Finance Score: 4

Governance Score: 9

Support Score: 5

Good reserves management: +3
Multiple Deficits: -2
Fundraising costs low: +3

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +5

Overall GiG Score: 18

FOUNDATION FOR CREDIT COUNSELLING

Foundation for Credit Counselling's principal activities are to provide free debt advice to the financially distressed and following advice either via telephone or online, to provide a range of debt management solutions to meet client needs such as debt management plans and a range of insolvency solutions.

Analysis by Giving is Great

Positives:

Reserves management has been consistently within official guidelines
Fundraising costs are unusually low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial issues to consider:

On several occasions in recent years income has been less than spending

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff
31/12/22	£62,002	£59,938	£2,064	£2,869	£19,539	£17,739	3.6	1,249
31/12/21	£60,976	£61,590	£-614	£3,073	£17,475	£17,392	3.4	1,450
31/12/20	£60,564	£63,402	£-2,838	£3,440	£18,089	£17,334	3.3	1,527
31/12/19	£54,560	£56,703	£-2,143	£3,718	£20,927	£20,511	4.3	1,463
31/12/18	£54,321	£52,885	£1,436	£3,606	£23,070	£21,996	5	1,473
31/12/17	£53,170	£52,846	£324	£3,603	£21,634	£20,890	4.7	1,521
31/12/16	£49,487	£50,397	£-910	£3,760	£21,320	£20,597	4.9	1,464
31/12/15	£46,307	£45,421	£886	£291	£22,238	£21,375	5.6	1,281
31/12/14	£39,772	£41,821	£-2,049	£242	£21,334	£21,334	6.1	1,187
31/12/13	£37,275	£41,083	£-3,808	£295	£23,383	£23,383	6.8	1,099
31/12/12	£35,688	£33,242	£2,446	£255	£27,191	£27,191	9.8	943
31/12/11	£33,617	£28,928	£4,689	£249	£24,791	£24,791	10.3	856
31/12/10	£32,123	£27,001	£5,122	£171	£20,523	£20,387	9.1	781
31/12/09	£27,102	£24,145	£2,957	£212	£15,132	£15,108	7.5	780
31/12/08	£25,075	£21,570	£3,505	£180	£12,175	£12,127	6.7	683
31/12/07	£22,768	£20,811	£1,957	£136	£8,549	£8,549	4.9	651
31/12/06	£15,454	£15,367	£87	£0	£0	£0	n/a	0
31/12/05	£11,181	£10,269	£912	£0	£0	£0	n/a	0
31/12/04	£8,954	£8,346	£607	£0	£0	£0	n/a	0

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Financial Ratios

Fundraising Costs/Relevant Income: 5%
Fundraising Costs/Total Spending: 4.8%
Senior Staff Costs/Total Spending: 7%
Highest pay band: £200,000-£250,000
Liabilities/Assets: 24%
Liabilities/Income: 10%
Unrestricted Funds/Total Funds: 91%
Reserves/Spending: 3.6 months
Net Current Assets/Spending: 3 months
Quick Ratio: 2.3

Asset Split ?

Established: 31 years

www.stepchange.org

contactus@stepchange.org

08001381111

Charity Commission for England and Wales

Tweets

Listed activities

The Prevention Or Relief Of Poverty

GiG Classification

Social & legal advocacy

How it operates

Provides services

Where it operates

Northern Ireland, Scotland, Throughout England And Wales,

Who it helps

The General Public/Mankind

Who works here?

1,249 employees

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
Quartet Community Foundation - Grant to StepChange
£17,554	26/05/2023	As directed by the donor towards debt advice work.
Quartet Community Foundation - Grant to StepChange
£17,553	01/06/2022	As advised by donor towards debt advice work.
Quartet Community Foundation - Grant to StepChange
£17,554	10/06/2021	As advised by donor
Quartet Community Foundation - Grant to StepChange
£17,553	23/06/2020	As advised by donor
Department for Work and Pensions - ALB - MaPS - Grant for Telephone Debt Advice
£2,500,076	01/04/2019	Provision of debt advice

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (12)

Current Trustees appointed

Gender Split

Age Range of Trustees: 41-69

CHRISTOPHER MARK WOOD Appointed: 2021, Occupation: Financial Services Executive

ELIZABETH MARY HARDING Appointed: 2023, Occupation: Charity Ceo

SUSAN ACTON Appointed: 2023, Occupation: Freelance Consultant

YVONNE JEAN MACDERMID Appointed: 2021, Occupation: Independent Consultant / Non Executive Director

BARBARA HELEN DEAN Appointed: 2019, Occupation: Chief Executive

JOHN GUTHRIE GRIFFITH-JONES (Chair) Appointed: 2019, Occupation: Charity Director / Retired, Other trusteeship: J C BAKER TRUST,

JANET POPE Appointed: 2024, Occupation: Non Executive Director, Other trusteeships: THE CHARITIES AID FOUNDATION, CAMDEN SCHOOL FOUNDATION OF FRANCES MARY BUSS,

LESLEY JANE TITCOMB Appointed: 2019, Occupation: Company Director

MICHAEL ST JOHN ASHLEY Appointed: 2023, Occupation: Director, Other trusteeships: THE CHARITIES AID FOUNDATION, THE SCOUT ASSOCIATION,

NICHOLAS MICHAEL CAPLAN Appointed: 2019, Occupation: Director

TIM FROST Appointed: 2017, Occupation: Company Director

CHRIS STERN Appointed: 2016, Occupation: Managing Director, Other trusteeships: NATIONAL COUNCIL OF YOUNG MEN'S CHRISTIAN ASSOCIATIONS (INCORPORATED), THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ST PAUL CROFTON, ORPINGTON,

Legal constitution

Charitable company registered in England & Wales on 28/01/1993, number: 1016630
Registered at Companies House on 19/10/1992, number: 02757055

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Complaints handling
Conflicting interests
Investment
Paying staff
Risk management
Safeguarding vulnerable beneficiaries

Filing Record

19 returns made; all on time

Main office

123 Albion Street
Leeds
LS2 8ER

Objectives

3.1 THE PREVENTION OR RELIEF OF POVERTY AMONGST PERSONS WHO ARE IN DEBT (PARTICULARLY IN THE UNITED KINGDOM) BY: (1) THE PROVISION OF ADVICE TO ASSIST SUCH PERSONS TO RE-SCHEDULE AND RE-FINANCE THEIR BORROWINGS; (2) THE PROVISION OF FINANCIAL EDUCATION TO ENABLE SUCH PERSONS TO MANAGE THEIR FINANCES MORE EFFECTIVELY; (3) THE ESTABLISHMENT AND SUPPORT OF COUNSELLING CENTRES TO WHICH PERSONS MAY RESORT FOR ADVICE ON DEBT MATTERS GENERALLY; (4) THE ESTABLISHMENT OF AN INSOLVENCY PRACTICE TO WHICH SUCH PERSONS MAY RESORT AS AN ALTERNATIVE SOLUTION TO DEBT PROBLEMS; AND (5) THE ESTABLISHMENT OF SUCH OTHER SERVICES OR PRODUCTS FOR THE PUBLIC BENEFIT TO ASSIST IN THE RELIEF OF POVERTY3.2 TO ADVANCE THE EDUCATION OF THE PUBLIC IN GENERAL (AND PARTICULARLY AMONGST PERSONS IN DEBT OR AT RISK OF FALLING INTO DEBT) ON THE SUBJECT OF FINANCIAL BUDGETING, FINANCIAL PRODUCTS AND FINANCIAL SERVICES

Defined Area of Benefit:

UNITED KINGDOM

Data Sources