Overall GiG Score: 11 ?
Finance Score: -5
Governance Score: 9
Support Score: 7
  • Accounts overdue -5
  • No PartB
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Grant maker support: +7

CROYDON CITIZENS ADVICE BUREAUX LIMITED 

Provision of advice services to the people living and working in the London Borough of Croydon and surrounding areas.
Analysis by Giving is Great

Positives:

  • There have been no material income shortfalls in recent years
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial issues to consider:

  • A PartB annual return has not been required and so detailed financial information is not available from the online data
  • Latest accounts are overdue for filing
Established: 36 years
Charity Commission for England and WalesCompanies HouseFacebookX
UN SDGs
?

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/22£478£475£2n/an/an/an/an/a15
31/03/21£615£477£138£0£-261£-261-6.61315
31/03/20£453£452£0n/an/an/an/an/a45
31/03/19*£421£465£-44n/an/an/an/an/a44
31/03/18£467£459£8£0£0£0n/a067
31/03/17£516£507£8£2£241£2415.7140
31/03/16£619£668£-49£0£232£2294.1160
31/03/15£684£683£1£7£281£2344.1160
31/03/14£636£552£84£8£280£2435.3140
31/03/13£501£442£59£7£196£1865.1140
31/03/12£467£415£52£0£0£0n/a00
31/03/11£674£760£-86£16£85£851.3220
31/03/10£697£670£27£17£171£1592.8210
31/03/09£659£615£44£15£145£1322.6200
31/03/08£620£568£51£14£100£911.9200
31/03/07£576£558£18£9£49£110.2120
31/03/06£682£661£20£0£0£0n/a00
31/03/05£686£767£-81£0£0£0n/a00
31/03/04£724£742£-18£0£0£0n/a00

Highest pay bracket: less than £60,000
What it does
  • Accommodation/Housing
  • Disability
  • Education/Training
  • General Charitable Purposes
  • The Advancement Of Health Or Saving Of Lives
  • The Prevention Or Relief Of Poverty
Who works here?
  • 15 volunteers
Who it helps
  • The General Public/Mankind
How it operates
  • Provides advocacy/advice/information
Where it operates
  • Croydon,

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
Trust for London£117,050
Access to Justice Foundation£88,318
DCMS£64,721
Specific Donations
Amount When
Months
To be used for
Trust for London - Croydon Citizens Advice Bureaux
£7,050 29/09/2022
This is a cost of living uplift for grant reference 360G-trustforlondon-MAIN-S2-06.10.2020-8775
Access to Justice Foundation - Help Accessing Legal Support (HALS)
£55,104 13/09/2022
Help Accessing Legal Support (HALS) is a programme of The Access to Justice Foundation with the Ministry of Justice. We are working with organisations to sustain and improve access to early social ....more
Access to Justice Foundation - Improving Outcomes Through Legal Support (IOTLS) grant
£33,214 23/05/2022
The funding programme aims to support organisations working to sustain and improve access to early social welfare and family legal support and advice, to enable users to resolve these problems as ....more
Trust for London - Croydon Citizens Advice Bureaux
£110,000 24/02/2021
The funding is for salary of a new specialist Housing Advice Worker as part of its Housing First Aid Service.
DCMS - Coronavirus Community Support Fund
£64,721 09/10/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more
Henry Smith Charity - Grant to Croydon Citizens Advice Bureau Service Limited
£97,600 08/09/2016
36
towards three years' salary a Debt and Welfare Benefits Case Worker at a CAB in the London Borough of Croydon
National Lottery Community Fund - Croydon Advice Providers Together
£305,380 25/04/2013
24
The aim of this new project is to provide a wide range of advisory services relating to housing, welfare benefits, employment rights and debt management throughout the London borough of Croydon where ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (9)
Current Trustees appointed
Gender Split

Age Range of Trustees: 31-82
  • CAROLYN DEALEY Appointed: 2023, Occupation: Corporate Affairs Director
Legal constitution
  • Charitable company registered in England & Wales on 22/03/1988, number: 298761
  • Registered at Companies House on 24/11/1987, number: 02197919
Gift Aid
  • Registered with HMRC for Gift Aid
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Complaints handling
  • Conflicting interests
  • Paying staff
  • Risk management
  • Safeguarding vulnerable beneficiaries
  • Volunteer management
Filing Record
19 returns made; AR19: 14 days late,
Main office

Citizens Advice Croydon
48-50 Portland Road
LONDON
SE25 4PQ

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE LONDON BOROUGH OF CROYDON AND SURROUNDING AREAS.

Defined Area of Benefit:

LONDON BOROUGH OF CROYDON

Data Sources

Charity Commission for England and Wales
360 Giving
CharityBase
Authorised officials of this charity can add information to this page (including a Donate Now button) for no cost

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