Finance Score: -5

Governance Score: 2

Support Score: 4

Volatile income & significant deficit in latest year: -5
No PartB

Dynamic board: +3
Mainly female board: -1

Large volunteers +3
Grant maker support: +1

Overall GiG Score: 1

HERTFORDSHIRE DOMESTIC ABUSE HELPLINE

We provide a confidential and free signposting helpline to all those in Hertfordshire affected by Domestic Abuse, including those being abused, perpetrators who indicate they wish to address their behaviour and professionals who deal with those affected.

Analysis by Giving is Great

Positives:

This charity has been successful in attracting volunteers relative to its size
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be dynamic in terms of composition

Regulatory & Governance issues to consider:

The Board is predominantly female

Financial issues to consider:

A PartB annual return has not been required and so detailed financial information is not available from the online data
Income has been volatile recently and was significantly lower than spending in the latest year

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income	Spending	Surplus/ Deficit	Volun- teers
31/03/23	£34,710	£53,646	£-18,936	30
31/03/22	£68,685	£52,260	£16,425	36
31/03/21	£53,043	£70,635	£-17,592	30
31/03/20	£45,652	£52,849	£-7,197	30

Show financials table -->

Download accounts

Highest pay bracket: less than £60,000

Established: 5 years

www.hertsdomesticabusehelpline.org

Admin@hertsdomesticabusehelpline.org

08088088088

Charity Commission for England and Wales

Tweets

Listed activities

Accommodation/Housing
General Charitable Purposes
Human Rights/Religious Or Racial Harmony/Equality Or Diversity
Other Charitable Purposes
The Advancement Of Health Or Saving Of Lives

GiG Classification

Services for victims of domestic or sexual abuse

How it operates

Provides advocacy/advice/information
Provides services

Where it operates

Hertfordshire,

Who it helps

The General Public/Mankind

Who works here?

Unknown number of employees
30 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - HDAH volunteer call taker training
£2,500	27/01/2023	The funding will be used to provide training for volunteers on a helpline for those experiencing domestic abuse. The project aims to enable participants to provide a valuable confidential support and ....more The funding will be used to provide training for volunteers on a helpline for those experiencing domestic abuse. The project aims to enable participants to provide a valuable confidential support and signposting service.
Hertfordshire Community Foundation - Professionalising the Service and responding to COVID pressures
£4,173	23/10/2020	Grant to Hertfordshire Domestic Abuse Helpline
Hertfordshire Community Foundation - Fit for the Future
£4,750	03/06/2019	Grant to Hertfordshire Domestic Abuse Helpline

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (7)

Current Trustees appointed

Gender Split

ALICE ROBERTA BROMWICH Appointed: 2022

CHRISTINE ANNE ROACH MRS (Chair) Appointed: 2012

DENISE POWELL JP Appointed: 2016

IAN TAYLOR Appointed: 2022

JOANNE LEIGH WARD Appointed: 2023

KAY CARNELL Appointed: 2018

SHERRY THAKUR Appointed: 2019

Legal constitution

Charity registered in England & Wales on 14/08/2019, number: 1184899

Gift Aid

Registered with HMRC for Gift Aid

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

4 returns made; all on time

Recent reorganisation events:

Asset transfer in from HERTFORDSHIRE DOMESTIC ABUSE HELPLINE on 18/03/2020

Main office

THE LODGE
HERTFORDSHIRE CONSTABULARY HQ
STANBOROUGH ROAD
WELWYN GARDEN CITY
HERTS
AL8 6XF

Objectives

THE OBJECTS OF THE CIO ARE: TO PRESERVE AND PROTECT GOOD HEALTH FOR THE PUBLIC BENEFIT BY PROVIDING A CONFIDENTIAL HELPLINE SERVICE FOR ANYONE LIVING, WORKING, OR TEMPORARILY RESIDING IN HERTFORDSHIRE WHO MAY BE AFFECTED BY DOMESTIC DOMESTIC ABUSE BY OFFERING ADVICE AND SUCH OTHER SUPPORT AS THE TRUSTEES DEEM APPROPRIATE.

Data Sources