Finance Score: -1
Governance Score: 9
Support Score: 4
  • Low unrestricted reserves: -2
  • Multiple Deficits: -2
  • Fundraising costs low: +3
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Overall weighted support: +4
Overall GiG Score: 12 ?

FOUNDATION FOR CREDIT COUNSELLING

Foundation for Credit Counselling's principal activities are to provide free debt advice to the financially distressed and following advice either via telephone or online, to provide a range of debt management solutions to meet client needs such as debt management plans and a range of insolvency solutions.
Analysis by Giving is Great

Positives:

  • Fundraising costs are low relative to funds raised
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial issues to consider:

  • Unrestricted reserves appear to be dangerously low at the latest year end
  • On several occasions in recent years income has been less than spending

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/12/23£54,731£59,467£-4,736£2,761£14,803£13,9032.81,1150
31/12/22£62,002£59,938£2,064£2,869£19,539£17,7393.61,2490
31/12/21£60,976£61,590£-614£3,073£17,475£17,3923.41,4500
31/12/20£60,564£63,402£-2,838£3,440£18,089£17,3343.31,5270
31/12/19£54,560£56,703£-2,143£3,718£20,927£20,5114.31,4630
31/12/18£54,321£52,885£1,436£3,606£23,070£21,99651,4730
31/12/17£53,170£52,846£324£3,603£21,634£20,8904.71,5210
31/12/16£49,487£50,397£-910£3,760£21,320£20,5974.91,4640
31/12/15£46,307£45,421£886£291£22,238£21,3755.61,2810
31/12/14£39,772£41,821£-2,049£242£21,334£21,3346.11,1870
31/12/13£37,275£41,083£-3,808£295£23,383£23,3836.81,0990
31/12/12£35,688£33,242£2,446£255£27,191£27,1919.89430
31/12/11£33,617£28,928£4,689£249£24,791£24,79110.38560
31/12/10£32,123£27,001£5,122£171£20,523£20,3879.17810
31/12/09£27,102£24,145£2,957£212£15,132£15,1087.57800
31/12/08£25,075£21,570£3,505£180£12,175£12,1276.76830
31/12/07£22,768£20,811£1,957£136£8,549£8,5494.96510
31/12/06£15,454£15,367£87n/an/an/an/an/an/a
31/12/05£11,181£10,269£912n/an/an/an/an/an/a
31/12/04£8,954£8,346£607n/an/an/an/an/an/a

Financial Ratios
Fundraising Costs/Relevant Income: 5.4%
Fundraising Costs/Total Spending: 4.6%
Senior Staff Costs/Total Spending: 7%
Highest pay band: £150,000-£200,000
Liabilities/Assets: 24%
Liabilities/Income: 9%
Unrestricted Funds/Total Funds: 94%
Reserves/Spending: 2.8 months
Net Current Assets/Spending: 3 months
Quick Ratio: 2.4
Asset Split ?
Balance Sheet History
Established: 32 years

www.stepchange.org

contactus@stepchange.org

08001381111

Charity Commission for England and WalesCompanies HouseFacebookX
UN SDGs
?
Listed activities
  • The Prevention Or Relief Of Poverty
GiG Classification
  • Legal & financial advice
How it operates
  • Provides services
Where it operates
  • Northern Ireland, Scotland, Throughout England And Wales,
Who it helps
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations
Amount When
Months
To be used for
Quartet Community Foundation - Grant to StepChange
£17,554 26/05/2023
As directed by the donor towards debt advice work.
Quartet Community Foundation - Grant to StepChange
£17,553 01/06/2022
As advised by donor towards debt advice work.
Quartet Community Foundation - Grant to StepChange
£17,554 10/06/2021
As advised by donor
Quartet Community Foundation - Grant to StepChange
£17,553 23/06/2020
As advised by donor
Department for Work and Pensions - ALB - MaPS - Grant for Telephone Debt Advice
£2,500,076 01/04/2019
Provision of debt advice

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (10)
Current Trustees appointed
Gender Split

Age Range of Trustees: 42-70
  • BARBARA HELEN DEAN Appointed: 2019, Occupation: Chief Executive
  • CHRIS STERN Appointed: 2016, Occupation: Managing Director
  • CHRISTOPHER MARK WOOD Appointed: 2021, Occupation: Financial Services Executive
  • ELIZABETH MARY HARDING Appointed: 2023, Occupation: Charity Ceo
  • JANET POPE Appointed: 2024, Occupation: Non Executive Director
  • LESLEY JANE TITCOMB Appointed: 2019, Occupation: Company Director
  • MICHAEL ST JOHN ASHLEY Appointed: 2023, Occupation: Director
  • NICHOLAS MICHAEL CAPLAN Appointed: 2019, Occupation: Director
  • SUSAN ACTON Appointed: 2023, Occupation: Freelance Consultant
  • YVONNE JEAN MACDERMID Appointed: 2021, Occupation: Independent Consultant / Non Executive Director
Legal constitution
  • Charitable company registered in England & Wales on 28/01/1993, number: 1016630
  • Registered at Companies House on 19/10/1992, number: 02757055
Gift Aid
  • Registered with HMRC for Gift Aid
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
Filing Record
20 returns made; all on time
Main office

123 Albion Street
Leeds
LS2 8ER

Objectives

3.1 THE PREVENTION OR RELIEF OF POVERTY AMONGST PERSONS WHO ARE IN DEBT (PARTICULARLY IN THE UNITED KINGDOM) BY: (1) THE PROVISION OF ADVICE TO ASSIST SUCH PERSONS TO RE-SCHEDULE AND RE-FINANCE THEIR BORROWINGS; (2) THE PROVISION OF FINANCIAL EDUCATION TO ENABLE SUCH PERSONS TO MANAGE THEIR FINANCES MORE EFFECTIVELY; (3) THE ESTABLISHMENT AND SUPPORT OF COUNSELLING CENTRES TO WHICH PERSONS MAY RESORT FOR ADVICE ON DEBT MATTERS GENERALLY; (4) THE ESTABLISHMENT OF AN INSOLVENCY PRACTICE TO WHICH SUCH PERSONS MAY RESORT AS AN ALTERNATIVE SOLUTION TO DEBT PROBLEMS; AND (5) THE ESTABLISHMENT OF SUCH OTHER SERVICES OR PRODUCTS FOR THE PUBLIC BENEFIT TO ASSIST IN THE RELIEF OF POVERTY3.2 TO ADVANCE THE EDUCATION OF THE PUBLIC IN GENERAL (AND PARTICULARLY AMONGST PERSONS IN DEBT OR AT RISK OF FALLING INTO DEBT) ON THE SUBJECT OF FINANCIAL BUDGETING, FINANCIAL PRODUCTS AND FINANCIAL SERVICES

Defined Area of Benefit:

UNITED KINGDOM

Data Sources

Charity Commission for England and Wales
360 Giving

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