Finance Score: -3

Governance Score: -3

Support Score: 4

Volatile income: -3
No PartB

Only 4 Trustees: -1
Narrow trustee age band: -2

Grant maker support: +4

Overall GiG Score: -2

CARERS CARELINE

Our objectives are:To locate and engage informal unpaid carers in Redditch and promote our support services To provide volunteer and training opportunitiesTo enhance personal value, confidence, positive interaction and hopeTo help remove barriers for unemployed carers to access employmentTo offer a safe environment to provide training to adult carers

Analysis by Giving is Great

Positives:

There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government

Regulatory & Governance issues to consider:

There are only 4 trustees
The Board has little diversity in terms of age

Financial issues to consider:

A PartB annual return has not been required and so detailed financial information is not available from the online data
Income has been volatile recently

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E	Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
30/06/23	£61	£69	£-8	n/a	n/a	n/a	n/a	n/a	12
30/06/22	£87	£67	£20	n/a	n/a	n/a	n/a	n/a	22
30/06/21	£68	£67	£1	n/a	n/a	n/a	n/a	n/a	22
30/06/20	£104	£79	£25	n/a	n/a	n/a	n/a	n/a	23
30/06/19	£77	£75	£2	n/a	n/a	n/a	n/a	n/a	23
30/06/18	£99	£70	£30	£0	£0	£0	n/a	0	0
30/06/17	£34	£46	£-12	£0	£0	£0	n/a	0	0
30/06/16	£68	£61	£7	£0	£0	£0	n/a	0	0
30/06/15	£54	£68	£-14	£0	£0	£0	n/a	0	0
30/06/14	£86	£64	£22	£0	£0	£0	n/a	0	0
30/06/13	£52	£91	£-39	£0	£0	£0	n/a	0	0
30/06/12	£76	£85	£-9	£0	£0	£0	n/a	0	0
30/06/11	£86	£75	£11	£0	£0	£0	n/a	0	0
30/06/10	£66	£61	£5	£0	£0	£0	n/a	0	0
30/06/09	£58	£62	£-4	£0	£0	£0	n/a	0	0
30/06/08	£76	£55	£20	£0	£0	£0	n/a	0	0
30/06/07	£59	£49	£9	£0	£0	£0	n/a	0	0
30/06/06	£39	£46	£-7	£0	£0	£0	n/a	0	0
30/06/05	£46	£44	£2	£0	£0	£0	n/a	0	0

Show more rows -->

Show financials table -->

Download accounts

Highest pay bracket: less than £60,000

Established: 19 years

www.carerscareline.co.uk

info@carerscareline.co.uk

0152766177

Charity Commission for England and Wales

Tweets

Listed activities

Other Charitable Purposes

GiG Classification

Services for the elderly

How it operates

Provides advocacy/advice/information
Provides services

Where it operates

Worcestershire,

Who it helps

Children/Young People
Elderly/Old People
People Of A Particular Ethnic Or Racial Origin
People With Disabilities

Who works here?

Unknown number of employees
12 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

National Lottery Community Fund	£190,000
Co-Operative Group	£10,960
DCMS	£7,800
Heart Of England Community Foundation	£1,500

Specific Donations

Amount	When Months	To be used for
Co-Operative Group - Grant to Carers Careline
£2,861	22/10/2022	We aim to offer telephone, email, Facetime and face-to-face support and understanding to people who are isolated because of their unpaid caring responsibilities.
Co-Operative Group - Grant to Carers Careline
£3,834	23/10/2021	We would offer telephone, email and facetime support and understanding to people who are isolated because of their unpaid caring responsibilities.
Heart Of England Community Foundation - Monthly Newsletter
£1,500	15/09/2021	Towards printing and posting copies of the organisation’s monthly newsletter.
Masonic Trust - MCF Matched Funding
£600	02/02/2021	Unrestricted matched funding in partnership with the local masonic province
DCMS - Coronavirus Community Support Fund
£7,800	25/09/2020	"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public services.2) To ensure essential services are provided to vulnerable people, both in the short and long term through increased community support through the work of charitable organisations."
National Lottery Community Fund - Caring for Carers
£190,000	20/03/2020	With this funding, the organisation will continue to promote the health, mental and emotional wellbeing of adult carers, especially older people. This will be done through telephone support, a daily ....more With this funding, the organisation will continue to promote the health, mental and emotional wellbeing of adult carers, especially older people. This will be done through telephone support, a daily drop-in service and group activities, such as coffee mornings. There will also be counselling and bereavement support, as well as day trips like a pub lunch.
Co-Operative Group - Grant to Carers Careline
£4,265	15/11/2019	We want to provide activities and trips out for carers, giving them a much-needed break and opportunity to relax.
National Lottery Community Fund - Caring for the Carers
£165,760	26/07/2017 36	This project will provide unpaid carers with access to advice, information, peer support and training, with opportunities to access specialist advice on issues and conditions. Group meetings and ....more This project will provide unpaid carers with access to advice, information, peer support and training, with opportunities to access specialist advice on issues and conditions. Group meetings and trips will give carers the chance to enjoy time together, make new friends and share their experiences. Counselling sessions will also be available to people coping with bereavements. The project will reach out to carers in the local area who do not currently receive support with the aim of reducing isolation.
National Lottery Community Fund - Spotlight on Quality Caring.
£118,273	17/06/2013 49	This project will continue and expand the current support services to informal carers living in Redditch and the surrounding areas. The project will support them to be better equipped to fulfil their ....more This project will continue and expand the current support services to informal carers living in Redditch and the surrounding areas. The project will support them to be better equipped to fulfil their caring role, improve their confidence and reduce their social isolation. The project will be expanded through delivering 12 awareness raising events, including events during national carers week.
Lloyds Bank Foundation - Grant to Carers Careline
£25,100	25/08/2011	the Drop in for Carers namely the salary costs of the Carers Services Manager, the Development Officer and the Chief Officer

Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (4)

Current Trustees appointed

Gender Split

Age Range of Trustees: 62-77

ROSS CRAWFORD Appointed: 2023, Occupation: Retired

ANGELA VAUGHAN Appointed: 2007, Occupation: Retired

HILARY KATHLEEN LEEDHAM Appointed: 2018, Occupation: Retired

FIONA JOYCE MITCHELL (Chair) Appointed: 2023, Occupation: Chief Officer, Other trusteeship: BROMSGROVE AND REDDITCH NETWORK,

Legal constitution

Charitable company registered in England & Wales on 12/11/2004, number: 1106747
Registered at Companies House on 19/02/2003, number: 04670523

Gift Aid

NOT registered with HMRC for Gift Aid

Policies in force

Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

19 returns made; all on time

Main office

CARERS CARELINE
ECUMENICAL CENTRE
EVESHAM WALK
KINGFISHER SHOPPING CENTRE
REDDITCH
B97 4EX

Objectives

TO RELIEVE THE SICK, DISABLED, EMOTIONALLY DISTURBED AND ELDERLY IN PARTICULAR BY THE PROVISION OF SUPPORT FOR CARERS, TRANSPORT AND THE OPERATION OF A BEFRIENDING SCHEME.

Defined Area of Benefit:

WORCESTERSHIRE

Data Sources