Causes
 X
Resources
 X
User Services
 X
home >> charity search >> supportline
Finance Score: -5
Governance Score: 0
Support Score: 3
  • Multiple Deficits and declines: -5
  • No PartB
    • Overall weighted support: +3
    Overall GiG Score: -2 ?

    SUPPORTLINE

    Provides emotional support and information to children young adults and adults throughout UK by telephone helpline, email and post. Aimed at those who are vulnerable, isolated, at risk and victims of any form of abuse. Keeps details of support groups and counsellors throughout the country.
    Analysis by Giving is Great

    Positives:

    • The charity has received backing from several prominent grant makers recently

    Financial issues to consider:

    • Income has been volatile and on several occasions in recent years less than spending
    • A PartB annual return has not been required and so detailed financial information is not available from the online data
    Find similar charities within: miles

    Financial Data ?

    Income & Spending ?
    Sources of Income ?
    Y/E Income
    £k    		 Spending
    £k    		 Surplus/
    Deficit £k    		 Fundraising
    Cost £k    		 Total
    Funds £k    		 Unrestricted
    Funds £k    		 Mths
    Rsrvs    		 Staff Volun-
    teers
    31/03/23£21£35£-13n/an/an/an/an/an/a
    31/03/22£47£30£17n/an/an/an/an/an/a
    31/03/21£55£44£11n/an/an/an/an/an/a
    31/03/20£22£19£3n/an/an/an/an/an/a
    31/03/19£17£20£-3n/an/an/an/an/an/a
    31/03/18£13£30£-16n/an/an/an/an/an/a
    31/03/17£19£32£-13n/an/an/an/an/an/a
    31/03/16£61£36£25n/an/an/an/an/an/a
    31/03/15£45£32£13n/an/an/an/an/an/a
    31/03/14£27£31£-4n/an/an/an/an/an/a
    31/03/13£33£30£3n/an/an/an/an/an/a
    31/03/12£26£25£1n/an/an/an/an/an/a
    31/03/11£18£17£1n/an/an/an/an/an/a
    31/03/10£24£26£-2n/an/an/an/an/an/a
    31/03/09£29£33£-5n/an/an/an/an/an/a
    31/03/08£36£33£3n/an/an/an/an/an/a
    31/03/07£24£19£5n/an/an/an/an/an/a
    31/03/06£20£24£-4n/an/an/an/an/an/a
    31/03/05£13£10£2n/an/an/an/an/an/a
    31/03/04£15£12£3n/an/an/an/an/an/a
    Show more rows -->

    Download accounts
    Highest pay bracket: less than £60,000
    Established: 22 years

    www.supportline.org.uk

    info@supportline.org.uk

    01708765222

    Charity Commission for England and WalesFacebookX
    UN SDGs
    ?
    Listed activities
    • General Charitable Purposes
    GiG Classification
    • Outpatient support services
    How it operates
    • Provides services
    Where it operates
    • Northern Ireland, Scotland, Throughout England And Wales,
    Who it helps
    • The General Public/Mankind

    Who supports them? ?

    Donations from Grant Makers ?

    We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

    Major supporters in last 5 years
    National Lottery Community Fund£10,000
    City Bridge Trust£7,500
    Crisis UK£4,460
    London Catalyst£1,500
    Specific Donations
    Amount When
    Months    		 To be used for
    London Catalyst - SupportLine - 1
    £1,500 09/02/2021
    One Step At a Time - Supporting People with Mental Health Needs
    City Bridge Trust - Grant to SupportLine
    £7,500 15/05/2020
    £7,500 towards 3 months of expenditure as outlined in your application
    National Lottery Community Fund - SupportLine Coronavirus Support Project
    £10,000 09/04/2020
    12
    The funding will be used to provide a range of support to vulnerable people during the coronavirus pandemic.
    Crisis UK - Grant to Supportline
    £4,460 09/04/2020
    Staff costs (not specified)
    The Foyle Foundation - Small Grants
    £3,000 25/04/2019
    towards ongoing costs in the financial year ending March 2020

    Data sourced from Donors via 360 Giving

    How is it governed?

    Trustees (3)

    • JAIYESH PATEL
    • MICHAEL JOHN KNELL
    • PETER THOMAS BARRELL (Chair)
    Legal constitution
    • Charity registered in England & Wales on 08/05/2003, number: 1097419
    Gift Aid
    • NOT registered with HMRC for Gift Aid
    Policies in force
    • Bullying and harassment policy and procedures
    • Complaints handling
    • Complaints policy and procedures
    • Conflicting interests
    • Internal charity financial controls policy and procedures
    • Internal risk management policy and procedures
    • Paying staff
    • Risk management
    • Safeguarding policy and procedures
    • Safeguarding vulnerable beneficiaries
    • Serious incident reporting policy and procedures
    • Social media policy and procedures
    • Trustee conflicts of interest policy and procedures
    • Trustee expenses policy and procedures
    • Volunteer management
    Filing Record
    20 returns made; all on time
    Main office

    SUPPORTLINE
    PO BOX 2860
    ROMFORD
    RM7 1JA

    Objectives

    TO RELIEVE NEED EXPERIENCED BY PERSONS SUFFERING EMOTIONAL DISTRESS BY THE PROVISION OF A TELEPHONE LISTENING AND COUNSELLING SERVICE

    Defined Area of Benefit:

    NOT DEFINED. IN PRACTICE. NATIONAL

    Data Sources

    Charity Commission for England and Wales
    360 Giving

    Tips for Selecting Charities

    Which areas of philanthropy are most effective?
     The text of this post is taken from an article on the Effective Altruism forum. It suggests that you can achieve the most impact by supporting causes that fight extreme poverty, improving animal welfare....more
    Our Top Tips for Philanthropy
     Here are some ideas to help you gain more satisfaction from your philanthropy and confidence that the causes you have selected are impactful. Engage your brain, as well as your heart You....more
    How to become a Philanthropist
     In this Blog we outline a strategy to help people who are new to philanthropy and for those who feel dissatisfied with the impact they are having. Effective philanthropy is immensely rewarding for donors,....more

    Watch Inspiring Videos

    Save the upside down forest
    Change the ending - the pain of Alzheimers
    Help Dads in prison stay in touch with their children
    Giving is Great
    Share
    Copy Link
    ×