Finance Score: -2

Governance Score: 6

Support Score: 3

Accounts filed more than 5 days late: -2 times

Good trustee age range: +3
Dynamic board: +3

Grant maker support: +3

Overall GiG Score: 7

HELPLINES PARTNERSHIP

To advance health particularly mental health for the benefit of the public, in particular but not exclusively by improving the quality of services to people suffering from ill health and those caring for or treating them.

Analysis by Giving is Great

Positives:

The charity has received modest backing from several prominent grant makers recently
Spending has increased over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
The Board appears to be well diversified in terms of age and dynamic in terms of composition

Financial issues to consider:

Accounts have been filed late on 2 occasions over the last 5 years and the current period appears to have been extended

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff
31/03/23	*	£594	£557	£38	£0	£543	£543	11.7	13
31/03/22		£573	£444	£129	£0	£505	£366	9.9	11
31/03/21		£480	£398	£82	n/a	n/a	n/a	n/a	n/a
31/03/20	*	£434	£395	£39	n/a	n/a	n/a	n/a	n/a
31/03/19		£482	£441	£41	n/a	n/a	n/a	n/a	n/a
31/03/18		£447	£401	£46	£0	£0	£0	n/a	0
31/03/17		£408	£424	£-16	£0	£0	£0	n/a	0
31/03/16		£418	£540	£-122	£0	£0	£0	n/a	0
31/03/15		£407	£1,043	£-636	£0	£0	£0	n/a	0
31/03/14		£381	£989	£-608	£0	£0	£0	n/a	0
31/03/13		£433	£728	£-295	£0	£0	£0	n/a	0
31/03/12		£137	£527	£-390	£0	£0	£0	n/a	0
31/03/11		£112	£536	£-424	£0	£0	£0	n/a	0
31/03/10		£3,047	£655	£2,392	£169	£2,660	£2,660	48.7	8

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Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Senior Staff Costs/Total Spending: 16%
Highest pay band: £70,000-£80,000
Liabilities/Assets: 25%
Liabilities/Income: 30%
Unrestricted Funds/Total Funds: 100%
Reserves/Spending: 11.7 months
Net Current Assets/Spending: 12 months
Quick Ratio: 3.6

Asset Split ?

Established: 16 years

www.helplines.org

info@helplines.org

03003307777

Charity Commission for England and Wales

Tweets

Listed activities

Disability
Education/Training
General Charitable Purposes
The Advancement Of Health Or Saving Of Lives

GiG Classification

General outpatient health-care services

How it operates

Acts as an umbrella or resource body
Provides advocacy/advice/information
Provides services
Sponsors or undertakes research

Where it operates

Ireland, Scotland, Throughout England And Wales,

Who it helps

Children/Young People
Elderly/Old People
Other Charities Or Voluntary Bodies
Other Defined Groups
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

13 employees

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
Department for Work and Pensions - THE MODULAR ANALYTICS COMPANY
£19,165	01/04/2022	The Kickstart Scheme provides funding to employers to create jobs for 16 to 24 year olds on Universal Credit.
Department for Work and Pensions - THE MODULAR ANALYTICS COMPANY
£26,567	01/04/2021	The Kickstart Scheme provides funding to create new jobs for 16 to 24 year olds on Universal Credit who are at risk of long term unemployment.

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)

Current Trustees appointed

Gender Split

Age Range of Trustees: 39-76

CHARLOTTE HANCOCK Appointed: 2023, Occupation: Service Manager

ELIZABETH ANNE RIMMER Appointed: 2021, Occupation: Ceo

KATIE MIRANDA FOULSER Appointed: 2021, Occupation: Head Of Community Services South

CLODAGH MARY KATHLEEN CROWE Appointed: 2019, Occupation: Project Co-Ordinator

DEBRA DEE SADLER Appointed: 2020, Occupation: Advice Manager

DIANE MAY JAMES Appointed: 2019, Occupation: Manager

STEPHEN JOHN BUCKLEY Appointed: 2019, Occupation: Charity Manager

JONATHAN GERALD SPAIN Appointed: 2019, Occupation: Retired Actuary, Other trusteeship: LAW FOR LIFE: THE FOUNDATION FOR PUBLIC LEGAL EDUCATION,

Legal constitution

Charitable company registered in England & Wales on 11/09/2008, number: 1125840
Registered at Companies House on 25/01/2008, number: 06484279

Gift Aid

Registered with HMRC for Gift Aid

Event History

24/07/2014 - Asset transfer in from THE HELPLINES ASSOCIATION
15/08/2014 - Asset transfer in from ICIS: INFORMATION FOR LIFE

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures

Filing Record

14 returns made; AR23: 19 days late, AR20: 8 days late,

Main office

c/o Azets
Westpoint
Peterborough Business Park
Lynch Wood
PETERBOROUGH
PE2 6FZ

Objectives

TO ADVANCE HEALTH PARTICULARLY MENTAL HEALTH FOR THE BENEFIT OF THE PUBLIC, IN PARTICULAR BUT NOT EXCLUSIVELY BY IMPROVING THE QUALITY OF SERVICES TO PEOPLE SUFFERING FROM ILL HEALTH AND THOSE CARING FOR OR TREATING THEM.TO FURTHER SUCH EXCLUSIVELY CHARITABLE PURPOSES ACCORDING TO THE LAW OF ENGLAND AND WALES AS THE TRUSTEES IN THEIR ABSOLUTE DISCRETION FROM TIME TO TIME DETERMINE.

Defined Area of Benefit:

UNDEFINED. IN PRACTICE, NATIONAL

Data Sources