Finance Score: 0
Governance Score: 7
Support Score: 7
    • Good trustee age range: +3
    • Dynamic board: +3
    • Gender balanced board: +3
    • Multiple returns filed late: -2
    • Overall weighted support: +7
    Overall GiG Score: 14 ?

    CROYDON CITIZENS ADVICE BUREAUX LIMITED

    Provision of advice services to the people living and working in the London Borough of Croydon and surrounding areas.
    Analysis by Giving is Great

    Positives:

    • A significant proportion of recent income was derived from major grant makers including the Government
    • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

    Regulatory & Governance issues to consider:

    • Returns have been filed late on 2 occasions over the last 5 years and the current period appears to have been extended

    Financial Data ?

    Income & Spending ?
    Sources of Income ?
    Y/E Income
    £k
    Spending
    £k
    Surplus/
    Deficit £k
    Fundraising
    Cost £k
    Total
    Funds £k
    Unrestricted
    Funds £k
    Mths
    Rsrvs
    Staff Volun-
    teers
    31/03/23*£512£493£18£0£364£3578.7128
    31/03/22£478£475£2n/an/an/an/an/an/a
    31/03/21£615£477£138£0£-261£-261-6.61315
    31/03/20£453£452£0n/an/an/an/an/an/a
    31/03/19*£421£465£-44n/an/an/an/an/an/a
    31/03/18£467£459£8n/an/an/an/an/an/a
    31/03/17£516£507£8£2£241£2415.7140
    31/03/16£619£668£-49£0£232£2294.1160
    31/03/15£684£683£1£7£281£2344.1160
    31/03/14£636£552£84£8£280£2435.3140
    31/03/13£501£442£59£7£196£1865.1140
    31/03/12£467£415£52n/an/an/an/an/an/a
    31/03/11£674£760£-86£16£85£851.3220
    31/03/10£697£670£27£17£171£1592.8210
    31/03/09£659£615£44£15£145£1322.6200
    31/03/08£620£568£51£14£100£911.9200
    31/03/07£576£558£18£9£49£110.2120
    31/03/06£682£661£20n/an/an/an/an/an/a
    31/03/05£686£767£-81n/an/an/an/an/an/a
    31/03/04£724£742£-18n/an/an/an/an/an/a

    Financial Ratios
    Fundraising Costs/Relevant Income: 0%
    Fundraising Costs/Total Spending: 0%
    Highest pay band: Less than £60,000
    Liabilities/Assets: 13%
    Liabilities/Income: 11%
    Unrestricted Funds/Total Funds: 98%
    Reserves/Spending: 8.7 months
    Net Current Assets/Spending: 9 months
    Quick Ratio: 6.2
    Asset Split ?
    Balance Sheet History
    Established: 37 years
    Charity Commission for England and WalesCompanies HouseFacebookX
    UN SDGs
    ?
    Listed activities
    • Accommodation/Housing
    • Disability
    • Education/Training
    • General Charitable Purposes
    • The Advancement Of Health Or Saving Of Lives
    • The Prevention Or Relief Of Poverty
    GiG Classification
    • Practical support, advice & companionship
    How it operates
    • Provides advocacy/advice/information
    Where it operates
    • Croydon,
    Who it helps
    • The General Public/Mankind

    Who supports them? ?

    Donations from Grant Makers ?

    We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

    Major supporters in last 5 years
    Trust for London£117,050
    Access to Justice Foundation£88,318
    DCMS£64,721
    Specific Donations
    Amount When
    Months
    To be used for
    Trust for London - Croydon Citizens Advice Bureaux
    £7,050 29/09/2022
    This is a cost of living uplift for grant reference 360G-trustforlondon-MAIN-S2-06.10.2020-8775
    Access to Justice Foundation - Help Accessing Legal Support (HALS)
    £55,104 13/09/2022
    Help Accessing Legal Support (HALS) is a programme of The Access to Justice Foundation with the Ministry of Justice. We are working with organisations to sustain and improve access to early social welfare and family legal advice, to enable users ....more
    Access to Justice Foundation - Improving Outcomes Through Legal Support (IOTLS) grant
    £33,214 23/05/2022
    The funding programme aims to support organisations working to sustain and improve access to early social welfare and family legal support and advice, to enable users to resolve these problems as early as possible and avoid the need for court or ....more
    Trust for London - Croydon Citizens Advice Bureaux
    £110,000 24/02/2021
    The funding is for salary of a new specialist Housing Advice Worker as part of its Housing First Aid Service.
    DCMS - Coronavirus Community Support Fund
    £64,721 09/10/2020
    "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public ....more
    Henry Smith Charity - Grant to Croydon Citizens Advice Bureau Service Limited
    £97,600 08/09/2016
    36
    towards three years' salary a Debt and Welfare Benefits Case Worker at a CAB in the London Borough of Croydon
    National Lottery Community Fund - Croydon Advice Providers Together
    £305,380 25/04/2013
    24
    The aim of this new project is to provide a wide range of advisory services relating to housing, welfare benefits, employment rights and debt management throughout the London borough of Croydon where the need has been identified. This will be ....more
    Show more rows

    Data sourced from Donors via 360 Giving

    How is it governed?

    Trustees (7)
    Current Trustees appointed
    Gender Split

    Age Range of Trustees: 32-54
    • CAROLYN DEALEY Appointed: 2023, Occupation: Corporate Affairs Director
    • CHERYL AMANDA GOWAR Appointed: 2021, Occupation: Policy And Research Manager
    • FRANCES HELEN MCDONNELL Appointed: 2023, Occupation: Civil Servant
    • HOMER TAYLOR Appointed: 2015, Occupation: Self-Employed
    • JAMES ANDREW BLYTH DAGLISH Appointed: 2017, Occupation: Solicitor
    • RICHARD SYED AMEER KHAN Appointed: 2023, Occupation: Senior Global Customer Journey Manager
    • STEPHEN BAHOOSHY Appointed: 2021, Occupation: Transformation Project Manager
    Legal constitution
    • Charitable company registered in England & Wales on 22/03/1988, number: 298761
    • Registered at Companies House on 24/11/1987, number: 02197919
    Gift Aid
    • Registered with HMRC for Gift Aid
    Other Regulators
    • Financial Conduct Authority
    Policies in force
    • Bullying and harassment policy and procedures
    • Complaints handling
    • Complaints policy and procedures
    • Conflicting interests
    • Financial reserves policy and procedures
    • Internal charity financial controls policy and procedures
    • Internal risk management policy and procedures
    • Investing charity funds policy and procedures
    • Paying staff
    • Risk management
    • Safeguarding policy and procedures
    • Safeguarding vulnerable beneficiaries
    • Serious incident reporting policy and procedures
    • Social media policy and procedures
    • Trustee conflicts of interest policy and procedures
    • Trustee expenses policy and procedures
    • Volunteer management
    Filing Record
    20 returns made; AR23: 169 days late, AR19: 14 days late,
    Main office

    Citizens Advice Croydon
    48-50 Portland Road
    LONDON
    SE25 4PQ

    Objectives

    TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE LONDON BOROUGH OF CROYDON AND SURROUNDING AREAS.

    Defined Area of Benefit:

    LONDON BOROUGH OF CROYDON

    Data Sources

    Charity Commission for England and Wales
    360 Giving

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