both in the short and long term through increased community support through the work of charitable organisations."
National Lottery Community Fund - Digital Advice in Cambridge and S. Cambs
£10,000	16/10/2019 12	Digital Advice in Cambridge and S. Cambs
National Lottery Community Fund - Support at Court for local people
£9,795	23/08/2017 12	This project will offer support for unrepresented people attending the matrimonial courts in Cambridge, using pro bono legal support from qualified solicitors. This will help people to obtain the ....more This project will offer support for unrepresented people attending the matrimonial courts in Cambridge, using pro bono legal support from qualified solicitors. This will help people to obtain the most positive outcome, reduce stress and improve health and wellbeing.
National Lottery Community Fund - The Cambridge Crisis Network (CCN)
£498,282	03/03/2016 60	This project aims to provide a bespoke, person-centred project to people in deprived areas experiencing issues such as homelessness, poor accommodation, mental ill health, disabilities, those living ....more This project aims to provide a bespoke, person-centred project to people in deprived areas experiencing issues such as homelessness, poor accommodation, mental ill health, disabilities, those living in rural locations, debt issues and associated problems with food and fuel poverty.
National Lottery Community Fund - Smart Money
£227,687	18/12/2013 36	This is a new project by Cambridge and District Citizens Advice Bureau (CCAB). It aims to improve the quality of life, emotional well-being and mental health of people affected by financial hardship ....more This is a new project by Cambridge and District Citizens Advice Bureau (CCAB). It aims to improve the quality of life, emotional well-being and mental health of people affected by financial hardship in Cambridge City and rural locations in South Cambridgeshire. CCAB will work with a wide range of current networks consisting of statutory and voluntary organisations that will promote and refer people to the project, provide language translation support and venues for financial education workshops.
National Lottery Community Fund - Cambridge City Advice Network (CCAN)
£346,660	19/04/2013 24	The aim of this project is to improve access to advice and information, so more people who need it can access the right advice from the right provider in the right place and at the right time. The ....more The aim of this project is to improve access to advice and information, so more people who need it can access the right advice from the right provider in the right place and at the right time. The project will carry out research needed to create a new local advice map and create new advice channels for people living in Cambridge City and District by engaging new referral agencies into the advice network, like GP surgeries, libraries, day centres and community groups.

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (11)

Current Trustees appointed

Gender Split

Age Range of Trustees: 35-76

DEBORAH EVE WHITFIELD Appointed: 2023, Occupation: Retired

DR CHRISTOPHER JOSEPH POWELL Appointed: 2022, Occupation: Pathologist

DUNCAN CHARLES COOK Appointed: 2023, Occupation: Student

HEATHER LE MERCIER DU QUESNAY CBE Appointed: 2023

MARIE CATHERINE ELIZABETH CANNING Appointed: 2023, Occupation: Retired

MARION ROSE CABLE Appointed: 2021, Occupation: Technical Training Specialist

PROFESSOR LINDA JONES Appointed: 2021, Occupation: Retired

RICHARD ANTHONY LISTER FRENCH Appointed: 2023, Occupation: Barrister

ASHLEIGH HOWARD BRIDGES Appointed: 2018, Occupation: Computer Programmer

ABDUL KAYUM ARAIN Appointed: 2021, Occupation: Company Director, Other trusteeship: THE CAMBRIDGE MUSLIM TRUST,

ANTOINETTE PHILOMENA JACKSON (Chair) Appointed: 2021, Occupation: Retired, Other trusteeship: ARTHUR RANK HOSPICE CHARITY,

Legal constitution

Charitable company registered in England & Wales on 13/06/1996, number: 1056102
Registered at Companies House on 26/04/1996, number: 03191085

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Campaigns and political activity policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

20 returns made; AR23: 2 days late, AR12: 2 days late,

Main office

Cambridge Citizens Advice Bureau
66 Devonshire Road
CAMBRIDGE
CB1 2BL

Objectives

FOR THE PROMOTION OF ANY CHARITABLE PURPOSEES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE CITY OF CAMBRIDGE, SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL AND ELSEWHERE BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS

Defined Area of Benefit:

THE CITY OF CAMBRIDGE AND SOUTH CAMBRIDGESHIRE DISTRICT COUNCILS

Data Sources