Finance Score: 5

Governance Score: 9

Support Score: 7

Liabilities <10%: +3
Strong growth: +2

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Grant maker support: +7

Overall GiG Score: 21

CITIZENS ADVICE BUREAU TENDRING

Citizens' Advice Service based in Clacton on Sea Essex. We provide free, confidential and independent advice to our local community, whomever they may be, whatever problems they face.

Analysis by Giving is Great

Positives:

This charity has a robust balance sheet
There has been strong growth in spending over the last 5 years
There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government and there are significant future grants due to be received
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£561	£578	£-17	£0	£602	£476	9.9	24	29
31/03/22		£536	£542	£-6	£0	£619	£586	13	24	32
31/03/21		£464	£402	£62	n/a	n/a	n/a	n/a	n/a	15
31/03/20		£439	£363	£75	n/a	n/a	n/a	n/a	n/a	43
31/03/19		£352	£314	£38	n/a	n/a	n/a	n/a	n/a	38
31/03/18		£327	£308	£19	£0	£0	£0	n/a	0	0
31/03/17	*	£359	£348	£11	£0	£0	£0	n/a	0	0
31/03/16		£530	£532	£-2	£0	£395	£93	2.1	17	0
31/03/15		£571	£569	£2	£7	£397	£85	1.8	19	0
31/03/14		£562	£568	£-5	£6	£394	£42	0.9	21	0
31/03/13		£456	£470	£-14	£0	£0	£0	n/a	0	0
31/03/12		£598	£511	£87	£5	£407	£95	2.2	8	0
31/03/11		£494	£577	£-83	£0	£0	£0	n/a	0	0
31/03/10	*	£541	£523	£17	£5	£421	£87	2	9	0
31/03/09	*	£299	£358	£-59	£0	£0	£0	n/a	0	0
31/03/08		£310	£306	£4	£0	£0	£0	n/a	0	0
31/03/07	*	£678	£447	£232	£4	£447	£58	1.6	11	0
31/03/06	*	£30	£7	£23	£0	£0	£0	n/a	0	0

Show more rows -->

Show financials table -->

Download accounts

Financial Ratios

Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 6%
Liabilities/Income: 7%
Unrestricted Funds/Total Funds: 79%
Reserves/Spending: 9.9 months
Net Current Assets/Spending: 6 months
Quick Ratio: 8.5

Asset Split ?

Established: 22 years

www.citizensadvice.org.uk/local/tendring/

melanie.hammond@cabtendring.org.uk

01255377080

Charity Commission for England and Wales

Tweets

Listed activities

Disability
General Charitable Purposes
Human Rights/Religious Or Racial Harmony/Equality Or Diversity
The Prevention Or Relief Of Poverty

GiG Classification

Advice organisations

How it operates

Provides advocacy/advice/information

Where it operates

Essex,

Who it helps

Children/Young People
Elderly/Old People
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

24 employees
29 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - Tendring Community Advice Team
£641,180	27/09/2023	The funding will be used to continue with the delivery of their advice and support service in Tendring by supporting the running costs of the organisation. The project aims to provide the community ....more The funding will be used to continue with the delivery of their advice and support service in Tendring by supporting the running costs of the organisation. The project aims to provide the community with necessary information improving mental and physical wellbeing.
Essex Community Foundation - Grant to Citizens Advice Bureau - Tendring
£5,000	24/11/2022	for IT equipment to support improvement in digital communication of an advice organisation in Tendring
Essex Community Foundation - Grant to Citizens Advice Bureau - Tendring
£1,000	17/11/2022	to help continue the development of the organisation and build on areas that have been identified whilst participating on the Thrive Programme
Essex Community Foundation - Grant to Citizens Advice Bureau - Tendring
£19,985	23/09/2022	for the costs of a digital support project to improve the efficiency of an advice service for clients staff and volunteers
Essex Community Foundation - Grant to Citizens Advice Bureau - Tendring
£14,080	04/06/2020	to provide IT equipment to enable CAB staff and volunteers to continue to provide services and support from home during the COVID19 pandemic
Essex Community Foundation - Believe and Achieve
£69,000	16/12/2019 24	To provide employability and skills workshops for clients at the Mental Health Hub in partnership with Signpost over 2 years
National Lottery Community Fund - Tendring Advice Network
£207,398	19/04/2013 24	The Tendring Advice Network (TAN) project aims to provide the necessary training and support to ensure that voluntary and community advice services operating in the Tendring District can deliver high ....more The Tendring Advice Network (TAN) project aims to provide the necessary training and support to ensure that voluntary and community advice services operating in the Tendring District can deliver high quality advice, is fit for purpose, efficient and sustainable. The project also seeks to improve supported access to the DWP's online benefits claims system in the District's most deprived area.

Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (5)

Current Trustees appointed

Gender Split

Age Range of Trustees: 36-71

LEAH TESS MARIE HOLROYD Appointed: 2021, Occupation: Company Director

RICHARD ALDRIDGE Appointed: 2022, Occupation: Solicitor

CHRISTOPHER WHITFIELD Appointed: 2017, Occupation: Retired

STEPHEN GRAY Appointed: 2017, Occupation: Retired

TONIA PARSONS Appointed: 2023, Occupation: Retired, Other trusteeship: CITIZENS ADVICE ESSEX LIMITED,

Legal constitution

Charitable company registered in England & Wales on 26/04/2002, number: 1091777
Registered at Companies House on 24/12/2001, number: 04345160

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

18 returns made; AR17: 28 days late, AR10: 2 days late, AR09: 21 days late, AR07: 105 days late, AR06: 177 days late,

Main office

18 CARNARVON ROAD
CLACTON ON SEA
ESSEX
CO15 6QF

Objectives

THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS, IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN TENDRING, ESSEX AND SURROUNDING AREAS.

Defined Area of Benefit:

TENDRING, ESSEX AND THE SURROUNDING AREAS

Data Sources