Finance Score: 3
Governance Score: 9
Support Score: 7
  • Liabilities <10%: +3
  • Volatile income: -3
  • Fundraising costs low: +3
  • Good trustee age range: +3
  • Dynamic board: +3
  • Gender balanced board: +3
  • Overall weighted support: +7
Overall GiG Score: 19 ?

LUTON CITIZENS ADVICE BUREAU

Luton Citizens Advice Bureau provides a free, independent, impartial and confidential advice service to the people of the Borough of Luton
Analysis by Giving is Great

Positives:

  • This charity has a robust balance sheet
  • Fundraising costs are unusually low relative to funds raised
  • A significant proportion of recent income was derived from major grant makers
  • The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Regulatory & Governance issues to consider:

  • Over half the Board have joined recently

Financial issues to consider:

  • Income has been volatile recently

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit £k
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£636£653£-18£4£601£55110.11816
31/03/22£1,002£1,000£3£0£619£5286.32917
31/03/21£1,280£1,157£123£0£616£4084.22910
31/03/20£865£828£37£0£493£4686.83026
31/03/19£729£690£38£0£456£4377.62430
31/03/18£693£663£30£0£418£3987.2240
31/03/17*£669£739£-71£0£388£3645.9220
31/03/16*£640£554£86£0£477£4569.9200
31/03/15£538£581£-44£12£391£3557.3170
31/03/14£556£556£0£10£435£4209.1180
31/03/13£589£544£45£11£434£4139.1240
31/03/12£603£571£32£15£389£2675.6260
31/03/11£726£636£91£11£357£2304.3350
31/03/10£705£637£68£13£266£2164.1380
31/03/09£592£555£37£17£198£1593.4320
31/03/08£606£580£26£6£161£1292.7280
31/03/07£583£483£100£7£136£1223250
31/03/06£486£468£17n/an/an/an/an/an/a
31/03/05£412£463£-51n/an/an/an/an/an/a
31/03/04£425£436£-11n/an/an/an/an/an/a

Financial Ratios
Fundraising Costs/Relevant Income: 0.6%
Fundraising Costs/Total Spending: 0.6%
Highest pay band: Less than £60,000
Liabilities/Assets: 5%
Liabilities/Income: 5%
Unrestricted Funds/Total Funds: 92%
Reserves/Spending: 10.1 months
Net Current Assets/Spending: 11 months
Quick Ratio: 20.7
Asset Split ?
Balance Sheet History
Established: 27 years

www.citizensadviceluton.org.uk

admin@lutoncab.org.uk

0808 278 7847

Charity Commission for England and WalesCompanies HouseFacebookInstagramX
UN SDGs
?
Listed activities
  • The Prevention Or Relief Of Poverty
GiG Classification
  • Practical support, advice & companionship
How it operates
  • Provides advocacy/advice/information
  • Provides services
Where it operates
  • Luton,
Who it helps
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
Bedfordshire and Luton Community Foundation£1,960,644
Home Office£141,250
DCMS£66,063
Specific Donations
Amount When
Months
To be used for
Bedfordshire and Luton Community Foundation - To cover outreach worker costs to provide an advisor at 6 warm hub locations in Luton (Lewsey Community Centre, Farley Community Centre/Stockwood Park Athletics, Marsh Farm Futures/Library, Stopsley Baptist Church, Bushmead Community Hub and Luton Wellbeing Hub TBC)
£50,000 09/01/2023
Luton Access Community Outreach / Hub Project
Bedfordshire and Luton Community Foundation - Luton Access IAG
£608,100 05/01/2023
Luton Access IAG
Bedfordshire and Luton Community Foundation - Staff Costs - Adviser, Supervision and Admin: £3,640 Language Line Costs (interpretation services): £100 Travel Costs: £140 Overheads: £500 Total: £4,380 The above costs will allow us to attend ‘warm hubs’ in Northwell, Lewsey and Bushmead covering some of the most impoverished areas in Luton. Future funding will allow us to expand on the service.
£4,750 14/10/2022
Seed funding to develop full application work
Home Office - EU Settlement Grant Scheme Funding
£86,157 01/04/2021
This grants scheme will enable organisations to provide practical support to vulnerable EU citizens to help them make their EU Settlement Scheme application by 30 June 2021 and continuing support beyond this date. This support could be provided ....more
Bedfordshire and Luton Community Foundation - Luton Access IAG
£634,357 22/12/2020
Grant to Luton Access
DCMS - Coronavirus Community Support Fund
£66,063 30/10/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public ....more
Bedfordshire and Luton Community Foundation - Stream 2 - Core Costs
£7,500 21/05/2020
3
Grant to Citizens Advice Luton
Home Office - EU Settlement Grant Scheme Funding 21/22
£55,094 01/04/2020
This grants scheme will enable organisations to provide practical support to vulnerable EU citizens to help them make their EU Settlement Scheme application by 30 June 2021 and continuing support beyond this date. This support could be provided ....more
Bedfordshire and Luton Community Foundation - Grant to Luton Access
£655,937 30/01/2020
11
Luton Access IAG
National Lottery Community Fund - Luton crisis advice and support Project
£499,988 03/03/2016
60
The aim of this project is to target people in financial hardship as a result of sanctions, benefits issues and unmanaged debt. The lack of money is compounded by gambling addition, loss of employment, domestic abuse and mental health issues. Low ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (12)
Current Trustees appointed
Gender Split
Based on 10/12 persons

Age Range of Trustees: 25-75
  • ADAM NICHOLLS Appointed: 2021, Occupation: Law Lecturer
  • ALISTAIR MCKENZIE Appointed: 2022, Occupation: Retired
  • COUNCILLOR UMME ALI Appointed: 2022, Occupation: Councillor
  • DAVID OLNEY Appointed: 2012, Occupation: Retired
  • EHSAN ASIF ALAM Appointed: 2024, Occupation: Ict Engineer
  • FATIMA BEGUM Appointed: 2022, Occupation: Councillor
  • GEETA DASWANI Appointed: 2022, Occupation: Lawyer
  • HAIDAR RASHID Appointed: 2022, Occupation: Cyber Security Manager
  • KATHRYN DALE Appointed: 2021, Occupation: Solicitor
  • MELANIE NEALE Appointed: 2014, Occupation: Paralegal
  • PETER SUTTON Appointed: 2016, Occupation: Director
  • SUSAN JONES Appointed: 2024, Occupation: Finance Director
Legal constitution
  • Charitable company registered in England & Wales on 03/03/1998, number: 1068411
  • Registered at Companies House on 14/11/1997, number: 03466059
Gift Aid
  • NOT registered with HMRC for Gift Aid
Policies in force
  • Bullying and harassment policy and procedures
  • Campaigns and political activity policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
20 returns made; AR17: 1 days late, AR16: 2 days late,
Main office

LUTON CITIZENS ADVICE BUREAU
COMMUNITY HOUSE
15 NEW BEDFORD ROAD
LUTON
LU1 1SA

Objectives

The charity’s objects (‘Objects’) are specifically: to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Luton and surrounding areas.

Defined Area of Benefit:

LUTON, BEDFORDSHIRE

Data Sources

Charity Commission for England and Wales
360 Giving

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