Scottish council for Voluntary Organisations

(Registered Charity No: GB-SC-SC003558)
Charity Commission for England and Wales
Main Overlaps with other Grant Makers
Sole supporter: 15% by number, 13% by value.
By ValueBy Number
The Robertson Trust56%54%
National Lottery54%54%
BBC Children in Need13%9%
Co-operative Group12%14%
The Clothworkers Foundation10%10%
The Henry Smith Charity9%9%
Garfield Weston Foundation8%9%
Glasgow City Council8%5%
The Big Lottery Fund7%7%
R S Macdonald Charitable Trust7%6%
Where are the Beneficiaries?
Grants made
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In this period they've made 205 significant donations to registered charities totalling £1,822,892

When Amount Grantee Donors To be used for
18/12/2019 £4,630 Soul Food Sisters In 2017 in Glasgow North East, the Glasgow North East Food Bank provided over 4,000 food parcels to people in need. It is our aim to assist in reducing food poverty and inequality in our local area. This project is intended to benefit those who are marginalised and face inequalities as a result of welfare reform, providing skills in cooking and budgeting as well as basic equipment for home use. Savvy Sisters is an 8 week introductory cooking and budgeting course for women in the East End of Glasgow who struggle with food insecurity and lack the confidence and skills to cook low cost, nutritious meals. We would be particularly targeting women at risk of social isolation, such as new mums or those in the 55+ age bracket. Currently, we do not have the capacity to support the local community outwith our current offer of low cost meals and paid cookery workshops. We have identified the need for an informal space that welcomes women to learn new cooking skills, receive peer support and create pathways with other services. We have a cafe space which is not being used 3 days of the week and it is our plan to utilise this for other projects and collaborations. In total, we would be able to support 10 women across the 8 sessions within our cafe, which would be used exclusively for the weekly workshops during these hours. This space is fully equipped with industry-standard equipment and has all the functions necessary to run a cookery workshop. Workshops will take place in the early afternoon to accommodate women who may have familial restrictions, such as child care. They will last approximately 2.5 hours. Women would be recruited through networking and linking with other organisations, such as the Glasgow East End Carers Centre, Glasgow North East Food Bank, FARE Scotland and the DWP. The project will be run by a co-ordinator who will be responsible for setting up the project, networking and partnership working, recruiting and supporting participants, supporting the chef, managing the budget, purchasing supplies and monitoring and evaluation. All sessions will be led by one of our chefs, who is from a migrant background. The chef will use their extensive cooking knowledge to lead the session, working alongside the project co-ordinator to create recipes and session plans which meet the needs of the group. At the end of the project, participants will leave with a box of tools which will enable them to continue cooking at home. This will range from kitchen utensils, scales, bowls and tupperware. They will also receive a folder containing recipes as well as a budget planner for future use. Each session will contain a mix of teaching and practical hands-on experience. The plan for each session is as follows: Session 1 - Welcome, induction and an introduction to cooking on a budget Session 2 - Learning how to meal plan and meal prep Session 3 - Chef led cooking session Session 4 - Chef led cooking session Session 5 - Chef led cooking session Session 6 - Chef led cooking session Session 7 - Chef led cooking session Session 8 - Chef led cooking session Project End - Celebratory final meal, inviting family and friends The project overview is stated below. Week 1-6 – Initial set up / course content mapped out, complete lesson plans, gather materials, advertise and network locally Week 7-15 – Deliver programme Week 16-17 - Project reporting and evaluation
18/12/2019 £6,587 Edinburgh Old Town Development Trust 2? We will deliver two Monthly food sharing cafes. One in the community centre in Dumbiedykes and one in the newly opened resident led community hub in the Canongate. The food sharing café will be managed by a sessional worker along with volunteer helpers from the communities they are based in. The volunteers will be trained in hygiene training and healthy cooking to create simple but nutritious meals for the café. The twice monthly event will run a pop up café, serving simple but nutritious food such as soups and salads, created by local volunteers and using food where possible from surplus. A communal sharing area will be created in the café area where people can help themselves to what food they need for their families. This will be stocked by donations from local people and from local surplus food sharing organisations. We work closely in partnership with Womanzone who support woman recovering from trauma in the community and who have many contacts with residents in the Dumbiedykes area. Womanzone have worked with women and families from Dumbiedykes for many years and have built trusting relationships, and understand well the acute need in the area for access to food due to poverty and welfare changes in the area. Womanzone will work with us on this project to support women and families from the area to access and help run the pop up cafes. We work with an organisation called SHRUB that provides surplus bread for our drop in sessions and they are happy to expand our partnership working by providing surplus food for more activities. We are also in discussion with Fareshare and the Cyrenians about using surplus food for activities and for supporting them to distribute food to local residents. Fareshare Edinburgh are also able to provide hygiene training for volunteers. At each pop up café Information will be shared about the various food sharing projects in Edinburgh as well as food sharing apps and local community sharing pages on Facebook etc. Residents using the café will be encouraged and supported to use the food sharing avenues available to them and to develop further sharing and swapping activities in the community for example clothes swaps, and toy swaps. Alongside this project EOTDT will also be running a monthly cooking club where people who visit the café will be welcomed to come along and share or learn skills in cooking on a budget and using surplus or food or left overs where possible. At the end of the cooking club people will be welcome to stay and eat together in the community hub. WHY you want to do it and how you came up with this idea/approach. What makes this innovative/creative? We know from the many conversations we have had with local people and with Womanzone, that Dumbiedykes has no local shops that are both accessible and affordable. Dumbiedykes has no bus service that takes residents to larger supermarkets. The only shop within walking distance is a Tesco metro where everyday products are highly priced. This means access to local nutritious food is very difficult for most families, and in particular for the high elderly population in the area or for anyone with mobility issues. A community shop that was in the area for 3 years, and run with the support of many local volunteers, closed down in October 2018 and will not be replaced, as the land is to be sold for housing. Residents have told us how much this is missed, both as a lifeline as a source of affordable food and also as a place where they could meet their neighbours, have a chat and get involved in community life. We plan to pilot this programme to find out what would really help the residents of Dumbiedykes and the Canongate to mitigate the impact of food poverty the most. By trialling the food sharing and café this gives us an opportunity to work alongside local people and find out from residents themselves what their own ideas are, as well as what the local strengths and assets are that could contribute to future resident led food activities that mitigate poverty in the area. WHO will benefit from the activities/services Local residents and families across the Old Town but mostly from Dumbiedykes and The Canongate will benefit from the great grub share. The events will be open to residents of all ages who want to attend and will be advertised as such. Therefore we anticipate attendance from outside of these areas by other users of the community hub and associated contacts through the various other projects which are run by both the Crannie and by Womanzone. All attendees will benefit from a free meal but those who participate in the creation of the food will take home knowledge of how to recreate this for themselves, learning how to prepare tasty and healthy food both cheaply and easily. The Geographical area is; Edinburgh Old Town, South East Locality, Dumbiedykes and Cannongate
17/12/2019 £7,500 The Ridge SCIO 2? We are seeking funding to pilot a drop-in service in Dunbar that will provide a comprehensive "Income Advice Service" for the community, in particular those struggling to navigate the newly overhauled benefit system with its intensified conditionality and sanctioning regime. We anticipate approx. 30 individuals per month. Our worker will be able to offer support and advice on a wide variety of issues including: • Challenging benefit decisions and providing appeal representation • Providing benefit checks • Income maximisation checks • Completing benefit forms • Assisting individuals to make benefit claims. • Advising on training opportunities within the Ridge and partner organisations • Assisting with digital skills through our digital champion We shall provide a drop-in service (day TBC) at our local library/community centre/medical centre with home visits available on request and subject to availability. The Ridge is very much trusted within the local community and has a proven track record in providing (excellent) support for our clients. Our local knowledge gives us a unique and privileged insight into the lives of the people we work with allowing us to provide independent, tailored support for each individual. It is through our many services and working partnerships with CAB and DWP that we know there is an overwhelming demand for this service. Our Support Team– already over-stretched and beyond capacity are often having to divert energy, time and focus from the needs of other clients to help people who are feeling stressed and insecure – vulnerable to even the tiniest changes in income. Given our grassroots approach that we are known and respected for in Dunbar, we want to bolt this service onto our existing provision and use our solid base to leverage the strong local community trust we enjoy. Providing this hyper-local, flexible approach will break down barriers and reduce the stigmas associated with accessing the benefit system and asking for help to ensure fair treatment by it. The CAB provision that has been in place locally was intermittent at best and is no longer available. The DWP provide a weekly drop in service but are time pressured and not in a position to provide the sort of tailored 1:1 support required and in fact already rely on us to step in here. This is an untenable situation and we need to formalise this offering. Provision of this service within the Medical Centre as well as the Community Centre and Library is both innovative and creative. For many people who are subject to the mercy of the welfare system or facing in-work poverty the detrimental impact on their health and wellbeing leads them time and time again to the GP and whilst GPs clearly have a duty of care here this is not their area of expertise. We can provide direct help and support to those who need it and alleviate pressures on our primary care services. The instability of having no income is punishing. People are living on a cliff edge daily as they make brutal choices between eating and paying for heating. At the Ridge we can offer solidarity, advice and signposting to other services either internally within The Ridge – • Budgeting – Cooking – Nutrition • Essential Digital Skills • Employability Skills • Volunteering for Health and Wellbeing • Opportunities for paid employment within The Ridge Foundations CIC Or we can signpost externally if further support is required that we cannot provide. This benefits system as it stands is failing people because it was never built to help them but at the Ridge, we are built not only to help people with the long and complicated benefits process, but to help move them FROM DEPENDENCY TO CONTRIBUTION. Our worker will be someone who is fully aware of The Ridge and its social ethos and the wrap around support that it can provide so the process of signposting to further services will be a shorter and more personal journey. Dunbar is the fastest growing down in the country and although it does not score 'highly' on SIMD ratings as a community we suffer from the effects of rural isolation. The west end of the county with its larger (for now) population attracts a greater amount of funding that supports provision and services such as we are looking to pilot here. Our clients with their limited financial capability and sometimes chaotic lifestyles are in no position to make the two hour two bus journey trek across the county to ask help from someone unfamiliar with their personal situation. Our services users require accessibility, consistency, hyper local and familiar help. We can offer this and more as we strive to move people on from the aspirational limiting environment of the benefit system to enjoying a secure and meaningful role within their local community.
17/12/2019 £7,500 Netherthird Community Action Training 4? NCAT will deliver a Community Welfare Champion (and purchase an ICT Tablet with Software) to support all UC claimants and potential claimants via appointments at local community offices (Local Surgeries) or in their own house dwellings (Outreach) within the ex-coalfield rural community of Netherthird. Added value activities such as local money advice campaigns and attendance at community support groups will ensure that the maximum number of residents are aware and engaged with this unique user friendly initiative. Specifically the CWC will offer the following: • Benefit Maximization, • Advice & Guidance, • Advocacy, • Registration and Support for Digital Banking usage • Support Scottish Welfare Fund applicants • Support Crisis Grant applicants • Support with Form Completion and • Sign posting to local Credit Unions. Our CWC service will deliver the following outcomes: • Increase residents' knowledge of the welfare benefits landscape, • Maximize their welfare benefits, • Increase local Credit Union Membership • Increase local usage of Digital Banking facilities • Increase community resilience through knowledge transfer & volunteering and • Deliver a genuine bottom up community service. WHY DWP has now introduced Full Universal Credit for all of East Ayrshire back in October 2017. This means many financial changes and challenges to our resident welfare recipients. One of the big changes is that instead of benefits being paid weekly, they will now be paid monthly in arrears. UC recipients will also be responsible for paying rent directly to landlords, whether they are a Council tenant, in Social Housing, or in a private tenancy. The reality is that this is having a devastating impact on our communities, leading to rent arears, increased debt, benefit sanctions and forcing people to increasingly rely on crisis services to simply put food on the table and keep a roof over their head. Rural Bank Branch Closures. Since 2015, bank branches have been closing at an average of 70 closures per month across the UK, with Scotland seeing 403 banks permanently shut during this period. Scotland has been disproportionately hit by these closures; with Citizens Advice Scotland finding that Scotland suffered 12% of branch closures despite only having 8.3% of the population. As well as losing branches some communities are seeing their banks operating reduced hours. Closures mean that individuals are having to travel further to access banking services which is both time-consuming and expensive especially for those more reliant on cash including the elderly and those on low incomes. We heard from Citizens Advice Scotland and Scottish Rural Action that these negative impacts are felt far more greatly in rural areas where there are: fewer branches to start with; less alternative provision such as Post Offices or 24 hour ATM access; accessibility issues due to reduced public transport and weak mobile phone signal and slower broadband speeds making online banking more difficult. Rural communities have reacted negatively to the closure of their local bank which in some cases has led to protests. Finally, our NCAT Development Manager attended the recent DTAS Conference, where he met up with staff from the nearby Auchinleck Development Initiative (ACDI) charity who currently deliver a local Community Welfare Champion service. This was followed up with a learning and knowledge session at ACDI premises to see first-hand the delivery method and activities of a genuine locally led community welfare champion service. WHO During the initial 35 week grant funded delivery period, the Netherrhird CWC will engage and support the following: • Netherthird residents claiming or wishing to claim Universal Credit • Unemployment benefits • Medical benefits • Senior Citizens • Lone Parents • Residents experiencing "in work poverty" • One off payments (Crisis Loans, Community Care Grants, School Clothing Grants) • Long term unemployed • Claimants on transitional benefits (ESA, DLA etc) • Claimants who struggle to maintain Universal Credit commitments; commonly due to; - Low literacy levels - Low IT skills - Lack of understanding of the Benefits System • Residents who are experiencing housing Issues • Claimants who are unable/have difficulty understanding complex forms • Claimants who are going through appeal processes • Residents who have never claimed entitled benefits In addition, 2 volunteers from Netherthird will be mentored over this period to learn and provide Welfare advice beyond the grant funding period. WHERE The Netherthird Community Welfare Champion service will delivered primarily in the ex-coalfield community of Netherthird, located within the rural part of East Ayrshire. (Our service will focus on disadvantaged local Netherthird residents, however, we will NOT discriminate any individual who requires support who may reside out with our community)
17/12/2019 £7,500 Fife Arabic Society 2? We will use the fund to start new pilot project for the Arabic women in Fife. We will deliver a range of support services using the skills and experience of our trained volunteers, mentors and befrienders from previous CCRF projects to address the most critical needs of families and individuals. Unemployment has consistently emerged as a main concern for the Arab and wider Ethnic minority community in all recent scoping studies. Recent figures show that male unemployment in the Fife Arab community is around 15%, compared with 7.7% among the general population of Fife, 8.1% for Scotland and 7.6% for the UK. Equivalent figures for females show 38% unemployed Arab women in Fife, 8.3% among the indigenous population, 6.5% in Scotland, and 6.7% for the UK. Lack of English Language skills and skills development is the biggest barrier to employment and progression. We will utilise the skills of our volunteer, mentors and befrienders in delivering ESOL tuition in homes, community meeting places and in our own Arab community centre in Kirkcaldy. We will build on the success of our skills academy model which was developed for the Syrian community. This model requires intensive one-to-one working with individuals to determine what skills and abilities they have, their level of proficiency in written and spoken English, their familiarity with IT, and the skills development and training that will be needed to help them achieve individual goals. Participants will have access to certified training in ESOL, IT, driving licence, catering and food hygiene. Several of our skills academy graduates are now playing a vital role as befrienders in working with the wider community. We will dedicate resources to empowering Arab women, to reduce their isolation and inequality of access to skills development, employment and training, as well as social, cultural, and leisure opportunities. Women will be encouraged to get engaged in culturally sensitive sporting and leisure activities such as Keep Fit, Swimming and Zumba sessions which will have a positive impact on their health and well-being. We will recruit suitable candidates for accredited VQ training in early years, childcare, and care of the elderly. Our plan is for our community centre to provide nursery, crèche, child care, and day care of the elderly services and activities which will provide a range of full and part-time posts. As a result of these activities we will see: • Clear evidence of the benefits of community led development activities. • An increase in the numbers of people accessing training and employment, and undertaking certificated training. • Higher levels of spoken/written English leading to increased self-confidence and optimism in the Arab women. • Evidence of greater integration between communities.
17/12/2019 £6,100 Eyemouth & District Community Trust - Splash Project 3? We plan to develop our successful Community Fridge which runs from Eyemouth Community Centre, to run cooking courses for the local users of the fridge & residents of the Community. We will work with the abundant supply of donated vegetables and other ingredients to run classes to demonstrate how to use these foods to cook and enjoy nutritious meals. We plan to run a weekly 3 hour morning session to prepare and cook a meal in the Community Centre kitchen area. This will then be eaten together with the participants (if they wish) or taken away to enjoy at home with other family members. There will also be a supply of the ingredients and a recipe provided to allow them to replicate this at home. Surplus portions will go into the Fridge for everyone to benefit from. Every 4th week (when the kitchen is unavailable) we will invite along guests representing other groups and agencies who can assist with any issue that the attendees have or to encourage them to join other classes etc – example guests would be Healthy Living Network, Abundant Borders, Citizens Advice, Eyemouth Foodbank, local Chefs etc. We will also use the funding to upskill our volunteers in REHIS Food Hygiene and Welfare Reform Training available through CA so that are able to assist the attendees. Over the 9 months we will run 4 Programmes of 8 weeks duration however participants will be able to continue to attend the new Sessions if they wish to. Our Community Fridge has been running now for 12 months and it is very well used by a cross section of the Community – there are some users who are regularly there every morning and this has allowed us to engage with them – this in turn has led to us referring to our local Food Bank for some of them – The Community Fridge is the main source of referrals for the Food Bank as a result of this. We have spoken to many users and they have all said that this is something they would really benefit from as they are struggling to budget effectively and say that the Fridge is a necessity for them however they don't always make best use of some of the produce as its not 'ready made' Also now that the fridge has been running for a year we know we need to develop this to encourage more people to use it and for it to be a source of more nutritional value to more people and make more use of the vegetables from the supermarket and from donations from Abundant Borders. The Fridge is situated next to the Kitchen in the Community Centre and is in a communal area and we have been offered use of this to help develop the idea We are very fortunate to have an active group of volunteers who run the Fridge – this involves food pick up and delivery and stocking and maintenance of the Fridge – this works very well on a rota system however many of the Volunteers have said they would like to now do more to develop this – 5 of the volunteers have already passed REHIS Food Hygiene Cert as part of this development which we used previous funding for and they now want to be part of a cooking group so that food can be made and put back into the fridge. Some of the regular users who are waiting in the morning are also starting to engage with helping out with stocking and we are keen to recruit more of them to help in the future (one previous user is already a regular volunteer) Our volunteers are keen to learn new skills in cooking too. Although our aim is to help the users of the Fridge who are struggling as a result of welfare reform and who we will target specifically in the beginning we want to create a programme that is open to all and seen as an opportunity for people to learn 'cooking from scratch using what's in the fridge'. We will particularly encourage young and not so young to learn together. This will also assist to reduce isolation as we notice that a large proportion of users are older gentlemen who live alone and we want to encourage the 'eat together' idea where what is cooked that day is eaten together. This Project will be based in Eyemouth Community Centre and will be available to all residents in the locality.
17/12/2019 £7,500 Church House, Bridgeton [SCIO] 3? The Young Parents Group will be a pilot for 9 months, running weekly on a Friday 12.30pm - 2.30pm.We envisage a core of 10 parents but accept others may dip in and out. We will look to discover if we have the need that everyone talks about. An example of a young mum a member of staff spoke with explains she had no idea how to make a bottle apart from looking it up in google, she didn't want to appear 'stupid' so never asked questions, didn't attend parent & toddler groups as she always thought they were for older more experienced parents. We've mapped postcodes of our current beneficiaries against the SIMD 2016 rank using a tool on the Scottish Government website and this has confirmed that: • 70% of those we're engaging live in the worst 5% of datazones in Scotland • 91% of those we're engaging live in the worst 10% of datazones in Scotland • 100% of those we're engaging live in the worst 20% of datazones in Scotland Some of our existing parents talk about when they were pregnant "how lonely I felt, especially after I gave up work and was used to seeing people every day, I felt that I never had anyone to talk to", explaining that they felt there was a lack of support groups that they could attend that was about their needs, not just the babies needs and the pressures to feel amazing as they had a new baby and in reality some of them never felt this. Some parents said they would have felt more comfortable attending somewhere that they knew on their doorstep without the additional stress of travelling on 2 buses to get to a service as they felt quite nervous. That was some of our older parents, so we want to make sure that this is not repeated, that there is a service on the doorstep for young parents to ensure that they do not become socially isolated. Many of the parents we will be working with are young and will suffer from ACE's (adverse childhood experiences) and as such need support with their parenting and relationships. Through no fault of their own they have had poor parenting experiences and lack the tools and techniques for them to enjoy their children The group will offer a chance to support young parents when they can be at there most vulnerable. We would like to offer different activities that target various areas to support them as a person and parent. This could include activities addressing positive parenting, healthy eating/cooking ideas/cooking on a budget, children/parent activities - this may involve messy play, Bookbug, cooking on a budget, music sessions, trips - many of the activities that are on offer with other providers have a fee attached, which makes this unaffordable and then their children miss out on that development. It means every parent can access the activities, regardless of their financial status. We would like to train one of our volunteers, possibly a parent if willing to do this, in Baby Massage so that we can run courses as and when required for the community, instead of waiting for a trained person from a partner organisation by which time we have lost the interest of the original group. We would also offer paediatric first aid training and food hygiene training. This programme would encourage bonding with their child, a chance to learn how to play with their child and participate in actitivies to have fun with their children, to develop their skills and confidence as a person. The group would start with lunch, each week staff would lead different activities/ideas/workshops which would be co-designed by the young parents. The two staff members are experienced in youth work and also are parents. They have been on a range of training that would support the young parents, including counselling, mental health first aid for young people, Understanding Perinatal Mood Disorder. They have made many contacts with possible partners who will enhance the programme. On a monthly basis we would look at an outreach creche to come in and support the parents while they possibly have 1:1 advice or participate in self-confidence workshops, the rest of the sessions would involve their children. An idea of the programme could include: Children Activities 1. Play Group Sessions - Baby Sensory 2. Book Bug 3. Healthy Eating/Cooking with parents Parent Support 1. Bonding & Attachment Continuing Education 2. Positive Parenting Education - sleeping, eating etc. 3. Healthy Eating 4. Child Development Education 5. Play session education for parents 6. Trips We would also trial the idea of a 'baby pantry', the pantry would stock essential items and would be accessible by the young parents attending the group if they are running short of items until they receive their payment. Young parents would be allowed to pay £2.50, and receive three items from the baby box, this may include nappies, baby wipes, which may support them if they are struggling financially. The money would be used to restock the baby box. This would mean that people keep their dignity while providing for their child. Through the Family Nurse partnership we would promote our new young parents support programmes and ask them to signpost parents that would benefit from our service ensuring a local organisation is supporting the Governments Pregnancy and Parenthood in Young People Strategy. We have also recently met with the Smith Croft Secondary School Young Parent Base Coordinator to discuss the idea for our new young parents group, to talk about partnership working, the gaps in provision and signposting young parents who may have left school who do not currently access any support but may still need that support. Other partners may include Health Improvement Team, Citizens Advice Bureau etc. The group will not only be an opportunity for people to develop new skills as a person and a parent, but also to gain new peer support and relationships, which is crucial to ensure that young parents do not become socially isolated, especially those young parents who do not have the family support network.
16/12/2019 £6,070 Crookston Community Group 6? WHAT: We will provide a 3-Tier Approach to Combat the Impact of the Welfare Reform Tier 1) Drop-in Help Desk Tier 2) 121 Meetings Tier 3) Group Workshops HOW: We will employ & train a "Welfare Reform Advisor" to deliver this project. This person will be allocated 2 dedicated volunteers to provide assistance Training undertaken by the Advisor will be: • Introduction to Welfare Rights • Income Maximisation for Families • PIP and Attendance Allowance • Challenging PIP Decisions • Universal Credit – Claimant Responsibilities & Sanctions • Universal Credit – For People with Ill Health & Disabilities And provided by CPAG. TIER 1) Drop-in Help Desk – 2 set hours per week 30 mins will be allocated per session: 4 people per week x 32 weeks = 128 service users ( realistically this could be 100 due to times running over) TIER 2) 121 Meetings – 2 set hours per week It is estimated that 35 of those attending the drop-in desk will need additional 121 assistance, such as: • Providing advice to prevent sanctions • Checking & verifying eligibility • Maximising income • Providing advice on budget planning & debt problems • Accompanying to sanction & other meetings • Signposting to our partners & making introductions 2hrs per week x 32 weeks = 35 service users TIER 3) Group Workshops – 2 set hours per week for a 4-week block with 4 blocks These groups will be kept to a maximum of 10 attendees with some attending all Workshops and some attending individual Workshops depending upon their needs. 10 attendees x 4 weeks = 40 people x 4 blocks = 160 service users Some service users will overlap therefore we estimate we will reach 125 unique individuals Week 1: Family Benefits Workshop • Grants, Child Benefit & Universal Credit • Financial help available from pregnancy to starting school • Financial help for those with school age children • Help with childcare costs • Other support available, including for families still getting tax credits • Q&A Session Week 2: Universal Credit Workshop – How to Make Claims • Universal Credit - help make effective claims, work out entitlement and advise on payments • Q&A Session Week 3: Universal Credit Workshop – Work & Benefits • Universal Credit and Work – how work-related requirements and sanctions operate inc those with a health condition or disability • Other Working-Age Benefits • Q&A Session Week 4: PIP & Attendance Allowance • Who is Entitled to PIP • Who is Entitled to AA • How to Claim • Q&A Session WHY: 1) Formal Food Bank Referral Questionnaires & Casual Conversations: We continue to witness how a person's life experience is heavily influenced by social & economic status resulting in erratic & poor decisions being made which quickly spiral to what then feels out of control. The impact of poverty experienced due to the Welfare Reform is the Number 1 reason identified from our service users. Our service users are very vulnerable, their life experience and circumstance have found them in desperate need for a helping hand due to: - low wages; high unemployment rates; families with several generations out of work; few local work opportunities; young people lacking a work ethos; low educational achievement - lack of understanding on how to budget; high debt levels; reduced payments; delays in payments; and sanctions - lack of awareness or inability to access help due to language barriers, anxiety, lack of confidence, lack of knowledge etc. Adults living in poverty focus on short-term survival, their decision-making ability is rushed and their attention span narrowed, leading to erratic decision makings. Although stated within the "Glasgow Financial Inclusion Strategy 2020 – 2025" that those most effected by the welfare reform are single parents & the BME community and although a high number of our service users fall into this category, we have also identified that: i) Poverty is hereditary to many who do not know how to or can't break the cycle ii) Some have found themselves in debt due to long term illness (eg cancer) or they/their loved one has a long term disability and iii) Adults retiring without adequate pension and no knowledge of the benefits system with many beginning with a short-term financial issue which then snowballed rapidly to crisis point. Adults living in poverty are less confident in their ability to succeed, leading to decreased personal attainment and ill health due to lack of food, depression and anxiety. Negative self-stereo typing is common, believing the media stereotyping that they are fundamentally flawed, with any achievements tempered by lack of confidence and for many self-loathing resulting in social isolation. All this can be exasperated for the BME and Refugee communities with language barriers, faith and dietary restrictions. Child poverty leads to various negative consequences, including weight & height deficiency, low self-esteem, which is a risk factor for mental illness, suicide or poor academic achievement. Our children should have equal rights to obtain the type of diet, participate in activities, opportunities and living conditions that their peers have. 2) CAB - Welfare Reform Officer Since October, CAB have provided a Welfare Reforms Officer to our premises every 2nd Thursday due to the demand from our service users. We arrange for 4 service users to meet with him for a 121 on every visit – the diary is full to the end of January and we have no guarantee that he would be able to return from February onwards. 3) CCG Development Day (attended by Service Users, Volunteers, Staff, Partners & Trustees) On the 20 November, the Impact of the Welfare Reform repeatedly became the topic of conversation and after some brainstorming incorporating the issues where most service users sought help from us and our partners, the 3-Tier Project was drafted. We know that this project will have a positive impact not only on improving the financial benefits of our service users but their mental and emotional well-being too. We can make a positive impact in breaking the cycle. All will be encouraged to take part in any of our services that could be beneficial to them eg social activities, language classes and the Independence from Foodbank Project (currently funded until 2022 by the Scottish Government) WHO: • A local community individual will receive a contract and will receive invaluable training to become our "Welfare Reform Advisor". • A group of 2 volunteers will be trained by our Welfare Reform Advisor sharing their knowledge obtained from the training courses. These volunteers will then rotate throughout each Tier to help our Welfare Reform Advisor. These volunteers could then go on to further education and / or employment in this field and / or continue to support our service users as volunteers on completion of this project. • Estimated 125 different services users, from age 16+ who are experiencing poverty and social exclusion due to the welfare reform including those lacking awareness or inability to access help. The knowledge and help received will have a domino effect on their dependents and own individual health (financial & emotional). WHERE: All 3 Tiers will take place within Crookston Community Centre (located in Beltrees Road, SIMD stats show Education & Skills ranked as 1, Income, Health, Unemployment & Crime ranked as 2, with Housing at 3). Our service users live within some of the most socially and financially deprived areas including Greater Pollok, Govan, Linn, Newlands / Auldburn, Cardonald, Pollokshields, Langside and Southside Central and we have now branched out due to demand to Dunterlie, East Renfrewshire – we work within many areas within the most deprived 5% on the SIMD. As many of our service users seek support from and are signposted by organisations with branches throughout Glasgow eg. Money Matters, Turning Point, Glasgow Housing Association & Citizens Advice this in-turn has increased the number of individuals approaching us, the needs of the individuals and the geographical spread. Current Services: Throughout the years, our activities & services grow as needs are identified and continue to evolve to meet ever-changing hardships, necessities and currently now include: - Foodshare Drop-in Centre (at our Community Centre, Crookston bridging with Pollok) - Foodshare on Wheels inc emergency parcels (Glasgow Wide and Dunterlie– we have 2 vans) - Foodshare Pop-Ups (Glasgow Wide & Dunterlie) Foodshare includes Food, Toiletries, Toys, Furniture, Clothing and Bedding ie. all hygiene and household necessities etc. Every Wednesday we offer a drop-in service free Sanitary products. Every Wednesday we sell bags of groceries worth between £25/ £30 for £3.50 to help reduce stigma and help with household budgeting. - Children's School Holiday Lunches (local children receive a healthy lunch daily throughout school holidays, funded by Cash for Kids & Glasgow City Council) - Independence from Foodbanks (helps transition frequent users away from their reliance on Foodbanks, funded by the Scottish Government) - Get Yourself Connected (basic IT skills for employment and other economic outcomes) - Adult & Children language classes (4 languages) - Youth Games & Movie Club - Thursday Cook n Chat (cooking & eating together, doing arts & crafts, guest speakers eg Money Matters etc) - General Drop-in / Advocacy Service - Volunteering, Training & Work Placement opportunities. - Multi-Culture Fun Days - Local MP Chris Stevens Surgery every 2nd Friday - Energy Scotland every 2nd Wednesday to offer Fuel Poverty advice - Money Matter, Turning Point & Citizens Advice (alternate) every Thursday to offer general advice Current Partnerships: Food donated by: Aldi, Fare Share, Locavore, Tesco Silverburn, Tesco Barrhead, Asda Mearns, Greggs, Co-op, Eurasia, Glasgow Markets, One stop Shop , Key store Paisley, Local Schools & football teams e.g. Pollok FC, Beith FC, Celtic FC & Rangers FC. Referrals made by: Money Matters, Citizens Advice, Various Medical Practices, Housing & Social Work Departments, Central Mosque, City Mission, Local Councillors & MPs, Turning Point Scotland, Rossdale Housing, Glasgow City Council, Flexible Homelessness, Women's Aid, various Social Work Departments, Learn Direct, Leverndale Hospital, Loretto Care, North East GAMH, Pollok Social Work 80/20 Initiative, SACRO, SAMH, Scottish Prison service, DWP Centre, Urban Roots, Wheatley Group, Woman's Aid & YPeople, Catch Scotland Ltd., Migrant Help UK, Serco UK & Europe, People Plus, Children 1st,Brittish Red Cross, Action for Children, Merry-Go-Round Glasgow, Unity Centre Glasgow, Apex Scotland, Includem, Shelter Scotland, Trussell Trust.
13/12/2019 £5,276 Castlemilk Community Church 3? Our Furniture Project provides help entirely freely to individuals and families in particular need of help to set up a first tenancy. These may be people newly granted refugee status, young mothers fleeing violence, someone with a history of of addiction. All our service users face the effects of poverty. We are invited to help at a positive time in a a person's life when they have taken the steps to get a tenancy and come to us for help to settle. This means that we are made aware of other help needed for someone planning for a better future. This has led us as a group of staff and volunteers to develop other supports when our skills and funds allow. Thus we run English classes for parents with young children with very little English and provide child care support for this. Volunteers and service users cook an international meal most weeks allowing people to share their skills and providing a popular drop in for some local socially isolated single men. Many of our English class students have worked with our Community Work student for the last 3 months to identify what they see as the key areas they need to address to improve integration into Scottish society , reduce isolation and prepare for employment. This work has been facilitated by a couple of group members who have better English and by Scottish "peer educators" sharing about cultural issues. The group identified the following 7 priorities: Some of these can be met by our existing services, some will be met within the new mini-courses proposed: others need extra funding' (1) The opportunity to learn English. We already provide ESOL classes and our qualified volunteer will continue to teach. (2)Raising children in a society with different values and expectations. (3)Addressing barriers to cultural integration. (4)Cross cultural learning, (5) Increasing self confidence Much of this will be done by sharing in the new groups. For some of these issues we will use external visitors, such as a social worker who is available to explain Scottish child care laws and expectations. Similarly after 19 years of working with asylum seekers and refugees we have volunteers and friends who are happy to share their journeys with the group. (6) Navigating welfare rights issues, school dinners, Universal credit etc. (7) Accessing employment and CV writing. The group's work identifying need and our general experience of shows a clear need for welfare rights input. We wish to employ a 5 hour a week welfare rights assistant. We also wish to offer two workshops with "Radiant and Brighter" to help prepare CVs and look at realistic routes to employment The group work we have done has been funded out of reserves and one small grant for a workshop with Radiant and Brighter, a pre-employment service for BME people. So we are now applying for funding for two strands of the work we wish to do Firstly we propose to run 3 eight week mini-courses between late February 2020 to mid October 2020. Each "course" would run once a week for the eight weeks, facilitated by our Community Work Assistant. The course will address the priorities identified above and aim for the group to find ways to change. Much of this will be done by sharing in the group. Other issues will use external visitors, such as a social worker who is available to explain Scottish child care laws and expectations. Similarly after 19 years of working with asylum seekers and refugees we have volunteers and friends who are happy to share their journeys with the group. Secondly the groups' work identifying need and our general experience shows a clear need for welfare rights input. We wish to employ a 5 hour a week welfare rights assistant. We already have funding in place for a 5 hour a week "extra support worker" to work alongside families in crisis We would appoint one person to cover these two related remits.. . (Last year we found we had helped 30 families or individuals in need of major support to prevent eviction, deal with family breakdown basically in addition to our administrator's already busy schedule.)
12/12/2019 £7,500 The Well Multi-Cultural Resource Centre 4? The Well proposes to work in partnership with Southside Housing Association (SHA), paying them directly for a Welfare Rights Specialist to be based in The Well half a day per week to deal with a full range of client cases. The Well would pay SHA for one whole day per week to cover both the surgery and the time dealing with the cases outwith the surgery, for example when preparing for and representing a client at an appeal. For the past five years, a Welfare Rights Specialist from SHA had run a surgery at The Well every Friday morning. This was the Association's most successful outreach surgery with an average of eight appointments every week. In November this year, SHA regretted to inform us that they no longer had the funding to hold any outreach welfare rights surgeries. The Well's volunteer Advisors are trained to be able to give first tier advice and support regarding benefits. This may involve checking eligibility, helping the client through the application process and supporting the client in maintaining their benefits. However, on the occasions that benefits have been refused, they were previously able to refer clients to this specialist surgery. At the specialist surgery clients could be assisted with mandatory reconsideration as well as representation at appeals and tribunals. Without this specialist surgery, The Well can only refer people to their Housing Associations for specialist welfare rights advice. There can be very long waiting lists and the appointments are outwith the familiar culturally-sensitive environment that The Well provides. Furthermore, The Well now has nowhere to refer clients who rent from private landlords, of whom there are many, as the Housing Associations only deal with their own tenants. Private tenants' cases have to be dealt with quickly as private landlords cannot/will not wait for cases to be resolved before demanding rent payment. The only place locally that can help with these cases is Govanhill Law Centre and they generally only deal with the most complex cases and have long waiting lists. This is likely to lead to desperate situations and evictions for some families. The Well would like to re-establish a surgery within its own centre on Albert Road, Govanhill, paying SHA directly for this service. This would provide better, more seamless, accessible care and service for our ethnically-diverse clients, and would crucially allow fast help for those renting from private landlords whose cases, and rent payments, cannot wait. In addition, The Well would like to send two of its committed volunteers on a five-day CPAG Welfare Rights Training Course so that they can work alongside the Welfare Rights Specialist, and expertise among The Well's own Advice Workers is advanced.
12/12/2019 £7,471 Lairg & District Learning Centre 2? • WHAT – Improve the financial literacy, education, employability and digital skills of people impacted by welfare reform. • HOW - Deliver 18 group workshops and up to 20 one to one training sessions as required at our office in Lairg and at outreach locations in East & Central Sutherland. 6 workshops in financial literacy covering the following topics: Basic maths, budgeting, setting financial goals, setting up a bank account or setting up online access to existing accounts, understanding income and outgoings. 6 workshops in employability covering the following topics: Creating and updating a CV, writing a job application, applying for jobs, developing skills for self-employment (referral to business mentor project, Business gateway), support with creating and updating a CV, using Microsoft Office packages, reviewing their online presence & social media presence through the eyes of an employer, basic English 6 workshops in digital skills covering the following topics: Using a computer or electronic device, accessing online banking, accessing benefit journal, using excel to manage a budget, using an app to manage a budget, applying for jobs online, online learning opportunities, using Microsoft Office packages As an SQA approved centre we are able to offer a qualification Core Skills and will offer this to project participants. Overall it is expected that 50 people will engage with the project through attending a group workshop or one-to-one session. Partners and their role: East & Central Sutherland Citizens Advice Bureau will raise awareness of the project to their clients, in particular those attending the bureau for their debt service and their Money Talk Team, and will offer direct referrals to the project. Brora Learning Zone has partnered with us on numerous projects and classes, most recently being a major partner for our Climate Challenge Fund project. We will offer sessions and courses in their facility and they will support us with referrals and promotion of the project. Job Centre Plus (Invergordon and Wick) work with us to support people impacted by welfare reform through accessing training and learning opportunities and this project will allow us to build our partnership with the JCPs and to receive direct referrals in for support. Clearview 2020 is an employability service which covers Caithness and part of Sutherland. We refer some of our employability students to them and they do the same for us. Through this project we will strengthen our partnership by being able to offer more for students in the Central & East Sutherland areas and will receive referrals into the project both for group sessions and on-to-one training. WHY - East & Central Sutherland, and in particular Lairg and the surrounding areas, are rural and isolated and the communities have suffered through poor public transport links, poor internet speeds, lack of long term employment opportunities, closure of all banks except for one and other issues which have a major impact on our rural communities. Sutherland does not have a Job Centre Plus, the nearest being in neighbouring counties Caithness and Ross-shire, and also does not have a dedicated foodbank, which further impacts those who have been negatively impacted by welfare reform. The project idea has been shaped through requests from current students, members of the community and partners for workshops and one to one support in various different areas, particularly relating to managing budgets, using IT for employability or benefit maintenance and confidence building. Learning from this project will be used to shape a funding application to the Bank of Scotland Foundation which will enable the project to both continue and expand to support a greater number of people. The organisation used to receive funding to run a weekly job club but this funding was cut. We continue to run it on a voluntary basis but with no paid staff to cover it we are unable to advertise it or to support people on a drop in basis. The project would enable us to build on the weekly work club with regular, tailored support for people impacted by welfare reform. • WHO – the project will be open to anyone who requires support with financial literacy, employability or digital skills and has been impacted by welfare reform. By working with partners we will reach these people. • WHERE – the project will be delivered from our office based in Lairg and will cover areas in East & Central Sutherland.
12/12/2019 £7,497 Hope Amplified 3? Our project community was named in a recent report as one of the most deprived community in Scotland. It is the most economically disadvantage community in Scotland and two-thirds of the local population live in a data zone among the 15 per cent most deprived neighbourhood in Scotland. The elderly African community are economically disadvantaged due to the welfare reform and the squeeze in UK Government public spending which has taken its toll on Local Council service provision by reducing funds/budget allocated to the elderly. The elderly in our community have nowhere to go and socialise or take part in any project activity as their counterpart from other indigenous population. They practically have nothing to do, but to sit-out in the house 24 hours a day for those who are currently unable to work due to infirmities (various forms of health issues) or have passed their retirement age. Older African community are particularly vulnerable to social isolation or loneliness owing to loss of friends and family, mobility or income. Social isolation and loneliness impact upon individuals' quality of life and well-being, adversely affecting health and increasing the use of health and social care services. The Elderly from the African community (excluded from mainstream activity) who accompanied their Grandchildren to our activities are sometimes left out, unable to participate in any activity as they specifically tailored for young people. Research shows that loneliness and social isolation are harmful to our health: lacking social connections is a comparable risk factor for early death as smoking 15 cigarettes a day and is worse for us than well-known risk factors such as obesity and physical inactivity. Also, research by Voluntary Health Organisation shows that social isolation and poverty are major contributing factors to health inequality in Scotland. A total of 91% of Voluntary Health Organisation taking part in new research for Voluntary Health Scotland said that social isolation was a major issue underpinning health inequality and 71% highlighted poverty as a key issue. From our experience working with young people and their parents shows that having a place to visit, play, relax, meet new people or forget about their worries for a while is vital for the well-being of the participants. The Equal Opportunities Committee, convened by Margaret, published a landmark report on age and social isolation last year, which found evidence that the effects of loneliness in society could be as harmful as smoking. MSPs on the committee called on the Scottish Government to prioritise loneliness and isolation alongside issues such as poverty and poor housing as part of the public health agenda and called for a national social isolation strategy for Scotland. In the last eight (8) months, we received several requests from the elderly population, Parents, young people and volunteers to start a new activity specifically designed for the elderly BME who are increasingly isolated and socially excluded in the communities. We are unable to commence any meaningful activity directed at the elderly population for the lack of organisation capacity. However, early this year, we worked with our older young people to carry out an initial one-off consultation to find out what sort of activities or programme that would meet the need of the adult community. Some of the activities listed were Budgeting, arts & craft, cookery and sewing workshop. This initial consultation is not far reaching enough as they would need to stamp their input in terms of what they want, how long should it be and when would the best time to hold it. The findings from the elderly community will help guide us in our decisions about the suitability of the project activities, what to include and when to hold it. Consequently, we are seeking funding from the Community Resilience and Capacity Fund to enable us trial a new project which will provide sixty (60) isolated and socially excluded African community age 50s and above resident in Glasgow with a variety of activities such as arts & craft, sewing & budgeting and give them the chance to choose the most preferred activities they will like to do going forward. Also, the funding will help increase the capacity of our organisation to handle the elderly project through the training of five volunteers in Safeguarding vulnerable adult, Financial Planning for non-financial managers, Managing & Supervising people and Demonstrating impact and value to funders. Community Inclusion Project seeks to address economic inequality, reduce isolation and loneliness, experienced by older people, and enable them to make a positive lifestyles changes associated with ageing, and ultimately, to bring about a better quality of life for the elderly from the African Communities resident in the target council area. The Community Inclusion Project is an initiative designed to pilot this great new idea so that we can understand and establish how keen the elderly in the African community are to trying activities that are new to them, and to find out which ones they wanted to get involved. The project will focus on three specific activities which came on top during consultation-Arts & Crafts, Sewing and Budgeting. The grant will help pay for two Sessional staffs, Venue hire, Volunteer Expenses, training for 5 volunteers and Community Consultations. The project will focus on three key areas: Piloting and monitoring of the new idea to develop the organisation capacity to meet the demand relating to welfare reform; develop collaboration with carers and other support agencies by developing a new systems to track referrals and progress and aid networking between organisations; develop participant's confidence through budgeting education to prevent themselves from reaching the crisis point. We wanted to reduce the effect of poverty due to welfare reform and isolation for the elderly African community and raise the bar on their aspirations. Coming to a place like ours to participate in an activity they helped to establish will encourage the creation of supportive inter-generational networks that lead to a more cohesive and aware community. By the end of the project activities, the participants will have opportunity to choose through feedback two project activities they feel will improve their mental health and well-being, reduce isolation and improve financial literacy that will help them cope with the welfare reform. ACTIVITIES FRIDAY Activities: Budgeting & Sewing workshop-The activities will run every week for two hours (3.30pm-6.30pm) on Friday for 28 weeks. Budgeting workshop- (budgeting sessions; support with DWP claims; credit check, switching energy suppliers and opening bank accounts, Practical steps to reducing living costs, reducing energy bills by switching providers and being more energy efficient, Shopping about for the best deals). Sewing Workshops- (Sewing patterns and dressmaking patterns-How to make simple curtains, making of cushion covers, bodice a sleeve block pattern and embroidery concept) SATURDAY Activities: Arts & Craft Workshop -The activities will run every week for four hours (3.30pm-6.30pm) on Saturday for 28 weeks. Arts & Craft Workshop- (knitting, crocheting and weaving) SUNDAY Activities: On-going Community Consultation and engagement event (The activities will run once every for two hours (14.30pm-16.30pm) on Saturday for 28 weeks. TRAINING: Five volunteers to attend Safeguarding Vulnerable Adult Training.
11/12/2019 £6,561 West Lothian Financial Inclusion Network 2? Due to local demand via our community volunteer advisers we are seeking funding to pilot a new service in the West Lothian Area that will provide those in the community access to individual money budgeting related assistance and support. Due to the Semi-rural nature and poor transport links some of the area's residents require to travel to the nearest large town, up to 15 miles from some villages, to access national or local advice services i.e. CAB. Providing they can get an appointment and are able to coordinate the public transport links and appointment times. This also has a financial cost which can often be unaffordable for the resident. Our communities of interest experience higher levels of unemployment, fuel and food poverty and high levels of debt. Assistance is often required to complete DWP forms , housing forms but access to internet is sporadic in the rural areas of West Lothain, both in digital coverage and lack of affordability for residents. Recent changes in the welfare and benefit system has had a huge impact in the areas , the areas are slipping down the index of multiple deprivation, mainly due to the welfare and benefit changes , the roll out of Universal credit and the changing method of PIP assessments and awards. Compounding the lack of capacity in handling personal finances and ability to safeguard income. We would deliver one to one session, group sessions and tapping in to specialisms of our local partners, ensuring our participants accessed the correct level of assistance.Form filling assistance would also be available via our trained volunteer advisors. We would work with local community management boards to access local community centres or halls within the communities to make the service accessible to those in the more rural communities. We will be asking participants via surveys and evaluations how we can mould the service to their needs. These services will be available West Lothain Wide in communities of need.
25/11/2019 £4,615 Developing Potential 2? What we want to do We have learned more about the impact of poverty levels caused by welfare reform and experienced by our drop-in service users and also from the local community awareness events. Subsequently we have held focus groups and talked with partner organisations who also work locally with those in real hardship. We have also seen an increase in poor emotional and mental health caused by the poverty and effects of welfare reform placing people under stress and at disadvantage. New Hope locally provides food and acts as a resource for those without money to adequately feed themselves and their family although it is not strictly a foodbank. However, speaking with people in Oban itself and in the surrounding areas the need spoken of has been that clothing has become unaffordable for many. People are telling us that the local charity shops, all nationally owned, are now so expensive (some say more expensive than new Primark although the nearest is Glasgow ) and they can no longer afford to replace worn out clothing for themselves or their children, dress smartly or feel confident about how they look. Following research we now seek support to establish a new service which provides a clothing bank. This will support those affected by welfare reform and poverty and living on minimum incomes or no income. The concept is simple in that we would establish this on a 'pop-up' basis to ensure that the more rural outlying settlements were not excluded. Those living rurally often have little choice than to buy clothing online which is an expensive option; for many this means not buying at all. Welfare reform means the majority do not have a car and public transport in the area is very limited which effectively isolates people. Our plan would be to: Accept donations and sort these retaining those suitable for reuse Ensure that any unsuitable garments were sent to textile recycling Offer 'pop-up' clothing banks where people could access free clothing on similar principles to some school clothing banks (there are none locally) The clothing banks would rotate around Lorn and central Oban and take referrals from professionals as well as partner third sector organisations. Referrals would ensure that traders could not access free clothing. We would aim to offer women's, men's and children's clothing subject to donations received. How we will deliver this We would recruit four additional volunteers to assist this project. One existing staff member would extend their hours over a six-month period working an extra 8 hours each week. This will enable the marketing, awareness and publicity to establish the new service as well as volunteer recruitment and training. Collections of donations would be advertised in local and hyper local areas. Clothing would then be collected using our own vehicles and taken to our rented premises in Oban for sorting. We use the Baptist Church premises twice weekly and they are supportive of offering additional space for this. Clothing would be sorted into re-wearable men's, women's and children's and stored ready for distribution. Clothing which is unsuitable would be taken for textile recycling. We would then on a rota basis, take available clothing for distribution in either central Oban or outlying settlements (for example, Kilmelford, Dalmally, Appin, Lochawe etc). Staff would receive referrals and volunteers would support the distribution. The cycle of receiving donations, sorting, recycling and distributing following referrals to help identify areas would operate on a monthly basis once established. Appropriate health & safety measures would be instigated following risk assessments. Costs incurred are initial additional hours for a staff member, travel costs and the purchase of clothes rails for display. Black bags and zip up storage bags would also be required plus a small amount for initial literature and promotional materials. Why we want to do this Through focus groups and conversations we have been told how being unable to dress decently by replacing worn out clothing, and thereby look presentable, impacts on wellbeing and exacerbates the feelings of inadequacy experienced by those suffering the impacts of welfare reform. Poverty is insidious affecting all aspects of life and feeling 'shabby' impacts on self- esteem, and emotional capacity. Resilience is therefore affected and reduced by the stigma and shame felt. One service user was told us that not only if she could volunteer (in a supportive environment) for 3 hours a week, then she was perfectly capable of working for 16 hours a week, but also told that she needed to 'smarten up' before going to an arranged interview. She said she just crumpled, partly due to her fragile mental health and at the implication that she looked a mess. Dignity was mentioned by many attending our groups and this is important for anyone as it impacts on their perceived place in the community. We heard feedback that it is easier to stay away and at home than to go out feeling that everyone else was better dressed, smarter and somehow a 'better person' due to how they looked. We noticed particularly amongst women that there was a tendency to compare themselves and how they looked with others. When coupled with sanctions or existing on a meagre and inadequate income confidence is so badly affected that around 40% of 30 attendees spoke of hiding away and dreading going out even if to jobcentre appointments. This increases social exclusion and inequality and is a direct result of welfare reform. We believe that this can be addressed if people can access good quality preloved clothing without costs. Of those we spoke with, most do not want to remain in poverty depending on the welfare benefits and unpredictability that comes with the new regime. Katrina spoke for all, saying 'if I look unkempt or untidy because my clothes have long since worn out I am no longer part of my community. People shun someone wearing old clothing that has seen better days but after a year of existing on this income the last thing I can afford is a change of clothes. It takes away my confidence, and I avoid trying to find work or going to parents evening because I am ashamed. Every time I look in the mirror I am reminded that I have failed'. Who will benefit By accessing clothing and feeling presentable we will be benefiting anyone living in poverty to regain dignity and feel they do not have to hide away from their community. Those participating and receiving clothing will increase their confidence, and therefore be more resilient and better able to cope. We know that much clothing thrown away is of very good quality and we also know that appearance matters not only to the individual but sadly, society judges us firstly by appearances. If we can intercept this lack of suitable clothing then we can have a real impact on families, men, women or children by helping them feel equal to others and able to stand alongside anyone without feeling inadequate. We estimate that we could support in this initial period a total of 70 – 100 people of all ages. We anticipate a greater number of women but that will be tested during roll out.
25/11/2019 £5,806 Community One Stop Shop We are seeking funding to allow us to deliver a dedicated Black and Ethnic Minority advice provision. At the moment we offer a mainstream advice service 5 days a week, an emergency drop in and an evening out of hours surgery. After evaluating our work and reviewing our statistics we have identified that 27% of our client base is from the increasing BEM community in the Broomhouse area. At the moment due to language barriers and other cultural issues we do not feel we are meeting their needs. We are also concerned that some of the clients do not have a sound understating of the various issues they are asking for help with primarily benefits and housing issues and we are worried that they are not comprehending the advice we are giving them. Many applications for various benefits or jobs are done online - and this can be extremely challenging if English is not your first language. We could help with that. Language is such a barrier to many of these clients who many have literally just arrived in this country and need support. Signposting is important and useful but we want to be able to support these clients in their own area where they are starting to feel more comfortable so more likely to engage with us. There is currently no support for this group of residents in the local Broomhouse area and we feel we are in a strong position to be able to deliver this new service with success as being a well established, trusted local project. Delivering the service locally would also reduce travel costs for clients already affected by poverty. We would recruit a specialised advice worker with additional languages for two days per week based in our offices in Broomhouse. Part of their remit would be to recruit and mentor volunteers that can deliver the service in support of their deliver so we can offer long term support to this client group whilst we continue to seek funding. We feel that we would be in a strong position to be able to fund this project longer term once we have statistical information that evidences need that we could gather during the duration of this grant. During these two working days we could offer 10 appointments . Offering support with various non-immigration issues. These would include benefit advice, housing issues, fuel poverty, training, employability and most other ancillary services.
18/11/2019 £6,680 The Community Bureau 3? What we want to do This project is informed by our experience working with survivors of domestic abuse and our continued contact with many which has been recently supplemented with callers to our community space and to our other activities who have spoken about their experiences. We wish to respond to the poverty and lack of confidence this group have expressed by offering a combined project offering 1) financial and budgeting workshops providing information and support in areas without CAB provision; 2) benefits advice and support and 3) confidence building workshops to equip survivors with the emotional strength and confidence to challenge decisions impacting on their lives and rebuild their lives. There are a significant number of survivors particularly in western Argyll and estimates of around 1400 do not include those who are 'hidden'. Poverty and welfare reform, they tell us, ae impacting hugely in their lives and their attempts to rebuild their lives. As one woman told us; 'this is stripping me of any last dignity. I feel I am answering questions and giving details that make me feel naked in front of staff. I am trying to prove how impossible my situation is and they are trying to prove that I am worth nothing if I don't work' Or another woman who was being sanctioned, ' I tried to explain, explain the things I just cannot face. This man just said 'well you're not living with him now so you're alright then' and then he gave me the address for the nearest foodbank 53 miles away' Experiences such as this and feedback from holding four focus groups have formed this project. We recognise that domestic abuse is not a popular issue but it is rising in parts of Argyll, and support most often ceases once someone is rehoused. Often though, that is when problems begin and we can see desperation in the faces of those we have met. We want to offer practical and emotional support that can equip survivors to face the future stronger and armed with the information and resources they need. How we will deliver this By partnering with other organisations we can identify those who would benefit and supplement our support with other resources. This partnership approach includes organisations working with young people, (Young Carers, youth centre) and also those working with victims and survivors (Rape Crisis, Argyll Therapy Rooms) and connecting and with agencies such as JobCentre to help increase staff understanding. To deliver the financial and budget support, and the benefits advice and information we have a staff member who is a WiserAdvisor, previously working with a major bank as a financial advisor. Our plan is to train volunteers over the period of the project to enable this support to continue. The confidence building is a short course and will bb delivered iby one of our staff who has experience as a STEPS accredited facilitator, a Diploma in Counselling and is also a Mindfulness Practitioner. Again, we would aim over the project period to train volunteers thus building our capacity to offer support after the project completes. The project plan is designed over a seven month period from 1st March to 30th September 2020. During that time we would deliver the following: Six volunteer training sessions 14 workshops on finance and budgeting; 14 sessions of benefit advice, 7 confidence and personal development building courses each of four days duration. We would train 6 volunteers in both the finance / benefits work and a further 5 to deliver the confidence building courses. A referral system will be established for service users within the project and thereafter. People may also self- refer. To do this we would need to increase hours for two staff members by 6 hours per week each over the project period. We would equip volunteers with 6 tablets that can be used anywhere to access information to offer the advice and support relating to finance, budgeting and benefits. This ensure in future that our volunteers can reach people without service users needing to pay for travel and that information and contact details are readily to hand. There will also be cost of materials and of travel during the project period. By building our own capacity and with our volunteers fully trained the work will have far reduced delivery costs at the end of the project and can be integrated within our work. The future shape will be refined as necessary based on evaluation, feedback and monitoring over the seven month period. Why we want to do this Women, and a limited number of men, who have suffered abuse, often fled for their lives or sanity, experienced stress, depression and anxiety are simply treated as lone parents for benefits purposes. They are expected, when their children whom they have struggled to keep with them need them most, to actively seek work and are subjected to sanctions if they fail these tests. At the lowest point in their lives we have met women who feel they are being asked to explain what has happened to them – however intimate - they feel they have to 'prove' entitlement. Little is said about this group of people – and we recognise that domestic abuse is an uncomfortable subject. However, as we have become more aware of this double suffering, we are seeking help to provide this project. Research from CPAG and IPPR already shows that welfare and benefits cuts mean lone parents are amongst the very worst off with an income estimated at 44% below the Minimum Income Standard on which to exist, and assuming no sanctions are applied. The new system according to national research states that lone parents are amongst the very worst affected losing an average of £40 per week under the new systems. This is a monumental amount for anyone on a very low income and if sanctions are applied then crisis can be almost inevitable. This is exacerbated where someone previously had received Disability Living allowance, and now has reduced payments from Personal Independence Payments. Moving, as most survivors have to to escape abuse, is a change of circumstances which affects the benefits available. Worse still, there are cases considered fit for work in what have been described as ''unreasonable ways, MS for example is a fluctuating condition what can be accomplished one day may be impossible the next. Little or no account is taken of this'' (MS Society caseworker) Amongst lone parents local research identifies a significant number who have fled domestic abuse and violence. Frequently women and most often parents they and their children have suffered deeply. To expect that quite young children can be left by a mother when they are trying to rebuild a shattered life seems inhuman, and yet it is happening. The impact of abuse leaves most without confidence or self-esteem, both children and parent, and least able to manage their household budget or to tackle the decisions being made about them. Most support ceases at the point where they can be safely rehoused, and yet that is often where the problems begin. We aim to give people the tools to sustain a new life and the skills to grow in confidence. We have heard from a number of women just how belittled, and powerless they feel, and how they fear being unable to support their children and that they may lose them. When self- esteem is at rock bottom, and people have suffered trauma they are less empowered, and less likely to be able to work or challenge decisions. Anxiety, low mood and depression often result and a cycle of helplessness created. We want to intervene as early as possible and give people the tools to rebuild and repair their lives as well as manage on a minimum income. We also want to help them avoid sanctions and to understand their entitlements. We also believe, and evidence supports that if those who engage are more confident they will be able to engage or re-engage with their communities. Often this will be a new community since having to uproot and resettle is an outcome of fleeing domestic abuse. To reach and connect with the community requires sufficient confidence to integrate. We can also assist this by signposting to local services, activities and even making introductions. These are the reasons for this blended approach of the very practical assistance, information and support combined with building the lost confidence. In this way we can make a sustainable difference to life and combat the impacts and poverty exacerbated by welfare reform and the feelings of social isolation. Who will benefit This project is targeted at lone parents who have survived domestic abuse and their children. This group are particularly poorly equipped emotionally and often physically to deal with the complex benefits system and frequently find themselves in or approaching crisis. This can extend to using foodbanks, where they exist (there are only two in Argyll, over 100 miles apart) and to losing a tenancy, plunging the small family unit into homelessness and greater insecurity. The impacts can be devasting. We understand that this a very specific target group but it is also a group where their own personal needs are high and their children are at risk of suffering huge detriment as a result of welfare reform in addition to existing issues. Beneficiaries are likely to be 90% women although men are not at all excluded. This is based on available figures within west Argyll & Bute. We would work across the western area (the area of highest levels of domestic abuse and violence and also most likely areas of resettlement in a new community). Geographically this extends from south Kintyre to Oban and Lorn in the north. We believe if we can give parents the tools to have confidence in their abilities, and their right to speak for themselves and challenge decision coupled with the financial and benefits knowledge we can achieve a very high impact on a group of people frequently overlooked.
01/11/2019 £9,950 Barrhead Housing Association Ltd 2? Connecting Communities will be delivered by our new network of digital motivators champions working in social housing. Utilising our Digital Champions and Motivators our staff will work with individuals who are experiencing multiple disadvantages and utilise digital tools to overcome disadvantages. Through signing up to the Digital Participation Charter, BHA have committed to the 5 key pledges within this which include skilling up and supporting our staff This will be developed as a result of our attendance at the recent Digital Motivator/Champion Bootcamp and resulting training The programme will operate from 1ST Jan 2020 to 31st Dec 2020 and will aim to 1) Deliver awareness raising and digital resource use around accessing information online and developing confidence around using digital resources 2) Deliver ICT training based on identified skills gaps, needs analysis and themed around financial capability, digital skills for employment and accessing further education, learning and development opportunities. 3) Support our elderly residents to increase awareness of digital information and accessing public services through digital resources We will provide an appropriate number of laptop/tablet devices at community venues and access to internet. We will also encourage participants to use their own devices or those that they can easily access elsewhere. BHA will also recruit volunteers to support the sessions, this will support the sustainability of the programme and would encourage more service users to deliver digital skills mentoring within their own communities. Significant consultation has determine our priorities by reflecting local needs have helped us to gain support on a local basis for the projects that we may develop, this has included our Community Regeneration Strategy 2018-20, of which a Digital/Financial Inclusion has been set an Objective, including the following objective: Support our communities to develop their IT skills and become digital champions so they can assist those less confident in the use of IT within their neighbourhood; Centre for Ageing Better says 4.8 million people over the age of 55 are not online. They make up 94 per cent of all non-users of the internet and are likely to be poorer, less healthy and less well educated than their peers, the report says. By enabling people to do the things they need and want to online – the internet is an enabler of access to information, services, better deals and cheaper goods, and can help to improve wellbeing, access to social connections, financial security and health.
30/09/2019 £9,944 Cyrenians 9? The project will be embedded within Cyrenians' current Learning and Work service - working with people who are far from work and/or socially isolated, through unemployment, relationship breakdown, debt, addiction, trauma, mental ill-health: A relational, psychologically informed approach, where barriers are acknowledged and addressed, informs our teaching/learning methodology. Sessions will be one to one, focused on identified needs and working at the pace of the individual. The initial session (perhaps more than one) will concentrate on: 1. Discussing why the person needs to gain digital skills, 2. Finding out what skills the person already has and what they need to gain, 3. Creating a bespoke individual plan to meet the needs of the individual. From this initial session the tutor will assess participants and develop a tailored learning programme which will be drawn from: * Keyboard/mouse skills/navigating equipment (primarily laptops/tablets but also smart phones) * Creating an online persona * Basic online browsing and searching * Using email * Completing forms * Uploading documents * Finances online * Shopping online * Using applications to communicate with friends and family (e.g. Skype, Facetime, WhatsApp, etc) * Online diaries * Staying safe online * Job search skills * Job CVs and Applications * Help with DWP online activity * Use of community resources; e.g. libraries and using wifi remotely (including hotspots, Cafes, etc) The use of small group learning will be sensitively explored as it may be an appropriate next step for some people.
02/09/2019 £9,800 Space 10? We want to provide basic digital skills training to older people with dementia who attend the Beacon Club over a 12-month period. To do this work we would like to work with Cre8te Opportunities and utilise a trainer through them on a sessional basis, as well as purchase some iPads and our application is for funding to support this. This IT training and support will be delivered by the trainer and volunteers and will also involve the development of digital champions from within the beneficiaries and their carers. The digital champions will keep the programme going beyond the life of the funded project and will support individuals to get online, access the internet, email and other basic digital skills like shopping, banking and accessing public services including health and wellbeing. The specific outcomes would be to recruit a trainer, to establish a network of digital champions across South West Edinburgh and to provide free training and one-to-one support for 30 older people over 12 months, with the specific objectives of the programme being to provide a combination of skills, confidence and ongoing support. The benefits will be: -Address inequalities caused by move to online - health care, social care and wellbeing advances being missed by those who need them most -Access to online GP services -Access to information on health information, local wellbeing activities and clubs will improve wellbeing and have a positive effect on mental health -Access to internet support forums and reliable advice sources, thereby reducing strain on health service provision -Reduce social isolation by visits/contact with trainer and digital champions - mostly face-to-face, one-to-one, but also group where appropriate -Leave a legacy through Digital Champions to provide ongoing support - formal and informal -Support carers who are often acting as proxies through training and support -Based on individual/personal needs and interests -Make it fun -Leave individuals better equipped to deal with modern world -Support delivered at local level in familiar surroundings There is a call for growth of telecare, telehealth and online resources, but these are no help to those not able to use the technology. Our training will give users skills to be able to use and access technology by giving them confidence and practical training. With GP services moving online for prescriptions and appointments, self-management of conditions, access to test results etc we will support the older people and their carers to access these services
02/09/2019 £8,850 The Marie Trust 5? The Marie Trust service users would really benefit from the establishment of a Digital Cafe on the premises, operating 5 days per week from 10-4 each day. This would facilitate the following: 1. Job Club availability from Remploy once per week. 2. DWP attendance to assist service users with benefits - especially Universal Credit applications - once per week. 3. Focused financial inclusion and daily budgeting support delivered by fully trained Marie Trust staff twice-weekly to service users, to specifically help those in tenancies be supported with managing their money to sustain utilities, clothing and general other household requirements to keep them off the streets for longer. 4. Afternoon availability once-weekly from dedicated The Marie Trust volunteers to empower and enable service users to access the internet for resources that helps with health advice in particular, eating well and healthily, keeping good daily hygiene and the affordability of this as tailored to that service-user's individual accommodation circumstances and budgets. 5. Daily morning training sessions provided by dedicated The Marie Trust volunteers on how to make the best use of your own digital devices, where to access wifi, and how to navigate the internet to find resources and contact information. The Marie Trust Digital Cafe will make a mammoth difference to complementing the range of services that we provide to complex needs individuals in an environment that they trust and one which will encourage their individual development onto more positive pathways, such as volunteering with us or other providers, or getting back into work, sustaining their tenancies for longer and hopefully long into the future, and with maintaining good general physical and mental health and where to go on the internet to access the best advice and resources for out-of-hours help and support with any emergencies etc. The Marie Trust Digital Cafe will create an accessible environment that caters for our complex needs service users that are aged between 16-65 on the whole to be empowered whatever their capabilities with digital technology or regardless of their current knowledge, or lack of. Our volunteers will also benefit as they will be trained via this funding with the resources and knowledge to be able to enhance their own individual development and to work more closely with service users in this new area of proposed service delivery in The Marie Trust.
01/09/2019 £9,970 Lightburn Elderly Association Project 5? We are seeking in to improve the digital skills of people in South Lanarkshire aged 50 and over. We propose to do this by holding a range of digital activities in South Lanarkshire that are easily accessible for participants, many of whom are lonely, isolated and live in urban and rural areas of significant deprivation. We will recruit a part-time Development Worker (10 hours per week) who will be responsible for establishing further digital activities in different areas of South Lanarkshire, including Avondale and East Kilbride. A key role of the Development Worker will be to recruit and train volunteers from the local communities to become Digital Champions and support participants to get online and learn digital skills. We will run activities in a range of settings, including sheltered housing complexes and community venues. We will also run activities that are not obviously digital but that will encourage people to learn digital skills. These will include a supper club using tablets to look at recipes, and art classes where we use a smartphone to take pictures of the students' work and then upload them to Facebook. The Development Worker will also network with statutory services, other third sector organisations and local community groups to ensure that opportunities are offered to as wide an audience as possible. LEAP will supply a range of digital equipment to assist in the delivery of the activities. We are currently developing social groups in various sheltered housing complexes, and these will introduce digital technology to older people gradually in a relaxed environment, focussing on their interests and using peer support to enhance the learning experience. LEAP has more than 15 years' experience of successfully delivering digital skills to older people, and aims to develop this further by training new and existing volunteers as Digital Champions. In 2018 LEAP ran Digital Champions training, through SCVO, for 10 staff and volunteers and has since set up a Digital Champions group that is keen to develop further over the coming year. We also aim to run a number of one-off sessions covering issues such as online safety, digital banking, shopping online, and how to use energy comparison sites. This would help to dispel some of the fears older people often have around using technology; however, with the added benefit of being able to empower participants to access better deals on things such as home energy and shopping.
06/08/2019 £9,630 Carers Of West Lothian 3? We want to develop a more place-based approach to supporting carers, removing barriers and therefore enabling people to identify as a carer, seek help and be involved in care planning. To do this, we will roll out our existing service in localities in West Lothian which are more remote, are more affected by poverty (SIMD rankings) or are in areas where a higher number of people from BME communities live. Currently services are offered from Livingston; through this project, staff will spend more time out of the office working in the communities of Polbeth, West Calder, Fauldhouse and Bathgate' Resources: Existing staff will lead the project with support from locally recruited volunteers with lived experience as a carer. Staff will train and support volunteers, co-ordinate all workshops and training, and will be the main point of contact with both carers and the partners we work with. Volunteers will be responsible for talking to carers about local services, introducing them to community groups, linking beneficiaries together where appropriate, through technology and facilitating or being present at groups and making them feel welcome. Volunteers will be there to offer "lived experience" support in group situations. The above staffing and volunteer costs will be met from existing funding under our IJB Contract. However to enable us to optimise staff time and effectively reach remote communities, we want to make use of technology and provide equipment for remote working. Funding will be used to purchase Smartboard technology for our Livingston Centre from which we will run training or groups, connecting virtually with groups located in the targeted communities or to individuals in their own homes. The Smartboard will remain in Livingston but enables workshops, groups and training to connect real-time to remote locations through a "room-chat" environment. Carers in different locations can then participate virtually in these sessions, being able to contribute when appropriate - being as interactive as they want. This gives us a way to reach carers both using rooms in community centres and linking in from their own homes. We will also purchase 3 laptops enabling staff to work remotely. These will be set up on the network, allowing real-time access to our server and CRM system. By working in this way, staff will be able to spend more time raising awareness, running local groups and supporting local peer volunteers in specific communities developing the profile of COWL to local volunteers, groups and beneficiaries. How we will measure impact: We will measure the impact of this project through KPIs to track carers registering in each community, demographic profile, uptake of support (type) in specific communities (both geographical and from BME communities), source of referrals, referrals we make to local partners, and how beneficiaries interact with our support (i.e. information provided and groups, workshops or training attended).
06/08/2019 £5,500 Space 10? We would like to redesign our website actively involving our young and adult carers – this involve carers helping to design a web brief and specification, working closely with a web designer to explore different options, beta test a new website, launch our new website and promote it to local young and adult carers. Purchase two Ipads: one would be used with the young carers service to help track and capture the benefits of the Young Carers services, to implement Young Carers Statements and will be used to produce evidence for activities such as Saltire Awards. One would be used for similar benefits for adult carers, helping them complete Adult Carers Support Plans. In order to meet the demands of the Scottish Government's Carers CENSUS we want to create an effective carers data base. Currently we use a simple excel spreadsheet which we have found is not fit for purpose in terms of capturing and reporting complex information. 17/7 - applicant confirmed a consultant would develop an excel database We would also like to purchase a dedicated laptop for our carers services that will help us improve the services we off adult and young carers.
05/08/2019 £7,000 Hanover (Scotland) Housing Association Ltd 1? We want to trial two tablet lending library and training programmes at Sheltered Housing developments in Glasgow. We want to provide tablets to lend for up to 10 weeks. The training programme of 8 weeks will be based around developments regular coffee mornings. There will be 8 sessions, with an introduction and mop up run by Hanover staff and six sessions provided by Glasgow Clyde College. The tablets will make use of the free Wi-Fi we have installed in the Communal Lounges at the developments. This pilot aims to support our residents and their families who are not computer literate and are digitally excluded, socially isolated and feel lonely. We want to give residents the opportunity to start without the burden of purchasing an expensive device or signing up to a broadband contract. We hope that that this digital taster will encourage them to buy their own devices and to come and use them in the lounges at their developments (which have free Wi-Fi). The funding will cover: 21 Tablet devices (we have already purchased one) Screen protectors, cases and management software for the devices We have already bought a tablet that has been tested by one of our residents to check suitability and our ICT team has committed to providing basic technical support to the project. The project will also have the benefit of getting residents into their communal lounges and interacting with their neighbours. There is an opportunity to build support networks and a stronger community in each of the developments that runs alongside the training part of the project.
05/08/2019 £10,000 The Advisory Group 1? Project: to introduce Glasgow TAG members and their supporters, and Key Housing tenants and their staff, to using digital devices for fun and everyday social activities, therefore addressing any lack of fundamental and essential digital skills. This training would be supported by CKUK, who have previously piloted digital groups with TAG members in Dunbartonshire and Renfrewshire. We will work together to identify potential participants, organise focus groups to gain insight into what people want to learn and give people an opportunity to put themselves forward to join the Steering Group who will lead the project and ensure that it is user-led and uses a co-production approach. They will be given a taster session on tablets, or on their own devices. They will be introduced to taking, editing and sharing pictures, watching and listening to media and finding information about their interests. After assessing the skills levels of the participants, training and engagement sessions would be run on regular days; these may be group training sessions, one-to-one sessions, or drop-in sessions, to best suit the needs of the group participants. The support would be available over a significant period due to the support needs of the participants. The sessions will cover getting online and being safe online; creating and sharing media socially and raising awareness of the potential drawbacks of social media; watching online media; and sending and receiving messages and using Skype and Facetime. Each group would also be encouraged to work on a project of their own choosing, such as filming a recipe from a cooking group, or looking at using their own devices to document their likes and dislikes for reviews. It will also provide an opportunity for some of our members to become peer supporters, passing on what they have learned to other members, and taking a very active part in the running of the groups. It is hoped that this project will lead into a larger project in the longer term that identifies participants with a keen interest in becoming Digital Champions in the future to support peer learning and engagement.
01/08/2019 £9,500 Williamsburgh Housing Association 1? Williamsburgh on the Web proposes to offer a 3 x2 hour weekly drop in sessions and one-to-one support. These sessions would be planned and lead by WHA's Digital Motivator and would involve both one to one and small group provision. The aim of these sessions would be to support residents and the wider community to gain basic digital skills at their own pace following an identification of need (through existing referral mechanisms), or on a drop in basis (self-referral or signposting). We will provide an appropriate number of laptop/ tablet devices at each venue and access to internet and accessible meeting space. We will also encourage participants to use their own devices or those that they can easily access elsewhere – however we will ensure that devices are appropriate to the activity being undertaken. In addition to one-to-one support, 2 of the Williamsburgh on the Web sessions would be marketed as digital employability drop ins, with the aim being to provide the basic digital skills required to be able to fulfil the claimant commitments required of jobseekers such as updating Universal Credit accounts, creating and uploading CV's and cover letters, email accounts and website jobsearch and would therefore meet the requirement of supporting working age people to increase financial capability, employment and other economic outcomes. 1 of the Williamsburgh on the Web sessions would be marketed alongside some of our group sessions that operate – this will provide them with basic digital skills such as websearch, and use of social media, and can be expanded organically in response to the desire of the participants on how digital devices can improve the groups experience.
01/08/2019 £9,560 Aberdeen Foyer 2? Everyday Digital will enable individuals and groups who are already participating in Aberdeen Foyer services across North Aberdeenshire to further enhance their learning, personal development, self-management skills and social connectedness by developing their digital knowledge, skills and confidence. The project will achieve this employing a part time Digital Skills Coach who will work alongside existing Foyer services and enable participants to make the links between the activities they are already participating in and the ways in which these can be enhanced with digital literacy and confidence. For example: Aberdeen Foyer delivers REACH - a 12-week recovery and employability programme for adults of all ages. An essential part of this programme is learning ways to keep well and manage long term conditions that have been a barrier to employment. The Everyday Digital Skills Coach will work with programme participates to enable them to access You Tube tutorials and apps including yoga, Pilates, mindfulness, exercise etc. This will enable participants to try new things at home and at their own pace. We also deliver a Financial Inclusion Outreach Service for individuals who are isolated due to rurality and low income. This project will provide them with the knowledge and digital confidence to make price comparisons and take advantage of savings through shopping and paying bills online. They will also be upskilled to use budgeting apps. Our Prince's Trust programme works with individuals aged 16 – 25 to empower them to realise their full potential. This project will enable PTT participants to make best use of recently donated film making and editing technology to capture their personal and team journey as an effective and meaningful way of self-evaluation Many of the people we engage with across North Aberdeenshire are experiencing social isolation. Low income and poor public transport make it difficult to stay connected to friends and family. This project will offer relaxed and informal drop in sessions for Foyer participants to make effective use of Facebook, Twitter, Instagram etc Many of the people we work with have long term mental health conditions and have experienced thoughts of suicide. The Everyday Digital Skills Coach will support both programme participants and staff to become familiar with and make best use of the ChooseLife Suicide Prevention app specific to Grampian.
01/08/2019 £9,688 Community Led Action and Support Project 2? The Project we would like you to fund is an extension to our already established CLASP Digital Project currently funded by the Scottish Government as a pilot. The Project was established in August 2017 and continues to receive a steady flow of older people expressing a desire to gain digital skills. However with only 1 Digital Participation Officer funded via the Scottish Government supported by a team of 8 active volunteer Digital Buddies our capacity is limited in reaching many who could also benefit. We would therefore seek funding for 2 No. Sessional Digital Tutors who could deliver one to one digital sessions in 4 new outreach locations to be identified and established within North Ayrshire on a weekly basis along with weekly group sessions supported by our volunteer Digital Buddies. This would build capacity to reach more older people who are currently digitally excluded and experiencing loneliness and isolation. The additional outreach locations would be in venues that were fully accessible and on a public transport route. The digital services would be widely promoted using social media, local press, poster and leaflet distribution and via partnerships with other statutory and voluntary organisations who have been very proactive to date in making referrals for support and also via our own HOPE Project who support approx. 450 older people per year via their services. Our CLASP Digital Project uses the nationally recognised Essential Digital Skills Framework (formerly Basic Digital Skills framework) adapted to allow learner to gauge their own progression via CLASP Digital's Bronze, Silver and Gold Skills levels through which learners progress at their own pace. When the learner first engages with the Project, the Coordinator completes both an Initial Bronze Skills Sheet as a baseline skills indicator and a Digital Awareness/Aspirations form. The former tells us how much experience and knowledge the learner has of 'smart' technology and the latter focuses on what s/he wishes to learn. Through learners' responses, this record then informs the focus of support required. Regular revision of these responses indicates the progress (or otherwise) of the learner. Although CLASP Digital has access to several tablets for learners to use, they have rarely been necessary as all to date have brought their own device e.g. Android and Kindle Fire tablets, iPads, smartphones of all types and laptops.
01/08/2019 £9,427 Lead Scotland 3? This project is a partnership between Lead Scotland who understand the barriers to learning essential digital skills experienced by disabled people and carers and the Open University (OU) who will host an accessible online Lead Scotland course on their OpenLearn Create platform. We will widen access to learning and reduce isolation by connecting disabled people with each other and with opportunities to learn and progress. We will bring together and support disabled people to learn essential digital skills whilst they co-produce an online learning resource which will become hosted on the OU platform. The project will engage 70 disabled people during the development and trialling phase and 150 learners per year for a further 2 years. These 70 people consist of: 5 participants as the core group leading the project supported by a paid staff member working discretely on this project. A further 15 disabled people shaping the content/course design, a further 50 from across Scotland, trialling learning resources, simulating the online experience. As well as the legacy of 150 Lead learners per year undertaking the course one to one and in small groups we will actively encourage partners to support their clients through the programme. Lead Scotland will loan devices if people don't have access to their own from our pool of equipment. Not only will participants build knowledge, develop understanding and motivation, improve their confidence and skills along the way, but they can claim involvement on their CV from this course becoming hosted on the OU OpenLearn Create platform as an active legacy from this work. The course will be accessible to learners throughout Scotland, beyond the 370 Lead learners identified above. Course outcomes will be decided by the group and course production will be facilitated by a Lead Scotland staff member and volunteers, with guidance and technical support from the OU. Outcomes are likely to cover cyber security, free accessibility options to learn how to personalise your device. The course will have video content and mixed methods of assessment so that people can check their understanding and gain a digital badge. This course will be for disabled people, written by disabled people, which will stand it apart from other basic digital skills courses. This project widens access to learners who stand to gain from signing up to other free courses, once they have the initial knowledge, digital skills, confidence and trust to go online and connect.
01/08/2019 £9,989 The LGS Community Trust 1? Who we will support: We will be supporting young people aged 18-25 years old and individuals claiming jobseekers' allowance who lack the essential digital skills such as, communicating online (emails), using online tools and systems (outlook, Microsoft office), storing and handling data which complies with IT policies (GDPR) and identifying and reporting suspicious behaviours online. This can negatively affect an individual being successful at gaining employment. Delivery: Sparks will be delivered to two different groups of people in two different weekly sessions, ensuring we are engaging as many people as possible. Both groups will consist of 18 people each, and sessions will be delivered for 90 minutes. We will deliver four topics in total, each topic will last two weeks (eight-week project total). We will deliver Sparks six times throughout the year, maximising our reach with the hope of engaging over 200 people within Dumfries and Galloway. Sparks will include the following activities: - Communicating – how to use social media platforms safely, how to use online tools, systems and apps such as outlook, Gmail and Skype. How to link laptops to the TV and use it for video conferencing or Facetime. - Handling information and content – how to save information and find it again on another device, how to share, store and handle sensitive information, how to upload files from other devices on to laptops or computers (Go Pro and mobiles). - Problem Solving – using the internet to find solutions to problems using digital tools and online services. - Transacting – applying for services, buying and selling online and managing transactions – being able to use online banking. We will also be updating IT equipment in Lochvale House, which will include purchasing three new computers, six tablets, six laptops, two Go Pros, and TV and a walkie talkie set. All this will be used within Spark. Through Sparks we will be offering five passionate and determined individuals the chance to volunteer at Lochvale House for six months, in the hope they gain valuable skills and experiences that are transferable into their future employment opportunities. Sparks will be delivered by experienced two staff members at Lochvale House, who will report to our project manager.
01/08/2019 £9,891 Rosemount Lifelong Learning 7? We have been delivering IT support to local people for many years from our IT suite, however this project takes a fresh approach by embedding digital skills within other activities such as the Young Parents Café stork, our International Café for local families, Sewing groups, Womens Recovery group and other existing and new group settings within the community. This project is a new way of delivering digital upskilling at Rosemount & although our focus will be on existing groups, we will not restrict this project to Rosemount LL projects alone, we will seek other established community groups where we can offer Digital upskilling support to local adults within families. We recognise the value of participant input and will ensure this project is user led in its approach. This project will create a digital resource library including tablets and laptops to encourage participants to develop their learning and be able to access job searching and communication activities at times that suit them. Often parents/grandparents/carers are constrained by lack of childcare to allow them the time to develop their skills or apply for jobs online. By allowing them to take home the resource we are extending its benefit. We will also provide information about local outreach facilities with free wifi including our own Learning and Event space. We recognise that one to one support is often the best route for those who lack digital confidence, but we also know that peer support and introducing digital skills within areas of personal interest can also encourage adults within families to get motivated to increase their digital skills. The Family Digital Support worker will attend different group activities and use the individual members of the groups and the groups interest to encourage relevant digital skills development, for example they may go into the sewing group and help them to use digital tools to find patterns, tips on how to do tasks, low cost materials etc. using their interests to encourage digital upskilling. They may then go on to one to one support using tablets or laptops to encourage them to make better use of IT for economic benefit , or progress onto taking part in group digital access in our IT suite. We will introduce parents to cyber safety - helping them keep themselves & their children safe online. The primary focus of the project is to improve family incomes through employment & financial capability.
01/08/2019 £9,996 West Of Scotland Regional Equality Council 3? From our experience of running a number of inclusion projects, we are aware that there is still a need for minority ethnic communities to be capacity build to reduce poverty, access mainstream services, lead healthier lives and be socially integrated. There are a number of publications such as the Scottish Governments Race Equality Framework 2016-30 that highlights the ongoing barriers, such as language, cultural identity, lack of knowledge and inequalities that continue to marginalise communities from specific ages and or backgrounds. This includes the need for additional engagement for areas such as community safety and cohesion, employment and education, participation and health and home. Other studies such as the Joseph Rowntree Foundation have highlighted that poverty and ethnicity often go hand in hand and women are more likely to be isolated and socially inactive. We also have first-hand experience of the extent of barriers that these communities face in accessing online information due to a lack of digital skills. We will deliver a 1 year project 'reducing isolation' with an added benefit of increasing 'economic prospects' supporting South Asian, Middle Eastern and African communities with further engagement to reach women and people over 40. The project will focus on building capacity through coaching and training people to become digitally included in a number of areas including employment, welfare and overall health and wellbeing. To reduce linguistic barriers, we will employ staff and volunteers from diverse communities to provide language support and utilise some of our tried and tested materials for training workshops and one to ones. Our main delivery will therefore be focused on * Weekly drop in surgeries to our IT suite that will support individuals on adhoc requests such as completing applications, CV building, job search, welfare forms and becoming active on social media. We will use our computers, tablets and phones for these activities. We will finish the drop-in with a 15-30 min social activity. * One-to-one in depth support for in need for further capacity building on how to use modern day technology. This will include setting up e-mails, creating social media pages, looking for specific information relating to interest and downloading apps that support health and well-being. * Quarterly Media and Digital skills workshops We will have tools in place such as the Essential Digital Skills Audit, Personal Development Plans, Journals to track changes and case studies to record the impact of our activities.
01/08/2019 £10,000 Forres Area Community Trust 3? We will engage those who are furthest from the workplace and who need extra support in getting online and using digital devices. We want to reach those that live in rural areas locally as they miss out on services. The project will be managed by Forres Area Community Trust as the anchor organisation for the area.  We will employ a part-time project co-ordinator to deliver this project. They will plan and deliver the drop in sessions, training and outreach work. They will also support and train volunteers. We want to deliver the following programme: * Outreach sessions in villages to reach those who do not have access to travel or who cannot travel easily, as this a significant barrier to increasing engagement and reach of our project. * Training – 4 week blocks for jobseekers. This is designed to support the clients to feel confident using a device and encourage them to go on to apply for work, access medical services and use online banking. Each session will be between 1 and 2 hours long and will have a maximum of 6 clients per block. * Volunteering - We will increase the volunteering opportunities within this project; particularly aimed at those over 16 who need to develop their communication skills and gain work experience. We currently have 2 volunteers under 20 who are volunteering with the Forres online project and are working towards their Saltire award. They support clients at the drop in and have participated in the pilot outreach sessions. We know from consultation that we have taken over the last two years that there are still a number of our community that do not want to be online as they do not see the benefit, are worried about staying safe online or breaking the equipment that they use because they don't understand it fully. Our volunteers and staff communicate and support learning through discussing what their needs are and finding the best way forward to encourage their learning, whether that be online programmes, one to one support or small group learning. We also undertake presentations to groups and organisations to tell them of what we have available and how we can support them. This has been a very successful way of engaging clients as people feel better knowing who is offering the service and word of mouth is still a very powerful way of getting our message across.
01/08/2019 £9,907 WHALE Arts 4? WHALE Arts' "Wester Hailes Digital Skills Development" project would see our Digital and Communities Lead run two-hour drop-in sessions three times a week focusing on teaching basic digital skills to those who feel they need it. The sessions will use the Digital Sentinel, Wester Hailes' local news website, to show how any skills learned can be used in a practical real life way to improve economic prospects. The topics covered in these sessions would be raised by participants, allowing them to learn at their own pace and focus on topics they have an interest in. As topics covered are raised by participants, we cannot say for sure what topics will be covered. Past experience though has suggested it could include: Word processing skills to write an article, photography to promote an event, internet use to look up local events, activities or job offers. Completing online job searching application: creating accounts with popular job search sites, writing CVs, creating an email address, how to send CVs using smartphones Completing online benefit applications, help entering the necessary data, creating accounts, completing work Journals. Assistance with new technology and devices, help setting up new smart phones, explaining the difference between wifi and mobile internet. The regularity of the sessions will allow as many people as possible to fit them into their schedule, allow participants to build relationships with staff, support them to feel comfortable and encourage them to give the time required to practice and develop the skills to a level where they feel able to proceed alone. This is something that previous participants have told us they prefer to other courses where they feel bombarded with information and forget some of the things they learned soon after the course. The drop-in nature of the sessions allows people to stay for as long as they are comfortable and removes the pressure caused by more formal classroom conditions. We will provide Desktops and iPads for participants to use during the drop ins but whenever able will encourage participants to bring their own devices so they can practice with the technology they will likely have access to at home. Moreover, to ensure people can continue to use the skills they have learned at home the sessions will not only show regularly used software (such as the Microsoft suite of Office tools) but will also inform participants of free or low cost alternative software available.
30/07/2019 £10,000 Carers of West Dunbartonshire Limited 3? The grant will help us to upgrade our IT system, a review has identified a challenge in that our server is several years old and some of our PC's are developing problems. We have identified a need to put in place more efficient server hardware and PCs– allowing us to improve efficiency and ensure that the new data management system which we installed early in 2019 can be used to maximum effect. We would like the funding for the following: 1 x Fujitsu Primergy TX1330 M4 1 x APC Smart UPS 1500va 9 x Fujitsu Esprimo D538 desktop PCs 1 x Fujitsu Esprimo D538 desktop PC (for the backup process) Including installation & configuration. This includes backing up our existing email and migrating it over to Office 365, set up the users and any distribution lists/shared mailboxes required. Storeage Craft Recovery Ability will also be installed. This is a suite of software to protect our system more securely.
30/07/2019 £7,350 Perth & Kinross Association Of Voluntary Service 5? We would like to work in partnership with Lead Scotland. They are a voluntary organisation which is set up to empower disabled young people and adults and carers across Scotland to access learning opportunities. We would like to work with them around raising awareness of the Jointly APP created by Carers UK. Jointly APP is an innovative mobile and online app that is designed by carers for carers. Jointly makes caring easier, less stressful and more organised by making communicationand coordination between those who share the care as easy as a text message. PKAVS would like to work in partnership with Lead Scotland in training up our staff and volunteers who have direct access with carers on how to set up and use the Jointly app. We would then like to work with Lead Scotland on delivering group sessions for carers as well as the option for Lead Scotland staff to accompany PKAVS support workers to carers homes so they can be shown how to set up the app. These home visits may be particularly beneficial due to the geography of Perth & Kinross meaning that it isn't always possible for carers to be able to travel to a central point for these opportunities. Ideally we would like Lead to deliver 3 two hour sessions in August to PKAVS staff and volunteers on this Jointly app. Depending on numbers attending that Lead would think manageable we may also be able to extend an invite out to staff from other third sector carer related organisations for them to attend these training sessions too. We would then like to look to set up 2 training sessions each month (2 hours each) for groups of carers to attend. These would be delivered throughout Perth & Kinross and not just in Perth City. We would also like to retain some of this time though just in case there was the need to do some home visits to carers (especially those living in very rural locations who cant easily access transport). We have allocated a budget for 30 one to one visits during the 6 months from October to March (this would give us the time needed from receiving the funding to promoting then setting up these groups). The only other thing we would like funded is 3 tablets. Not all carers will have access to their own device to see the app. What we'd like to do is have some available to take on home visits and possibly leave with the carer for a spell to see if the app helps. If this was the case we could then put in an application to our Time4Me respite fund for carers so we wouldn't just take the tablet back but could instead award up to £250 to the carer to purchase one of their own if they had found having this available to them really beneficial.
29/07/2019 £10,000 Renfrewshire Carers Centre 4? We were part of a consortium bid last year to purchase a new management information system, office 365 , txt messages etc which has made a real impact on the centre and being able to deliver and report on outcomes for carers. Having got the new system it has highlighted other areas of need including: Training on office 365: we currently feel staff are not making best use of the system which training will assist with and enable them to have more time for direct carer services as they will manage their workload better. Database update: We would like to commission work to enable us to streamline some of the database processes e.g. need to input information for census twice which is time consuming, printing of ACSP in suitable format Tablets/mobile phones: With the new system in place being cloud based we now have the facility to carry out adult carers support plans in the carers house rather than writing plans then transferring to computer but don't have the equipment to carry this out therefore the purchase equipment to make this possible Update equipment: As part of cyber essential work being carried out by our IT provider they have identified that our software packages for our computers and server need to be updated to ensure the operate adequately Development of App for Adult Carers Self Assessment: The Young Carers Statement have been very successfully developed through an APP. The development of an App for Adult Carers to complete a self assessment on line will make it more accessible for carer to complete on their own- highlighting the need they have identified. Txt messages: the txt messaging system has been invaluable to carers and the centre to communicate support events for carers and would like to expand this
29/07/2019 £32,323 Glasgow Association For Mental Health 4? We would like to use the fund for the implementation and procurement of an online software solution to be used by the Glasgow City Carers Partnership (GCCP) in a city wide database/caseload management system. This software solution would be used by all of the third sector partners and care services for carers and would be accessible by 60 concurrent users. This fund would enable the GCCP to complete the final stages of procurement which involves some further consultation between the third sector GCIS steering group. After software demonstrations from both suppliers and evaluation and testing of both systems the next stage is the design, build, test and deployment phase. The Partnership has been through a detailed process with milestones to reach at each stage of this process. Extensive work and collaboration has been carried out with the help of all of GCIS steering group partners 15.1.19 – Workshop with steering group facilitated by Storm ID a) Identify internal and external user groups b) Capture their goals, motivations and frustrations c) Identify and map out the existing business processes d) identify and understand user experiences of current processes 22.1.19 – Second workshop with steering group was facilitated by Storm ID a) Identify user requirements for a new system b) writing user stories to reflect these requirements c) Prioritising user stories 7.2.19 – Project Manager prepared an evaluation process document along with a Software Requirement specification for the steering group to use for the selection process for the new case management and reporting system 11.2.19 – Project Manager created and submitted a proposal to the GCCP steering group to carry out an options appraisal for the (GCIS) Glasgow Carers Information System 25.4.19 – Storm ID Consultancy completed the Options appraisal exercise and this was circulated between the GCCP partnership and GCIS steering group for discussion. 28.5.19 – Discussion and sign off for options appraisal report with the next stage agreed to meet the two shortlisted suppliers for demonstration. Introduction to partners and volunteered to take on the responsibility from Volunteer Glasgow. At present the GCCP partners do not have a centrally standardised and efficient system for managing cases, monitoring and reporting. They use collections of databases, excel docs, word docs and paper processes to try and manage this currently. This is labour intensive and inefficient and can be complex for staff to use and errors and corruption can occur. This fragmented approach places a strain on the current services with burdening office administration and limits the reporting capabilities and the time that can be spent directly with carers. The procurement and deployment of this new online system will have a large impact on the carers support service and will enable the staff to work more effectively and efficiently. This will increase the service capacity and allow more time to be spent working directly with carers. SEE ATTACHED ADDITIONAL INFORMATION
29/07/2019 £10,896 North Argyll Carers' Centre 3? We would like to apply for funding for organisational development enabling our team of staff and volunteers to increase their skills and have the opportunity to reflect on work practice in relation to our work with carers. The training is a blend of -Team development where we can explore how we can work as part of a high performing team and how to deal with change positively: impact of the Carers (Scotland) Act on our work practice and how each and every one of us fits into the picture of carer support locally. Training to include • Feel more united and connected as a team • Work even more effectively together as a team with common objectives and a shared vision • Identify what it takes to create healthy and engaging relationships within a team • Explore team dynamics and how to lead and get the best from teams • Understand difference and how to value and celebrate it within a team • Feel more able to have open, honest and crucial conversations with each other • Learn how to deal with change in the organisation/team Practical communication skills for carer support, particularly around Adult Carer Support Planning, Young Carers Statements, Carer Support including insight into communication styles, preferred styles and how and when we can adapt for most impact: • Develop key communication skills including listening, questioning and offering feedback working to an outcomes model for carers • Learn about different communication styles, personal preference and how to adapt to get the best from yourself and others • Learn about Transactional Analysis and how this approach can help have appropriate, adult-to-adult dialogue and relationships with our peers • Learn how to manage courageous conversations -Report Writing for Carer Support Workers • Apply learning to everyday work with carers (6 days over 4 months ( 3x 2 day training courses) with staff keeping diary logs throughout the period for active learning sets during training) Practical Skills for Bereavement Support - A one day workshop for our staff in their roles as we encountering bereaved carers. It aims to help us best to support those individuals and families with whom we have on-going relationships, how to continue those successful relationships after bereavement has occurred, and how to sensitively work with the common 'need to do' after the death of someone close. It will also develop staff and volunteer skills in understanding the boundaries of their roles and when and how to empathetically signpost individuals for further support. (1 day workshop) Practical Skills for Young Carers Workers -two day training is to raise participant's knowledge and confidence in intervening effectively with Children and Young People in emotional distress. (2 day training course and 2 x half day group supervisions following training to reflect on actual practice = 4 days in total) 1 day Benefits awareness workshop for all front-line staff
29/07/2019 £10,000 Voluntary Action Shetland 4? We are looking to get carers more involved in the planning of services, specifically short breaks. We have had difficulty in the past in getting the carers engaged but at the moment, one of the council local services has been engaging with their carers about the respite service that they are offered. This group are interested in working with us and we would like to bring them together but expand the group to cover those that aren't within the current scope for the local authority review, for example including carers of people who are in children's services, as these will be future users and also those caring for adults who do not have a learning disability. Within the local authority review they have looked at some options but we would like them to go further, to do this we need to inspire carers to look at ways of doing tings differently, much of the current project has worked on making changes to the staff attitudes. From some of the information already gathered there are ideas that the service will be able to change but the project is very much local authority led. We hope that by opening up the group to a wider group of carers and us being able to contribute by using our budget to explore other options we will truly be able to offer carers choice in how they receive their shortbreak. Some of these ideas will need to be tried and tested by carers before other people will be willing to put them into practice. For example this may involve bringing up speakers to give new ideas for example some of the campaigns that are being run South such as "Stay up Late", "Shared Lives" or "Gig Buddies" We would like to create a few opportunities for carers to come together where we will facilitate how things can be done differently to give people new ideas for different ways of achieving their short break. We would develop a short action plan from this which would have money available to overcome hurdles that may be put up by the local authority. We will need to work closely with the local authority to make any changes but we have already identified that some staff are open to doing things differently so we will involve these people at all stages to ensure we are working from within too. We will measure the change by providing case studies of where a new idea has been tested to show how things can be done differently. We will organise an end event to promote to all carers "Real life changes in their community in achieving a shortbreak" and also put them on our website. We hope the impact will be more choice for carers and that to achieve a shortbreak it does not have to be in the traditional way that has always been offered. The process will be to inspire the carers of how things can be done differently, follow some sort of support planning to help them come up with the ideas that would suit their personal circumstances and then test the change. So this should work that we would look for 2-3 people to come up and speak, examples of this may be Shared Lives, Gig Buddies, Stay up Late, Altogether Travel – these give people ideas about how things could be different for a shortbreak. We then work with a trainer / organisation to do support planning with families We then give each of the families a budget of up to £600 to try something that hasn’t been done before. The process will be to inspire the carers of how things can be done differently, follow some sort of support planning to help them come up with the ideas that would suit their personal circumstances and then test the change. So this should work that we would look for 2-3 people to come up and speak, examples of this may be Shared Lives, Gig Buddies, Stay up Late, Altogether Travel – these give people ideas about how things could be different for a shortbreak. We then work with a trainer / organisation to do support planning with families We then give each of the families a budget of up to £600 to try something that hasn’t been done before.
29/07/2019 £5,557 Fife Carers Centre 3? We are asking for funding to purchase 7 laptops to enable our service to me more flexible and efficient in delivering tailored support to individual carers. Our service covers a wide geographical area and laptops for individual workers to be able to complete work such as form filling, letter writing and also to be able to undertake admin work whilst out in the field would enhance our service delivery. These laptops will also be networked to staff files and our client database, funded through previous CATS fund applications.
29/07/2019 £5,018 Inverclyde Carers Centre 2? We want to purchase, install and train our staff to use video conferencing equipment. We envisage this having multiple uses and benefits including engaging with Carers who are not able to visit the centre or locations we operate in, through 1-1's with staff or volunteers, or group activities. This will help reduce isolation, better inform and increase digital skills of Carers. We will measure this increase in the number of Carers using technology to engage with the centre. This will help reduce isolation, better inform and increase digital skills of Carers. We will also show "Alex's Experience" a skit, performed by our Carers Drama Group, about a local Carers experience of Adult Carer Support Planning and other informative films. This will help raise Carer Awareness of the benefits of ACSP and support. It will also improve the efficiency and quality of Carer Awareness training which we provide for up to 150 professionals coming in contact with Carers, helping them understand the benefits of identifying and supporting Carers. Some Professionals do not know of the centre and those that do may not have had any direct contact with the centre. Finally, we will use this as a tool for evaluation and engagement with Carers, to share Carer experiences with their peers, professionalism and capture feedback from Carers in a less formal format. We will measure the impact this investment has on staff by staff self assessment of skills, knowledge and experience before and after training.
29/07/2019 £7,000 VOCAL (Voice Of Carers Across Lothian) 4? New methods of carer engagement using video based digital resources to: • Improve self-identification early in the caring role, providing access preventative support • Express complex information/concepts, increasing awareness of the Carers Act and Self Directed Support for carers • Offer more choice, options and flexibility for accessing support • Diversify methods used to capture impact, providing opportunity to capture non-verbal or non-written impact • Enhance existing training programme with new delivery methods This will include newly developed material, alongside use of existing hardware and video, with the following activity planned: • Produce a carer identification video and distribute through social media, GP practices and training sessions. Carer identification is a well documented challenge, particularly for new carers who often wait until crisis before seeking support. This resource will support early access to preventative support. VOCAL's Communication Officer with support from carer support staff will edit existing carer digital stories to produce a short and engaging film aimed at carer identification. Impact: Increased number of new carers access VOCAL, earlier in caring role. VOCAL captures data on how carers heard about us, and when they started caring and will use this data to measure impact. Additional measurements will include social media engagement and views, and carer feedback. • Produce four videos tailored to capture practice in Midlothian and Edinburgh on Adult Carer Support Plans/Carers Act and Self Directed Support for carers. Both topics are potentially complex concepts for carers, and the videos are opportunities to present information in short, visually accessible formats without the need to read lots of information, recognising that both time and literacy will be barriers for carers accessing this information. VOCAL will recruit an external agency to support the storyboard, filming and production of these videos. Impact: Carers are more aware of the choices and options available. In addition to capturing feedback through regular reviews with carers, carers will have opportunities to comment online and via training on the effectiveness of the videos. • Use existing hardware and video software and testing impact (with 40+ carers) of: o video calls and video information messages (as opposed to voice or SMS) o video recording of outcomes or activity/impact that does not lend itself to words or text. This would take place during ongoing support plan reviews with the carer. o webinars enhancing the content and delivery of VOCAL's existing training programme. Time, transport, rural locations and availability during working hours are all barriers for carers accessing support. Undertaking these small tests of change will enable VOCAL to build staff digital confidence in using new channels of communication; prioritise the most effective video options and enhance the options currently available to carers.
29/07/2019 £4,948 Inverclyde Carers Centre 2? We want to provide additional Salesforce and Microsoft 365 training for our team of staff and volunteers. Initial training was provided to the staff team shortly after moving to cloud based computing last year however since then staff members have left, new staff have joined us and key administrative staff have returned from maternity leave. As a small organisation with limited IT support this has meant that much of skills and knowledge we were building was lost along with part of the support mechanism which we had created. We recognise that we have varying levels of confidence across the team and that some need more support than others to ensure they can work in an efficient manner and be confident using Microsoft 365 and that others are confident supporting them to do this. For that reason we wish to bring in a local organisation Software Training Scotland to provide staff, on-site at Inverclyde Carers Centre with Microsoft 365 training to all our staff. Analysis of Individual Training Needs/Training Plan: Producing a detailed analysis of each member of staff's requirements and producing an individual training plan to achieve a set of mutually agreed, individual learning outcomes. Group Learning Sessions: Providing group learning sessions in Microsoft 365 where content is applicable to all staff. Individual Learning Sessions: Providing individual learning support in Microsoft 365 where content is specific to the individual. We believe that by observing our staff in their working environment, trainers will be better placed to address issues faced and identify solutions using the available apps, this will lead to a more tailored learning plan and better outcomes. The impact will be our staff are more confident using technology to support carers and record work. Thus reducing the amount of time and effort required to evidence support provided and communicate better with Carers. We will measure success by comparing skills, knowledge and understanding of staff at the beginning and end of learning.
29/07/2019 £2,840 Dumfries & Galloway Carers Centre 2? This application is for funding to enable a 4 day course to be provided to staff to aid staff development, build staff resilience and further develop emotional intelligence. Carers Centre staff endeavour to provide a service based on our core values, see above: Over the last few years the service has become increasingly busy with increasing numbers of Carers. Last year support was provided to over 1400 individual Carers and Young Carers with 725 of these being new to the service. In turn the complexity of the cases that staff are dealing with has increased and this puts added pressure on the staff. In preparation of for the Carers Act implementation prior to April 2018 all staff have completed Good Conversations training and more recently training on Psychological Approaches to providing One to One Support. The organisation would like to invest in the staff skills and competencies by providing a 4 day course over a 6-9 month period to assist staff to further develop skills for managing the stresses and anxieties of working life as well as techniques for developing resilience and managing healthy relationships. The course will also be supportive to the Carers that are employed with us and those that will become Carers in the future while employed with the service. The course outline is below: Day 1: Awareness & Automatic Pilot and Living in our Heads • Recognising the tendency to be on automatic pilot and getting lost in rumination • Noticing the chatter of the mind and how the chatter tends to control our reactions to service users, colleagues and workplace events/situations Day 2: Gathering the Scattered Mind & Recognising Aversion • Becoming familiar with behaviour of the Mind working away in the background to complete unfinished work tasks and striving for work based future goals • Developing the skill of 'coming back' to the task in hand by seeing more clearly what 'takes us away', distracts us • Recognising when we try to cling to jobs and avoid other jobs Day 3: Allowing and Letting Be & Thoughts are not Facts • Relating differently to experiences by bringing a sense of allowing and letting be, without judging or trying to make it different • Bringing an attitude of acceptance which is a major part of taking care of oneself • Realising that our thoughts are just thoughts and that the same pattern of thought recur again and again Learning to stand back from our thoughts and see them as passing states of mind, negative thinking as distorted products of those mind states and reducing stress. Day 4: How can I best take care of myself and Maintaining and Extending New Learning • Using skilful action to take care of ourselves in the face of stress and anxiety. • Learning how to respond more promptly and effectively to stress/anxiety (both in the workplace and home) by learning to recognise our personal pattern of warning signs • Maintaining a balance in work and life • Preparing for the future "what do I do when I notice early warning signs?"
29/07/2019 £6,410 Dundee Carers Centre 4? Development of a series of e-learning modules, for carers and workforce members, that outline carer's rights and the support options available in Dundee on the Carers of Dundee platform. Along with the modules, we will develop an interactive events calendar and learning portal on the partnership platform that enables Partnership and community organisations to upload their own events and resources pertinent to carers and the workforce that support them. This will require resources during setup, but once running will increase efficiency and communication between partners and will streamline the experience for carers looking for information and support. All resources being available directly or linked in to one central place online will make the process easier for carers who are often time limited due to their caring role and may not have time to search for all they information they require. This expansion of the existing Carers of Dundee website will provide a new method of carer engagement using digital technology as a tool for carer and workforce skills development. We have found that the flexibility offered by online learning suits carers who are often time poor, unable to travel to face to face training sessions, or may need to change plans at the last minute. We also know that flexible learning suits the needs of a diverse, busy workforce. The portal will ensure the site is up to date, dynamic and intuitive, enabling carers to find the information they need, when they need it. Over the past year, we have delivered an increasing amount of face to face training which carers, staff and volunteers have participated in together. The feedback from this has been positive, breaking down the barriers between paid workers and carers, enabling carers to feel valued and respected as equal partners in care, and providing the paid workforce with valuable insight and information. This proposal will enable us to bring that partnership approach into the digital sphere, making training and information sharing more accessible to busy carers and workers than face to face interventions. The modules will accessible as a full course to be worked through, or as 'bite size' chunks for people to dip into and find exactly what they need, when they need it. Testing of modules will take place throughout. SEE ATTACHED DOCUMENT FOR FULLER INFO ON CONTENT
29/07/2019 £8,943 Quarriers 7? To enable FWWs to provide the most appropriate support for Adult Carers and Young Carers, developing enhanced assessment and interview skills is essential, and contributes to identification of individual carer outcomes through the ACSP and YCS process. We are seeking funding to increase capacity within the staff teams across Aberdeenshire and Moray in relation to: • understanding and creatively supporting identification, recording and achievement of personal outcomes • having appropriate knowledge of a range of assessment and interview techniques to support carers to understand and acknowledge the challenges they face and the steps possible to overcoming them • having the practical skills to motivate, encourage and empower carers to take ownership and make progress The training will enable staff to; • more effectively support those carers who don't recognise their caring role or its impact on them to explore their circumstances and identify areas where change and improvement could be made • support carers to complete more detailed and focused ACSPs and YCS, leading to improved outcomes recording and monitoring and increased engagement from carers in the process • tailor their approach to individual carers more effectively, through more accurate identification of key issues and areas of concern • more appropriately support and encourage those carers who are unable to see what control and choice they have over their situation, by enabling incremental change through outcomes-based support programme planning Training will include 'Carers Outcomes Star', 'Motivational Interviewing' (MI) and 'Intermediate Motivational Interviewing' (IMI). The training will be provided by Triangle Consulting and the Scottish Drugs Forum and will mainly take place at two locations, in the service offices in Elgin (Moray) and Inverurie (Aberdeenshire). This will allow easy access to training for staff and volunteers in both local authority areas whilst keeping travel costs and staff rota disruption to a minimum. The 'Carer Outcome Star' training will take place over 1 day for 15 FWW in the Elgin office. The 'Motivational Interviewing' training will take place at over two days in Quarriers Elgin (Moray) office for up to 20 FWW and over 2 days for up to 18 FWW in our Inverurie (Aberdeenshire) office. The 'Intermediate Motivational Interview' Training is a 3-day course and will take place in our Inverurie office for 6 senior staff. We have included costs for lunches and refreshments at all the training. Accommodation and travel costs for 3 staff attending the Intermediate Motivational Interviewing over 3 days have been included in the budget.2. Training Evaluation; All FWW and Senior Staff training in Motivational Interviewing, Intermediate Motivational Interviewing and Outcome Star training will initially be evaluated from Training feedback forms which will be administered immediately after the training has taken place. At Quarriers staff supervision reviews take place every 6 weeks. Once staff have been able to use their learned knowledge and skills, this will be evidenced on their training evaluation report. The impact on carers will be measured to via ACSP/YCS completion in terms of improved recording of outcomes. That also forms part of regular staff supervision and caseload monitoring.
29/07/2019 £9,888 Unity 3? We are seeking funding to provide staff with arrange of training that will increase their skill, knowledge and confidence to undertake this work and to produce high quality, outcome focused plans/statements which accurately reflect the carers needs and how these can be best met. Each Centre has held staff meetings to discuss with staff about what training they would benefit from and we have contacted several training organisations, we also sought the advice of colleagues within the HSCP about the training and training providers that would be most relevant and of the highest quality. From this activity we have identified In Control Scotland as a suitable training provide and would like to work with them to deliver the following 1 day sessions • Understanding self-directed support • Getting to grips with support planning • Support planning • Embedding a personal outcomes approach in practice • That's Life – person centred approaches to risk • Recap and Review session These sessions are relevant to all 3 centres. Individually each Centre's staff teams are quite small and the respective managers think it would be beneficial to undertake the training with peers from other Centres as this would facilitate greater discussion, sharing of practice and encourage network and peer support. The above training is very relevant to the specific duty of adult carer support plans and young carer statements but will also influence the practice of how our staff support carers on a day to day basis. During the staff consultation, they also identified training and support in relation to hosting meetings, information events and support groups. For this reason we would also like to incorporate a session called Crafted Meetings by Tic Toc training. This training provider has recently worked with Dumfries and Galloway Carers Centre and evaluated extremely positively. Finally in addition to the above training we have identified the need to improve the staffs ability and confidence in using information technology. All 3 Centres were part of a consortium application to the first round of CATS funding and were awarded funding for a new management information system. This new system can be accessed from out with the office and this has required the Centres to change their IT operating systems to Microsoft Office 365 and our staff need support to make the most out of this system. Again we have identified a training course delivered by Tic Toc training called, "Time management and putting outlook to work." Some of the stated outcomes of this training include • Full utilisation and value from Office 365 • Less pressure and stress – develop 'e-resilience' • More in control of daily tasks and projects • Handle interruptions better • Distinguish being 'busy' from being 'productive' • More reliable – less procrastination • Less time spent dealing with emails • Time saved due to better prioritisation/focus • Better 'work life balance' • Better team working • More efficient processes After every training session we would ask all staff who attended to complete a training evaluation form. We would then gather the information and discuss with staff. We would have follow up sessions at the 3 month & 6 month stage. Again, fully involving staff and management. We would also discuss with staff at team meetings and at each staff members supervision sessions. We would also have a team catch up specifically to discuss the training and the impact it was having. This would all be documented and assessed by management. We would speak to carers after the training and ask them if the service has improved since staff received this training. We have centre evaluation forms and we would have questions around the training added to it. Carers could then directly let us know the impact of the training after staff have attended.
29/07/2019 £6,305 Carers of East Lothian 2? We are applying to Strand 2 to support 2 separate (but important) aspects of organisational development. Firstly we want to invest in the skills of our team of CoEL's Carer Support Team by funding staff to participate in Seasons for Growth adult programme companion training (our 2 staff members who work with parent carers would also participate in the parent programme "add on" training). The Seasons for Growth programme aims to build resilience and bring hope and confidence to adults who have experienced significant change or loss in their lives - as is often the case for unpaid carers while the cope with huge changes in relationships and in their lives, loss of companionship and aspirations for the future, and often ultimately death and bereavement. Secondly, we are applying for training / consultancy to enhance both CoEL's and other Carers Centres use of the Charitylog Client Record Management system. CoEL was the first Carers Centre in Scotland to adopt Charitylog and we have been using it since early 2016. It is well embedded in our day to day operations and we have shared our experiences of using the system with a number of other Centres. However, we are conscious that our usage of the system has remained largely static. We have not been able to take full advantage of system enhancements nor were we aware before preparing for this CATS3 application of the bespoke developments brought in by Dizions (the company who created and maintain Charitylog) to support the Scottish Carers Centres who recently adopted the Charitylog through the first round of CATS funding. We are therefore applying for 2 days training and consultancy from Dizions to work directly with CoEL to support and enhance our usage of the system and take fuller advantage of system enhancements to date. Furthermore, CoEL has lead discussions with the several Carers Centres in Scotland who are now using Charitylog, about the setting up of a Scottish Charitylog user forum where all centres can learn from each others' experiences. Although all centres are at different points in their adoption and familiarity with Charitylog, there is a strong appetite amongst us all to take this forward as we all see this as becoming a self-sustaining and very cost effective way of getting best value from Charitylog and to help ensure that all centres can maintain this over time. This approach is very much supported by Dizions. CoEL is therefore applying on behalf of all the centres who would be involved in the user forum for 2 additional days consultancy and support from Dizions to act as a catalyst for, and to support the setting up of, the user forum.
29/07/2019 £4,890 Carers of East Lothian 2? We are applying to Strand 1 to pilot an innovative project setting up and facilitating carer knowledge exchange forums and connecting them with East Lothian Health and Social Care Partnership's Strategic Change Board Reference Groups to enable much greater partnerships between both groups in the strategic planning and development of services. Central to this project will be promoting and embedding the use of agile, social collaboration technology - in particular Slack (see as the key tool to enable this. CoEL is a member of these reference groups and, following our participation in SCVO's CATS funded digital accelerator course, we proposed to them the adoption of Slack as a much better tool to promote engagement and collaboration on the policy and planning issues the reference groups are working on. This was positively received but at a time of competing demands no action has followed. At the same time, CoEL is in contact with a number of carers who have expressed a wish to be more involved both policy development and forums where they can share knowledge and experiences with others. However, many carers struggle to find the time to be able to participate in meetings which currently are the only forum on offer to facilitate this kind of knowledge exchange and policy collaboration. We are applying for funding to hire a sessional Carer Support Worker to bring these 2 opportunities together and drive forward a step change in the involvement of carers in the strategic planning and development of services in East Lothian. This worker will support both the adoption of Slack within the statutory and 3rd sectors as a tool to enable greater engagement and will work to identify and support groups of interested carers and engage them with Slack as a key vehicle for participation. The key tasks for this post will be: • Engage with the key officers in ELHSCP to get them to act as champions for the adoption of Slack as better tool for co-working in the Reference Groups • Engage with 3rd sector partners to promote the same • Gaining commitment to using Slack – possibly initially within the one or two reference group communities most open to its use • Supporting adoption by demonstrating the intuitive nature of Slack to members of these reference groups with a view to developing a critical mass of early adopters • Building on and developing CoEL's current network of carers interested in being involved in strategic policy and services development • Supporting carers adoption of Slack through group meetings, 1 to 1 support where needed initially and buddying support • Disseminating the lessons from the adoption of Slack across all reference groups and wider into other areas.
29/07/2019 £6,588 Carers Link East Dunbartonshire 4? Carers Link provides a range of support services to carers, tailored to each person's needs at any particular time. One aspect of this support is 'Carers Call', an essential telephone support service providing emotional support to 551 carers (this year so far) over the phone. Talking with others is a fundamental part of our lives, but caring for someone can be an isolating experience. Carers Call addresses both the social isolation, and the need for information and support. This peer support service is delivered by nearly 30 of our volunteers - most of whom were carers - and managed by our Volunteer Coordinator. Sometimes the sheer amount of time and energy that carers dedicate to their caring role means that the carer can forget they are important too. The volunteers call to suit the carer, varying from weekly to 3-monthly. They build a relationship with the carer, making sure the conversation is focussed on them, and not the person that they care for. The volunteers answer any questions the carer might have about their caring role, and can refer the question to staff if the carer needs in depth support or advocacy. The relationship between the carer and volunteer means that Carers Call acts as a monitoring service, and the volunteer can spot early signs of increased stress or an impending crisis, worsening or breakdown of the caring role. They are also able to highlight any changes in the carers own health and wellbeing. The data collected for the Carers Census has highlighted the fact that at least 25% of the carers we support are parent carers and 31% were adult carers i.e. aged between 18-64. Given these demographics and our experience of delivering the service, we know that many of these carers work and so find it difficult to speak about their caring role over the phone during the day. We therefore seek funding via the CATS Fund to test whether offering Carers Call via digital communication will mean that more carers are able to engage with the service, and receive support that they would not otherwise have been able to access. This pilot will test the use of Skype or FaceTime, Live Chat, Click Meeting as well as traditional e-mail. To achieve this, we would like to replace the 8 PCs currently used by the Carers Call volunteers with new Windows 10 Pro PCs and install MS Office 2016 Standard. At present, the computers used by volunteers are the oldest within the organisation – almost 10 years old. These computers use Windows 7, have low levels of operating RAM and whilst sufficient for reading and typing in Microsoft Office Word are unable to cope with much more, certainly not the capacity required for online and digital communication. SEE ATTACHED DOCUMENT GIVING FULL DETAILS OF DELIVERY PHASES
29/07/2019 £2,600 South Lanarkshire Carers Network Ltd 1? Carer engagement and involvement are crucial elements to both the work of SLCN and in the successful implementation of the Carers Act. If successful, CATS funding will upskill staff in community development approaches and methods of engagement, involvement and participation. This will enable us to implement a young carer engagement programme that reaches known and unknown young carers giving them the opportunity to shape a future young carers service. In addition, a carer and volunteer training programme designed to support carers to fully participate in local decision making processes raising the profile on the issues and interests of unpaid carers in South Lanarkshire. This grant will develop staff understanding, improve their skills and assist in the identification of new ways to engage carers in local decision making structures. Delivered by the Scottish Community Development Centre, training will comprise: • An Introduction to Community-led Health: utilising 'Community-Led Health for All: developing good practice', this training will draw on the key competencies set out in the resource to support communities and practitioners to explore how a community-led approach can support healthy communities. • Community Engagement De-mystified: The active participation of communities and service-users in decision making processes and the design and delivery of public services is now a central theme of public policy and service delivery. This introductory training explores the principles, standards, processes and methods that underpin good practice in community engagement. • Health Issues In the Community (HIIC): This is a training programme aimed at increasing community capacity, increasing community participation, and establishing / consolidating community development approaches to tackling inequalities in health. The training will be delivered in the order shown above to enhance staff learning by taking them through a process that starts by introducing the concept of community-led health and how it can help tackle health inequalities, before going on to explore different approaches to community engagement becoming tutors in delivering Health Issues In the Community (HIIC) courses. Staff will develop a deeper understanding of the value of implementing a community development approach to carer engagement and involvement. Following the training, a carer and volunteer training programme will be developed and implemented to increase engagement and participation in local planning structures.
29/07/2019 £4,884 The Haven 7? Our Haven carers have fedback to us that as well as the 1:1 support provided within The Haven Model of Care they really would gain a lot from increased group sessions. The request for funding is that we would like to commission The Kinharvie Institute to deliver a bespoke training course on facilitation skills. The Kinharvie Institute aim to facilitate individual and organisational change. Their expertise is in facilitating people to think creatively and act courageously in achieving the organisation's mission. Our service delivery team are the best suited staff members to take these group sessions, however to ensure that our clients outcomes are continued to be met, that boundaries are being maintained and everyone is getting their needs met through these additional activities these team members will benefit from Facilitation Skills training. This particular kind of skills training will not only give our service delivery team increased facilitation skills but it will enable them to work in an assests based way which will link in directly to the WIN model of care practiced at The Haven. The facilitators would work with us in advance to create a training course that would meet all of our desired outcomes. The training will enable our service delivery team to guide our carers through group activities to ensure the self-identified outcomes of carers are met. For example, following training our staff will be able to: Set boundaries It will be important to set ground rules and objectives as well as building in time for reflection. In order to achieve individual and group outcomes, the facilitator would need to know how to help the group to establish session activities that are reasonable and achievable within the time of the group. They will also need to know how to keep within the boundaries. Remain impartial Our facilitators will need to know how to remain impartial. They will need to build skills in influencing the group but not dominating it. Understand the group dynamics Training will help our team to understand the process on how people feel about taking part. The training will guide them in how to unlock the potential of the group to achieve its goal. Use their personal style A facilitator should bring their energy and personality to the group to create an open and honest environment. This will enable our carers to open up and lay their trust in the group. Intervene when appropriate Training will show the team how to be continuously aware of what's going on, how to make sense of it and how to decide what to do about it. Challenging the group can be tricky to handle as difficult questions may need to be asked which is why it is so important that our team are trained properly on how to do this. Handle difficult situations Dealing with possible conflict within groups is the biggest challenge to effective facilitation which again is why it is so vital that our team are trained in the best way possible.
29/07/2019 £10,000 Highland Community Care Forum 1? As well as delivering all aspects of the Carers (Scotland) Act 2016, Connecting Carers is dedicated to raising awareness of the rights of unpaid Carers through its services. In order to do this more effectively, reach more areas and deliver consistent key messages, we propose the development and creation of an online e-learning platform aimed at unpaid Carers and health and social care staff. The platform would offer a module aligned with the Carers (Scotland) Act 2016 which would be informative, interactive and accessible, and provide relevant and updated information so that Carers and health and social care staff have a good knowledge of legislation surrounding Carers and information about support available. It would also include information relating to Carers in the workplace and inform employers of the support they can offer to working Carers. This platform of learning would be delivered in the heart of communities throughout Highlands to ensure that all unpaid Carers have access to this opportunity via training and awareness sessions. The target audience will be adult unpaid Carers and health and social care staff, as our Connecting Young Carers team are in the process of producing e-learning modules for young carers and health and social care staff. Once completed, both e-learning tools would complement each other and serve as learning platforms, with a family approach, accessible to all unpaid carers, of any age, across the Highland area. Currently there is much more of an emphasis on digital learning, particularly in remote and rural communities and now would be a good opportunity to develop an online resource. To achieve this we would require: • The creation of an e-learning platform which will be co-produced by Carers to ensure, involvement, recognised as equal partners and their voices are listened to. This platform would enable our module to be accessed via PC desktops/laptops/tablets and mobile phones. It would be web-based and accessible from anywhere, with a default mobile-compatible interface and cross-browser compatibility. • 15 tablets to use as learning tools at facilitated sessions within communities • The hire of venues and involvement of Carers to host and deliver events to demonstrate the new e-learning module • Promotion We will deliver across the Highland area, by providing events/workshops with carer groups covering key areas across the region, at development and testing stage. We will then visits these groups and other community again, once the e-learning module has been created, to promote and demonstrate the new e-learning module using tablets and other presentation methods. Numbers that will be involved -30-40 (a mix of Carers and Health & Social care staff) • will it assess the user on questions asked? Yes, we will include questions at the end of each topic. • Is it a one-off module? Yes, it will be a one-off module which will be updated according to any new legislation and any other updates that are required. • What will a user be learning? The user will be learning about the 8 key section of the Carers Act; terminology of the Act; what an unpaid carer is; what a Adult Carers Support Plan is; signposting and advice; about breaks from caring. The module will involve two learning strands, one for carers and one for professionals. • How will you measure the impact/success of this testing? The creators of the platform will be responsible for analytical reporting including data on number of people accessing; completion stats, geographical spread etc. They will also provide users’ evaluations on content/usefulness/ease of access etc. SEE ATTACHED DOCUMENT FOR FURTHER INFORMATION
19/12/2018 £8,000 Unity 3? We are looking to replace dated desk top computer equipment at North and South Ayrshire, have access to tablets for outreach and purchase an SMS package. As we cover a large outreach/rural area we regularly work out of the office and at present do not have tablets that we are able to take with us. Having access to tablets would greatly improve the quality and effectiveness of service we can provide as we would be able to access the information needed when we are with Carers rather than having to return to the office. We would also be able to access and update our new data management system whilst out of the office.
19/12/2018 £5,990 Perth & Kinross Association Of Voluntary Service 5? The purchase and use of laptops would support us to: 1) streamline existing processes allowing for a more efficient use of staff time when workloads are ever increasing. 2) Provide more straightforward processes for staff and ultimately allow PKAVS to move away from the need to retain paper files. 3) Opportunity to signpost to appropriate services resulting in full family support being actioned through multi-user usage. The laptops would give the member of staff an opportunity to discuss any suggested referrals being made in more depth with the carer as the agency being referred too would have its details easily accessible on the laptop. 4) Enhance the carers experience and making
18/12/2018 £3,218 Voluntary Action Shetland 4? For Voluntary Action Shetland (VAS) and Shetland Care Attendant Scheme (SCAS) to buy ipads for staff so that when they are completing support plans, providing advice and information they will be able to use the ipad to complete the information straight into the case management system. It will also mean that the ipads will be able to have access to information and advice on websites whilst you are out at the visit. We have now realised that inputting the information straight into the database will make us more efficient rather than entering the data at a later date. Getting people to sign the support plans and the consent forms on the ipad will reduce the turnaround time for carer support plans / assessments which will lead to carers being referred into council services and other information and advice services much quicker. Between VAS and SCAS there are four individual members of staff. This means that we would require 4 times the following:- ipad 9.7 (this is compatible with ipad pencil). We require 128GB (so we have the ability to hold some leaflets and info directly on the ipad. This will also support a number of apps which are relevant to carers. Wifi plus cellular is required so that we can access the case management system whilst out of the office on visits. To allow staff to fill in the case management system it will be quicker with a keyboard and to allow the assessment / support plan to be signed by the carer then an apple pencil is required.
18/12/2018 £5,579 VOCAL (Voice Of Carers Across Lothian) 4? VOCAL is seeking funding to purchase hardware and software which will link with our existing cloud based case management and phone systems, to more effectively and efficiently deliver support to Midlothian carers, particularly those living in remote and rural locations: • Three laptops (Dell Latitude 5000 5590 39.6 cm (15.6") LCD Notebook) with 3 year warranty and installation costs included. This will enable staff to undertake Adult Carer Support Plans (ACSPs) and emergency plans on an outreach basis within local communities, at co-located desks with partners and in carers homes. • Two iPad Pro tablets to support: efficient completion and upload of ACSPs and emergency plans; document scanning; benefit applications; video conferencing through Attend Anywhere and the use of a mobile app which links to VOCAL's case management system. • DocuSign Business Pro and Tableau software (three licenses each) installed on laptops. The DocuSign software will enable carers to electronically sign plans and forms whilst the Tableau software will enable staff to produce visually appealing and accessible reports for carers based on their data and outcomes. VOCAL is registered with TT Exchange and would benefit from a discounted rate for this software.
18/12/2018 £6,222 The Borders Carers Centre 2? In order to enable Carers Liaison Workers to complete Carers Support Plans in the home setting and to effectively manage time, capacity and demands, we would like to provide them with i-pads. This will help Carers Liaison Workers to manage workloads and free up some capacity to manage the increase in referrals since the implementation of the Carers Act
18/12/2018 £2,529 The Advocacy Project (Scotland) Ltd 1? We would look for the CATS Fund to fund four Surface Go Tablets with keyboards and Microsoft Office Standard software. We also require funding for our IT support contractor to set them up.
18/12/2018 £6,718 Stirling Carers Centre 6? Since the implementation of the Act in April this year, it has become apparent that some of our computer hardware and software requires to be upgraded to make sure that our service delivery is as effective and efficient as it can be to ensure our unpaid carers are receiving the best support possible. Firstly, we are requesting funding to upgrade some computer hardware within the Centre, namely two desk tops and five laptops. The desk tops are to replace the existing ones used by our front reception/administrative staff. These need to be upgraded, to optimise the registration and appointment booking for our carers. Currently the existing desk tops are slow and it takes longer than it should to deal with carer registration and appointment bookings. Demand on our services has increased with the introduction of the Act, so this will alleviate some pressure on frontline staff. In addition, we would like to upgrade five of our laptops within the Centre. Two are for our communication team, to enable them to manage our new website which is currently being developed, as well as being able to run the software required to develop and produce our promotional materials. One laptop is to upgrade the current one used by our finance officer. We use the finance package SAGE to pay staff and manage our accounts, however due to the age of the current laptop, it runs very slowly and we are not able to use the package to its best advantage. Upgrading this laptop would enable us to manage our organisation's finances more efficiently. The remaining two new lap tops are for carer support officers who are directly supporting our carers, enabling them to upload information provided by the carer onto their plan, when in an appointment, meaning their completed plan can be printed off and given to the carer prior to leaving the Centre. In addition, we would like to purchase some software called the Creative Cloud, which is an Adobe package which gives access to a collection of software used for graphic design, video editing, web development, photography. These would be for our communication team to assist them with the production of promotional materials to raise awareness and provide information to unpaid carers. We offer a comprehensive training package for our unpaid carers, as well as regular workforce training and awareness raising sessions. We are requesting funding to provide an up to date projector and screen so that we can ensure that we can provide fit for purpose technology for visiting external trainers to use, as well as for staff when they are making presentations to other professional partners. Finally, we would also like to purchase a small television for our waiting area. This would be used to promote relevant services and engage with carers, when they are visiting the centre.
18/12/2018 £6,250 Mid Argyll Youth Development services (MAYDS) MAYDS is asking the SCVO to fund a complete overhaul of our I.T. system. The items requested will allow our current system to be streamlined, improving security and data integrity. The new pc's will replace ageing systems that are becoming problematic and obsolete. Software costs are to bring aging software up to date. All of the items are essential to allow us to reach our goal, which is to bring our system up to a modern standard and in doing so improving our productivity, therefore allowing us to provide our services in a more economic, young person centered and timely manner. MAYDS has been running for a number of years and a lot of the current system has either been in place since our inception or been add ons as and when the need has arisen and funding has allowed. Redeveloping the website to make it more young person friendly and developing an App for young carers brings MAYDS into the modern world of technology, where young people are based. The chance to put in place a strong system that will allow staff and young carers ease of use, accessibility and the most up to date software is a wonderful and much appreciated opportunity.
18/12/2018 £8,000 MECOPP (Minority Ethnic Carers of People Project) 4? Our funding application has two elements: the purchase and implementation of a new CRM system (Charitylog); and, two laptops with SIM's. The CRM system will substantially improve our ability and capacity to capture, analyse and report on information and performance monitoring requirements in a consistent manner across the organisation. We are aware that our current database system is no longer adequate for the amount of recording and reporting required. Based on internal discussions, the functionality we require from a CRM has been identified as follows: • The ability to capture and store information relating to carer beneficiaries across a range of demographic and socio-economic indicators; • The ability to impose 'permissions' to limit access and visibility to those who require it as a function of their role; • The ability to effectively manage all aspects of case work and case recording; • The ability to evidence and measure outcomes for beneficiaries; • The ability to record individual carer participation across a range of activities including carer training, events and groups; • The ability to produce reports and accessible 'dashboards' filtered by one or more criteria as required by internal and external reporting requirements; and, • The ability to remote in when workers are on home visits. The laptops will enable the carer support workers to undertake a range of casework related tasks whilst away from the office. For example, being able to complete benefit application forms whilst on home visits or source information of value to the carer. Where appropriate, staff will also be able to take case notes and directly input into the system, reducing the need to transcribe once back at the office. This will reduce duplication, enhance GDPR compliance and enable staff to be more productive. In preparation for this application, we undertook a digital audit and follow up conversation with SCVO's IT team, attended a digital workshop again run by SCVO and visited Carers of East Lothian to see their CRM system in operation. We also followed up with telephone conversations to other carer organisations currently in the process of implementing CRM's and based on this information, we feel that Charitylog is suited to our needs. Having spoken to Charitylog, we are aware that they have developed a bolt-on module to capture the information required for the Carers' Census and this will be included as part of the package. Ultimately, personnel records and other information relating to governance and operational matters will migrate to the CRM system supporting the organisation to go 'paperless' in the longer term.
18/12/2018 £3,900 Helensburgh and Lomond Carers SCIO 4? There are two components to our request: Component 1 – Refresh and develop our website, IT equipment, and staff training to manage the website We currently have a live website which was developed by a volunteer and has been 'added to' over many years. It is not user friendly, it does not have the capability of promoting our services in the wider community and it is in need of a full overhaul. Carers recently told us, "if we were able to access the website for information, we would feel a little more connected." Young carers said they would like to be able to "add Youtube links and sound bites" We could use the website in many more ways and in relation to Carers Act and we see this as a means of engaging with those carers who are 'hidden' in our community. Key areas to be upgraded include putting on a suite of forms including referral forms training course/activities booking forms, events calendar, embed plug-ins for video, documents management - information on carers right and entitlements, resources, mail chimp, social media platforms. The website needs to look professional, it needs to be sharp, and easy to navigate. The system will be set to do a back-up every 24 hours with a 4 x day retention period. Purchase 2 x laptops to enable our Carer Support Workers to complete adult carer support plans and young carer statements The laptops will allow them to do more outreach work, supporting carers living in remote and rural areas. Connecting remotely to the management information system, will create efficiency of working time, allowing documents to be completed and uploaded securely to the system. Component 2 Upgrade our current management information system to meet new requirements including staff training. Our current case management information system is used to gather carer outcome based evidence. We wish to upgrade the system to ensure we have the capacity to collect the data required by the Scottish Government and Argyll & Bute HSCP. It will enable us to get an accurate picture of the Carers we are supporting, the impact, that their caring role is having on their own health & well-being, the types of support they are receiving and the positive impact our support services is having and measure the progress of their caring journey. It will also allow us to extrapolate the necessary reports/information required. All fully compliant with GDPR Regulations. We will purchase onsite time with developers to develop the system to meet these needs and train the staff on the system to ensure they are aware of its capacity, and have the permissions enabling us to administer/progress development of the system to include the following: • Create additional fields to ensure Carer Census information is recorded/reported • Staff training to ensure they are fully competent to operate the system • Make changes to workflow processes to capture ACSP and YCS data including emergency and future planning, bereavement and end of life support
18/12/2018 £6,425 Glasgow North East Carers Centre 1? GNECC would like to secure funds which would improve and upgrade our existing IT hardware's ability to support the data capture and management processes needed to meet our recording and reporting obligations in relation to support planning, service provision, caseload management and our Carers Act reporting requirements. Improved IT functionality will also meet our contractual obligation to provide the Glasgow specific Carers Support Services GCHSCP contract monitoring and evaluation requirements, which are based around the Carers Act census obligations. This includes: -caseload management and carer support -efficient carer break/respite funding recording and reporting -interaction with statutory information systems -effective data control, consent, privacy and protection requirements. It is essential that GNECC IT system is robust and current, has specifications which allow for efficient current recording and reporting responsibilities, aiding time management and maximising staff and service capacity, and has the ability to adapt to changes, extensions or developments of our responsibilities.
18/12/2018 £4,260 Fife Carers Centre 3? Our current database is unable to provide the data regarding carers that is required for the Scottish Carers Census having been developed several years ago to meet the requirements of our services and our funders at this time. This was mainly general statistics rather than the more specific data required for the Scottish Government. Having looked at the capacity and ease of developing our existing database in comparison to having a new case management system the benefits of a case management system tailored to our needs would be more effective and efficient, enabling us to capture and report on indicators required by the H & SC partnership as well as for other funders. We would also be able to expand the system as required to meet our future needs. This would enable us to manage our carer's cases more effectively . For example, we would be able to capture carers who decline to have a Carer Support Plan completed, but monitor what support they do accept and access despite not having gone through this process . We would be able to record outcomes for carers who access the Hospital Discharge Service, and follow up work with those carers who are then transferred to our community arm, receiving on going support from our core services. Outcomes for the carers who use our Befriending Services are currently captured in isolation from the rest of our service because of the limitations of our current database, A bespoke system will enable this dated to be integrated and analysed and monitored in a more effective way . We have purchased the database and are applying for additional funding to set up the system and to contribute to the cost if training , transfer of data and licences for the first year. We have discussed with Health and Social Care what our needs are and what we need to produce the requires data for the Carers Census.
18/12/2018 £3,728 Edinburgh Young Carers 4? • Redeveloping our website in conjunction with young carers- this will involve creating a design specification with young carers; producing design options, website set up and migration to a live server. • Two iPads to be used initially by young carers for the web design project and thereafter for visits to young carers homes as part of the YCS process. • A laptop to be used by project staff • A subscription to Microsoft Office 365 Nonprofit Business Premium
18/12/2018 £3,757 East Lothian Young Carers Ltd 1? We work with young carers across East Lothian. Our staff meet with young carers in their homes, at school and at our club base in Haddington. We currently complete young carers statements using a paper copy of the statement. We are working on an application based on viewpoint that we can use with young carers and complete the statement together as we sit and chat with them. We are seeking funding to purchase three Microsoft Surface Books to allow staff to be able to complete young carers statements together with young carers.
18/12/2018 £4,520 East Ayrshire Carers Centre 3? We would like to move with technology to enable us to work in an ever changing environment to have movable devises that can be utilised by staff when out giving presentations, doing home visits, working in outreach area of East Ayrshire. We want to be able to take good pictures when we have events on or when we are taking young or adult carers away on a respite break, we want to recored good news stories, case studies for funders using ipad technology which can be emailed or added to our website. The visual effect can be a lot more effective at promoting services, showing positive outcomes and using video style chat to highlight lived experiences which can be delivered via the social media platforms as a way to market and raise awareness of the organisation. We would therefore purchase 2 ipads and 2 apple mac pro's which would give us greatly improved digital equipment going forward. We would link the apple macs up to our organisations network to enabe us to utilise and access all aspects of work no matter which office we are working out off.
18/12/2018 £8,000 Dundee Carers Centre 4? In late 2016, Dundee Carers Centres' Carer Support Team piloted a Localities approach to delivering its services across the city, involving three members of staff supporting, adult, young adult and young carers. The success of this pilot has meant this approach is to be rolled out across the whole team over the coming months. This will mean our staff will be working predominately in communities as opposed to the main office. To help enable this, they will need new hardware, which will include laptops, tablets and mobile Wi-Fi -devices. This will allow them to access our server and work remotely in any location, allowing for more streamlined working, efficiency in recording their work and being further able to support carers regards offering information, advice and signposting.
18/12/2018 £8,000 Carers of West Lothian 3? The current CoWL website was upgraded 3 years ago on the back of the previous website no longer being fit for purpose. The website we have at the moment has a number of restrictions and limitations which means that rather than upgrading we propose to start from scratch which will enable us to link it directly into our new database which was partly funded by the first round CATS funding. This funding request is to cover the design, build and delivery of a new website which will: Give carers online access to our whole service The funding will allow us to create an effective web design that is user-centric for carers, allowing carers easy access to CoWL's services such as completing a self assessment online to identify the areas where they most need support, to self refer, or to apply for short breaks funding. These online activities will link directly to our new database which will trigger support staff to make contact with the carer. Carers will also have access to information on all the services provided by CoWL including a calendar of courses, groups, drop-ins, events etc. with the ability to book online or express an interest. Create a website that is responsive to mobile phone users We want to improve our online conversation rates with carers as we know that much of our website traffic will be coming from mobile users. If our website is optimised for mobile use it will make it easier for carers to get in touch with CoWL as they will be able to make a phone call with the click of a button. Online carer training The website will provide a platform for CoWL to translate existing training material for carers into e-learning module format. Our current Mindfulness and Understanding Stress training materials could be easily adapted for this use. Promote and raise awareness of the services we provide for professionals We will create easy access for statutory, private and third sector professionals. Professional staff will have access to the types of support available to carers, and will have a direct route to referring carers, with their consent, to CoWL. We will develop online awareness training such as the adaptation of our existing Think Carer training session into e-learning format. Enable CoWL to track and analyse data and metrics gathered from digital marketing techniques such as google analytics By tracking the digital journey of carers using our website, we will find out what pages or information they are most interested in or want to find out about first. This will help CoWL to understand better what carers are looking for, allowing us to optimise our website to have the most relevant information, content and layout, improving their access to support. The funding request to source external expertise to create this new website and any associated costs to link to our database. We would also look to fund staff training to enable us to do much of the ongoing updates ourselves, rather than costly development work in the future to maintain.
18/12/2018 £7,910 Carers Link East Dunbartonshire 4? The introduction of the Carers Act has resulted in increased workload and more complex data gathering and storage (see question 28 below). We therefore seek funding to replace and upgrade our hardware and software: • We would like to replace our current PC hardware with new Windows 10 Pro PCs and install MS Office 2016 Standard • We would like to migrate our email to the cloud (Exchange Online), which would reduce the load on the current SBS Server.
05/11/2018 £4,922 Community Integrated Care Detailed information not yet available.
02/11/2018 £10,000 Clydesdale Citizens Advice Bureau 1? We are a full year into being a Universal Credit full service area. This hasn't made the process any easier for those affected, the support required has not diminished, in fact, as welfare reform continues to roll out, further support and assistance is required. We now have a better understanding of the application process, what is expected of a client during the process and methods of support going through the process. Over the last year we have been able to put in place a model which is flexible to the ever changing Universal Credit and welfare reform environment. Universal Credit does not stand in insolation, we hope to make sure that clients are fully aware of what Universal Credit is, what the impact it may have on any other benefits, including housing costs and changes in ill health benefits that UC can impact on. We will offer a supportive and encouraging role, whilst still providing the essential information and advice that individuals require. We anticipate the demand to continue to rise and more people find themselves facing UC for the first time. We expect the figures to be comparable with last years figures where we will provide this specialist dedicated service to around c180 individuals. The individuals we aim to help make up a diverse group, those that are in work, out of work and seeking work, those that are digitally excluded, those that have ill-health/disability, those who are finding themselves in the system for the first time. All of the above may end up with gaps in their payments, rent arrears accruing, debts accumulating and well-being being compromised. As Universal Credit promotes responsibility on to the person making the claim, we want to replicate the advice by structuring our advice in the same manner. We aim to provide a face to face service where a client can come and get full information on Universal Credit, for example: what it is, how it is paid, what expectations will be placed on them, what information they require to make the claim, how to pay their rent in a practical sense, Scottish Choices, advance payments and budgeting advice. We will also refer them for further support to the Job Centre for practical digital support. This will enhance and compliment our holistic service. We will encourage basic computer training for those who don't have the skills or confidence in using one and we will advise on where they can get further advice on this. We already know from data gathered that clients find the first 5 weeks especially hard and we will over advice ad support during this period. We will provide our clients with full support on applying for any statutory or charitable assistance during this time. Some changes have been made but nit enough to mitigate the hardship that can be endured during this time, Our aim is to be able to assist our clients from not falling into crisis. The second strand of our project will see us provide training sessions to 100 front line workers within our local community. We have identified that there is a lack of information on the technicalities of Universal Credit and clear information on legislation and what the means for the person claiming the benefit. We will continue to use our partnerships in ready in place, the Financial Inclusion Network an we have already provided sessions to local councillors and aim to continue this. Our Universal Credit Champion has worked tirelessly over the last 11 months to build up a substantial amount of knowledge on Universal Credit and has been able to apply that to produce a structured informative presentation. The presentation can be adapted to suit the audience and due to the ever changing practice of how Universal Credit is applied, the presentation can be adjusted to fit easily. Out volunteers, once again will play an essential role in the project, our Universal Credit champion will support them in identifying possible beneficiaries of the project and they will provide the holistic service, this contribution will significantly enhance the role of the Universal Credit Champion and the project in return.
02/11/2018 £10,000 East & Central Sutherland Citizens Advice Bureau 5? The additional funding will allow the project to continue through to 31st December 2019 and to deliver the following; 1. A dedicated worker will continue employment for 2 days per week to deliver the project 2. A weekly drop in clinic will be held in the office and two clinics per month will be held in each learning centre. The clinics will be open to anyone in East & Central Sutherland 3. It is anticipated that up to 6 people per week will be helped through two clinics and appointments in the office 4. Awareness raising through local newspaper and newsletters of welfare reform, Universal Credit and claiming benefits will reach an estimated 1000 people across East & Central Sutherland 5. Partnership working with local and national organisations 6. Referrals to workers and projects internally 7. Referrals to external organisations The project will make a difference to people financially as they will have an income sorted, they will be better informed of what Universal Credit is, how to apply, how to keep their claim up to date, they will be supported to use computers and the internet increasing their skills, they will be helped to create and update a CV if necessary, they will be referred on to specialist help for issues not directly related to Universal Credit, their situation will be looked at holistically to assess any further help or support that may be required and to identify any appropriate referrals for the client. The project will directly relate to welfare reform, combatting poverty and inequality; clients will be assisted to claim Universal Credit which will increase their income and will be supported to maintain their claim; clients will be signposted and referred for further help internally and externally to maximise their income and minimise their issues and people will be more aware of where they can access help and support in relation to poverty and welfare. The longer term impact will be that people who have used the project will increase their computer and internet skills, be more confident in filling in forms and completing claims online and more people will have maximised their income through being in contact with the project.
02/11/2018 £10,000 The Larder West Lothian 2? The Larder currently delivers hospitality training and employability services for those furthest from the job market and we teach commercial customers to cook, including children and adults. Our professional staff team and volunteers deliver these services from our bespoke cook school in Livingston. Over the last three years we have also started to hone our response to food insecurity and to identify our input into the West Lothian Anti-Poverty Strategy. These services are mainly delivered during the day mid-week and evenings at the weekend with some weekend days being used too. This Food for All project will allow us to: • maximise the use of community resources (including our own) and develop a more inclusive and sustainable response to poverty and inequality in general. • Develop and evidence a more sustainable response to food insecurity than previously piloted • increase our partnership working • Increase volunteering opportunities • Increase work experience opportunities for our hospitality trainees, moving them closer to the job market • Provide a response to the recommendations set out in the aforementioned research report into food insecurity, which in turn will: o Identify, at an earlier stage, needs in relation to food planning, budgeting and cooking o Improve and increase partnership opportunities to respond to welfare reform and food insecurity, including with retailers, distributors and independent businesses o Increase access to food budgeting and cooking support at the time that is right for the individual o Increase networking opportunities around food insecurity, cooking and food production. o Raise the profile of food insecurity across the county and widen the parameters of who can contribute to an inclusive, more sustainable and resilient model. Importantly, for The Larder, The continuation of the Food for All project will provide additional work experience opportunities for our trainees who are mainly aged 14 to 24 and who themselves very often experience food insecurity. By increasing their ability to cook for themselves and others we will build their resilience and capacity to manage their finances and cook high quality food with the minimum amount of money. By opening our doors on evenings and days that it would normally lie empty and by accessing under utilised community facilities, we will provide a high end dining experience in a non-threatening and supportive environment. This will bring people together break down barriers and reduce stigma about food insecurity at the same time as offering real and achievable support to move out of it. Those experiencing food insecurity will have: • Increased access to healthy nutritious food • Have their food planning, budgeting and cooking skills development needs identified at an earlier stage • Those that volunteer will increase their cooking skills and build personal resilience. • Reduced social isolation • An opportunity to enjoy socialising with high quality food in a restaurant setting, therefore reducing food inequality • Increased food planning, budgeting and cooking skills • Increased access to advice and support services • Increased access to volunteering • Increased access to work experience opportunities The Food for All project will deliver a minimum of 50 dining experiences for over 300 people, provide over 1000 meals and develop a minimum of 10 volunteering opportunities. The overall impact that this project will have in West Lothian is that those experiencing food insecurity as a result of low income or welfare reform will have better access to a more seamless set of services that enable them to build their individual and community capacity to prevent future food insecurity. The Third, public and private sectors will be more linked and are able to develop more collaborative responses to social problems. The impact for the West Lothian Anti-Poverty Strategy group is that organisations will be better connected, make better use of resources to create transformational change, have a greater understanding of how each organisation can contribute to a joint response. Finally the Food for All project will make good quality food more inclusive for all residents of West Lothian. The sustainability of the project will be supported through the introduction of a Pay it Forward scheme where commercial customers or general donors will have the opportunity to 'bank' a meal in one of our cafes or through our website. Whilst the project is funded for one year we will build up a reserve that will continue the project each year thereafter.
02/11/2018 £10,000 Edinburgh Food Project 3? The Service Development Manager has been absolutely fundamental to the success of the project as we take forward a multi-agency approach to service delivery. Our project is directly helping to mitigate the effects of welfare reform and address the underlying causes of food poverty; our ultimate goal being a decrease in the number of multiple referrals and people living in food poverty in NW Edinburgh. Our Service Development Manager has surpassed what we had initially hoped to achieve. A further 12 months of funding, for this post, is essential to ensure that we continue to nurture and further develop the partnerships that have been built over the grant period, allow us to establish and develop new partnerships and, progress the foodbank support hubs to become firmly established and robust 'more than just food' centres of support for clients. The primary outcome we plan to deliver, how we will achieve it and how we will assessed the long term success is shown below: Primary Outcome – Address increasing need for foodbanks by transforming centres into "Support Hubs" We will achieve this by – i) Partnership development - ensuring current and new partnerships are nurtured and developed and good communication links are established and maintained ii) Operational management - ensuring the services being developed are run efficiently, effectively and are sensitive to people's needs iii) Providing our volunteers training on applicable "more than food" agencies iv) Continuous development of our signposting folder We will assess the long term impact by – 1. Recording the number of organisations able to provide support within our foodbank centre. a. Target – 4 agencies covering 16 sessions 2. Recording the number of clients who engage with the support on offer; a. Target – 400 people engaging with the services 3. By analysing whether there is a decrease in multiple referrals involving the same client (we keep track of, and follow up on, multiple referrals through the Trussell Trust database); a. Target – 50% of those on the December 2018 5+ report to no longer need multiple referrals 4. By gaining feedback from volunteers on how better equipped they feel to signpost clients a. Target – 40% volunteers attended training b. Target – 75% of volunteers to feel more confident having received training from our support hub service providers c. Target – 80% of volunteers to overall feel better equipped to engage with clients
02/11/2018 £9,590 Rutherglen & Cambuslang Citizens Advice Bureau 2? In line with current achievements, we anticipate that the continuation of this project will produce the following outcomes:- Hard Outcomes • Enable 150 clients to make new online applications for Benefits and Crisis Payments, • 35 clients will be given on-going help to meet their Universal Credits Claimant Commitment • Fewer families will face financial hardship • More clients will access Hardship Payments quicker • Fewer clients will accumulate rent arrears and face repossession/eviction • More clients will be assisted with Energy Assistance and Council Tax Reduction Applications • Fewer clients will accumulate debt or lose vital income Soft Outcomes • Clients becoming more digitally confident, improving life chances and employability • Clients feeling supported and less afraid of the new application process and methods of managing their claim • Reduction of stress and hardship leading to improved family relationships and better mental health • A stronger and more resilient community
02/11/2018 £7,109 Kincardine & Mearns Citizens Advice Bureau 2? From the Aberdeen go live date we hope to support 170 clients in 12 months as it is a much larger population area than the area connected to Montrose Jobcentre in Aberdeenshire. We will hope to recruit and train a further 15 volunteers including those from the local employability services. This project is going to support those who are entitled to benefits to ensure they do not find themselves in poverty. This will stop them from reaching crisis point and will also help develop their skills and give them confidence to carry out tasks for themselves in the future. Moving social security procedures online by default presents a risk of causing significant detriment to potentially vulnerable people who require income. There are many people who may not be able to claim their entitlement, or manage their award, if they do not have the ability to access or use online services. This project will ensure that these individuals get the support they require to access benefits and will not be in the situation of extreme hardship and poverty. The project will also empower clients by supporting them through the process and not just 'doing for them'. This will help build skills and give them the confidence to carry out similar actions, or make the first steps to, in the future. Increased confidence in one area will help to build confidence in other areas such as finding work, making friends and developing skills or taking up a new hobby. This will ensure that participants will be less financially and socially excluded. If participants are engaged with the process of claiming benefits, in particular jobseekers who are required to engage with online job searchers and activities, it will ensure that they are fully complying and will avoid sanctions. It will also increase their chances of finding work or education and training opportunities. Volunteers who take part in the project will also be given the opportunity to develop their skills and build their confidence. They will also be able to share knowledge which will benefit the community as a whole. We hope that by targeting those who are currently in a position to not be able to work that it will increase their employability, increase their confidence and knowledge and help them to feel as though they are making a positive impact in their communities. We are keen to build on the partnership with employability so that those who have gone through the process themselves can support others to use the online systems getting working experience and the benefits of volunteering for themselves.
02/11/2018 £9,725 Community One Stop Shop This funding would allow us to provide the service for another year. It would also allow us time to review and monitor the services and prepare for future funding applications that would allow us to plan the future of the service. It has been such a successful pilot this continuation of funding would allow us to consolidate our presence in the area and be able to give a commitment to the clients that we will indeed be continuing with the service.
02/11/2018 £9,900 About Youth 3? Given the success of our pilot project and the learning we have accumulated, we believe that securing additional funding to enable us to further develop Positive Pathways and to continue to develop and deliver it in 2019 is essential. For many participants, our project will continue present an entry point and accessible route back into receiving support and engaging with professionals to explore how they can gain training, further education and employment. We believe that young people who are aware of their opportunities, aspirational and informed are more likely to succeed in the future. While our project seeks to try and create opportunities for young people to move on and be positive about their future, it also serves the purpose of alleviating difficulty and helping participants to overcome challenges. Additional funding in 2019 will help us to: • Support more unemployed young people who need our help • Combat the negative effects of welfare reform on participants by providing advice and information • Reduce the impact of povery and disadvantage by raising aspirations and helping young people to progress in their lives • Improve participants social inclusion by creating opportunities for them to try new things and increasing their capacity for having influence in their lives and their communities • Reduce risks and the effects of trauma and abuse on young people's health • Develop and grow as an organisation MITIGATING THE EFFECTS OF WELFARE REFORM Welfare reform continues to have a devastating effect on our community. Many families of the participants in our projects are benefit dependent and changes in the welfare system, in our experience, almost always result in the poorest households becoming even poorer and struggling even more to adequately provide for children and young people. One problem that we have observed an increase in due to welfare reform in our community is the volume of young people who are becoming homeless or effected by their families tenancies being unsecure. Our particular client group, young people 16 plus who have left education, are made more vulnerable to homelessness because of the introduction of bedroom tax. Although the Scottish Government have been pro-active in dealing with the bedroom tax through the discretionary housing payments scheme, we find that some families still struggle to access it; often because they don't seek out support or have the skills to apply in the first place. As a result, unemployed young people living in family homes are sometimes considered as a burden by the adults financially responsible for them. In our view, the bedroom tax has introduced even more tension into households that are already full of stress and financial anxiety and has been largely responsible for many young people we know of becoming homeless. Being a young person and being homeless is a perilous state of affairs. Young people usually find it difficult to access emergency accommodation and to get the right advice and information. If they do get into a hostel or a bed and breakfast on account of their homelessness then they can find themselves becoming even more at risk, sometimes surrounded by adults who have issues themselves and can be dangerous and corruptive influences. Our project makes a difference and mitigates the effects of issues like homelessness caused by welfare reform through providing the young people who participate in our project with practical advice and support to access benefits, including giving them information they can pass on to their parents and carers, and also by helping them to navigate homeless processes including dealing with the local authority and understanding their rights. The young people we support in our project are often clueless when it comes to welfare and don't understand the different benefits available to them and their families. In the first year of our pilot project nearly a quarter of the young people who participated in our project reported having a disability, yet almost none understood that they could potentially get extra support to help them financially and in other ways. Helping young people with mental health conditions, for example, to access National Entitlement Cards so they can travel for free on public transport is something we supported a few participants with last year and expect to do via our project in 2019. The issue based sessions we will run on money management include information on welfare rights. Even though the majority of our participants are under 18 and are often unable to claim state benefits we believe it is important that they have an understanding of not just the welfare system, but also how it is being reformed and how that might negatively impact on them and their families in the near future. We anticipate that several of the young people we will work with will require state welfare support in the future. For many, the kinds of things that might cause them difficulties such as knowing what to do, who to speak to and what to ask about are problems we can help them with in advance by helping them to build up their knowledge and skills. COMBATING POVERTY AND INEQUALITY We know that the majority of the young people that we help are living in poverty. Our project has a positive impact by both improving their lives in the present, through teaching them new skills that increase their capacity, resilience and ability to cope with difficulty, and by helping them to be hopeful about the future. Gaining fairly paid, meaningful and secure employment is at the forefront of minds of most of the young people who engage with our themed group-work projects, but is also something that feels remote and unreachable to many of them - they need us to help them to get their lives back on track and moving forward. We believe that for most of the young people we will support, employment is the main way through which the can have a better life and escape poverty. A lot of the young people who we will support in our project will have left secondary education with low levels of educational attainment and having had quite negative experiences. Some will have struggled to focus on school because they live in chaotic households and have had to manage their education alongside dealing with complex personal or family issues. Many of the young people we work with have been excluded from school because they have presented challenging, difficult or violent behaviours. In our experience, there is always a reason or an adversity behind what has negatively impacted on their learning. We work with young people to understand that their past does not have to dictate their future so that they can progress in their lives. Not succeeding at school can be deeply distressing for young people. Often their confidence takes a damaging blow and they lower their aspirations and become reluctant to try new things out of fear of failure. Our project builds young people back up and helps them to realise themselves what they are actually capable of. Many who take part in our projects will have totally disengaged from other supports and lost routine and structure in their daily lives. Some will have become involved in crime because they have no other alternative to make money. They need projects like ours to provide them with positive alternatives and so that they can begin to see a better life beyond offending. PROMOTING SOCIAL INCLUSION Promoting social inclusion is a massive, perhaps universal, aspect of what our project is all about. From our perspective, every participant in our project is social excluded due to one common reason – their youth. Young people simply cannot access all that society has to offer. Their voices are listened to and respected less and their inexperience seen by some as a weakness. The sense of social exclusion is further amplified in the case of the young people we actively target, where additional factors including unemployment, discrimination, family and relationship breakdown and lack of skills or knowledge also negatively contribute to their abilities to participate fully in society. We mentioned in our report on our pilot how we were often amazed by how little the exposure the young people we worked with had to different places, in particular other cities and the outdoors. In doing so, we are perhaps a little bit guilty of being naïve about the actual underlying reasons for that, from looking at it as often a matter of choice and motivation and not fully appreciating that young people are actually limited in the choices they are able to make in their lives. Many of the activities we helped young people to participate in during our group-work programme, for example, were new to them because they couldn't afford to do them themselves, would struggle to travel to or that they just didn't even realise existed. Again, we believe that gaining employment presents a way that young people can improve their social inclusion. We regularly tell young people that employment is about so much more than getting money; it's a route towards new friendships, experiences and opportunities. HAVING A PREVENTATIVE IMPACT IN COMMUNITIES We believe that our project will continue to have a preventative impact on the young people who participate. We will continue to target the most vulnerable young people in our community and we know from our experience that these young people are often particularly prone to risks. Through our issue based group-work sessions and the one-to-one support we provide to participants we actively work to improve young people's abilities for making informed decisions when it comes to the risks in their lives such as smoking, drinking, drugs and crime. As we have observed in the first year of our pilot, the participants in our project often do not have access to clear and impartial information and advice on many of these subjects. As a result, their decision making capacities are limited. We believe, quite simply, that knowledge is power when it comes to reducing risks and we know that because we are able to develop meaningful relationships with participants where we can establish ourselves as being people they trust we are able to genuinely impact on their risk taking and provide much needed help and support to young people around risks. We have also been closely following and participating in the dialogue around Adverse Childhood Experiences (ACEs). We've attended several professional events and forums around ACEs and we were recently featured in a high profile STV documentary as part of their Children's Appeal which aimed to increase the general public's awareness of ACEs. The ACEs movement is gaining momentum in Scotland and professionals across all sectors are finding that they provide an excellent explanatory framework for understanding the relationship between childhood trauma and abuse and health inequalities. We know that many of the young people we work with in our project have experienced ACEs and we believe that our project has a massive preventative role when it comes to mitigating the effects of ACEs on young people's futures. Professionals who promote the ACEs movement recognise that the key to reducing their negative impact is not only to increase resilience in young people, but also to offer them hope and to create opportunities for them to develop positive and supportive relationships with people who care. We feel that this is exactly what our project serves to do and, as advocates of ACEs theory, we believe that the impact of our work has the potential to reduce the likelihood of our participants being effected by disease and poor health outcomes as adults. LONG TERM IMPACT In focussing our project on helping disadvantaged young people, our ambition in our work is underpinned by a desire to have a long term impact in people's lives. The young people in our community deserve better and we owe them more. We know that they want and value our project because they have told us that regularly throughout – they recognise and appreciate the positive difference that we can make in their lives. We fear for the future of our young people and we believe that is why we need to focus such energy on improving their resilience. Our project is called Positive Pathways because that's the message we want to promote to participants, but in reality we recognise that those pathways are far from straightforward and are complex to navigate. They live in a city that has enormous wealth and prosperity and with the right attitude and a will to succeed the young people we help should have genuine opportunities available to them to improve their lives. Sadly such opportunities are not so easy to access, but often the first barrier to change is the reduced aspirations of the young people themselves. By trying to tackle that issue at the point that we work with people, which we believe is key stage, we hope that our role in helping them has lasting impact and can positively change participants trajectories. ORGANISATIONAL BENEFITS As well as focusing on our project development and delivery, securing longer term funding for our project will be a key focus of our organisation during 2019. We know that through the funding we have accessed for our pilot we have amassed a strong evidence base for our work going forward and we are sure that with the help of continued funding for another year, we will be in an even stronger position to utilise that knowledge and learning in our efforts to secure future funding. One thing we have tremendously valued as an organisation during our current pilot has been the opportunities we have had to participate in the learning events that have been held by the Community Capacity and Resilience fund. In attending them, we have been amazed by both the different variety and diversity of the projects that the fund supports and also the commonalities. As a relatively new small grassroots and community-based organisation it has been invaluable for us to have the chance to learn from other organisations, regardless of whether their project is similar to ours or not. We found that many other organisations the fund supports face similar challenges to our own and we've really benefited from having the opportunity to hear from others about their learning. We view our potential future involvement with the Community Capacity and Resilience Fund as representing more than just finance to enable us to develop and deliver our work and a particular project, for us it presents an invaluable opportunity to feel like we are part of a wider network. We know through our experience with other funders that this is rarely the case and we appreciate how valuable and innovative the approaches taken by the fund to bring groups together is. In continuing to fund organisations like ourselves, we believe that the Community Capacity and Resilience Fund remains true to its aims to reach out and provide support to grassroots organisations operating on the frontline. We feel that organisations like ourselves are often best placed to tackle the issues in our community because we are actually a part of it, we see first-hand on a daily basis the challenges that face people living around us and we want to involve them in trying to create solutions – we deliver projects with young people, not on them. Securing additional funding for our pilot in 2019 will give us much needed time and space so that we can continue to develop an important and much needed project and advance our ambitions to be a consistent and dependable source of support in our community.
01/11/2018 £5,000 Linkliving Ltd Detailed information not yet available.
01/11/2018 £7,800 Crookston Community Group 6? Detailed information not yet available.
01/11/2018 £7,000 Cassiltoun Housing Association 2? Detailed information not yet available.
31/10/2018 £10,000 Rosyth Community Projects Limited 1? An inclusive place for the community with the aim of assisting in the development of a town that is healthy of mind, body and soul. To recognise food as a central component in achieving this aim and to share and re-distribute food in a way that is easily accessible, and which provides dignity for all. As an established community project growing in recognition for the work we do, we are receiving an increasing number of to requests to extend our services beyond the existing sites and core services- community hub, garden and orchard - into education in schools and other local community agencies around healthy growing and eating and reducing food waste. Coupled with this, in our experience in the project over the last 2 years, it has become apparent there is a need for some work targeted at improving mental health and building healthy relationships - with our volunteer base in the first instance then, potentially our service users and the wider community. Around 70% of our volunteers in the hub struggle with their emotional wellbeing. In keeping with the values of our mission statement we have some aspirational developments we would would like your help in funding. For us to be able to deliver these extensions to our existing services we will need an increase in resources. We are very fortunate to have both the expertise and appetite in our small staff group but would need to be in a position to purchase additional cover for the Community Hub which currently opens 43.5 hours over Monday to Saturday and delivers community meals on a Thursday and Friday. We have a Project Manager covering 24 of these and a Volunteering Development Co-ordinator working 14 hours across all sites - but mainly the hub due to the demands on this part of the service. Driving forward the merits of healthy eating and growing at home, what we would like to be able to do with the help of additional funding is to canvas the 4 local primary schools (to achieve earliest possible intervention in attitudes) and 3 secondary schools and offer: ● Cooking together - we have already been in discussions, planning family learning activities with a local primary school. This is basic cooking skills classes delivered by Food Project Manager to parents and children based in the school. We have already had some class visits to the school to do presentations and practical activities with the children, eg. showing and tasting samples of community garden produce, planting seeds, discussing healthy eating. We have also delivered fun practical activities during school holiday programmes in collaboration with local council. This is a way of providing healthy snacks tackling school holiday hunger but in a fun accessible way. There are opportunities to extend this work to other classes and schools if resource allows. ● Growing together - We have been running after school activities in collaboration with local council adult learning teams and local primary schools to bring young children and families to the community garden to participate in family learning practical activities, eg. planting, watering, building dens, learning about ecology, harvesting fruit and veg. We are now exploring with local social work and criminal justice team the possibility of delivering a men's activity group to engage them in an educational programme, e.g. helping in the orchard and beekeeping. Again there would be more opportunity to develop proposals if the project could secure more investment. Work placement opportunities for schools and colleges - We have just agreed our first college placement for a student who moved to the town some months ago. She is completing an HNC in Working With Communities and came to us looking for a volunteering opportunity to help get to know people. It feels appropriate to support her need for a work placement but again this takes time and resource. We would like to do more to support students from the community in achieving their goals Arranging visits, meetings and delivery of workshops means time out of the core of our work. Volunteers cover many of the tasks and opening hours but the nature of the challenges the volunteers bring means the cover can sometimes be unreliable and sporadic. We need more reliable cover in form of paid hours to be able to do more. The other arm of growing what we do educationally to help people avoid reaching crisis, would be in piloting a project supporting our volunteers to achieve good mental health and healthy relationships, complimenting what they learn about food here. This work is the idea of our Volunteering Development Co-ordinator who has spent many years working counselling people struggling with their mental health. We would propose to run a series of Psychoeducation Workshops in the evening. She feels she knows from her experience what has been reported as most insightful by her past clients. The content would be drawn from the recommended self-help work of many renowned psychologists/psychotherapists: ● Understanding and managing anxiety - what the brain does; how it affects the body; how to manage it ● Boundaries in relationships - learning what's okay and not okay in healthy relationships ● Knowing, Enjoying and Protecting yourself - how to use boundaries for your future happiness ● Understanding your inner critic and how to deal with it - reducing self-doubt and changing negativity into positivity ● Positive self-assertion - how to get the best out of every situation through effective communication; knowing what to say and how to say it It is widely accepted that those who are likely to struggle the most under welfare reform and social inequality are people who are experiencing mental ill-health, because they struggle to engage and meet commitments. We know around 70% of our volunteers in the hub have challenges with their emotional wellbeing and can struggle to develop healthy relationships - bringing its' own challenges to the project. The material we propose to use is complex and very personal so, we would envisage the groups being limited to 6. Sessions will last 2 hours and each of the topics will need 3 sessions to allow the participants room for discussion and reflection. Individual support may be offered if the need becomes apparent in the sessions. Taking all of this into account would indicate running one small group pilot could demand at least 30 hours work excluding preparation and materials. We would propose to use an established evaluation tool to monitor changes in emotional wellbeing during the programme and to assess change or recovery at the end. We recognise we could not deliver what we do without volunteers and would like to do everything we can to support them to become the best they can be in every way. We believe our volunteers would embrace this opportunity and be a great group to pilot with and receive feedback and learn from. The motivation for offering these new developments to our service is in our belief that these extra activities would help increase capacity in participants: contribute to helping them cope with the effects of welfare reform; help reduce poverty; help reduce the social inequality experienced by those struggling with their mental health. People who will benefit from this project will include current volunteers, new volunteers, local school-children of primary & secondary school age as well as older people. We estimate this programme will be able to reach an estimated 350 people of all ages across all strands of the project. The project will be delivered in Rosyth at our Community Hub, Community Garden and Community Orchard as well as at the local community centre.
31/10/2018 £9,821 West Lothian Financial Inclusion Network 2? A community based call centre in Whitburn, West Lothian We are seeking funding for office space in West Lothian, part time staffing costs and volunteer expenses, to enable us to pilot a community-based call centre to provide support for local residents particularly in the rural and semi-rural areas of West Lothian who are struggling with the roll out of Universal credits. This call centre would be staffed by volunteers, who would be trained to deliver support and advice in dealing with Universal credit and other welfare reforms changes over the phone. The part-time member of staff would train and supervise any telephonic services. It is envisaged that we will provide a telephone service Monday to Friday, 10 am until 3pm, these times will be constantly monitored to ensure the best fit for the need and adapted as required. There will be 4 lines available via the call centre package. Volunteers would be given scheduled slots to provide the phone service depending on their availability. Continual evaluation of this pilot service will be required as the roll out of universal credits continues throughout this area. The call centre would have two purposes: 1. To provide information about Universal credit to the West Lothian Area. This could be two fold, general information i.e. time scales for roll out or perhaps a more personal request for information regarding their forthcoming change to universal credit and how to prepare for it. Possibly by signposting to a budgeting workshop or a "better off "or "what if "calculation which the volunteer could carry out. Also, to explain the pitfalls of agreeing to Universal credit before a mandatory change. 2. Support and assistance when the transition to Universal credit is being made. Ensuring that they minimise the time without benefit. There may be additional help required to ease this journey. To ensure they have an option to discuss issues raised when applying for universal credit and the impact there might be if they have to take a crisis loan, which has to be paid back and understanding the rate of payback applicable. Increase in enquiries due to the changing benefit system Through volunteer feedback and evaluation of our current service, it has been highlighted that there is a large amount of uncertainty surrounding the changing face of welfare benefits. The roll out of Universal credits locally making West Lothian a full-service area for Universal credits, residents are unsure as how to proceed, this has almost doubled the number of enquiries we have had relating to universal credits. This would be a support line dealing with issues around the introduction of Universal credits to residents. We are now receiving requests from health professionals; local key workers and it is difficult for us to continue to handle these enquiries as we are currently lacking in resources to address the concerns. Another issue highlighted was that West Lothian due to its geography is a fragmented county, is populated by a large number of mining communities which are quite isolated from each other and the larger 4 towns. These small villages do not readily interact with each other. Local transport links are poor, there are advice services available in Bathgate and Livingston. However, to access these services is not always possible due to the limited new bus routes, limited access, new timetables and in certain situations, residents experiencing this change in benefits cannot afford the bus fare. This has a greater impact to those with disabilities as the changing bus routes means they must cover a greater distance on foot. Additionally there is the perceived embarrassment of being seen accessing advice , but the telephone service allows the residents the option of gaining support and information almost anonymously. Presently within West Lothian there is no comparable service offered and as such local residents are getting into financial and emotional difficulties dealing with these changes. Universal credit is being rolled out in West Lothian and as a full-service area, any change in domestic or personal situations will mean that the residents will be changed on to Universal credit and the issues this change will bring. For instance, this change will bring a minimum of a five-week period of no income from that benefit. It will mean a change from fortnightly to monthly benefits and due to the nature of universal credit, they may lose some benefit entitlement from the old system to the new system. E.G. ESA being reassessed. Debt is easily accumulated during this period as housing benefit and council tax reduction ceases during this assessment period. For Example : Parents of twins, recently turned to their health visitor, who in turn referred them to us at one of our community based advice sessions. Because of an extended transition to Universal credits, they had used up the food bank option of three vouchers and now had no food and were unable to heat the family home as they had no income, they were facing debt as housing benefit and council tax reduction was not be paid during this transition time. They needed a supportive ear to listen and suggest any possible ways to mitigate their situation. Our volunteer was able to suggest a number of differing ways to minimise their dilemma, checking to see if they could gain an advance on forthcoming payment, assisting in finding out if there is a particular reason for the holdup of the payment. This family through support and intervention now have additional food and nappies for the twins. Negotiating with their energy supplier to ensure they had a continue supply of fuel, the energy supplier was not aware they were a vulnerable family. Not everyone in West Lothian has access to this type of service. We are very limited in the number of areas we can provide this community service, but this type of support could be more readily available to the wider community from a call centre, providing a listening ear, signposting and direction to appropriate agencies, making it easier to follow up, ensuring the best level of service and best practice is followed. Often it is the opportunity to talk to someone who is not an official or representative of a government agency. It is being able to ask the silly question, to gain understanding of the new situation, it is being able to feel that you are not being judged, to having someone who will listen not judgementally, but be informed enough to guide you to the appropriate place or person. Having the option to call from home and not be embarrassed by accessing advice at a known centre. For example, a new mum with a 5 week old baby girl, asked what she could do as DWP had closed her claim. She was visibly distressed, limited money, homeless and unsure what to do. Was told by DWP to claim Universal credit to supplement her maternity allowance which she did, received a text from DWP to say look at your account. Her message from the DWP, "as you failed to attend your interview, your claim has now been closed" This was two weeks after making her initial Claim. By chatting to this young mum, we were able to explain the system to her, the reasons for the closure and how she could challenge this decision. In the young mum's defence, she had not received an invitation to an interview, so we could challenge the decision of the DWP. Her doctor suggested she speak to us, we have been able to secure universal credit for her. Her homelessness issue was also addressed and with her health visitor and doctors support she has gained sufficient points to be allocated a council house. Beneficiaries from this service would be those with changing personal circumstances, those invited to have their current benefits reassessed or those who have changing health needs, everyone in the community who needs a listening ear and signposting when universal credit comes to call. During this initial transition period, but ultimately at the point of full migration to this new system. There needs to be help, knowledge and emotional support with this forced change, the fear people feel when tackling something new. The lack of digital inclusion for some will also become a reality when this change happens, but with a non-judgmental voice at the end of a phone, this journey can be manged and assisted. Our volunteers will be given training in active listening, benefit knowledge to guide our residents forward and support to deliver this service. The volunteers will gain confidence in working with other volunteers, feel a belonging to the community, ownership of the ability to assist. Build peer support from other volunteers at offered training opportunities and monthly volunteer meetings. Although the call centre would be based in West Lothian and initially we will assist West Lothian residents, this will not be at the exclusion of anyone else, from outside West Lothian.
31/10/2018 £4,150 The First Base Agency 3? WHAT DO WE PLAN TO DO? In 2015, The First Base Agency expanded the reach of our food bank activities by making emergency food parcels available from a network of collection points across the region we endeavour to support. We now have a chain of 25 such collection points. These are local libraries, social work offices, homeless department offices, housing association offices and partner charities. Nine of these collection points are situated in and around the small town of Annan. They are as follows. The Social Services, The Homeless Department, Annan Library, Citizen's Advice, Shelter, Kate's Kitchen, DGHP Homeless Accommodation, Eastriggs Library, Lochmaben Library. In October 2018, the Pinneys fish factory closed down causing 700 job losses. Annan's population is 8000 which means the impact of the factory closure has been huge. Demand for emergency food has risen dramatically as a result. Between 1 December 2018 and 31 March 2018 we anticipate this increase demand will mean an additional 400 emergency food parcels will be picked up from our nine collection points in the area. Each of our emergency parcels contains enough food to provide three meals per day for four days. We work on a set ingredient list and include a suggested menu to help make the items last four days. Before the Pinneys closure, 60% of the food we require was donated by churches, schools, offices, food businesses and families. The additional parcels we will be issuing in Annan will dilute this percentage to 50%. Basically, in order to meet the new demand in Annan we will have to buy in 100% of the required food. The ingredient cost of each emergency parcel is £9 giving a total additional cost of £3600. The food is contained in a strong cardboard box, each of which costs us 25p - £100 for 400 parcels. A further 25 delivery trips will be required to move the parcels from our main base in Dumfries – 1000 miles at 45p per mile - £450. WHY ARE WE DOING THIS WORK? The committment which drives our emergency food project is very simple: we do all we can to meet demand. We strive to raise the funds we need to ensure every food parcel we issue is made up with a set number of items which provide sufficient for three meals per day for four days. We do not 'ration' our food stocks. We have been issuing emergency food parcels for fifteen years and never once have we ever turned anyone away due to a lack of food. The impact the Pinneys closure will have on the small town of Annan could be as severe as the impact felt by small coal mining towns in the 1980s when they lost their pits. Our goal is to continue to meet demand, no matter how quickly the demand might grow. WHO WILL BENEFIT? 400 individuals and families in Annan and its surrounding area who find themselves in a position where they lack the means to purchase food. WHERE WILL THE PROJECT BE DELIVERED? Within a ten mile radius of Annan town centre.
31/10/2018 £3,549 Netherthird Community Action Training 4? We are requesting funding to recruit a volunteer outreach officer in order to operate our "growing a better future for those most at risk in our communities". We aim to build a project which focuses on supporting those at risk of the deprivation in our local community through developing their skills and confidence. Our project focuses on building better communities by focusing on improving lifestyles and health. This is done through a project based on gardening, horticulture and healthy eating. It will be target in the 6 areas of Netherthird, Craigens, Skerrington, Cumnock, Logan and Lugar area a population of around 10,000 people. The area "growing a better future for children, young people and families will cover are 5 area's which are in the bottom 20% of the social deprivation scale in Scotland • Lugar, Cumnock Rural (S01001901) • Logan, Cumnock Rural(S01007900) • Barshare, Cumnock South and Craigens,(S01007914) • Cumnock Central, Cumnock South & Craigens(S01007913) • Netherthird, Cumnock, South & Craigens(S01007913) The village in which the Project is based "Netherthird" is actually in the bottom 10% of the social deprivation scale in Scotland. Unemployed people People excluded from education People suffering from social isolation Mental and Physical health issues People suffering from a lack of training and employment opportunities. Our Project will offer the chance of new learning experiences, improved community relationships, a sense of pride in the local area and improved mental and physical well being through volunteering opportunities. The volunteers recruited will get the opportunity to participate in Food growing opportunities in Netherthird Healthy eating sessions, using the seasonal fresh produce grown General gardening duties Constructing new planting area's within the community garden Using our project as a base to signpost volunteer's onto other organisations who will be able to assist volunteer's and prevent themselves reaching crisis point. Working with partners to provide employ ability opportunities. The existing resources of Netherthird Community Garden will provide a platform that is accessible and attractive for a wide range of people in the community. This will bring people into contact with each other and share experiences, whilst developing and improving their knowledge and understanding of food growing, making healthier choices and improving their well being. NCAT has consulted the public from the planning stage of the project in 2010, shaping and designing the activities and projects NCAT has done based on local consultations and large scale surveys. NCAT has further shaped its service by taking part in the Netherthird, Craigens and Skerrington Local 5 year plan(2015-2020) undertaken by East Ayrshire Council's Vibrant Communities and Netherthird Community Action Plan committee this took place between. We worked in partnership with the local steering group who carried out the most wide ranging survey ever carried out in our local area. • 419 community surveys were returned from over 1044 households in the local area • 99 Survey forms were returned from the primary school • 70 survey forms were returned from young people aged between 12-17 years old • 29 Stakeholder meetings and focus groups were held with local groups, businesses and support organisations. • 262 people attending community voting event. The survey results stated that the members of the public had identified a number of "Main Priorities" that they wanted to see actioned in the local community. Among these were "Provide more activities for young people" "Develop an inter-generational community project" "provide access for training for work opportunities locally" NCAT has acted upon these requests from the public and has put projects in place to address these issues as well as planning future projects to further improve these issues, we have been careful to speak to our service users who are using the project and have received feedback and evaluated our performance to see if we are meeting our objectives. More than 100 responder's rated NCAT's service of being "great" of "excellent". With 100% agreeing that there is a lack of support for young people.
31/10/2018 £7,796 Maxwelltown Information Centre 3? We would like to access the fund to create a Community Cupboard, working alongside our local community and other stakeholder groups we hope to test out the concept over the next 9-12months. The fund would be used to purchase the materials and services needed to enable us create a physical space to test out this idea. We will then deliver the project for a 9-12 month test period. We know from research that there are other examples of Community Cupboards or Larders elsewhere in Scotland this research also informed us that each one operates differently because of the differences and needs of the communities they serve. Therefore rather than us presuming that the idea we have in place right now is the right one we would like to use the fund to support re-iterations or adaptions that will occur from the learning that comes from delivering this new project and evolving to the emerging needs of the community it will support. We know from our years of serving the local community that there are many individuals and families who are living on extremely low incomes. To try and mitigate some of instances of financial insecurity, welfare reform and health inequalities that have been prevalent for generations we have and continue to deliver an extensive list of activities that can alleviate some of the pressures people face daily. As a community centre we aim to create a feeling of community or at the very least articulate to people that they need not face there problems alone. We are one of the biggest referrers to the foodbank in the local area which is a vital lifeline of food provision for many people. We know that Food Banks have in stock, largely non-perishable goods but there is a lack of access to fresh food for many people on low incomes. We have been successfully running a community garden and cooking programmes for adults and children alike for a number of years. Despite doing these things to help improve people's lives we know that there is still much to do. Geographically the area where we are situated presents logistical challenges for residents on low incomes or those with mobility issues to access food. The Hilltown is located as the name suggests on a hill, there are no supermarkets in the neighbourhood or the wider ward area (Coldside). There is a Tesco Metro and some local shops but the choices are limited due to space and prices are generally a bit more expensive than supermarkets prices. The hilliness of the local area is also a factor when you consider that the ward area has proportion of over 65's in the whole of Dundee. However as well as the challenges there is also opportunities we have support from other successful projects running elsewhere in the community. Many of these projects use food provision as a way of connecting with those who feel the impact of inequality the most. The food theme has led to likeminded organisations getting together and sharing information that has been gathered from listening to people they engage with and exploring tests of change to collaborate on. One of these tests of change is the food cupboard I am writing to you to ask funding for. The community cupboard concept began with at first, an easy point of access for free produce that is grown in the local area and perishable produce that is donated by organisations like fair/share and possible others. However in the brief period of time we have collaborated we have begun to delve a little deeper beneath the surface and new ideas are beginning to emerge. As a group we intend to utilise the individual expertise of each of the stakeholders involved to collectively strengthen the Community Cupboard concept. Access the fund will enable us to not only test the idea but also involve the local community a lot more in shaping the design and delivery of the project. The local stakeholders currently committed to developing this pilot project in addition to the Maxwell Centre include Dundee Carers Centre, Dundee Voluntary Action, Nourish Coldside and Coldside Community health inequality workers. We know and understand there is a lot of stigma attached to accessing support for food. Again this is where we can learn lessons from community cupboards elsewhere in Scotland. Some have promoted the community cupboard as an ecological/food waste project rather than making it all too apparent this is a response to welfare reform and poverty (even though this was the main driver).
31/10/2018 £4,986 Calderbank Parish Church Airdrie Foodbank operates three days per week at three different venues across the area. At present our partner agency, Citizens Advice Bureau Airdrie (CAB) are only able to provide their services at our foodbank session at Airdrie Baptist Church on Fridays. This has quickly become the busiest of our three sessions as clients know that, as well as collecting their food parcel and having a light lunch and chat with our friendly volunteers, CAB are also there to offer wider professional support and assist with applications such as the Warm Homes Allowance and benefits advice. The Community Capacity & Resilience Fund would allow us to expand our services and offer CAB support at our Monday foodbank session in the outlying village of Calderbank and at our Wednesday session at St Edwards Church, Airdrie. This will enable us to reach out to a greater number of clients than we currently do at present. There are no barriers to accessing our service and we have helped families, the elderly and young and those with physical and mental health issues. However, the one commonality is that all our clients are facing an immediate income crisis. This can be caused by a variety of factors such as redundancy, change in family circumstances and delays in benefit payments and therefore does not single out a specific social group. Our CAB advisor is qualified in benefits, debt, housing issues, consumer issues, immigration, and family and personal problems. He is also a qualified Energy Advisor and helps clients with fuel debt, switching, emergency credit for those in threat of going off supply and on going support for vulnerable clients. He is experienced in completing grant applications for clients that can clear thousands of pounds at a time for those unable to pay historic debt. He is also able to complete grant applications that can provide replacement boilers and heating systems for some clients with old heating systems that are unable to afford upgrades themselves. He also works as a debt administrator for the bureau, helping clients with debt issues and rent and mortgage arrears cases. This is particularly relevant as the roll out of Universal Credit in North Lanarkshire has seen a large increase in rent/mortgage arrears cases leaving more people in debt and requiring assistance from both food banks and Citizens Advice. His presence at the food bank will assist in identifying clients in this position and if court action has begun or is imminent CAB have an in-court service where representation can be provided and negotiation with debtors can be done by the debt adviser. If we were successful, we would also use the fund to purchase a laptop with internet access and a printer. This would allow CAB advisors and the foodbank volunteers to help our clients with a range of additional support, such as online applications and signposting to other agencies such as local health services.
31/10/2018 £5,000 Abundant Borders 1? Funding will allow Abundant Borders to work in partnership with Open Space to grow food on an allotment space in Eyemouth. The Open Space project was created by a group of individuals recovering from and/or living with, a range of mental health issues. Group members are unemployed, experience social isolation and exclusion, have low confidence and self-esteem. The project was initially supported by Scottish Borders Council but, with continued cuts to services, they are no longer able to dedicate staff time to the project. Open Space members are keen that the project continues and want to be able to continue to grow food for themselves, their families and for other community projects. However, when people are facing complex challenges in their lives because of dealing with mental health issues, it is not reasonable to expect them to be able to create a food garden and grow their own food without support. One member of the Open Space group is a graduate of Abundant Borders training courses and another was a nurseryman, specialising in growing and nurturing trees and bushes, so we believe that there is enough expertise within the community to be able to create a successful food garden. What is needed is short-term support to re-start the project. Open Space members contacted Abundant Borders and we would like funding to work with them, to support existing volunteers, build the pool of volunteers, teach people how to grow food, help people to become more resilient and work towards making the project sustainable. Abundant Borders was incorporated as a charity in November 2016. Since then we: • received funding from Scottish Government Good Food Nation, Postcode Community Trust and Awards for All, which has allowed us to run formal training courses and purchase plants and equipment needed to create Community Food Gardens. • provided formal training to 12 people in Eyemouth, who each completed a 10-week foundation course in sustainable growing. Two graduates regularly participate in community food garden events, three have taken their learnings back home and are growing food in their own garden spaces, one has gone on to further education, one has started their own small business and one volunteers with Connect Youth Allotments. • provided formal training to 15 people in Hawick, who each completed a 10-week foundation course in permaculture and sustainable growing. One participant from the course (previously unemployed) has now been engaged by Abundant Borders as Volunteer Co-ordinator for the Hawick community food garden, eight continue to volunteer at the community food garden and one manages a partner project at Burnfoot Community Hub. • created a community food garden on land provided by Berwickshire Housing Association (BHA) in Ayton. This food garden is now self-managed; six members of the local community work there on a regular basis. The garden also attracts visitors and occasional volunteers from the community. Good links have been established with the neighbouring businesses, Ayton Primary School and Eyemouth High School. Participants from the sustainable growing course, which was based from this site, continue to be involved in monthly volunteering days. These individuals were previously isolated, and the garden has given them a way back into the community. • created a community food garden on land behind the Salvation Army Community Store, High Street, Hawick. Ten participants from the sustainable growing course, which was based from this site, continue to be involved in twice-weekly volunteering sessions, with one now engaged as volunteer co-ordinator. • designed and built raised beds at Linkim Court, a sheltered housing complex in Eyemouth to give residents access to herbs and salads as well as creating a pleasant seating area. • provided ongoing support and volunteering opportunities to course participants. One participant from Eyemouth growing and cooking course and one from the Hawick growing course now sit on our board of trustees. We feel that the experience we have of working with individuals and groups in our community, to teach practical skills in growing food and to support the establishment of sustainable food growing projects gives us confidence that this partnership project with Open Space can lead to the creation of a successful, sustainable food growing project.
30/10/2018 £9,930 West Lothian Foodbank SCIO 1? We are seeking funding to pilot a new service in West Lothian that will provide those in the community, with the greatest financial need, immediate access to bespoke money management services. All clients referred to our foodbank service are experiencing critical financial problems. They are referred to us by any of our 130 partner referral organisations, such as schools, council agencies and third sector organisations. Our service users engage with us when they are at crisis point and in immediate need of help. They literally cannot afford to put food on the table. Unfortunately, many of these clients have been re-referred to our service, after months or years have passed, as they have been unable to improve their desperate financial situation sufficiently. We want to help people manage their finances in such a way that they can avoid returning to a crisis point and perhaps navigate their way out of poverty. Our Financial Triage and Debt Advice project will provide a framework through which we can assist in identifying and acting on the financial needs of individuals referred to the foodbank service, with a view to assisting them to improve their financial capacity and no longer be in a position where they need to be re-referred to our service. This includes help managing or avoiding debt, help setting a budget and making sure that people are accessing any finance available through grants or benefits. Our aim is to have financially trained staff and volunteers to be present in all ten of our distribution centres throughout West Lothian, allowing support, advice and budgeting training to be provided immediately. In order to achieve that, we believe we will need to provide training for 32 volunteers, as well as training for our full-time Foodbank Manager and part-time Development Officer. We will also require to extend the hours of the Development Officer to achieve the recruitment of new volunteers and the co-ordination of training and implementing this new project. In 2015, The Trussell Trust ran a pilot project called 'More Than Food' in eight foodbanks across the UK, to investigate the practicalities of foodbanks directly engaging with financial intervention. The results of the study were very positive, with many clients taking up the offer of immediate financial advice and 90% of them made significant progress after three months. A client who spoke to a financial adviser at Cardiff foodbank said, "Before I met the advisor at the foodbank I was too scared to go to the advice centre as I felt like such a fool. It feels like a weight off my shoulders, they are helping me do a weekly budget, which I have never done before." The pilot project was funded by Martin Lewis, founder of, who commented on the success of the pilot, "It was always my hope that this scheme would provide the financial equivalent to 'give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime' – and it seems to be doing just that. Just having someone to sit and talk to, who's got a bit of authority and knowledge about a situation can make a massive difference and that's what 'More Than Food' is all about." The pilot project used training from CAP, a charitable organization who has been helping people to budget, get free from debt and improve their finances for over 20 years. Last year alone, they helped 21,500 people throughout the UK. This is the model we propose to use. As a similar project (More Than Food) has been trialed in a similar organisation to ourselves (The Trussel Trust) and has proved successful to their service users, we are highly motivated to pilot a similar service within our organisation for the benefit of our service users. We will need to recruit new volunteers for this project, provide various training dates from CAP, provide venues for the training, coordinate the rolling out of this service to all ten of our distribution centers in West Lothian and communicate the provision of this new service to our 130 partner referral agencies, volunteers/supporters and service users. We propose to either increase the working hours of the part-time Development Officer to provide 8 hours per week towards the coordination and delivery of this new project, or employ a new part-time member of staff.
30/10/2018 £5,000 Time to Heal 2? It has been established from research that children who are exposed to violence in the home may suffer a range of severe and lasting effects. Children who are exposed to violence in the home may have difficulty learning and limited social skills, exhibit violent, risky or delinquent behaviour, or suffer from depression or severe anxiety. Children who live with and are aware of violence in the home face many challenges and risks that can last throughout their lives. There is increased risk of children becoming victims of abuse themselves or perpetrators. There is significant risk of ever-increasing harm to the child's physical, emotional and social development. Many children cope with and survive abuse, displaying extraordinary resilience. However, the physical, psychological and emotional effects of domestic violence on children can be severe and long-lasting. Children living with violence in the home respond to their circumstances in many different ways. They may feel frightened, insecure and confused. Often, they learn to keep their feelings and fears to themselves because they may feel like the violence in their home life must be kept secret. With support, children can begin to cope with and make sense of what has happened in their families. They can overcome the trauma or witnessing or experiencing violence and go on to live safe, happy lives. Our organization believes that no child should have to live with fear or abuse. The aim of this project is to work, from our understanding of the complex ways in which domestic violence can affect children, and support them to rebuild their lives. The aims • To support children exposed to domestic abuse to process their thoughts and feelings • Support mothers to communicate effectively with their children and re-establish their bond following abuse. • Provide stimulating play opportunities to encourage children from all backgrounds to develop and express themselves, • as well as support children with homework and literacy • Refer children to wider support services, including counsellors and children's centres Sessions will include: • Arts and crafts, story-telling, singing, cooking, gardening and play activities • Games, indoor sports, exercises. • Group discussions, exploring issues such as friendship, kindness and respect • Trips and outings for mothers and children to explore community resources such as libraries play groups and leisure centres. This project will be for children between age 7yrs- 15yrs. This is important in helping to mitigate the impact of welfare reform, poverty and social inequalities and develop people's ability to prevent them from reaching crisis point because the children are the hope for our tomorrow. If we can help them early, there will be a better tomorrow in terms of welfare reform and inequalities. Also certain skills they will learn will be useful for crisis management. We hope to engage 20 children twice in a week every Thursday evening and Saturday evening for two hours for different activities. Two children support workers will be employed for this in addition to our volunteers. The project will commence on Thursday 6th December 2018 until August 2019 We shall be reviewing the impact bimonthly for improvement. The project will be done at Bon Accord House, Riverside Drive, Aberdeen AB11 7SL
30/10/2018 £4,914 Big Hearts Community Trust 4? We are seeking funding to expand the capacity of our existing Kinship Care Programme to respond to an increasing need for more tailored support and advice on welfare reform for this targeted group of families. WHO & WHY: Over the last two decades the number of children in kinship care arrangements in Scotland has grown exponentially; and with legislative direction to prioritise kinship care over other placements, this trend is set to continue. With one in 77 children in Scotland today growing up with friends and relatives it is imperative that providing these children with the right kind of early experience is "the single most important factor influencing a child's intellectual and social development, whatever the material status of their family". In the majority of cases, these arrangements are grandparents caring for their grandchildren full-time due to parental substance misuse. Most children living in kinship care will have experienced some form of abuse, trauma or neglect in their past; but often do not receive the right support to overcome attachment, emotional and behavioral issues. Most kinship carers face multiple disadvantages; with many forced to give up work and complicated family dynamics, including parental conflict, resulting in increased anxiety and isolation. With the majority of kinship families existing as informal arrangements, many carers are unaware of or hesitant to engage with what support does exist. As a result, many do not access crucial information and advice, financial assistance and peer support networks. The rights and responsibilities of kinship carers can be complicated. Getting advice is important so they know about your options and if they are getting the practical and financial support that they are entitled to. Nearly 40% of all children in kinship care live in households located in the 20% of the poorest areas, which implies that the financial burden on kinship families is a major area of concern. The majority of these families are involved in the benefit system with many having to start claims when they took on the care of a child. Many carers had to give up their employment to meet care responsibilities and their outgoings now far exceed their income. Housing conditions are challenging with many homes unequipped to deal with new additions to the household and so new premises are often sought. Additional costs also exist around childcare, clothing, outings and activities as well as clubs or school outings and the use of foodbanks is steadily on the increase. Together with the added complications around the introduction of Universal Credit, many carers are confused and unsure what they are entitled to and with conflicting information provided by finance services and local authorities many carers are claiming inappropriately which in turn has a knock on effect to the care and support they can provide to the children in their care. WHAT: We launched our Kinship Care Programme in October 2015 as a direct response to our recognition that Kinship Care families are both under-represented and under-supported, relative to the size of the community and the challenges faced. The programme comprises the following key elements: • Social Marketing Campaign to celebrate kinship carers and get the message out that we are offering help / engage 'hidden' families. • Annual Family Day held at Tynecastle which brings together local support services and offers free activities for families. • Weekly Afterschool Club and Carer Support Group for families who require regular support. • School Holiday Activity offering free football coaching and excursions for young people and much needed respite for carers. • Youth Befriending offering kinship care young people, who require more one to one support, a volunteer befriender as a trusted mentor • Emergency Essentials Fund provides small crisis grants to kinship families for items such as bedding, clothing and household appliances. Our programme uses peer support, mutual trust and shared experiences to help increase knowledge and confidence among kinship carers. Our carer support group is facilitated by a trained family support worker; offering advice, guidance, training and support on specific issues but also, crucially, the opportunity to develop a strong network of peer support and to share and learn with other carers who have faced similar challenges. The programme is innovative and different to other provision in the range of regular and one-off support it offers, ensuring all families can access help that is relevant and tailored to their specific needs. The programme has also set itself apart in its ability to engage harder to reach families. Of the 220 families we have engaged to date through our programme, we know that approx. 35% of these families were previously 'hidden'. Moreover, football is obviously a strong 'hook' for engaging men and male carers and our strength in this area has led to 1 in 4 carers involved in the programme being male. The strength of our delivery partnership with Mentor Scotland is also unique and crucial to the programme's success. As Big Hearts, we bring the strength of our connection to Hearts Football Club and the facilities and reach into the community that comes with that. Mentor bring their expertise and over 12 years' experience of delivering their wrap around family support service. Together, we offer a uniquely holistic approach to supporting families through our programme. WHAT: Further Development with Support from CCRF: Through our ongoing consultation and evaluation of the programme, we have identified a growing need for more tailored financial advice and assistance, particularly with the introduction of Universal Credit as a new unknown for Kinship Carers. With this funding, we will respond to this feedback and increase the capacity of the organisation and programme to provide more dedicated family support worker time for families. This additional staff resource will be targeted specifically at providing tailored financial advice and information to carers who are struggling to get to grips with their financial entitlements, the change to Universal Credit or financial planning in general. This support will be delivered by an experienced family support worker with the knowledge and information required to help carers feel more informed and confident, as well as helping them to make connections, enquiries and changes directly with Social Work team, DWP or through other agencies such as the local Citizens Advice Bureau, if necessary. This targeted support will help Kinship Carers, who are struggling with multiple challenges, to find out if they are eligible for any extra money and, if they are on a low income, will help to advise carers on any changes to benefits and tax credits or help them navigate the introduction of Universal Credit. This support will be delivered through both group work inputs at our weekly Carer Support Group and also through one to one support if carers require more detailed assessment and advice. This may take place as part of the weekly group or through home visits. The Family Support Worker will also facilitate inputs from expert partner agencies such as Citizens Advice Scotland who have a national Kinship Care Advice Service and can offer detailed training on areas such as changes to Universal Credit. WHERE: The programme's geographic reach is Edinburgh-wide, with a priority focus on our immediate local community of South West Edinburgh which is recognised as having considerable problems in terms of high levels of poverty, unemployment and deprivation, relative to other parts of the city.
30/10/2018 £9,970 1st Step Development Ventures 2? Background We have operated as a constituted community group called 1st Step Café for the last 3 years and in October 2018 we became a charity registered with OSCR, as 1st Step Development Ventures SCIO. We support a weekly SMART recovery meeting and also a Recovery Cafe, which is open to everyone. Both are based at the Longcroft Hall in Linlithgow. Last year we created a lovely therapeutic cafe garden space with 6 raised beds and separate herb and fruit growing areas. A vibrant team of volunteers run both the café and garden. The café offers healthy and delicious meals, with many ingredients sourced from the garden produce. On a weekly basis the café offers free food surplus from local supermarkets to everyone attending. This has proved to be a very popular and valuable service to our communities. Our garden recently contributed to Burgh Beautiful in Linlithgow achieving Gold in the Britain in Bloom awards and to coming first in the UK "Town" Category. Over the last 2 years we have gone on to develop a new bicycle refurbishing initiative called 1st Step Bikes, based at the Linlithgow Community Recycling Centre. We are currently open 3 days a week but hope to expand to be open every day from next year. On average we work with between 15-20 people a week and we have a waiting list for people who have been referred to our courses. We receive referrals from many organisations including criminal justice teams, social work, nurses, third sector organisations and self -referral. People from all across West Lothian and surrounding communities take part in our courses. We offer bike refurbishment training courses, from the Recycling Centre, for people in recovery from addiction. The courses enable people to start to learn new skills, develop routines, make wider social connections (really important to preventing relapse) and start to rebuild their lives. We have just started to offer accredited courses through West Lothian College. Our work was recently recognised by Cycling UK, when we were awarded "Community Group of the Year" for 2018. Three months ago, building on the success of our café, we launched Mustard Seed Catering, which offers the opportunity to gain new transferrable skills and qualifications in a supported and social environment while producing food orders for a number of customers. We have quickly built a team of 7 people, 6 of whom are regular volunteers benefiting from the new opportunities. As with 1st Step Bikes we receive referrals from a wide range of organisations (social work, criminal justice, GP's, nurses and voluntary) and have a waiting list. Overview of what we would like you to fund Our established relationships with a participant group that is often isolated and alienated from service providers means that we are in a unique position to effectively provide help and advice in a way that makes a real difference. We have found that participants in our activities are often vulnerable to changes and uncertainty caused by, for example, changes to benefits, health related issues in their families, accessing employment, and access to services. For this reason, we want to carry out work to improve resilience among our participants. We would like to pilot a new project building on the success and knowledge gained through our work over the last 3.5 years. This would increase our capacity and enable our café to become a "resource hub". The hub would be a one-stop-shop for people affected by addiction providing timely support, information and skills training to meet the need for people to access services earlier and help people to take decisions that keep their lives stable and avoid crisis around – food, housing, energy, education and training, money advice, recovery, health and other support services. In order to do this we will need investment to enable us to recruit a part time resource coordinator, invest in computer equipment and support 2 sessional workers to offer resilience building workshops focusing on growing your own food and fun cooking on a budget workshops. We know that travel costs and accessibility are barriers to people attending our café and projects. The funding would also enable us to recruit and pay mileage expenses to volunteer drivers who would provide free transport to the SMART recovery meeting, café and 1st Step Bikes, every Tuesday from West Lothian and Falkirk areas. The resource hub would have a regular monthly programme of drop-in sessions supported by other organisations like the CAB to provide specialist advice and support in the safe and trusted environment of the café. We have a private space that could be used for this. Many of the people attending the café or our projects struggle to engage with service providers. Some need additional support or an individual to act as a bridge to support by sometimes "buddying" them to appointments or helping them make them in the first place. Our role would be to empower individuals and help them become more confident enabling them to access help in the future without or with less support. Also to be become more financially resilient by having better knowledge about budgeting, food growing and cooking food on a budget. How will we do it? This fund would enable us to recruit a 1st Step Hub Coordinator to work for 7 hours a week and undertake the tasks required to develop the café into an accessible and well connected resource centre, that also offers a variety of workshops to help people lead happier and healthier lives with less stress and more control around money management or other wellbeing issues. The Hub Co-ordinator would be based at the Café every Tuesday and as required and would: • Offer and promote meaningful volunteering opportunities for people targeting people affected by addiction or unemployment but open to others who want to contribute. • Recruit 3 volunteer drivers and buddies to provide transport to those in need or support to make and attend appointments with agencies. • Network with referring agencies including Criminal Justice teams, Social Work, Housing, NHS and other third sector organisations to promote signposting to 1st Step. • Develop and coordinate a rota of weekly drop in sessions for advice and support services delivered by partners (develop new partnerships including with the CAB, West Lothian Advice shops, DWP and Housing departments) on welfare, benefits, debt and money advice. • Offer one-to-one drop in confidential surgeries for people in need. • Signpost people to other support services when appropriate. • Organise training on basic welfare issues and local services for all 1st Step volunteers. • Run weekly IT training sessions for everyday life access to job hunting, CV building and benefits completion of forms. (Three laptops would be available through the funding). • Recruit a team of 3 volunteer buddies to support people to access the laptops and support the training. • Some of these tasks would develop over the year as we gain more knowledge through regular reflection and evaluation meetings with our Development Manager. As well as the 6 new volunteer roles we hope to engage with around 6 people each week who will access the IT training and 8 to 10 people who will access the advice and support drop in surgeries. Sessional Gardener and Training Chef The funding would also enable us to recruit a sessional gardener and a training chef who would work together to make the most of the garden produce. We would support our gardener and training chef to develop and pilot suitable learning workshops based in our community garden and café. Over the year we would offer a total of 4, 6 week long "grow your own food" workshops. We anticipate 6/8 participants to take part in each course so we hope to engage with at least 24 people over the year. In addition over the year we would offer a total of 4, 6-week "fun and easy cooking on a budget" workshops. As well as recipe ideas and tips we would look to include how to feed yourself and family for a week on a budget. This would help people plan and apply their knowledge over a longer time frame to really help people benefit. We would anticipate that 6 to 8 people would take part in each set of cooking workshops so we would hope to engage with an additional minimum 24 people over the year. Why will we do it? After discussions around changing needs with our community and partners and the potential to better meet and bridge these, we have identified an innovative opportunity to build on the strengths and networks of 1st Step (including 1st Step Bikes and the Mustard Seed) and develop the capacity our 1st Step café to become a valuable "resource hub". This will be a one-stop shop to provide information and support to people affected by addiction. Our local work highlights that welfare reform is impacting upon people in many different ways, and at different rates. It is important therefore to stay on top of what is happening locally to understand what help people may require, how our service can meet their needs, and to raise awareness of support that is available. It is clear that many of the people that attend our café and other services are affected by poverty and welfare reform. They have to make choices about which necessary costs to spend their money on, fuel, food, clothing, bills or other demands. 1st Step Café and our other projects are well used by people affected by addiction from across West Lothian and Falkirk. The Café has a weekly footfall of between 25-50 people. 1st Step Bikes engages with around 15-20 people a week with new referrals every 6 weeks. Our new project, the Mustard Seed works with around 7 volunteers but engages with other community projects working in West Lothian and Falkirk who also work to mitigate the effects of welfare reform and poverty. Most of the people involved in our work are on low incomes and are increasingly being affected by benefit changes and living in poverty. Many access food banks (we are referring agency) and are increasingly struggling with welfare reform. Many of the people involved in our activities are in the early stages of recovery and still affected by chaotic lifestyles. They struggle to engage with service providers or other forms of support. By using our existing community networks, peer support, activities and trust that has been built up over 3 years, we are in a unique position to be able to provide the additional support necessary to mitigate the impact of welfare reform. Our current capacity is limited, but a Resource Coordinator would enable us to network with a range of other support services, so that if we do not have the answers, we would be able to confidently signpost people. People that have mobility issues, or where transport is a barrier to engagement, would be able to come to the café and attend the SMART recovery meeting, eat a nutritious lunch and access valuable information that could prevent people falling into serious debt, lose their tenancy, relapse into addiction. These approaches will ease the costs of everyday living for local people and increase income by ensuring that people are claiming all the benefits they are entitled to and are better placed to use modern IT to be successful in job hunting. Who will benefit? People (individuals and families) affected by addiction across West Lothian and Falkirk would benefit from the new resource hub. We work closely with Steptogether a local support group for friends and family of those affected by addiction. We benefit from family and friends attending the café and social activities run by the café. However, the hub would also welcome anyone who is involved or interested in 1st Step's activities. Interaction between different people opens many doors and promotes integration and access to new social networks, which are the building blocks to recovery. Where will the work take place? The hub would be established in Linlithgow but cover West Lothian and Falkirk. Currently we have people attending the cafe and activities from across these two Council areas. Some of the people travelling have free bus passes issued by their workers, but for some people costs or length of journey through public transport is an issue. We would offer free transport to people where this is a barrier to accessing our services. This new support will make a huge difference to many people. We also hope to negotiate the use of a minibus from another local voluntary organisation.
29/10/2018 £10,000 Kate's Kitchen 3? WHAT/HOW/WHO Since the inception of Universal Credit (UC) in Dumfries and Galloway in May this year, we have saw a huge increase in numbers of service users coming to Kate's Kitchen for support in accessing their benefits online and meeting the job centre requirements to ensure receipt of their Universal Credit benefit. Evidence from Citizens Advice Service (CAS) network and elsewhere indicates the incidence of rent arrears to be far higher amongst tenants receiving Universal Credit. Housing Associations across the UK report that 73% of tenants on Universal Credit are in arrears, compared to 29% of others. CAS recommendations for action to help reduce the problem include "action to fix issues associated with UC". We at Kate's Kitchen aim to provide a new service "Positive Transitions" to address the difficulties our service user's experience when applying for Universal Credit. On attending job centre appointments individuals are being told they need to apply online for their Universal Credit benefit. Service User's tell us the Job Centre are unable to help them to apply. This fills our service user's with dread and come to Kate's Kitchen for support. Currently our 2 part-time support workers deliver sessions on the floor with regards to benefits, debt and housing advice. They also attend appointments with service user's. However the implementation of Universal Credit is new to us all and we will employ a part-time support worker with Universal Credit experience 12 hours per week to:- * Deliver one to one sessions with service users in Annan to support them in making applications on Tuesdays and Thursdays our service days. * Deliver same sessions in our Outreach areas as required * Deliver "Making Digital Universal Credit Application" training sessions There are many aspects involved in making successful applications for Universal Credit which involves initial applications, uploading documents and essential information and adhering to job centre's commitments. We at Kate's Kitchen have a computer suite of 6 laptops which we will use for this project. The new support worker will take the sessions upstairs in our computer suite in order to give individual time and the ability to concentrate on the applications. We will offer this new service to our own service user's but also the wider community of Annan and our outreach service areas within Annandale and Eskdale. These being Langholm, Gretna, Moffat, Beattock, Lockerbie and Ecclefechan. Every Tuesday and Thursday our service days our new support worker will be available in the computer suite to support service user's in applying and adhering to their job centre commitments. We will also advertise the service locally in Annan and anyone will be able to make an appointment for support. We will do this in partnership with our local citizen's advice service and local job centre. We have always had a close working relationship with both and look forward to further partnership working when both organisations will refer eligible individuals to us. We have a very good relationship with both organisations and meet regularly to review mutual clients. WHY / WHERE The idea for this project has come from our service users who are now being asked to apply online. Our current support worker brought to light that more and more individuals are coming from job centre and citizen's advice asking for support to apply online. Online will be the only way individuals can make a claim and this will be the only way claimants can contact the DWP. Lack of understanding of the benefit, lack of internet access and the claimants lack of knowledge "online" makes our service users vulnerable to sanctions or worse, their claim is closed. Our service users need ongoing support not only with the initial claim. They are also required to upload sick lines and other documents to provide evidence as requested to enable them to receive their benefit payments. Due to claimants having to wait around 6 weeks before their first payment of universal credit, they may also need assistance to claim an "advanced payment" due to financial hardship. However, this is a loan which needs to be repaid, usually by deducting the agreed repayment amount from subsequent payments. This has an ongoing effect on budgeting. Our new service will address welfare reform as we seek to make a huge impact in tackling benefit issues, sanctioning and benefit delays, by supporting individuals facing crisis to learn skills to enable them to comply with the Job Centre Plus's criteria. This will alleviate poverty and social inequality and promote social inclusion. Our database monitoring system also evidences the need for such a project. Indeed, in the last year our support sessions have doubled to 360. Unemployment in Annan is at its worst. The shock decision in June this year to close Young's Seafood Pinney's of Annan has meant the loss of 450 jobs, meaning more and more families using our services. Our food parcel distribution numbers have already doubled this year and we expect it to increase further as people await their benefits. Some employees were on zero hour contracts meaning they have to wait at least 6 weeks until they receive any benefits. Many intergenerational families worked here for years. According to the 2016 Scottish Index of Multiple Deprivation, Annan is one of the poorest neighbourhoods in the region of Dumfries and Galloway ranked at 2687 in the lowest 50% for rural areas. It also came 900th for deprivation out of the 6000 places in Scotland that were analysed. The results are based on levels of employment, health, income, education, housing, crime as well as geographical access. Many households are facing deep seated poverty and deprivation. Coupled with the rural challenges we face, contributes significantly to the number of families and individuals suffering poverty. 22.7% of the people in our region who are income deprived live in Annan. However, Kate's Kitchen services go some way in addressing these problems including our hot food service, our support sessions and our foodbank. The proposed new service "Positive Transitions" will compliment what we are already providing in addressing welfare reform allowing our service users to grow in confidence in using computers to meet their job centre commitments relating to Universal Credit. This is a unique project and no other similar service exists. In the project year we will:- * Support 50 service users to access their benefit entitlements * Deliver 12 Digital Universal Credit Awareness training sessions * Improve confidence and self-esteem of 50 service users * Reduce isolation and feelings of hopelessness of 50 individuals Many of our service user's suffer extreme depression and anxiety about applying for benefits and one individual recently told us "If it hadn't been for my support worker at Kate's Kitchen I think I'd not be here today". One other service user told me "they wouldn't accept birth certificates as evidence of my 3 children only Kirsty my worker was able to tell me what I needed to do". Evidence from our database and what people are telling us evidences the need for this project. Having received Anti-Poverty funding this year Kate's Kitchen is now delivering Pop-Up Kitchens through its Outreach Project. This means we are able to engage with service user's in more rural areas in Annandale and Eskdale. Transport is few and far between many of the outlying local areas. Service users are in both food and fuel poverty and being able to access our Outreach services at the Pop-Up's is invaluable to them. We will also deliver the Universal Credit Support to our service users in these hard to reach outlying rural areas. Part of the new worker's role will be to engage with people in rural areas to support them in accessing Universal Credit. We are working closely with our partners who are providing the venues for our Outreach Project free of charge. These include to date Langholm Parish Church Hall, Gretna Scout Hall, Lockerbie and Moffat Town Halls and Ecclefechan Village Hall. If successful, the CCRF funding will allow us to increase our capacity to deal with the current issues people are facing due to the impact of Welfare Reform, causing income, fuel and food poverty and feelings of hopelessness. The ultimate aim of the project is to ensure service users can successfully access Universal Credit online, thus enabling them to become more resilient and take control of their own lives. They will make the transition from being digitally challenged to digital inclusion opening up a whole new world. They will also address their benefits issues and have peace of mind and no longer a fear of poverty.
29/10/2018 £2,618 The Well Multi Cultural Resource Centre 4? Increase Depute Manager's role by 4 hours to implement following strategy over the course of 6 months. Provide Staff & Volunteer Training in following: Half Day in house Universal Credit Training CPAG Ensure all involved in information and advice work (approx 20 individuals) work through CPAG web based digital training in respect of Universal Credit and other relevant topics (on a 1 to 1 or small group basis as appropriate). Successful completion of which will indicate good level and depth of knowledge/understanding. Develop an organisational peer-mentoring scheme, in addition to current 1-1 supervision. This to ensure that volunteer staff in particular, feel supported and empowered. Apart from regular monthly training sessions on a variety of issues, we believe this will be an effective way to disseminate knowledge which is often acquired 'on the job', improve an individual's skill set and come up with solutions to difficulties we encounter. We feel it will be an effective way of positively developing as a team at a time of transition and huge change. The recruitment, training and travel/phone expenses of small 'bank' of community interpreters' (Urdu, Romanian, Slovakian, Arabic sometimes necessary) who would support service users who are particularly vulnerable because of language barriers and/or complicated domestic situations.
29/10/2018 £4,352 Recap North Lanarkshire 2? The funding will expand Recap's capacity by making a contributing to a driver's wage for nine months .This will mean that Recap can increase the delivery and installation of its home starter packs to tenants who are on benefits. Recap will supply these new Housing association tenants with an essential furniture pack which when they are offered new house. The starter packs will consist of a mixture new and second hand furniture. Essentially it will give the new tenant furniture to cook, sleep and sit on. The Furniture packs will include Bed, Settee, Fridge Freezer or Washing Machine or Cooker, Bedding, Pots & pans, Cutlery and Kettle. The project will help new tenants many who are homeless, on benefits and are affected by welfare reform and living in poverty. Recap has established a partnership with Sanctuary a local Housing Association to help new tenants. Currently Recap does supply a limited number of tenants with furniture. The funding would enable Recap to expand and develop the service and help an increased number of tenants. The project will help the tenants to settle into their new home in the longer term sustain their tenancy. There has been an increase in demand for the service due to welfare reform which means it is more it more difficult for people to access grants when moving into a new home. The project will help to allieviate the effects of welfare reform, poverty, social inequality and prevent people reaching a crisis situation. Over the period Recap supplied the tenants with essential household items such as bed, sofa's electrical goods, bedding pot, cutlery and soft furnishings. Recap staff installed many of the cookers and washing machines so they were ready to use.
29/10/2018 £9,954 Nurture Scotland 2? We are seeking funding to provide a new service in the North Lanarkshire area that will help alleviate poverty amongst new kinship carers referred to us , self referred to us or already supported by us who suddenly become in crisis particularly from the new benefit changes within the rural areas of North lanarkshire. As kinship carers become carers during a family crisis finances become stretched. For those Kinship carers who have been approached by agencies to care, they have complained to us many times that kinship funds are not processed efficiently or quickly enough, thus causing financial problems. For those informal carers we have been advised that their finances are even more stretched as they are unknown to authorities and they are oblivious to their welfare and financial rights. For both formal and informal carers, household difficulties to accommodate new bodies can also cause anxiety and stress. Gaining access to the correct advice and support can be difficult especially to those in rural areas. Especially now that DWP offices are closing, rural transport is limited and access to children and young people's groups restricted. We would like to provide outreach advice and support to kinship carers living in rural areas and anticipate supporting 15 families. This service will provide one to one visit to kinship carers homes to assess their needs, support them to try to meet their needs and to reduce isolation. We want to ensure that all kinship carers are receiving the correct income maximisation advice available, that all funding via statutory sector responsibility is met and that all relevant agencies that can improve kinship carers needs are utilised. We will also ensure that kinship carers supported by us are referred into other, newly available to us, funding streams and food initiatives . We wish to be in a position via staff to successfully refer into these funding streams eg the Buttle Trust Kinship Grant and the Family Fund. These are robust applications which require an in depth assessment of need are means tested and require a staff member to make an online application . We want to employ an existing qualified volunteer to this new position. Their existing skills and knowledge will benefit them when training, to provide the new service, to help alleviate poverty, reduce isolation and improve social and emotional needs.
29/10/2018 £4,517 Lothians Veterans Centre 2? Lothians Veterans Centre (LVC) would like to provide additional staff hours in response to increased demand for support services relating to housing and benefits concerns, in particular the impact of the introduction of Universal Credit. We have been asked by a number of possible service users and partners to extend our drop-in sessions to include out-of-hours appointments to enable support for those individuals who are currently in employment or those who cannot attend the daily drop-in sessions. Our services are delivered from our centre in Dalkeith and Veterans from across the Lothian region (Midlothian, Edinburgh City, West Lothian and East Lothian) come to access our support services. We currently employ 2 specialist Housing and Benefits advisors for 21 hours per week each which is a total of 42 hours per week. However, demand for welfare and benefits support has nearly trebled since the first quarter of 2018, with Lothians Veterans Centre team providing support for an average of 23 clients per month in April 2018, rising to 64 in September 2018. We would like to provide an additional 6 hours staff resource per week (2 staff members working an additional 3 hours) in order to provide an additional service including weekly evening sessions. This would allow us to increase our capacity to provide 1-2-1 sessions, meaning we could offer an additional 234 hours of support for Veterans over a 9 month' period (6 hours support per week, for 39 weeks). The project will increase capacity for Veterans to be able to meet our dedicated team and receive information, support and advice on matters such as Housing, Benefits, Employment, Wellbeing and more. If we were awarded a grant from the SCVO Community Capacity and Resilience Fund, this will allow us to fund the costs of a specialist staff member to help with most benefit queries, housing issues, basic money advice and generally provide support and assistance wherever required. We will also be able to support individuals with employability queries including sourcing funding for training courses, and all AFCS, AFPS and War Pension queries. For safety and security considerations LVC require two staff members to be present at all sessions. Why are these services so vital? Housing and Benefits support services The challenge of finding a home to buy or rent can be difficult for anyone leaving the services and for some ex-service personnel whom have service related injuries, disability or other problems can make the process extremely challenging. We can help Veterans apply for ex-Service accommodation or apply for mainstream housing through our Housing Associations. We give Veterans information on buying a home, as well emergency, homeless or support accommodation and signposting to more specialist advice agencies. Employability, training and education services We help Veterans identify their personal skills and attributes as well as recognising skills and experience gained from military service that may be transferable to and desirable for civilian employment. We help Veterans to develop their own personal employability plan and help them to construct their CV. We support Veterans assess the job market opportunities and match with relevant careers. We also help provide relevant workplace experience and training opportunities, help support business start-ups as well as helping Veterans find voluntary work.
29/10/2018 £4,995 Crookston Community Group 6? WHAT we will be doing: We would like to increase our Community Development Officer's hours to enable her to expand and oversee our "Community Kitchen" Project which encompasses the following sub-projects: • "Independence from Foodbanks" – helps transition Service Users away from their reliance on foodbanks by teaching affordable healthy & nutritional recipes, budgeting, shopping, cooking and afterwards all sitting down and eating together. Guest Speakers will be invited to attend to have a 30 mins Q&A session eg. Money Matters, CAB, Turning Point, DWP & Learn Direct, Glasgow College, Scottish Poverty Network, Inclusion Scotland, Migrant Help etc. • "School Holiday Lunch Club" - local children will receive a healthy lunch daily throughout school holidays and includes 2 trips eg. to World Buffet Restaurant, Cinema, Outdoor Adventure Playground etc • "Fresh Food Express" - increase the amount and variety of food (including hot) that we can deliver via our Foodshare platforms (listed below), by being able to prepare & cook food from scratch with fresh ingredients (all donated), therefore providing a better balanced, more varied and healthier choice for our service users. - Foodshare Drop-in Centre - Foodshare on Wheels inc emergency parcels - Foodshare Pop-Ups CCG Foodshare Services - provide a minimum of 100 food parcels per week – each food parcel consists of 3-days food per person per household. From our questionnaires / referrals – it is calculated that we reach 600+ people per week. NB. we have changed the word Foodbanks to Foodshare to reduce stigma. HOW we're going to do it: • "Independence from Foodbanks" Run 4 week blocks with 6 participants in attendance per block x 8 blocks p/a – 192 different individuals • "School Holiday Lunch Club" Run 3 x per annum (Christmas, Easter, Summer) with 2 meal settings per day (Mon-Fri) – 50 children at each setting - 100 children (some new, some attending all) • "Fresh Food Express" Train a minimum of 20 "Independence from Foodbanks" participants to achieve accredited REHIS Food Handling certificates to enable them to volunteer to prepare & cook for our Foodshare Platforms and "School Holiday Lunch Club". Distribute 3800 freshly prepared meals throughout Glasgow & East Renfrewshire. 100 meals per week prepared & cooked within Crookston's Community Kitchen by the above volunteers x 38 weeks = 3800 Our current partners & referral organisations are: Action For Children; Citiziens Advice; Various Medical Practices, Housing & Social Work Departments, Central Mosque, City Mission, Local Councillors & MPs, Epic 360, Glasgow City Council, Flexible Homelessness, Women's Aid, Hamesh Allen Centre, Various Social Work Departments, Learn Direct, Leverndale Hospital, Loretto Care, Money Matters, North East GAMH, Pollok Social Work & 80/20 Initiative, SACRO, SAMH, Scottish Prison Service, Job Centres, Sidestep Intervention, Turning Point, Urban Roots, Wheatley Group, Woman's Aid, YPeople. Where necessary, we will identify any additional support needed for our services users (from us or our partners) and refer as required (we make introduction & follow up, we don't just signpost!) Many of these organisations have service users throughout Glasgow and East Renfrewshire eg Money Matters, Glasgow Housing Association, Turning Point (to name a few, it's a long list!) and over the past year during meetings, consultations and attending forums, the increasing need and the wider geographical spread became more and more apparent and urgent. Our partners recommend our services to their service users and we have now found ourselves in the position of delivering donations throughout the whole of Glasgow & East Renfrewshire - almost half (47.3%) of Glasgow's residents - 283,000 people - reside in the 20% of most deprived areas in Scotland. Food is donated to us by: FareShare, Diamond Fruits, Tesco Silverburn, Tesco Barrhead, Waitrose, Mearns, Greggs, Co-op, Morrisons Cardonald, Eurasia, Glasgow Markets, Sainsbury's, Local Shops & occasional eg schools & Celtic Park WHY we want to do it: Our Experience: With myself, husband and children experiencing homelessness, we know the struggles, humiliation and devastation that is felt when you feel alone, hungry and with nowhere to turn. CCG was founded by people who have experienced real life hardships, many of our volunteers are ex-service users determined to give back – we all have our own personal stories which enables us to connect, communicate and understand our service users. We have seen how a person's life experience is heavily influenced by social & economic status resulting in erratic & poor decisions being made, quickly spiralling to what they then feel is outwith their control. For the past 7 years, we have realised that absolutely nothing breaks social, cultural or language barriers faster than food. We built community through food eg Samosa Fun Days (1,500 regularly attend) and began providing snacks and meals for those who accessed our centre-based services. We then found ourselves providing food to those who were hungry. We then built partnerships with local food suppliers (high street & wholesale) and with those already in contact with the hungry who could direct them to us and soon became established providers of food parcels* (NB although we call our services Foodshare, this includes not only Food Parcels - as well as food, they need clothing & underwear, toiletries for personal hygiene eg toothbrushes, sanitary towels, nappies, razors etc, bedding, furniture and kitchen appliances to prepare, cook & eat from eg we've had service users been given tins but can't open them as they don't have a tin opener). Thus now leading us to the next step – we are now not only going to supply food parcels, but our Service Users / Volunteers are going to PREPARE & COOK IT for their neighbours, their community and themselves. Our Records: Our training with Evaluation Scotland has helped us to understand and ensure our services are tailored to the communities needs and ensure the right data is recorded to track the differences CCG's services and activities are making to inform strategic decisions and strengthen governance procedures. In the past 12 months, this has shown an increase in number & type of service users, but also the range of items needed and the geographical spread (service users walk up to 5 miles to reach us) with many 'following' our Pop-Ups. Some words taken from Questionnaires on how service users feel before/after using our Foodshare services: Before: Embarrassed, Humiliated, Shame, Vulnerable, Poor, Scared, Cold, Lonely, Isolated, Disabled & Hopeless After: Grateful, Thankful, Happy, Less scared, Less alone, Relieved, the list goes on …………. Our Journey: The following demonstrates how our services evolved to meet the needs as identified by our referring partners & service users (real examples of referrals & services users): 2011 - Drop-in Foodshare Centre eg Walk in: Male arrives physically shaking, hasn't eaten for 5 days, has 2 children he makes excuses to why they can't visit him, he's ashamed & visibly upset. We provide a food parcel, enough for his children to visit and signpost to Wheatley Group for intervention / early crisis. He has since successfully participated in the Work Ready Programme and now regularly sees his children. 2015 - Mobile Foodshare Service 'Food on Wheels' NHS Asylum Health Bridging Team refer (a family) asylum seekers needing food and support to integrate within community. We deliver food parcels. All are now taking part in our community centre projects & activities. 2015 - Emergency & Out of Hours Foodshare Service Epic 360 refers a disabled (amputee), incontinent & agoraphobic lady, we speak on telephone, she feels dirty, hungry and very lonely. We deliver a box of toiletries, food & refer her to Turning Point. Money Matters referral: A woman & children arrived at centre for abused women, with nothing more than the clothes on their backs, we deliver a food parcel (inc toiletries & clothing) immediately. 2016 - Pop Up Foodshare opens in Govanhill Liz came to us suffering from depression; her husband had lost his job; they and their children were hungry. Within months the family were attending regular activities, before becoming volunteers. Liz was the driving force behind setting up our Govanhill Pop Up Foodshare, which weekly provided food to 50+ families inc local Roma community 2017 - Independence from Foodbanks Project Helps transition service users away from their reliance on foodbanks by teaching affordable recipes, budgeting, shopping - 53 now completed. 2017 - What you need to know to Look after Yourself & Your Family Project Outreach Programme, aimed at those BME communities, sensitive to cultural needs 2018 - School Holiday Lunch Club 60+ children attended our summer lunch club – receiving their lunch daily throughout school holidays inc trips to the Cinema and Funworld Taken from our Blog on 18 July 2018: Crookston Community Group foodshare ran out of food at Dunterlie Community Centre today which was not surprising as foodbank use is at its highest in 12 years. Service users at our offices in Beltrees Road are very worried about the roll out of Universal Credit in the next few months throughout Glasgow. "I think there's going to be a tsunami of people needing help" -a comment made by one of our volunteers. Printed Statistics: The use of food banks in Scotland has risen by 20% in the last year - The need for food banks is well publicised WHO will benefit: 1. Our Community Development Officer will receive an additional salary and will take on more responsibilities, gaining a wider range of experience and skills. 2. Individuals & families within Crookston & Pollock areas, Glasgow wide and Dunterlie in neighbouring East Renfrewshire - all within the most deprived 5% on the SIMD. Housing schemes that appear derelict on first glance are actually habited homes, poverty, crime, drug & alcohol abuse is rife and the norm, many living within chronic conditions. All service users are individuals whose life experience and circumstance have found themselves in desperate need for a helping hand, with many having no control over their daily food intake. Reasons identified: - Recent Austerity Measures resulting in Benefit Cuts - Low income - Overspent benefits - Debt – credit cards, goods purchased on finance - Asylum / Refugees - Unemployment - Homeless - Pay cuts - Sanctions - Theft - Partner controlling money - Zero Contract Hours - Minimum wage earners - Increasing numbers of people with low skills - Increasing numbers of people with learning difficulties or mental health problems not receiving enough support - Increasing numbers of elderly people living in poverty - Ex-offenders - Ill health / Disability / Mental Health Issues - Alcohol / Drug Misuse WHERE: Training & Cooking To meet the demands and facilitate the above, we have taken over an additional unit at 48 Beltrees Road and are renovating into a fully functional catering & training kitchen. Crookston Community Centre – will be located at 56 Beltrees Road & Crookston Community Kitchen – will be located at 48 Beltrees Road. Drop-in Foodshare Centre Location: 56 Beltrees Road, Crookston Foodshare Open Hours: 10am to 7:00pm – Monday to Friday Mobile Foodshare Service 'Food on Wheels' & Emergency & Out of Hours Foodshare Service: Food Parcels delivered Glasgow wide and throughout East Renfrewshire. Daily deliveries also made to: Nan McKay Hall Glasgow City Council Social Services The Hub (Govan) Pollokshields OAP Al-Farooq Education and Community Centre Paisley Refugees City Mission Montieth Project Shaheliya Project 50pm Church Central Mosque for distribution to their service users. Pop Up Foodshare: Dunterlie Community Centre Arden Community Centre Pollok Community Centre The Wedge Govan Community Project Migrant Help Swamp
29/10/2018 £9,973 Bridgend Farmhouse 2? Proposal Having received requests about whether we could offer healthy 'fast-food', we propose to use our training kitchen to: prepare simple, healthy, food – 2 x simple courses, as fresh, chill-cooked food for reheating, run over 44 weeks, consisting of 2 weeks promotion/liaison - establishing referral system; 2 weeks trial (to ID issues and address), followed by 5 x 8week blocks of full service. 1. Providing 24 meals each weekly session for 24 referrals, advised by our partner organisations. 2. deliver this meal, once a week, to those most benefiting from such a service for 40 weeks (allowing for staff sickness, holidays - this will also be 2 week trial, thus 42 weeks in total) 3. provide access to any surplus through both our 'community' fridge and others setting up within our key areas encourage sustainable delivery services by electric bike. Structure: 1. 2 weeks – run in to establish project and referral system 2. initially 6, ready trained volunteers (previous trainees who have REHIS qualifications) will work under our professional chef-trainer for 8 weeks 3. thereafter 6 will take over for an additional 4 x blocks of 8 weeks 4. total of trainees working over 44 week period: 15-30 5. build a 6-8 week set cycle of recipes 6. after the initial 10 week period, the team would have a 'bible' of recipes established and the skills and confidence to work independently. 7. The recipes would also be made available to others, both through our web site and where possible as hard copies. Partners/referrals: We have discussed and agreed to take referrals from: Bingham 50+ Carr Gomm (housing & GP based social prescriber) Moredun High Flats Tenants' Association Crisis (people in temporary accommodation with limited cooking facilities) The White House, Craigmillar – to take additional meals for identified carers. Lone Fathers, Edinburgh LAC team We are likely to add to this list and have spoken with key carers and support workers in the area for additional referrals.
26/10/2018 £9,990 Fostering Compassion 3? This Compassion in the Community Project This new 'Compassion in the Community' project is about managing and developing a new cohort of volunteers piloted in two of our strongest geographic areas, East Lothian and the Borders. The position of Volunteer Development Officer (VDO) will be created as part of this project and the VDO will develop and support Regional Volunteer Teams (RVT's). Our aim is that each RVT will consist of a minimum of 8 volunteers. A Team Leader will be appointed who will report to the VDO. The aims of the RVT's will be to create a self-sufficient model so that our service can be delivered in any one locality, supported by local volunteers, businesses, supporters, media and fundraisers for local children. This pilot will support us with the creation of a sustainable regional model, building community spirit and involvement to help the areas most vulnerable children.The volunteers will then deliver education workshops and activities to children in foster care and kinship care during the period of funding and beyond. 'While the Scottish Government acknowledge that foster children, looked-after children and kinship families are some of the most vulnerable children and young people in our society the principal approach is through individual intervention. Our model engages the children and carers not just as a family group but as a group of families. Our current model has also evidenced that volunteers, given our training and support, can provide a satisfactory and successful service. This project will provide the initial investment to drive that outcome. Fostering Compassion - Background Fostering Compassion began in 2013 with 10 children from 5 families in East Lothian. By the end of 2018 we will have served just under 400 children and delivered support to participants across Scotland. Fostering Compassion is a unique and ground-breaking humane education project for children in Foster Care and Kinship Care (Looked After Children) who show worrying behaviour e.g. towards animals or other children or are struggling with compassion and empathy in general. A child who evidently demonstrates abusive behaviour indicates that they are/have been abused themselves or they are mirroring behaviour they have witnessed in the past, at home, in school or in other circumstances where a 'pecking order' develops. In many cases until they, their carers or our peer organisations recognise the need for our support, the evidence is masked by the child or unrecognised by the carer. We work with children and their caregivers together, and while all the children we work with are 'looked-after children' predominantly in Foster and Kinship care, all have suffered abuse or neglect or had other traumatic experiences leading to that need for our additional intervention. Looked after children are the most vulnerable children in our society and they and their care families need the greatest support. Children who have had a traumatic start in life are often at a disadvantage when it comes to fulfilling their potential. They commonly feel 'different' and 'isolated'. Fostering Compassion brings together looked after children and their caregivers with other children and carers in similar circumstances, in a safe environment giving them a sense of 'belonging'. We help participants address the major gaps for the children including solidifying trust in their carers, reversing negative confidence and low self-esteem, and inspire them, not just by redressing, but accelerating their social, emotional and educational development even beyond the norm for their age. We usually work with children aged between 3 - 12 years old. A high proportion of the children are from disadvantaged backgrounds and had we not been able to provide activities through Fostering Compassion the children in those circumstances, would not have experienced activities like those we provide in our programme of activities. We know that our programme stimulates children's reactions, comparing their experiences e.g. with their peers and developing empathy with vulnerable animals. We know the process we use stabilises their behaviour and prospects. Through our workshops and activities, we share the stories of rescued domestic and wild animals in such a way that the children draw parallels between their circumstances and those of the animals. This helps the children see animals as sentient beings who can share similar emotions to them. Through sharing the stories of the animals, the children gain a greater understanding of their own circumstances and this often provides a platform for the children to open up about their own abuse and neglect. Children who have attended our activities have shown good engagement in learning, increased feelings of self-esteem, self-worth and self-confidence, a better understanding of their emotions and behaviour and improved compassion and empathy. Each child has shown an increased sense of empowerment - understanding that their actions and attitudes can make a difference. All children show they are good learners and show improved prosocial behaviour. The children build new friendships and the caregivers find a valuable support network. We work together with Local Authorities and other third sector children's charities such as Children 1st, Barnardo's, Mentor and the Big Hearts Community Trust. All the children we work with are 'looked-after children' predominantly in Foster and Kinship care but all have suffered abuse or neglect. We usually work with children aged between 3 - 12 years old. Many of them are from disadvantaged backgrounds and would not have been able to afford activities like this, had we not been able to provide them through Fostering Compassion. Our Activities We hold a wide variety of workshops and activities and are introducing new ones all the time as demand for our service increases. We share the stories of rescued dogs, donkeys, cats, horses, ponies and bears to name a few. The children learn how many of these animals had not been looked after properly and often had to change homes having suffered abuse and neglect. By sharing the animals' stories, it often encourages the children to talk about their own circumstances, letting them know they are not alone. We bring together children and carers in similar circumstances providing a support network for carers and a safe place for children to meet others in similar situations, giving them a feeling of 'belonging'. We team up with local vets including the Links Veterinary Group and the Royal (Dick) School of Veterinary Studies who host special 'Be a Vet for the Day' workshops teaching the children all about caring for animals, understanding an animal's body language and responsible pet ownership. We also run nature themed workshops including 'Magic of Nature' and 'Trees and Bees - Being a Friend to Nature' where the children learn how connected we all are to nature and the importance of looking after our environment. We have a Storytelling and Reading with Dogs workshop - a firm favourite with the children - building their confidence and self-esteem, especially for reading aloud at school - the dogs providing a non-judgemental audience Our workshops also include craft activities to help improve dexterity and creativity and develop coping mechanisms that can be continued at home Our workshops provide tools and techniques to help the children deal with difficult emotions, which can be continued at home by both child and carer. Our new emotions tree gives the children an opportunity to express their feelings at the end of each workshop Fostering Compassion allows children in care to come together with other children in similar circumstances providing an opportunity for the children to thrive, gain confidence and self-esteem. A place where they can meet other children in a similar position, have fun, achieve a sense of identity, or come together with separated siblings on neutral ground. It allows carers to meet and make friends finding a network of support in the process. Our activities let the children and carers bond as a new family unit. Our workshops provide the ideal opportunity to try to reach these families and bring them together with others in similar positions, providing them with much needed support and friendships. We have always worked with the caregivers and the children so they are attending the activities together and creating shared memories as a new family unit. We also teach coping mechanisms and techniques throughout our activities that can be continued at home by the children and their caregivers such as our Emotions Tree, our Gratitude Tree, our Memory Jars and our Calm Down Jars. We introduce our families to activities and days out that they would otherwise not be able to afford. As funding to local services seems to be increasingly withdrawn, we are finding that we are filling a growing gap which is leaving little support for these vulnerable families. Many of our families have said they wish there could be Fostering Compassion activities every week and that nothing comes close to our activities. Why the need. There are over 15,000 looked-after children in Scotland, and by the very nature of that care need there is automatically trauma in their lives. While Foster and Kinship carers commit major efforts to redress that trauma there is a desperate need for additional support through services such as those Fostering Compassion provide, generating independent means to stimulate self-help, peer support and analysis of the children's behaviour and future. Dealing with these issues from childhood therefore is critically important because, unresolved, such behaviour has led to violence; towards those victims who cannot retaliate or complain, (most often animals); equally towards other children who do not naturally have coping mechanisms against violence and even; to carers and adults who are not automatically immune to or skilled to recognise or cope with such behaviour. Unchecked and unresolved all of these reactions ultimately lead to childhood and on to adult criminal behaviour. A frequently quoted fact is that: "While those in the care system account for just one per cent of children, a quarter of those in prison were in care as children." - David Cameron, 2012. There are many other factors e.g. unresolved the issues can lead to placement in secure accommodation, inevitably increasing exposure to criminal tendencies poor mental health and a hardening negative reaction to society at large. Cold facts are that: • Only 1% of all looked-after children go on to university compared to 50% of the general population; • 46% of young women and 59% of young men leave school without any qualifications. • Looked-after children can far too often become needy, disenfranchised and alienated adults. • It is widely accepted that they are more likely to need mental health services, go to prison, be homeless, and have their own children removed from them. • The cost of wasted potential, of long-term support services including the cost of imprisonment, and of another generation of children in public care is almost beyond comprehension (BAAF and TFN 2005:4).
26/10/2018 £4,900 AMS 4? WHAT WE WILL BE DOING WITH THIS PROJECT. A M Special Needs – This project will extend our current delivery on this theme of providing health and fitness activities for the learning disabled and those with other disabilities. Our current delivery for those with special needs has been focussed on delivery to children in high schools. This project will support youths and adults beyond school age, recognising that this group has the same health need as any other but with different characteristics and challenges. Beyond school age the education and welfare system has no responsibility to help this group with health and fitness activities The project will focus on features to stimulate learning disabled and other disabled participants who need: • The benefits of healthy exercise, along with; • The attendant social interaction of working in a group • Additional motivation and content to develop their involvement. The project will serve a disabled group that generally does not have the capacity to understand the principles of sport and competition or rules of play and behaviour, but physically each participant requires healthy exercise as much as any person. The project will also help carers, usually family members parents and siblings who also provide a caring role and have most often exhausted their own efforts to generate fresh and successful challenges for the individuals they care for. For both the disabled group and the carers the project intends to inspire methods of maintaining their health, both with our group activities and in inspiring their own efforts and engagement at family level in-between sessions, exploring practical activities relevant to individual's capabilities. We will also work with organisations who are already serving this client group but not delivering our form of intervention i.e. to develop healthy exercise, team activities and the social interaction that follows with participation in this form of group activity. REFORM ISSUES An undoubtedly unintentional spin-off of the reform of public service has been that priority in the reform of creating person-centred-planning which has resulted in literally almost eliminating but certainly minimising the social interaction that was previously derived from group work. The practice and resources, at least in our nearby day centres, is now dominated by service to individuals, moving individuals who previously gathered in day centres and were supported in groups for example, out into the community with "individually tailored" services. While naturally laudable as an additional feature of support it has suppressed the values of social and group interaction. A product of that policy is that our local day centres have disposed of transport for groups (e.g. minibuses which were a simple practical tool to support group/social interaction) in favour of cars providing personal and individual transport. This practice is to respond to the drive to respond to the perceived needs of the individual While our members have very definite views about how that is working out when they get feedback that disabled people end up in shops and supermarket café's, our assumption is that simply the staff involved have no other creative or valuable alternatives in their portfolio. This project intends to provide one which also services highly desirable benefits for the participants. DELIVERY AND WHERE. This project will run taster sessions in physical fitness exercises (intending to lead to and provide for ongoing engagement) but in a group environment, creating health exercise and stimulating interaction. The project will work with organisations and their clients serving the large number of learning disabled who gather in Cupar where we know that the organised services mostly do not include team activity as a focus and the organisations serve their clients individually. We will use the resources already established for our Seniors walking football i.e Duffus Park and pavilion where we lease the pavilion and reserved park area and in inclement weather, readily available local sports / halls. This funding will therefore support the additional hours for our staff in this project with a small budget requirement for the additional equipment for the project. WHY. The education system has a responsibility to provide physical education for disabled schoolchildren and our current service to the disabled is with that age group. But despite there being an overwhelming acknowledgement that health, fitness and social interaction are necessary but lacking in those beyond school age, the public care system has no remit to service those acknowledged needs. We believe that it is primarily because staff and even voluntary organisations serving his group do not have the skills to take on "physical education". This project will provide taster sessions to help our peer organisations assess the practicalities and benefits of providing this service while providing benefit to the participants.
22/10/2018 £10,000 Hope Amplified 3? The Women sector has been disproportionately affected by the recent cuts in public sector spending, at a time when the issues the sector deals with have never been so prominent. Financial worries are common in many households across Scotland, but can be particularly difficult for lone parents, people experiencing unemployment and those on low incomes and mostly households from the Black & Minority Ethnic community. We are seeking funding to pilot a new service in Glasgow & South Lanarkshire that will target mostly women in poverty due to the welfare reforms, and are disengaged from education and are experiencing various social & economic disadvantages to have access to financial education, help them develop their financial skills and to help them raise their educational attainment; and to support them to improve confidence and self-esteem to lead a healthy and meaningful lifestyle. The project will empower them with the necessary financial skills to live independently and to deal effectively with the welfare reforms. The project will offer these women experiencing financial difficulties support and advice in relation to debt and money management including welfare, debt, fuel and energy management. The activities will take a preventative approach to financial problems and improve mental welling for those affected by the current welfare reforms and reduce the social inequalities that they face. The primary purpose of the project is to support women aged 18-50 years from the African community resident in Glasgow & South Lanarkshire in poverty and experiencing financial difficulties exacerbated by the UK Government Welfare reform to money management services. Financial Inclusion is about ensuring everyone has access to appropriate financial services and products which enable them to manage their money on day to day basis; plan and deal effectively with unexpected financial pressures. We will actively involve the women in decision making processes regarding project planning and encourage them to have a genuine influence on how the project is delivered. By doing this we aim to foster important skills and provide opportunities for them to learn more about budgeting and planning considerations. We will also regularly seek out feedback from them and develop creative ways of involving them in evaluating the project and recognising and celebrating successes. Partnership working is at the heart of our project proposal and we strongly feel that developing positive relationships with other organisations and involving them in project delivery results in better projects and additional outcomes for young people. For this project, we will be looking to gain input from a number of partners including the local community CAB agency to help us explore with participants the impact of welfare reform, both individually and societally, and to develop materials and information that creatively engages and informs the women. We are also keen to embrace opportunities to tap into the wider network of organisations receiving Community Capacity and Resilience funding and to explore potential partnership working with them. Having previously delivered work around these themes, we know that our project addresses a significant gap in provision in the locality and that supporting the women to be aspirational and develop their awareness and confidence dealing with issues which contribute to inequality such as health and finance literacy. We strongly believe that actively helping the women to learn new skills at such a key stage in their lives, improves their well-being and reduces their future dependency on family and state supports. Being based in a community which experiences multiple deprivation, we consider ourselves, despite our specific community focus, to be fundamentally an anti-poverty and pro-equality organisation. As such we are committed to creatively supporting women and developing projects which seek to reduce inequalities and decrease the number of people who experience financial hardship and are negatively affected by welfare reform. We know that there is a need for our project because of our previous work and through our interactions with these women who are currently unemployed. When we speak with the women who we meet, often on the streets during the day, about what they are doing many reports that they are currently doing nothing and that they feel that no existing provision meets their needs. The target beneficiaries that we will work with experience a number of disadvantages and complex needs as a result of their age, the area they live in and its social issues and, for many, their negative experiences of mainstream education. We propose to deliver financial educations that will include budgeting sessions; support with DWP claims; credit check, switching energy suppliers and opening bank accounts, Practical steps to reducing living costs, Reducing energy bills by switching providers and being more energy efficient, Shopping about for the best deals in relation other regular bills such as home and car insurance, Making the most of entitlements such as free schools' meals; clothing grants, concessionary travel; Education Maintenance Allowance. Steps taken to maximise family incomes, reduce essential outgoings and mitigate the effects of poverty and whilst there is an upward trend in rates of employment in Scotland, changes to the quality and nature of works have driven in-work poverty. We estimate that 250 women aged 18-50 years from the African community will have access to the project. The project will be delivered on a one to one and group basis depending on the need of individual women.Delivery will be from our Glasgow City centre base (new) and this is easy accessible via good transport links. We expect the delivery to be like: One-to-one support will work with participants to identify issues that they require additional help with and to develop strategies for overcoming barriers and obstacles. One-to-one support will also provide the women with supported access to computers and the internet for writing CV's, Excel sheet for money management, exploring employment, further education and training opportunities and making applications. Each person will have an allocated Mentor who will walk hand in hand with them to improve and assist with their finances and future financial situations. We will provide ranging levels of support dependent on the individual needs and requirement. We will improve a person's current situation with their finances and ensure they have the skills and capacity to be able to continue with positive finances through their lives. A big part of the service is to ensure that those who are socially excluded due to debt will no longer be, we will provide family support if required and volunteers will be trained and peer supporters to carry on with the work. Partnering with local groups through referral to extend the service to hard-to-reached women resident in the target community. NEED FOR THE PILOT PROJECT Research from Chartered Institute of Housing (CIOH), Institute of Fiscal Studies (IFS), Poverty Alliance as well as the UK and Scottish Government's suggest that the poorest 5th of Scotland's population are disproportionately most likely not to have a basic bank account or access to affordable financial services and far more likely to be in the social housing sector, in receipt of benefits and unemployed than those in the top 80% of incomes and therefore vulnerable to the welfare reform, particularly the introduction of Universal Credit ( claimant online accounts will be an issue among the BME communities as only 21 per cent of the population have some internet access at home. Households experiencing financial exclusion typically exhibit one or more of the following characteristics: A lack of key financial products such as bank account; Insurance; Savings products and the financial services that come with them and a reliance on alternative forms of expensive credit such as doorstep lenders; payday loans and pawnbroker. Based on this information, we set out a consultation together with the women in order to address the issue of financial exclusion and to find ways in which these could be improved in our community. We held three events and a focus group discussion to carry out the consultation and engagement process. We actively encouraged maximum involvement throughout the process to ensure a "bottom-up" approach; this means asking women what they want, how best to deliver it and ensure they are actively involved in the project management. The outcome of the consultation and community engagement shows that women in the community are affected by high level of debts, live in households in fuel poverty, in unemployment, inability to claim benefits. Some of them have accessed loans from the loan shark lenders. The women affirmed that financial inclusiveness will help them with the foundational knowledge to succeed and able to navigate the welfare reforms. The consultation enables us to determine whether there is a need for the project and whether there is any third sector organisation in the area currently running similar projects specifically targeting the BME women so as to avoid duplicity. Women were given the task to discussed and come up with activities capable of making the greatest impact in helping the community financially empowered with the hope of creating life opportunities that will make it possible for them to lead a life free from economic & financial exclusion. The outcome of the consultations: 86% (80 households) of our respondent (93 targeted) had no bank account; 100% (93 households) of our respondents had no form of Insurance; 96% (89 households) are currently in extreme fuel poverty and 71% (66 households) are in one to two months of rent arrears; 95% (88) are living in social housing; 90% (84) are in receipt of one form of benefit and 89% (83) are in unemployment. The majority do not have the skills to understanding UC or are able to access benefits for themselves. The common denominator for these women is that they are all affected and impacted negatively by the welfare reforms. Developing financial understanding is the first step in ensuring the beneficiaries have the skills required to deal confidently with every day financial issues, helping them to make informed decisions and choices. To support the importance of financial literacy,Ofsted, suggested" Providing personal finance education can have a significant and lasting impact on women's future prosperity and help them to successfully navigate the financial markets – from mortgages and pensions,to whom to bank with – when they leave education" Director of Education Ofsted, Ofsted 12th March 2008). Access to financial services is a key barrier to financial inclusion whether it is not being able to open a basic bank account or poor credit histories that deter lenders. Runnymede Trust suggests that many people from the ethnic minority backgrounds have serious money issues and a pressing need for money guidance. Women should have opportunities to acquire financial capability and that "women becoming financially capable is one pre-requisite for their personal and social well-being, for their developing roles as responsible citizens in an increasingly complex world and for success in their future working lives." (ibid, 1999, page 12).
19/10/2018 £4,788 Community Asset Project 2? We are seeking funding to help us recruit a Sessional staff and five volunteers to undergo training in Universal Credit Course, City & Guild Energy Awareness course and Elementary Cooking Course to delivered by CPAG, Energy Action Scotland and REHIS respectively. The training will give them the skills to help the community affected by welfare reforms to develop effective coping strategies that will improve their day-to-day lives. Below is the course content. 1. CPAG-Universal Credit course-The roll out of Universal Credit (UC) full service is due to be completed by the end of this year. Roll-out takes place in West Dumbartonshire and Edinburgh on 28 November and Castlemilk, Drumchapel and Shettleston on 5 December. The course will give the five volunteers and support staff the opportunity to learn about UC in order to support our community of interests. By drawing on experience from areas where UC full service is operating, they will learn who is affected and how best to support them, particularly those who are vulnerable or in difficult circumstances. They will also have the chance to refresh their knowledge of UC entitlement and calculations. 2. Energy Action Scotland-City & Guild Energy Awareness Course-The course is aimed at those providing energy advice to community and wishing to have a greater understanding of domestic energy efficiency. Modules Heating and Preventing Heat Loss: • Use of heating and hot water systems • Effective use of heating controls • Heat loss from buildings • Methods of home insulation • Renewable energy in the home Lifestyle and Housekeeping: • Fuel poverty and health • The causes and control of condensation and dampness • The need for adequate ventilation • "No cost" energy saving measures • Health risks from the lack of affordable warmth Finance and Budgeting: • Understanding tariffs, meters and budgeting for fuel • Comparative costs and system efficiencies • Costs of running household appliances • Payment methods for fuel • Services from fuel suppliers and consumer bodies • Grants and financial help available for energy efficiency improvements and fuel payments 3. REHIS- Elementary Cooking Course-Provide participants with basic cooking skills that increases confidence, skills and knowledge. The project will engage 280 households in poverty due to benefit sanction and welfare reforms and are from deprived, hard-to-reached households of Portuguese speaking community living in social housing to help them cope and deal appropriately with the welfare reform. The project will be robust and help increase participants financial skills, energy awareness skills and the skills to deal with the factors to overcoming poverty. The project will target and work with members of the PALOPs residing in Castlemilk, Shettleston, Bridgeton Cross, Calton, Mile End, Gallowgate, Haghill, South Camtyne, Parkhead, Dalmarnock/Stadium and South Dalmarnock. The Steering group comprising of 10 people at different stage of their life with respect to welfare reform engaged with other benefits claimants to discuss the issues facing them that required urgent attention. The biggest threats highlighted is the effect the welfare reform & benefit sanctions and the cascading effect on their mental health and wellbeing, No digital skills, Lack of budgeting and cookery skills and the Health risks from the lack of affordable warmth. Other problems highlighted: • that the communication from Department of Works and Pensions to them can be poor and it is often difficult to contact the appropriate person who has made the decision to sanction and to find out the reason why. • that there is little information available to claimants about hardship payments or the ability to appeal a sanction decision. • that claimants are expected to search for work online (using the Universal Jobmatch facility), however many claimants are not computer literate or do not have easy access to a computer or internet. The ability to make and maintain claims online is central to Universal Credit. Individuals with limited access to online facilities or who find new technology challenging are at a significant disadvantage. UC can also provide help with housing costs and a landlord portal is being distributed to social landlords. Evidence suggests that the current DWP systems are not adequately developed. In particular, there is no alignment between deductions from UC and housing costs. This can lead to arrears and threaten tenancy sustainment. In 2016 the UN declared access to broadband to be a basic right. Despite this, home internet access varies considerably by household income. In 2016, 63% of households in Scotland with an income of £15,000 or less had home internet access rising to 98% in households with incomes over £40,000 (Scottish Household Survey, 2016). Additionally, only 65% of social housing tenants have home internet access, compared to 88% of home owners or private rented tenants. Older people, those with disabilities, and those in social housing or on low incomes are all more likely to be digitally excluded. • The threat of benefit sanctions being applied, and the conditionality requirements can be a constant source of stress. If a sanction has been applied, then all the Job Seekers Allowance is lost for a certain period. Claimants can get into further debt or have to borrow from friends and family. The volunteers, Sessional staff and the management committee will be able to offer one to one advice on accessing benefits online and how to avoid their benefits from been sanctioned by DWP (and, if Sanctioned what to do seek redress), budgeting, cookery and digital skills to access benefit online. Volunteers will also visit homes for Energy Audit- checking for the installation of thermostatic valves on radiator; Insulation of hot water tank, loft and wall; checking to know whether fridge is 15 years old (Modern fridge are come with better energy efficient rating); Checking whether boiler is too old requiring more energy efficient condensing boiler. We want to raise the knowledge and the skill level of our volunteers, who more often than not, would be asked a wide range of questions by the participants they are trying to help. The project will provide low cost, nutritional meals for all ages in the community and it serves as a hub whereby people can access support and information on benefits, fuel and energy, bill paying, support services on specific days provided by partner agencies e.g. CAB, Advocacy projects etc. We would deliver cookery activities in conjunction with welfare and benefit checks, Financial literacy & budgeting workshops. Households have expressed an interest in learning to cook but felt that it was too expensive. We will demonstrate with our service users that with budgeting skills and cookery skills that they can maximise their income. We will deliver the cooking in conjunction with activities. other wider benefits include improve mental wellbeing and whilst we are delivering the energy advice visits to all the households we also expect that we may come across African householders not engage with the current project that are in fuel poverty due to welfare reforms. In these cases, we hope we can help alleviate these issues by making their energy usage more efficient but may also help them spend less money by changing supplier or tariff. We will monitor this by asking these households if they are comfortable to either be a case study for the project, or at least to be counted as a household that the project has helped with making their bills more manageable. We will also monitor how many people are successful in applying to grants to help them install energy efficiency measures in their homes. The project will work closely with other Local Home Energy Scotland representatives to setup up a robust referral process so that our community can take advantage of the national grants that are available
18/10/2018 £4,824 Viewpark Family Centre Association 1? Our organisation is looking to offer additional Family Learning Activities to local parents/carers and children to meet an existing waiting list of available spaces. Our activities target local poverty and social issues and recognise that parenting is a struggle and that the stresses of parenting are heightened for those families coping with poverty. Our aim is to tackle these issues while addressing health and wellbeing topics. A fully inclusive service is available to all. Funding from the Community Capacity and Resilience Fund will allow us to offer additional:- Baby Discovery Sessions (ages 3 months to 12 months) additional 4 x 8 week blocks. Additional sessions to be offered from 3rd December 2018 to 30th September 2019. Sessions will introduce babies to a world of rich, varied sensory experiences in a creative and enjoyable environment to encourage learning and development. Activities are aimed at developing physical, social and emotional, language skills, co-ordination, awareness of the world, a love of music and the concentration so needed for further development. These sessions encourage positive interactions between parent and baby, as research confirms that early relationships play a critical role in babies' development. As well as contributing to better outcomes for the child it will help their cognitive development, future relationships built and their resilience to cope if life gets tough. Through these early experiences baby builds up a store of memories of being cared for – these memories will provide the building blocks for their future emotional health. For parents/carers these sessions will allow them to understand the importance of sensitive parenting to develop a loving, consistent and secure attachment with their children. This will also allow them to reduce any risk to the early parent-infant relationship i.e. by helping to prevent isolation, anxiety and low level depression. Also, this funding will help us to offer an additional:- Tweenies Group (age 1 to 2 years) additional 1 session per week. Additional session to be offered from 3rd December 2018 to 30th September 2019. Fully inclusive, Early Learning & Play, shared parenting skills and knowledge. Incorporating Play @ Home and Play, Talk Read sessions. Sessions provide activities and free play which allow adults to be more involved with their children's play and learning. Provides our children with an environment in which they are able to play independently with other children, while still having the security of their parent/carer close by. This can be a great help in building children's confidence. Allows children to experiment with independence, socialisation with peers, learn to share and make their first friendships. Provides parents/carers with an opportunity to play with their child, giving them their undivided attention, away from the distractions of home. It is also a way of meeting other parents/carers in similar circumstances and it can be reassuring to realise that there are other people going through the same experiences. For some parents/carers it can be their only social contact during the day and this group will provide a great support network. Lifelong friendships could be formed as many parents/carers do not have family support close by. We constantly evaluate our services through local needs surveys, questionnaires and focus groups. We are flexible, representative and responsive to our local community – not one size fits all. We are constantly approached to be proactive members of other local initiatives. We are one of the top 20 third sector organisations of importance operating within the field of children and families within the North Lanarkshire area. We have been offering services locally for 17+ years, and have a vital role within the area as a thriving third sector organisation. We are best placed within the local area to help tackle and prevent social inequalities. We are supported fully by the local community; an organisation that is complimentary to other statutory agencies locally. Our organisation offers local services that are available from birth to the elderly - Crucially meeting our local authority's priorities. This is evidenced through our engagement with families, children and volunteers - all from the local community. The feedback from services, and the support we provide to individuals has been positive and described as being fully inclusive, invaluable and much needed. Our specific client group are local parents/carers/families and children. Our organisation supports key transition periods in many of our children's lives. The direct/indirect benefit from our activities will allow us to continue with the increased support to parents allowing them to maximise their parenting skills, promote a sense of belonging, encourage and raise moral standards, taking a more active role in shaping Viewpark – thus improving economic opportunities and outcomes locally. This funding will allow a staff member to be fully trained to facilitate the Family Learning Activities. They will understand the early years, child development and the importance of attachment and early intervention. We are based within Viewpark Community Facility - Our geographical area covers North Lanarkshire Council, Ward 14 – Thorniewood. The defined data zones in Viewpark (S01011533/535/539/541/542/543/544) ordered by SIMD 2016, rank our area as having 4 out of a total of 7 data zones as having the most deprived (worst 10%) communities nationally – all 7 data zones are ranked overall as Decile 1 or 2.
17/10/2018 £7,772 The Hub Dumfries And Galloway 3? At present we deliver a supported drop in session project on a weekly basis- Getting connected, where people can get support to complete online benefit forms, create cv's, do job searches and ensure they fulfil their commitments on their universal credit journal. From this last year we identified the need for people to do a basic computer course, which we still run. Due to the impact of welfare reform and the new universal credit roll out we have experienced people who use our service and new service users, who have no skills in managing their income/ money and after a few days have spend their benefits and not paid their rent and other essential bills, these are usually people the furthest removed from work, and no idea how to budget – We run other services such as food parcel vouchers and a rent deposit guarantee scheme – numbers have risen drastically over the last few months in these projects due to the issues as above. We want to extend the services we provide at our drop in services to include a money management training course, to try and support and help these service users, to empower and enable them be confident in their finances and not be in a negative situation. We plan to have 50 participants ( 30 minimum) Learning will include using IT to obtain more affordable fuel tariffs/switching suppliers; using price comparisons websites; creating and using a budgeting tool; understanding APR's; buying online; keeping safe online; searching and applying for jobs and using online benefit checker and making benefit applications to maximise income etc. This learning will build on skills developed by participants through our Getting Connected Project who have become more confident about using computers in their day to day life. This will build on these new skills, reinforce knowledge and address an identified need for money management which we have identified from participants. We will work with partners such as DWP, citizens advice, Skills development Scotland and welfare, and the course will be facilitated by the development officer and trained volunteers, who have co-facilitated the programme. The frequency of the sessions will be developed in recognition of levels of abilities of participants.
17/10/2018 £9,959 Reidvale Adventure Play Association Limited 8? RAPA seeks funding to deliver a cookery programme Big Chef, Little Chef for children 8-15 years. Participants will engage in food preparation and cookery education sessions. The sessions will be fun with food preparation, basic menu planning to assist children and young people to develop new skills and knowledge in food hygiene, food preparation, budget cookery, and gain increased confidence in a kitchen environment contributing skills and learning for their life-long health. The programme will eliminate the anxieties of food preparation and hot and cold dish cooking, address social myth that it is deemed expensive to eat or adopt to eating healthy nutrituous foods. The sessions will also help prevent children and young people from developing poor diet and lifestyle choices by offering them positive options and news skills to practice health life options. Playworker staff will also provide healthy options information and health-related information and support to a marginalised group who has restricted access to this information or lifestyles at home prove difficult due to living in a deprived area impacted by hunger and poverty. Sessions will run in blocks of 6 weeks for 2 hours for 10 children and young people aged 8-15yrs x 1 early evening per week x 8 blocks annually with each child and young person working together to prepare and cook low-cost, healthy snacks and meals. The sessions will introduce basic food prep skills and teach the children and young people to chop vegetables, prepare healthy finger foods, healthy pizzas, fruit salads, fruit kebabs, no-bake, healthy smoothies, various salads, make their own coleslaw, omelettes, wraps with various fillings, hot pot dishes, soups and overall promote fun with food. We will also introduce basic food hygiene skills to promote confident independence whilst preparing and eating food. We will also introduce children to new nutritious foods, healthy snacks and fruits, flavours and textures. By offering access to Big Chef Little Chef sessions we are ensuring that every attending child and young person will have access to good hot and cold wholesome food. The children and young people will also learn how to prepare simple fruit and vegetable dishes and snacks easily and quickly. We will also introduce quick and easy menus for the children and young people to try and also for them to take away. Children and young people will prepare various food dishes weekly i.e tossed salad dishes, soups, hot pots, finger foods etc and each week we will introduce a new dish or snack. The sessions will provide children and young people with basic food prep skills and for some children and young people they will achieve enhanced skills in basic, quick and healthy food preparation. The children and young people will also go shopping for ingredients (introducing them to learn about food marketing, labelling and budgeting) initially at the early introductory sessions at each workshop. Children and young people will also improve their literacy and numeracy capabilities through the reading of recipes, menus and measuring and weighing ingredients. Additionally, we are aware that many attending children and young people to our playground are fending for themselves in regards to feeding themselves and do not have access to regular home cooked meals or snacks. We believe our sessions are also a discreet way of ensuring that children and young people have access to regular, free nutritious food and will also gain independence skills in choosing and preparing nutritious snacks and dishes and therefore can apply these learned skills in their everyday lives. Children and young people will also engage in practical discussion on kitchen safety; food hygiene; good sugar v bad sugar; portion sizes; and the importance of physical activity and the importance of eating nutritious foods and snacks to help them achieve positive diet and lifestyle choices. We aim to discuss and incorporate the Fork to Table theme in our Big Chef little Chef cookery sessions to help the children and young people gain a better understanding of where food comes from and encourage them to further understand the food selection process. We have our own fruit, vegetable and herb growing area at our Garden Area in our playground. Children and young people will be encouraged to use their grown produce and harvest the garden produce for use in their dishes as well as them being involved in planting new vegetables and herbs regularly at the area.
17/10/2018 £5,000 Aberdeen Action On Disability 1? We currently provide help to enable people with disabilities to access welfare benefits, complete applications, help with appeals, and provide information and advice on services and resources. We would like to fund a Benefits Advisor to assist people with disabilities with the introduction of universal credit which is scheduled to commence in Aberdeen City in November, 2018. This application process has to be completed online within one month, and many disabled persons will be unable to undertake this unaided, or do not have access to computer resources. We anticipate that this will have a major impact on people applying for new benefits, causing much anxiety and stress. By allocating an additional advisor to this activity we will help to alleviate financial hardship and improve health and well being. The advice and assistance will be provided to disabled residents of Aberdeen City on a one to one basis and will also include assistance on any related benefit issues. For those with mobility restrictions this may mean arranging a home visit to gather information.
16/10/2018 £10,000 Bute Advice Centre 3? Universal Credit has been fully rolled out in Argyll and Bute in September 2018, to this point many individuals have been in receipt of legacy benefits and have had no requirement to be computer literate. As vulnerable individuals circumstances change, this will act as a trigger and an application for UC will be required. In order to make an application clients will need to be up-skilled in a way never experienced before. The funding will allow advisers to offer support in a new way. Clients who have never used a computer will be supported to open an email account and make an application for UC, they will then be supported to update their journal and ensure that they are meeting all of the expectations. In order that clients can be supported to complete the information online themselves, it is vital that Bute Advice Centre has access to 2 ipads that are used as a learning tool for clients whilst in the office. The skills they will learn can then be used at home, in libraries, at the job centre or anywhere they may need to update their information. The ipads can be used for new applicants, supporting new applications. However,it is also vital that as clients circumstances change that they understand how to make changes on their journal, e.g. where the relationship status changes, a new child is born in to a family, a bereavement etc. The fund will support extra staffing hours specifically for this new service the and purchase of 2 ipads that can be used by individuals during one to one sessions. The ipads will also be useful on home visits with disabled clients who require a UC claim to be made and lack the digital skills to be able to do so. Clients will also be supported to understand how to scan in evidence that is required e.g. proof of a change in circumstances. It is vital as this welfare reform roles out that everyone learns how to work online, developing these skills is critical to managing benefits and ensuring their journal is up to date. The beneficiaries of this new project will be the unemployed, disabled individuals of working age on benefits, those in work on low incomes who rely on top-ups to manage financially. The Island of Bute is within some of the highest percentile of deprivation in Scotland according to the Scottish Poverty Index, with very high unemployment and much of the work available is low skill/low paid and seasonal. Bute Advice Centre proposes to roll out the new support from December 2018 alongside partner agencies who will make referrals e.g. social work department, local councillors who are approached by worried constituents, Womens Aid, GP surgery, mental health teams and local community groups. The aim is to provide support to approximately 60 individuals over the period via approximately 300 sessions
14/10/2018 £4,700 Neighbourhood Networks In Scotland Limited 3? Detailed information not yet available.
01/10/2018 £9,965 Rutherglen & Cambuslang Citizens Advice Bureau 2? Detailed information not yet available.
01/10/2018 £3,650 Roar - Connections for Life Ltd 3? Detailed information not yet available.
01/10/2018 £9,052 Midlothian Financial Inclusion Network 1? Detailed information not yet available.
28/09/2018 £9,992 Hope Amplified 3? Detailed information not yet available.
25/09/2018 £10,000 Bravehound 2? We would like you to fund the pilot 10 months of a new project which will increase our capacity to support veterans and their families in tackling the impact of welfare reform, poverty and social inequalities and develop their ability to prevent themselves from reaching crisis point . As a result of their training and the culture of the military, where self reliance and never admitting to weakness or difficulty, veterans tend to be proud, and reluctant to ask for help until they are at a crisis point. They often believe that the only option is to deal with what ever problems arise without seeking, or accepting help. An example of that is where we had asked a veteran who was at risk of eviction when his housing benefit had been stopped, because of a mistake on his form, what he would do first. His response was, "Don't worry, I can live in the woods, I've done it before." As you can see, this veteran needed a great deal of support to calmly address the issue, get advice, and submit the necessary information. Another veteran who had a very short term cash flow issue, gave up hos mortgage and moved into insecure rented accommodation because he was too proud to ask for help, he said "there are others who need it more than me". 90% of the veterans we support are completely reliant on the welfare system, but few have any understanding of how it works, and particularly of the changes that have been and are being made. There is clearly a need for : 1. Removing the stigma for veterans in of asking for help 2. Encouraging asking for support early, not waiting until they are at crisis point. 3. Enabling veterans to engage with the welfare system and understand welfare reform changes. We want to pilot ways of doing this : - Open workshops bringing in welfare advisors to speak to groups of veterans- encouraging them to seek help early. - Advertising the project - Providing Individual assistance to veterans in need which will require staff training as well as bringing in expert advisers.
10/09/2018 £9,595 Deafblind Scotland 6? Detailed information not yet available.
04/09/2018 £9,991 Parkhead Citizens Advice Bureau 6? Detailed information not yet available.
03/09/2018 £8,320 Thornliebank Parish Church Detailed information not yet available.
03/09/2018 £9,944 Networking Key Services 3? Detailed information not yet available.
03/09/2018 £9,989 East Renfrewshire Citizens Advice Bureau 2? Detailed information not yet available.
03/09/2018 £9,552 Community Food Initiatives North East 3? Detailed information not yet available.
03/09/2018 £8,433 Clackmannanshire Third Sector Interface 2? Detailed information not yet available.
03/09/2018 £6,980 Ceartas 1? Detailed information not yet available.
03/09/2018 £8,277 Big Hearts Community Trust 4? Detailed information not yet available.
01/09/2018 £8,821 Atrium Homes 2? Detailed information not yet available.
28/08/2018 £87,500 East Renfrewshire Carers Centre 3? This application is submitted on behalf of 7 Carers Centres to allow us to collectively purchase a new management information system that will capture all the data required by the Scottish Government carers census, for each of our funders and will improve how we record and evidence outcomes for carers. The Scottish Government's carers census data is a particular concern for the centre's included in this application as the systems we currently use do not allow us to easily capture many of the data fields required. The organisations who are part of this application do not currently have an online information management system in place. In order to keep pace with change and to be able to collate information safely, appropriately and usefully for the future we recognise that we need to move away from database or hard-drive based systems. We will also make sure that the new management information system we purchase will be fully GDPR compliant. As members of the Carers Trust we have had support from other member organisations who have already invested in and developed their own bespoke online information management systems. While we are keen to look at systems already developed, each organisation will make their own decision on which system works for them based on their organisational capacity and needs. We are applying for funding to cover the initial buy in cost of a Carers Online Information Management System platform and the staff training required to effectively use the new system. It is the intention of all consortium partners to purchase the same system. One of the reasons of forming a consortium is to be in aposition to negotiate a better deal in terms of cost and ongoing support but also to be able to offer support and advice to each other. In preparation for this application we have started to look at appropriate systems currently used in other Carers Centres. The initial and ongoing costs of some systems make them prohibitive. Although at the time of submitting this application we have not settled on a specific system we have based that cost per organisation on the advice of some current CIMS providers whose systems would be an option. The funding requested would cover the licence costs and move all of us from a data-base, paper based system to a cloud based system. Where organisations have decided on the same system staff training will be provided collectively and offer shared support across agencies.
28/08/2018 £21,222 Volunteer Glasgow 5? • We are applying for funding to (a) deliver a comprehensive business requirements scoping exercise and (b) the development of a software application specification to deliver those requirements, with the aim of replacing the increasingly out-dated and hugely inefficient data capture and management processes for carer assessment, support, caseload management and our interim Carers Act census database. We will then aim to procure software solutions to deliver the specification with an appropriate budget from other sources. • We need to develop a common Information framework that works to support (a) the Glasgow specific Carers Support Services GCHSCP contract monitoring and evaluation requirements that can be used across all 7 geographical and helpline contract lots, (b) our Carers Act census obligations, (c) caseload management and carer support (CRM) administrative procedure efficiency needs, (d) efficient carer break/respite funding support CRM functions, (e) effective data control, consent, privacy and protection requirements, and (f) interaction with statutory information systems. • We are applying on behalf of the Third Sector partners (including Volunteer Glasgow) of the Glasgow City Carers Partnership and with the approval of the Glasgow City Health and Social Care Partnership (GCHSCP). • It is essential that (a) the business requirements scoping exercise is effectively facilitated, robust and comprehensive and (b) the specification process is conducted by someone independent of any potential suppliers but with the appropriate technical and customer service expertise: the section below refers to the proposed details of these processes.
20/08/2018 £10,000 Highland Community Care Forum 1? Connecting Carers is required to furnish the Scottish Government with the Carers Census for Highland local authority area. To enable the service to do this further development is required to their existing Dynamics 365 platform. The developments are: • New fields required in line with Carer Census requirements • To create and print the new Adult Carer Support Plan (ACSP) which meets the Act requirements – The current system allows for the existing ACSP to be created in the form of a word document. The new Adult Carer Support Plan, with the new fields, and an embedded Outcome Star (widget required) will need to be created/printed from the CRM platform via Word. • New Adult Carer Support Plan Review (updated in line with the Act) – The current system allows for the existing Adult Carer Support Plan Review to be created in the form of a word document. A report has been created to allow the necessary fields to form this report. The existing review requires it to be updated in line with the Act. • Mini Adult Carer Support Plan - A new report required to be generated for this document . This development provides choice and control for the Carers. • Dashboard – A creation of a management tool which with dual purpose, to monitor the Carer's journey, a mechanism for the team to access their workload and when further actions are required for Carers. • Carers Intranet – The creation of a secure space and notification system for individual carers to access the platform to update their personal data, to select how they would like to be communicated by the project and for Connecting Carers to receive some form of alert that changes have been made. This area will have to be controlled and protected by a unique personal ID number and password and be GDRP compliant. This development will truly embrace the vision that the Adult Carer Support Plan belongs to the Carer and ultimately in control of their own destiny. • Scottish Government Carer Census values – All fields existing and new to be updated with the values used within the Carers Census specification data document
20/08/2018 £10,992 Inverclyde Carers Centre 2? We seek funding to help adapt our organisation's information/data management systems and processes, and to ensure we have the resources, knowledge and understanding to collect the data thereby supporting our work in relation to the implementation of the Carers (Scotland) Act 2016. In addition, we are partnering Barnardo's who deliver similar support to young carers to ensure that there is equity for all carers and young carers by ensuring a consistent approach to recording Adult Carer Support Plans and Young Carer Statements across Inverclyde - clarification provided by applicant confirming these changes will allow Barnardo's to access this system thereby joining up things IRC Over the last year we have invested £6000 by working with Skioto Salesforce Consultants to move from a Microsoft Access Server Based Customer Relationship Management system to Salesforce Cloud Based Customer Relationship Management System. We require additional consultancy support to develop a frameword for Adult Carer Support Plans. The framework involves data collection, retrieval/document generation and related staff training. The proposed solution will build on the existing data and security models within We need to develop this system further to generate the relevant reports which will support the Carer Census. To do this we require: Salesforce User Licences Formstack for Salesforce Enterprise Edition App Licence Conga Composer App Licence Consultancy support to develop data collection methods, retrieval and train staff. Develop workflows to automate processes Confidential Waste Paper storage Upgrade IT equipment Microsoft 365 training
20/08/2018 £10,000 VOCAL (Voice Of Carers Across Lothian) 4? VOCAL has been (is being) contracted to support the completion of Adult Carer Support Plans (ACSPs) in Edinburgh and Midlothian. Both local authorities have adopted very different carer outcomes and process templates for ACSP assessment, outcomes and plans. VOCAL has been using an online case management system [CISS - Carer Impact Support System], specifically developed for carer support services in 2012-13 to reflect new outcome-focused carer support practice. VOCAL seeks funding to further develop this system to meet new local authority contractual and statistical requirements of the Carers (Scotland) Act 2016 / Carer Census and revised reporting criteria in two different local authority areas. This development will include: • Additional data fields and staff training to ensure mandatory and optional Carer Census information is recorded and reported • Changes to the user interface and workflow processes to capture ACSP data including emergency care plans, self directed support options and monitor the spend and impact of Carer Payments • Automation of key tasks and processes to reduce staff time spent on data entry and ensure compliance with statutory guidance and GDPR legislation e.g. Review triggers; timescales for terminally-ill cared for persons; deletion of personal data • Creation of accessible and printable reports to enable greater information sharing with carers and key partners e.g. printable Adult Carer Support Plans • Additional report functionality to measure outcomes at a global and service level (e.g. Impact of a short break or carer payment); to improve data aggregation and increase flexibility to respond to future reporting requirements • Packaging of key datasets (emergency contacts) to share with partners (i.e. Social care, community health and GPs) on request
20/08/2018 £10,000 Volunteer Glasgow 5? • Volunteer Glasgow supports to distinct geographical carers centres based in North West and South West of the city. • We are applying for funding to deliver a comprehensive suite of IT hardware and soft ware packages for both Centres with the aim of replacing the increasingly out-dated and hugely inefficient data capture and management processes for carer assessment, support, caseload management and our interim Carers Act census database. Improved IT functionality will also meet our contractual obligation to support (a) the Glasgow specific Carers Support Services GCHSCP contract monitoring and evaluation requirements, (b) our Carers Act census obligations, (c) caseload management and carer support (CRM) administrative procedure efficiency needs, (d) efficient carer break/respite funding support CRM functions, (e) interaction with statutory information systems and (f) effective data control, consent, privacy and protection requirements. • It is essential that Carer Services IT systems (ie hardware, software and services) are robust and current, more especially to be compliant with any software developments through the Glasgow City Carers Partnership in delivery of the Carers Act. • We are applying on behalf of both commissioned Volunteer Glasgow Carers Services.
20/08/2018 £10,000 Lanarkshire Carers Centre 1? We would like funding for three specific purposes: (1) To contribute towards the initial purchase and installation costs of a new telephone and communications system for Lanarkshire Carers Centre, allowing us to engage with more carers efficiently and effectively. (2) To help raise awareness of Lanarkshire Carers Centre and the quality of our service, reflected through a stronger brand identity, the quality of the information we provide and the ways in which information and support is accessed. (3) To help improve the quality of our reporting, further demonstrating our ability to meet and exceed the outcomes set by the local authorities, who have commissioned us to deliver carer information, advice and support services in Lanarkshire.
20/08/2018 £17,260 Quarriers 7? Purchase of Equipment/ Licences: The rural nature of both Moray and Aberdeenshire means heavy reliance for staff on handwritten documentation, typed up on return to their work base. This workload duplication can lead to delays in data submission to our database. This is why we are seeking funding to equip 20 support staff (6 in Moray and 14 in Aberdeenshire) with a 4G-compatible, secure, internet-accessible tablet, enabling them to input carer information directly to Charitylog, complete ACSPs and YCSs in electronic format, and access online information services, all while in the carer's presence, regardless of venue. This will: - allow timely completion of ACSPs and YCSs, working collaboratively with carers in the comfort of their chosen environment - create efficiencies, allowing staff more time to spend with carers in working to achieve outcomes - improve communication, enabling immediate updating of carer records, filing of ACSPs/YCSs, accessing reports/emails/information as required - transform the way our workforce operate, allowing them to be more adaptable in their support; this includes the potential to use Video Conferencing with colleagues and other partners. In particular, young carers may prefer to communicate via email, video call or social media - increase responsiveness, accuracy and immediate availability of data, ensuring greater compatibility with the reporting requirements of the Carers Act. Training/Consultancy for Data Collection and Retrieval: Individual carer support plans identify personal outcomes, monitored throughout the support relationship. Quarriers has adopted the Outcomes Star model of outcomes measurement, with the Carers Outcomes Star and My Star the two main tools. We have incorporated their principles into the assessment process for all carers, allowing a standard approach to outcomes identification and monitoring. However, although a valuable model, the Outcomes Star does not correlate exactly with local eligibility criteria and measures. It therefore requires some adaptation to fully support implementation of the Carers Act. We are seeking funding to engage Wren and Greyhound, independent third sector consultants, to help us evaluate and report on our outcomes monitoring and reporting, and develop a more robust, locally-appropriate series of measures. This will include consultation with carers to ensure their views and experiences are reflected, and with Local Authorities regarding their reporting and information requirements. It will also take account of the Scottish Government Carers Census dataset. Together, this will allow us to advance our current method of data collection and retrieval. We will share our findings with other carer support providers in Scotland Our experienced management staff will ensure the consultants' recommendations are rolled out via training and ongoing support to all staff involved in supporting carers, ensuring effective application of the improved model and data collection methods.
20/08/2018 £10,000 Angus Carers Association 2? The data base system that all staff at the Carers Centre use at present (ACT!) is not sufficient to allow us to capture all the requirements of monitoring and reporting analysis that will be required in our new SLA/Contact. (It has yet to be decided by the AHSCP which legal framework , SLA or Contract we will be commissioned through). We require support to identify the most appropriate modern CMS which will allow us to use staff time more efficiently to collect and report on: - Outcomes & Impact Recording and Reporting - Joint use of the new Adult Carer Support Plan with a joint Privacy Notice in place and a Partnership Information Sharing Protocol in place. - Monitoring and Reporting into the data set requirements of the Carers Census - More effective and efficient case management of individual prospective, current and former carer information which is designed to be compliant with GDPR requirements. We would like you to fund a expert consultant who, through a short term contract with us, can project manage the migration from our current system to that of a more modernise system that will future proof organisational needs. The consultant would work with the Research and Information Officers from AHSCP and staff from Angus Carers Centre to ensure the new system develops into a bespoke system which meets the reporting requirements of our new Contract/SLA and other reporting requirements of Angus Carers Centres from other current and new funders). This will include the identification of the most appropriate CMS system. At present I understand that Salesforce CMS is being embedded into a number of carers centres across Scotland, therefore it would seem reasonable to use this as a baseline. By the end of March 2019 this project the consultant will have ensured that our new CMS is up and running, all staff have been trained in it's use, a local training manual will have been developed to use as refresher for existing and as part of an induction package for new staff. Angus is a large rural area. Our Carer Support Worker and Carer Development Workers all work within an agile working framework which allows them to work from a wide range of offices across Angus, including local Health Centres where they are embedded into the practice teams including. This also gives them the option of working from home. To provide them with the resources they need to do this they all have access to laptops and iphones. The laptops have remote access programmed into them which are compatible with their iphones. This allows workers to access their emails through office 365. Therefore another aspect of this project which would require funding would be a block of time for our current IT Consultant to set up remote access for our new CMS.
20/08/2018 £10,000 Fife Carers Centre 3? Our current database is unable to provide the data regarding carers that is required for the Scottish Carers Census, having been developed several years ago to meet the requirements of our services and our funders at that time. This was mainly general statistics rather than the more specific data required for the Scottish Government. Having looked at the capacity and ease of developing our existing database in comparison to have a new case management system the benefits of a case management system tailored to our needs would be more effective and efficient, enabling us to capture and report on indicators required by the H&SC partnership as well as for other funders. We would also be able to expand the system as required to meet our future needs. This would enable us to manage our carers' cases more effectively. For example, we would be able to capture carers who decline to have a Carer Support Plan completed, but monitor what support they do accept and access despite not having gone through this process. We would also be able to record outcomes for carers who access the Hospital Discharge service, and follow up work with those carers who are then transferred to our community arm, receiving ongoing support from our core services. Outcomes for the carers who use our Befriending Service are currently captured in isolation from the rest of our service because of the limitations of our current database. A bespoke system will enable this data to be integrated and analysed and monitored in a more effective way. We are applying for funding to purchase and set up such a system and to contribute to the cost of training, transfer of data and licences for the first year. We have discussed with Health & Social Care what our needs are and what we need to produce the required data for the Carers Census. We have spoken with other carer support providers about their experiences of systems as well as discussing our requirements with a company experienced in providing case management systems for the third sector, including carers centres.
20/08/2018 £26,467 Carers of West Dunbartonshire Limited 3? We are seeking CATS funding to allow us to purchase and implement a new cloud-based CRM software system. This will enable both our organisations to more effectively manage the carers journey; ensuring seamless service access and linkage, and more accurate tracking and monitoring of the local carer profile contributing to a successful annual carer census process. Although separate organisations, we appreciate the similar and often overlapping nature of the provision offered to our respective client groups and that for a number of young carers we together offer a continuum of support. For this reason we are seeking to develop a shared database system with individualised interfaces in order to reduce potential duplication, increase connectivity and achieve potential economies of scale. The proposal also includes provision for data transfer to ensure that the new system is used to its full potential in supporting trend analysis and reporting. Initial staff training costs across both staff teams has also been included.
20/08/2018 £10,000 Carers of West Lothian 3? We are requesting funding to support the development of an online Salesforce CRM (Customer Relationship Management) system. The system will allow us to meet the performance information reporting requirements linked to the introduction of the Carers (Scotland) Act, and the additional information management needs as a result of our new service model, which includes providing information, advice and support to people with disabilities in addition to our carer support service. We have identified that our current database system does not collect all of the information required to support the Carers Census information. We considered updating our existing database, however this would have been too cumbersome and would still require a high degree of manual intervention to produce reports. The new CRM system will be developed to capture the Carers Census 2018 monitoring information required by the Scottish Government, ensuring that the key information relating to all carer contacts is recorded including: • Postcode, date of birth, gender, and ethnic group for each carer • Information and advice • Practical support • Counselling / emotional support • Training and learning • Help with financial issues The system will provide robust reporting functionality enabling us to improve our evaluation processes. It will be set up in a way that links directly to the carer support planning processes we currently operate, so that we will be better able to measure the impact of the services we provide on individual carers' lives. The CRM system will collect the same profile data and information on the services and support provided to people with disabilities. We are planning to expand the use of the system for communication management (such as tracking marketing campaigns) and interactive engagement (from surveys, newsletters to sponsored events). The initial requirement is to ensure that Salesforce can be used to store this data safely and securely, allowing it to provide a 360 degree view of carer interactions that can be shared with members of staff where appropriate. The following high level functional requirements have been identified: • The ability to store and share information relating to carers, (within their defined different categories), and outcomes in a structured way with a security model to control the visibility of records depending on the type of user and their reporting requirements • Provide a series of automated email alerts or similar • Ability to track and analyse the impact questions on surveys • Ability to produce reports and visually pleasing dashboards filtered by any number of criteria related to the age of the carer, nature of the carer's support requirement, well-being, events attended (support groups, training, 1-2-1s), onward referral, time period, outcome, etc. • Remote accessibility via desktop web browsers and common mobile devices. The system will be developed to ensure that CoWL is GDPR compliant.
20/08/2018 £5,800 Western Isles Community Care Forum 3? Upgrade IT equipment and software to increase efficiency and ultimately the support we provide to carers. Also required is some specialist support in the use of IT and support to examine the capabilities in terms of capturing and retrieving data for reporting purposes. Items requested are 1x PC; 1x laptop and docking station: Microsoft Office software for devices; training for staff in use of IT to maximise this: support from an IT/Business consultant to explore data collection, retrieval and reporting methods.
20/08/2018 £9,380 Voluntary Action Shetland 4? We would like a case management database to be funded. We plan to use the same database for both organisations (taking into account data protection guidelines). This will allow us to capture the information that we collect all in one place and will ensure a smoother process for carers. This would allow us to process the information more easily and produce the information required for the carers census. The following is the specification Core Requirement Includes specification, design, development, test, and release of SOCP mobile (database) according to the requirements here and other requirements that may be reasonably incorporated. Report Suite Includes provision for all required Reports Site Visits Provision for one visit during the development phase. We expect a lot of communication to be conducted remotely over telephone and Skype for screen-sharing and online reviews of developed functions. Hosting • A shared tenancy virtualised Windows 2008 server, 4GB RAM, running SQL Server R2 Web Edition • A shared tenancy virtualised Windows 2008 server, 4GB RAM, running IIS7.5 • A separate messaging server is included to route alerts and messages. The system shall be hosted at this address, Online Referral Form A public facing web form to enable referrals to SOCP, and alerting of incoming referrals to nominated staff via text or email. Incoming referrals to be processed into SOCP mobile automatically. User Guide Essential information to help get users working faster and more efficiently. Describes the features of SOCP mobile. Available in MS Word, User costs for 1st year
20/08/2018 £2,920 User And Carer Involvement 1? We would like you to fund the development and update of the current UCI website.
20/08/2018 £3,648 The Haven 7? This request is for funding to: Cover the costs of a website development company to redesign and update The Haven website, with a particular focus on enhancing the information available relevant to carers and to bereaved carers, thereby improving The Haven's ability to support carers and increase the numbers of carers supported. Provide training for Haven staff to manage the ongoing updating and content management of the website, enabling additional information to be added in a timely and responsive manner, and enhancing ongoing sustainability of the new website by having a skilled workforce in place to maintain and further develop the website on an ongoing basis. The current website does not demonstrate the breadth or depth of support and information available now that there are 3 Haven centres. The numbers of carers supported by The Haven is increasing year on year as the new centres build capacity. A new website will support this and build on the quality of information services we offer.
20/08/2018 £7,537 South Lanarkshire Carers Network Ltd 1? Capturing data needs to be stress free & reactive to Carers' changing & unique needs. We are asking you to fund: 1. A new database: We will : • Bring in our IT support consultant to help create our GDPR policy, update encryption & advise how best to collect, store & maintain data under the new regulations. • Engage a consultant to design from in house SCOPE requirements • Undertake training from the Database consultants & develop a suite of reports, paying for the training to enable develop more once the database moves to Business As Usual • Discuss with the consultant our reporting requirements to ensure data feeds match the Local Authority reporting outcomes. • Reduce time spent as reports will be automated • Cleanse, map and build new data uploads to transfer old system to new system. • Develop in house processes, modify & update our office documents & training manuals to ensure the data collection links directly to the system fields so it can be managed & knowledge retained in the organisation. The database will aid us to undertake better & compliant data management ensuring the data stored is person centred which supports the implementation of the Carers (Scotland) Act 2016. 2. Community Engagement - Requested - 2 laptop surface pros, relevant software & training Objective: Laptops with appropriate software will: • Allow the staff teams in the field to collect & upload Carer data at the point of contact • Save double touching work - currently paper then system uploads. • Support Carers at point of contact by facilitating information searches re The Carers Act & supports they can access. • Enable Face to face engagement re data gathering which is so important; • Ensure Carers feel confident, supported, valued & heard, knowing how to find supports & services. • Brief training will be provided by the IT consultant with snapshot training cards. 3. Increasing inclusion and understanding - Requested: Basic video editing software and a camera Objective: To Provide: • Up to date information in video format with 'real' Carers, staff, partners stories, including Peer sharing, live streaming of meetings for those that can't attend due to caring commitments • Up to date information about supports, services & the Carers Act. • Information in an approachable, simple format using our team, Carers, volunteers & experts in fields such as money, welfare, etc. • Flexibility- in viewing live or at times to suit the Carer • A range of viewing localities by sharing through community cafes, GPs etc. • Carers with access to the information, benefitting them to stay healthy, knowledgeable and empowered. • Recordings in various languages including BSL, building links in our community 4.Website development. Requested: Language Translator Through research we know that 5 additional languages are routinely used in our communities. We want to offer language conversion, emphasising the Carers Act, on our web site & are requesting a translator to enable this.
20/08/2018 £9,236 Perth & Kinross Association Of Voluntary Service 5? We are seeking funding for the initial set-up and 1st year support fee, plus 3-days in-house training, of a cloud based case management system for unpaid carers supported by PKAVS.
20/08/2018 £3,659 North Lanarkshire Carers Together 1? H&SC NL have provided NLCT with some Carer Act pre-implementation funding to recruit a Carer Act Infomation Worker to work alongside the current carer information team, along with some funding to develop our data base as we are currently using to systems which are not mutually compatible. We would like funding to purchase two full desk pc's with 24" display screens as this would be more conducive to creating and editing carer information publications (currently working on lap tops). This will also be more beneficial in terms of working on the data base as laptop operation makes navigation cumbersome and time consuming. These PC's will be installed , linked to our current network and maintained as part of our IT maintenance provision. Our organisation has also been working toward compliance with GDPR and have prepared our transparency statement which has gone to all of our members and we are currently working on our Data Protection Policy. The board has identified a member of who will act at Data Protection Officer (DPO) - we would like to purchase some specific training to support this role.
20/08/2018 £8,970 North Argyll Carers Centre Limited 3? There are three strands to our request to support Carers Act implementation: Strand 1 - Website refresh: we currently have a live website developed by our existing staff team. Whilst it is present and in use and we have positive response to it we are keenly aware we could use it in many more ways and directly in relation to carers act we feel this is a positive opportunity to refresh and upgrade to enable us a more user friendly, fit for purpose site. Key areas to be refreshed: forms - we would like to have a suite of forms including referral forms available, booking forms and more information and resources on the website – we would like to have more comprehensive information resources for carers in a concise way and service guides General look of the site – we would like to create a house style and create a smart user friendly (on all devices information resource). Improved user navigation on the site Strand 2 – hardware for the team: all our Carer Support Team/ Young Carers Team (10 in total) will be undertaking Adult Carer Support Plans/ Young Carers Statements. We would like to purchase tablets for them to enable them to complete plans in an unobtrusive way rather than a computer that can create a barrier. The smaller portable table will carry software to enable workers to do the appropriate form filling and support with the carers whilst not losing the human touch we hold close in our person-centred approach. It will create efficiency of working time if a document can be done once whilst in the field then loaded onto our central file sharing system securely. We plan also to use the kit to connect remotely using Skype for team meetings. It is crucial for our workers to stay connected given that we are all scattered across the Oban, Lorn and Isles area and the up to date kit will enable us to do that and in turn carers will be better supported as the team can share ideas for support. Strand 3 – Last year we purchased a new case management system developed by the company IZUKKA and we would not like to learn how to use your existing systems to collect, analyse, store and delete data. We want to ensure we have the capacity to collet the data required by the Scottish government and HSCP reporting to enable us an accurate a picture of Carers as possible whilst satisfying all GDPR regulations. We would like to purchase onsite time with the developers to develop the system for our needs and also to train the staff in the system to ensure they are aware of its capacity, and ultimately have the permissions enabling us to progress development of the system.
20/08/2018 £3,123 Fife Young Carers SCIO 2? Fife Young Carers uses Lamplight Database to monitor the support we deliver to young carers. We would like to update our system to allow us to better report on outcomes for young carers by adding additional fields and amending some of the current fields in the database which will allow us to record young carers' statements and carer support plans and update young carers' action plans in one place, ensuring we are providing the support they need. The adaptation to the database will allow the organisation to document the young carer's role in caring for someone at home and we will be able to flag those young people who have either a high tariff role, or where the impact of their caring is detrimental to their health and wellbeing. Thereafter we will update action plans and monitor their effectiveness in reducing the impact of a young person's caring role. Delivering updated training will enable staff to better monitor the support provided to young carers, ensuring we adapt this support if it is not being effective. Staff will have a better understanding of the reporting systems within the database and will be able to report more effectively on outcomes for young carers.
20/08/2018 £5,245 East Ayrshire Carers Centre 3? We require to upgrade current PC's which are old and slow to run in our outreach centres in Cumnock and Dalmellington. We require laptops which can be used at our outreach centres in Newmilns and New Cumnock and be used at home visits. We currently do not have any IT equipment at these centres this will ensure we can provide the same level of support whether we are doing a home visits, working out of our busy Kilmarnock hub or working out of our outreach properties. Our IT support is provided by Microtech. We have discussed the software and hardware we would need to purchase and received quotes to ensure we have access and can be linked into our networks throughout all our centres in East Ayrshire. We have no access to the internet, WiFi or a computer at our social enterprise venture in New Cumnock where we offer an advice and drop in service for carers. We have limited access at Dalmellington Carers Centre working with slow and dated systems, therefore we would upgrade these centres to deliver a better service to carers. We will ensure via our IT provider that our offices are all networked with peripatetic staff having the same access no matter where they are working. Our current mobile friendly website with be further developed to have accessible forms that carers and staff can complete at home or within our offices. Updating databases with additional information to tie in with the work we are doing specifically through the introduction of the Carers Act and the difference it is making to carers lives. We reviewed our recording systems in line with data protection through GDPR resulting in us moving our documentation to the cloud to have a more secure system in place. •
20/08/2018 £9,720 Dundee Carers Centre 4? The organisation currently has a main website and over the years has added three other sites, to support additional services for carers and disabled people that have been secured by the Centre. These are specifically for young carers, short breaks and self-directed support. The main site (and young carers site) were designed in 2009 and therefore navigation is complex and these sites are not optimised for use by mobile devices. This funding would be used to consult on, design and build a new main website for the organisation and re-design This and the current sites for short breaks and self-directed support would be incorporated into specific areas on the main one, whilst still keeping their own URLs' and identity. The consultation process for re-design will involve carers and young carers to ensure they contain the relevant information, are easy to navigate and also address any issues regarding accessibility. The new site(s) will reflect the ethos and values of our organisation and most importantly allows us to provide easily accessible relevant information and digital content, to support the implementation of the Carers (Scotland) Act 2016 locally, to carers of all ages.
20/08/2018 £9,630 Dumfries & Galloway Carers Centre 2? The organisation would like to apply for the following development work to be funded: Database Development: A review and update of the existing database is needed to ensure it is fully functional to fulfil the on going requirements of the Centre and the additional reporting requirements. This is to make sure that Carers are receiving the best service from staff by ensuring details and records are accurate and up to date and to also ensure that reporting requirements are in line with the new Scottish Government's Carers Census. This will build on the work currently in progress around the implementation of GDPR. The Carers Centre has developed a web based database in the last 3 years and the work will be commissioned out to the current database provider. This will also allow us to streamline the collection of data currently being carried out, effectively reducing the amount of time spent on this. There will be a one off staff training cost related to the new style database again provided by the current host. Improving Service Delivery Through Increased Time Management: Training from a local provider will be commissioned on how to effectively use Microsoft Outlook. This will improve the day to day running of the organisation aiming to maximise the efficiency of the service to Carers through better time management and improved communication. Approximately half the staff will be trained with representatives from the different teams within the organisation. Their knowledge will then be rolled out to the rest of the staff team. If, after this initial training, it is felt that the whole team require the training course the organisation will fund a further session. Improved IT Resources and Improved Practice: Additional resources are required to improve support staffs access to technology when completing Adult Carers Support Plans and Young Carers Statements. This will be through the purchase of tablets for each Carers Support Worker. This has been recognised and supported through additional funding from the IJB in this year's contract. By enabling these processes to be completed by a staff member with the Carer will reduce the amount of paperwork being completed and will improve timescales around the processing of these documents. This will be less labour intensive for staff and will therefore increase the amount of time available for staff to support the increasing number of Carers using the service. The secure handling of data will also need to be considered and staff time will need to be allocated to this.
20/08/2018 £4,730 Dochas Fund 1? 2 computers to replace outdated and no longer up-datable and Microsoft office software for them 1 printer to replace the current one which is damaged Annual subscription for Jot Form - Online data collection and reporting system, which is due on February 2019 Refreshing our website to add localised information for those living in the three sub-divisions of MAKI and hard copy leaflets for those who cannot access web based information. The latter will also provide information to both the statutory and voluntary agencies within the areas of MAKI, whilst giving them an overview of all that happens within Dochas. 1 projector and screen for staff and carers training 1 shredder
20/08/2018 £6,577 Carers of East Lothian 2? We are applying for funding for 4 developments all of which are intended to make our organisation both more efficient and more effective and by doing so enable us to provide better support to more carers. 1. Enhancements to our CRM – CoEL was the first organisation in Scotland to adopt Charitylog as our CRM and now we want to both streamline and take fuller advantage of this tool by: • commissioning Charitylog to develop a secure iframe web portal direct into our database via our website to streamline the process of taking new referrals and increasing care identification; • adopting the communication centre module within Charitylog to use Text Anywhere services to both improve our communication with carers and make it more cost efficient. • training from Charitylog for our admin staff on the use of the above to ensure we make the best use and get the best value from them. 2. Upgrade our ITC equipment to allow for greater flexibility for staff and more efficient working – in particular we want to: • replace 3 antiquated PCs (which our IT support team (SCVO) have identified are priorities to replace and which are now running very slowly) with laptops, screens and docking stations to enable staff to work remotely etc; • replace existing handsets for staff phones (which no longer hold charge or effectively run the Microsoft Outlook and Teams Apps undermining their effectiveness as a tool to improve communication) 3. Team training to improve our use of SharePoint and Microsoft Teams. We migrated to these in May 2018 to enable improved flexibility, collaboration, business resilience and security via cloud based computing. However, while the technical migration has gone smoothly, staff are struggling with some aspects of these new systems and we are not making best use of the additional functionality these tools can bring. Training will support us to do so. 4. Improve the functionality of our website by integrating an events calendar within it. We already have an events calendar within Outlook so that our staff team are aware of upcoming events and we want to pay the Graphics Coop (who host and manage our website) to import this into our website so everyone can access it.
20/08/2018 £3,699 Carers Link East Dunbartonshire 4? We want to develop a series of webinars around the introduction and implementation of the Carer's Act which can be delivered to carers and to professionals who may be able to identify carers. We also want to add functionality to our CRM database to integrate it more closely with our website so that carers can more easily refer themselves, and be referred by professionals. Funding is required for: Purchase of virtual classroom software to enable us to host webinars, and room hire for staff while delivering the webinars. Purchase 2 laptops and two headphone/ microphone sets for delivering webinars Staff training - the webinars will be delivered by 2 members of staff. One has already attended CIPD training to design and deliver webinars, the other will attend a 4 week short course. Purchase of a web referral set up linking our website and CRM database
20/08/2018 £9,800 Action For Children (Scotland) To support our Young carers, their families and our staff to meet the requirements of the Carers Act for Young Carers and meet the outcomes for Young carers, we would like to purchase 3 Microsoft Surface Laptops and the required software internet access to allow our Young carers to complete their Young carers Statements within our project and in the community. (we want to design a Suite where YC and staff can complete and process the YCS) The laptops would also allow our Young carers to access and investigate potential short break availability and allow them to apply for short break support while at our project. We would also like to purchase the required software to ensure confidentiality as well as the ability to record the statistics needed for the Scottish Government, in a safe and secure way. The larger part of our funding relates to us getting a project website built specifically around the carers Act and the requirements around the young carers statement. This would allow us to communicate with existing and potential Young carers around the Carers Act. It will allow us to arrange assessments, referral processing and update the public in NL on the Young carers part of the act. We would be able to provide information on the act as well as being able to communicate with potential Young carers and their families. This would be a secure site with limited capabilities. The site would be designed to require minimal upkeep and staff (existing admin) would be guided on this by Skylark Technology.
13/08/2018 £10,000 Senior Citizens Scotland Sucessfully securing funding for this project, will enable the charity to further develop this income maximisation service in order to meet the demand relating to the very complex welfare reform. The project has successfully proved, there is a requirement for this service via increased demands looking for support. It will continue to offer an income maximisation service within a 5 mile radius of Glasgow. It will allow the charity to continue to employ a part time Welfare Officer to meet these demands and provide a safe and secure environment to accommodate clients needs.Proposed visits; 220 people will receive two visits, the area outwith Glasgow to be covered will be streamlined in order that more clients can be seen. This will increase the numbers and make the service more cost effective
10/08/2018 £7,654 Midlothian Financial Inclusion Network 1? Our outcomes will include: * Up to 20 people will have access to our weekly meal (a community cooking and eating event) * Up to 48 participants including our participants and the wider community taking part in a minimum of two celebratory, community meal events at the Pavilion * Up to 10 people will access food waste – potentially feeding up to 38 people * 6 people volunteering on a regular basis and confident enough to work with minimum supervision * 12 people access training in food hygiene, first aid or other related courses * 10 people will take leftovers home each week, with other leftovers being frozen and made available to others who are experiencing food poverty (food can be given to those who ask for a foodbank referral etc) * 20 attendees will also access other projects and services offered by/via MAEDT (CAB, School Uniform recycling, Job Club) * all participants will report higher levels of confidence and self-reliance. Other outcomes will include the establishment of a self-supporting community food project in one of Midlothian's communities of highest need. The development of a Recovery Café which will serve the community of Mayfield and Easthouses. An understanding of the potential of the model to be extended into Woodburn. We will use the learning from this project to inform the work our partners in other areas undertake in this field. It would be hoped that some of our volunteers may be confident enough to help out in other geographical areas, but we understand that this is a short project and the client group we are working with may take a longer period to build trust and confidence in their abilities. A better understanding of the links between food poverty/insecurity and other projects with a shared agenda through the continuing development of the Midlothian Food and Health Alliance The Development Worker at MAEDT has strong working relationships with partners in the Food and Health Alliance, learning and knowledge will be freely shared amongst the group (and beyond) in order to ensure our clients are fully supported.
09/08/2018 £10,000 The Ridge SCIO 2? The Plenty Project has been an enormous success to date, with even greater reach and impact than envisaged. It has become an absolutely vital and relied-upon part of our local community's landscape, in supporting and improving the health/wellbeing of individuals and families. In particular, it has helped to address local inequalities of access to the opportunities, knowledge and skills necessary to thrive. We want to further embed this provision, to build on what we have learned, to hone our offering further to ensure we reach even more of the people who really need this wide-ranging service, and to consolidate the fantastic progress made to date. It is already recognised, valued and depended upon by a wide range of partner service providers, who have come to rely on this provision for their service users, and we want this year to further consolidate the understanding that this sort of provision is absolutely vital locally. At the end of the year, we want these partners to be fully behind our efforts to ensure the service continues thereafter Another year will allow us to develop further our efforts to widen financial support for the Plenty Project, to ensure that it is able to continue. Demonstrating its value further to eg schools will encourage them to seek to find funds to pay for continued provision. In this way, we seek to ensure the continuing beneficial impact of the Plenty Project in mitigating the effects of welfare reform, combating poverty and inequality, promoting social inclusion and having a preventative impact in our community. We are working right across age groups, from the youngest to the oldest members, and expect to see the impact of our work have a strong positive ripple effect, as children locally grow up having had the opportunity to try different foods, to learn about nutrition and to make delicious meals from scratch. This will impact their own health and wellbeing, and that of generations to come. The positive impacts already evident from reduction in social isolation and improved inclusivity will also continue to be felt. Relationships have been and will continue to be formed across very disparate parts of the local community, where eyes have been opened to the extent of deprivation and genuine suffering locally. In addressing our local Area Partnership about the Plenty Project, we referred to some of the issues faced by our clients/volunteers, including heroin addiction, prostitution and child abuse, and one individual lying in a diabetic coma for 3 days un-missed because he had no friends or family, and no involvement in any community groups. Members of the committee were incredulous that such lives were being lived under their noses, and we have seen a marked increase in levels of support for our work as a result of this, including attendance at community meals and involvement in hosting the Xmas lunch. This is a very important part of building a more equal society at a local level, removing stigma and reducing the tendency towards ghetto-isation, which is so damaging to all. The Plenty Project is a vibrant and flexible response to the needs of the local community, with outstanding results and reach. We want to ensure that it can continue into the future, and see this as a vital opportunity to further prove its worth, to build and consolidate support, exploring the potential for shared delivery and eliciting commitment to financial support where possible/appropriate from partner agencies.
09/08/2018 £10,000 Minority Communities Addiction Support Services 3? Further funding will allow us to continue to be a bridging service and work in partnerships with statutory services to reach more vulnerable and disadvantaged people in the heart of these BME communities. It will also allow us to work in collaboration with a wide range of agencies and representatives from the BME communities. It will enable the sharing of resources and skills and help connect people and communities together from within these 'Hard to reach BME communities' and deliver needs based support service. We understand that working with marginalised communities has its challenges, we can be the link between the communities and statutory services to help break through these barriers, and to build trust within these communities to engage better with other services. This funding will help us to continue bridging these gaps and reduce the barriers by allowing people from all communities to engage in services and have equal access to opportunities, treatment, care, and services. We have established strong links with partner agencies. Further funding will allow us to continue to do this and establish new partnerships. . Supporting people in a culturally sensitive manner, recognising cultural traditions, issues and barriers helps us to support people with respect. This understanding is vital to help to build a good strong, working relationship. This enables us to work better and help, support them to maintain their tenancies. Have access to advice and information. Manage money matters better, reduce isolation, make positive social connections, build self –esteem and confidences, improve health and well – being, learn new skills and access volunteering and training opportunities, take control of their lives and supporting families to work better as a family unit, and making positive changes will help communities to work better together. Outcomes that can be achieved Managed to maintain tenancies Better understanding of the Welfare system Access to information and advice Manage Finances Better Better Health and well – being Use of alcohol and drug misuse reduced Improved skills and confidences Reduced isolation Improved family relationships Living in a safer environment Take Control of Their Lives People and communities are involved in the design of our project. There is no other duplicate service, which bridges these existing gaps, to work within these communities with these approaches. It will allow us to use a variety different approaches and methods to deliver this project.
09/08/2018 £10,000 Outside The Box 3? The funding will help us to continue utilising the peer support model to give older people in Falkirk the opportunity to help each other. It will give them the opportunity to learn, share and grow, in a safe and welcoming environment, surrounded by people with similar experiences. The funding will help us build on challenging social isolation of older people in Falkirk area and the ways in which they can maintain and improve their well-being. Additional funding would mean the original group could have the breathing space to establish ways of sustaining the group after the funding ends. The funding would also allow us to continue working with the Falkirk town centre group, introducing a variety of activities to strengthen bonds between members. The groups would have a space to meet and participate in opportunities in their community that supports their overall well-being. We would be able to organise joint activities, bringing everyone together and widening the support network further. All of the learning from this project will be incorporated in the co-produced guide. The guide will also raise awareness about the issues that serve as barriers to well-being for older people. It will incorporate learning from the projects, which should be very helpful to anyone considering starting their own group. For instance, we found that if you start a group by organising meetings in a café, it makes it a lot easier to get the initial interest and lots of people to come along. However, in order for those people to form friendships, weekly meetings in a café might not be enough. The funding will allow us to directly engage with 30-40 people, and the guide should benefit an even larger group, as it will be disseminated widely.
09/08/2018 £9,000 West Dunbartonshire Minority Ethnic Association 1? We will be able to further raise our profile and help more local residents, particularly with the introduction of Universal Credit and the issues which may arise. We will look at expanding the opening hours of the service and increasing the range of activities covered in our monthly sessions. The funding will help us to do this in a challenging funding environment. We will use the funding to support rental costs providing our community base, recruit and train additional volunteer supporters, print information sheets and activity programmes and cover travel expenses for meeting attendances and member support in addition to funding the costs of our awareness sessions.
09/08/2018 £9,894 Maxwelltown Information Centre 3? We will implement and develop all the knowledge we have acquired during the pilot project. We will approach potential participants in a focused manner from other local organisations and deliver workshops that are tailored to their individual needs. Specifically we will: - Deliver weekly cooking workshops covering modules such as kitchen safety and hygiene, food preparation and storage, pickling, jams and others. In addition from March to August we will include additional gardening workshops on planting, germinating, tending crops and harvesting. Also, we will store summer produce by pickling and making jams so we reduce food waste and have top quality ingredients in the middle of winter to use in our recipes (herbal oils, jams, canned vegetables and sauces etc.) As in the pilot all our workshops will focus on providing cheap, satisfying meals that use foodbank ingredients and bulking them up with garden produce. We hope to have over 30 individuals participating in the workshops over the year. -Provide members of our community visiting the centre with access to bags with fresh fruit and vegetables from the garden along with recipes and ideas on how they can use it. We aim to provide over 200 bags of fresh garden produce in this way over the year. -Prepare in our workshops additional portions of food that workshop participants enjoyed here to take home with them. -Develop our database on Facebook with recipes, cost per portion and other important information on how to store and handle food. -Continue to develop our food cupboard where in addition to fresh garden produce we are able to offer up to 20 individuals a day access to free bread, rolls, bakery products, fruit, vegetables and goods on their sell-by date donated by local bakers and supermarkets. We also plan to look at how the project can be outsourced to other local groups and organisations so there will be a wider impact in the local area. That can be achieved by arranging workshops and presentations in other organisations. Having had one year of cooking and gardening workshops, we now feel confident in which practices work and which ones don't and we have established a committed core of participants. For that reason less time will be spent in trying to acquire participants for MAXwell workshops and more can be spent on expanding our cycle of operations to other local organisations. Finally, the additional funding will allow us to gather much more evidence of all the additional social benefits we identified in the pilot. This is in addition to the benefits and impact the project is having on providing dignified ways of alleviating food poverty locally. More evidence of the impact of the pilot project will also contribute greatly to long term sustainability.
08/08/2018 £10,000 Hillhouse 2? The funding will be used to give 250 women throughout Ayrshire a mother and bairns box. The box includes the following: a nightdress, breast pads, maternity pads, shower gel, shampoo, deodorant, toilet bag, slippers, toothpaste, toothbrush, pants and lip balm for the mother. The bairn's box will have items that are not included in the Government box; cardigan, nappies, wipes, baby bath, shampoo moisturiser, baby oil cotton wool, hair brush, sponge and muslin squares. These vulnerable women who received a mother and baby box would normally have been socially excluded as they did not have the funds to purchase the necessary toiletries required for going into hospital. The difference the Mothers and Bairns box made to the mother was huge. Gone are the worries about how she is going to manage to purchase the items, thus relieving mental anxiety and stress. The health visitors and midwives tell us that the pregnant women lie about having forgotten their toilet bag, when clearly there was no toilet bag in the first place. As well as relieving mental anxiety the Mother and Bairns box also relieved social anxiety. The mother has the same essential items as other mothers giving birth in the labour ward. The Scottish Index of Multiple Deprivation shows that almost a quarter (23.9%) of the datazones in Ayrshire are among Scotland's 0-15% most health deprived; we believe our boxes give a good start to new mothers and their babies. A final benefit to vulnerable, pregnant women is the health benefit that comes with the provision of hygienic products which allows her to look after herself as well as her baby.
08/08/2018 £10,000 Fife Arabic Society 2? It will increase the capacity of FAS to deal with the continuing influx of refugees, and cope with the constantly increasing demand for services. It will also enable us to provide support over a wider geographical area. It will increase our IT capacity to provide online access to Jobsearch and Skills Training. It will provide employment for a Project Worker to help manage the increasing volunteer workload, and activities at the Skills Academy
08/08/2018 £10,000 Lanarkshire Deaf Club 2? This funding will enable this vital service to continue to support the Deaf Community. By encouraging the Deaf Community to access employment opportunities it in turn has a positive impact on their mental health. Some Deaf people can go for days without being able to communicate with anyone. The increase in the job club to two days encourages the Deaf population to move from the welfare system and into employment thus combating poverty. By increasing the service we are giving the Deaf community somewhere to go to chat in their own language. We are also planning to raise awareness with employers about Deaf awareness and how some of the the new technology being used is discriminating against not only Deaf people but people with other disabilities.
08/08/2018 £10,000 STRIDE 2? The additional funding will help us to consolidate the success we have made with the African women and also help us scale up the project to involve African men and their young people. This project will increase the number of beneficiaries from just women to focusing on the entire African families who are lonely and isolated to help them get involved in community work through gardening activities and volunteering. The funding will help us increase the hours for the sessional worker from 12 hours per week to 20 hours per week which will enable the worker to create 3 project delivery groups: a group for young people, men and women; recruit an additional 9 volunteers to help with the project delivery and deliver 12 training and awareness sessions for young people, men and women for 12 months. The sessional worker will bring in new specialists from garden specialists, welfare specialists, employability/volunteering specialists and welfare people to help the African people in Dundee to overcome the negatives as a result of welfare reforms. The sessions will be attended by 10 men, 10 young people and 15 women monthly. The sessional worker will also invite gardening specialists to help the 35 people with weekly gardening activities. The sessional worker will also organise and coordinate outreach work involving 5 women going out in the community to recruit that hard to reach and isolated African families in Dundee to get involved in the project. The sessional worker will have more time to help the women, men and young people build support networks that will help them cope with the negative outcomes of welfare reforms. By supporting the whole African families in Dundee to overcome their loneliness and isolation through the gardening activities, community outreach, training sessions and awareness sessions, community events and volunteering will help such families to integrate easily in the society.
08/08/2018 £8,518 The Community Bureau 3? The achievements we seek through the extension funding are based geographically in far East and North Argyll, and we will reach a greater number of people in the following ways: • To prevent crisis by the provision of sessions which will demonstrate how people can create low cost, nutritious meals using budget recipes and fresh produce which are easy to prepare for the whole family. • To intervene where people are in crisis already, offering support as above to improve health and healthy eating at lowest possible cost, and also to signpost to other support agencies where people can assess information and assistance • To facilitate people's ability to become more resilient, able to prevent future crisis by managing their costs of meals; to signpost to other money management supports • To balance equality by addressing the inequality of those living with poverty, increasing self-esteem and ability to cope; gaining confidence in their own ability and feeling less excluded due to poverty Widening the geographical area and including the rural settlements within the hinterland of both Oban and Helensburgh. • To address and mitigate as far as possible the impacts and effects of welfare reform and all its adverse conditions so that people are able to live as well as is possible on extremely limited and uncertain income • Giving people the skills, tools and knowledge to help themselves in future – building community resilience We believe these outcomes to be achievable for those in Oban and Helensburgh who are often the 'hidden' community largely ignored and often suffering prejudice and stigma – we aim to reduce that stigma by enabling people to cope with dignity in some of the worst of circumstances. One woman in Helensburgh, who had heard of the project from a volunteer at the foodbank, told us 'I take my handbag for a walk; I make excuses not to meet anyone for coffee; I search for out of date ready meals and I cry at home because I feel trapped' - it is these sorts of circumstance brought about by welfare in many cases which we seek to change. We cannot wave a magic wand and make people rich, but we can make them better off with good cooking skills, fresh food, and importantly we are helping to preserve dignity. Contrast this quote with one from a participant who told us 'I have hope that I can feed my family, and that I know how to make a meal that is good for us all and hasn't cost all my cash. I feel in control and it is good to know we won't have to go without - I am determined we won't make bad choices again. Even the kids are happier and eating vegetables and some of the fruit dishes' In addition, we will use some small funds to create materials which will support the legacy of the initial pilot project and further support the extension work. This has been suggested by both volunteers and participants including the production of a recipe book for distribution. This could be produced as an e-book and printed as required. In this way we could leave a lasting legacy which can be distributed and accessed by all. Our volunteers can continue to use these and give a recipe book long after the project has completed.
08/08/2018 £9,920 Art Angel 4? It would help us to reach people who could benefit from the many positive outcomes we have seen over many years - to get better and stay well. We have been able to work with people whom in the past would have been unable to sustain a place at Art Angel. It will help us gain further insight into how to work with hard to reach individuals so that we can constantly improve our working practice to achieve the goals set out in our mission statement. We wish to empower participants to take control of their lives, be more hopeful for their futures, be happier and more healthy. We want to encourage people to invest in their own health and wellbeing by taking steps to engage with the project. It will also help us to raise awareness of mental health issues by having exhibitions both at Art Angel and in the community. It will demonstrate the crucial role that the arts can play in recovery and wellbeing. Any films or publications (hard or electronic copy) will be available publicly.
01/08/2018 £10,000 Home-Start UK Following on from 9 months inquiry, working with 6 local home-starts across Scotland to develop remote/digital services, we have learned there is a need for digital mentoring and confidence training across our network. We employed two consultants to do this work with the 6 Home-Starts this included levering in digital champions training for 3 of them and have signed the charter. We have a client group that face multiple barriers and volunteers become trusted mentors almost family members. Using this position we hope to increase digital participation amongst our client group especially those facing isolation, mental health and poverty issues. The training would be e learning and focus on increasing skills, confidence and cascading these to the families we support. This would form an integral part of our 24 hours of training for new volunteers and CPD for existing volunteers. We would explore accreditation process to give the training high value and test it with volunteers in up to 4 locations and put into place improvement tests to measure success at cascading this with families that are usually faced with issues of isolation, mental health, poverty, and educational attainment. This would also include a mini test of what is needed family and volunteer wise to set up and run a family remote support service in a rural area where access to digital tech is limited. Currently we have 800 volunteers supporting 3000 families and 6000 children. We would hope to increase this reach both volunteer and family wise with a remote service. We will pilot the e learning course with at least 40 volunteers cascading this to at least 40 families.
01/08/2018 £10,000 The Ridge SCIO 2? Digital You aims to connect vulnerable people to their potential and their rights through the digital technology that is taken for granted within communities and workplaces. Digital You will involve relaxed and informative workshops that will provide the necessary foundational digital skills to help improve quality of life and employment prospects. We would look to narrow the skills and employment gaps for vulnerable and marginalized members of our community. Our subjects will include: USING A COMPUTER OR DEVICE Learn about using a computer or mobile device such as a phone or tablet. This subject covers basic skills such using a keyboard, a mouse or a touchscreen. ONLINE BASICS/STAYING SAFE How to search, explore and use the internet, keep in touch with email, use public services online - all while being safe, secure and respectful. MORE INTERNET SKILLS Ensuring confidence in everything you might need to do on the internet, including benefit management, banking, online shopping and social media. FINDING A JOB ON-LINE Finding and applying for jobs is difficult, but learning how to search and apply for jobs online and making the best of your CV should help with process. IMPROVING HEALTH ON-LINE How to make appointments online, order repeat prescriptions and find advice on specific symptoms and conditions. MANAGING MONEY ON-LINE Finances are increasingly manged on-line, this subject will help inform on how to budget, bank and shopping online in a safe way. PUBLIC SERVICES Find out information about public services and save time and money by visiting local and national government websites. Using the internet as a free resource for continued and self-directed personal development.
01/08/2018 £10,000 Mount Vernon Community Hall 3? Our intention is that our existing community volunteers will run this project. We intend to run basic fun tutorials that will encourage peer to peer and cross generational learning between local residents and also within families. Our target audience is primarily the over 65 age range integrated with support and involvement from our younger school age residents. We want to support people who are both physically isolated but also feel isolated due to the barriers that a lack of IT knowledge can create between for example grandparents & grandchildren. The activities will include specific subject tutorials but also less formal drop in 'fix-it’ sessions. The sessions will run one or two afternoons a week after school. In order that we retain a level of flexibility within the building we plan to use portable IT devices such as ipad's and/or tablets. We would also use gaming equipment to encourage cross generational interaction through games commonly played by younger generations. We also plan to invite people to bring in their console's and games to the hall so that we could hold a games evening where people can challenge each other in a fun tournament type of idea. We would hope to encourage people to bring along their own devises with them so that they could continue learning at home and become familiar with their equipment. However, the equipment we require from this funding will allow people to allow those who cannot afford their own equipment, convince those who don’t currently own the equipment due to not feeling confident or not yet seeing the advantages of having one in their own home. To having a convenient option where there reliable an equipment at the hall ready and set up for them to start learning.
01/08/2018 £10,000 Argyll Lomond And The Islands Energy Agency 1? Our project would like to introduce digital skills to people at home to help address their energy issues and alleviate fuel poverty. We think by introducing the benefits of digital skills through our energy advice to those with little or no digital knowledge or experience will help drive uptake to learn futher. We know our clients are more engaged with referrals made to third parties if the referral is made through trusted intermediaries, like ourselves. By demonstrating how the use of digital skills can help lower energy costs and save money we hope that our clients are more inclined to further develop their digital skills. We recognise fuel poverty isn’t a stand alone issue and many people facing fuel poverty may have other issues that require help and assistance. We regularly make referrals to Home Energy Scotland for energy efficiency funding measures, Scottish Fire and Rescue Service for fire safety checks and foodbanks. We believe a holistic approach is vital to ensure we help people improve their lives and leave a legacy. Digital skills fits perfectly with this ethos and we recognise there are many people, especially the elderly and vulnerable living in Argyll and Bute that are behind with the evolving world of technology. We believe introducing digital skills to energy advice will not only help improve their energy behaviours but also open a door to take their digital skills learning further.
01/08/2018 £10,000 Community Asset Project 2? The project will run a series of basic digital and financial literacy classes to 36 young people lacking in confidence and self-esteem due to exclusion from mainstream activities to develop their digital and financial skills, thus improving their confidence and self-esteem. The funding will help pay for Professional IT Sessional Staff fluent in both English and Portuguese aside from delivering the training, would help identify and recruit 10 aspiring volunteers who have more advanced IT skills, cost of learner packs with additional information in Portuguese Language, marketing and promotion costs, and running costs such as paper/ink. We will purchase 5 new laptops and we already have secured software licences for the latest Microsoft Office package from TT-exchange. Young people will be able to choose which device(s) (desktops, laptops, tablets) they will be comfortable with. They will also be taught about the range of devices that are available. The project is unique in that it does not require them to master the use of English language before they are able to learn digital & financial skills as an interpreter would be provided. The funding will help improve their basic digital (Surf the internet, email, messaging, social media, understand internet security, manage & store basic files and documents) & financial (day to day budgeting) skills and help tackle a variety of activities such as creating and uploading a CV on to Universal Job-match, creating a Universal Credit account, completing online job applications and applying online for benefits such as Working Tax Credits. Activities: Friday activity/4pm-7pm- Workshops on Computer Literacy (108 contact hours -3 hours x 36 weeks). Saturday activity/12noon-2pm- Financial Literacy (money management) (72 contact hours -2 hours x 36 weeks). The workshops will include money/budgeting advice; Savings; opening an account; Causes of debt and how to deal with impulse buying etc.
10/11/2017 £10,000 Whiterose Community Hall 2? The Whitersoe Community Hall is a registered charity in Scotland and our Management Committee are responsible for the day to day operations of the Whitersoe Community Hall and have the responsibility of supporting the neighbourhood by offering services that are based on need and interest. We want to deliver a new service that will be community orientated and one that promotes social inclusion as we hope to encourage people to volunteer to provide meals and share their other skills and resources to help us reduce the costs of everyday living for families in need of our support. However, the main focus of this new service will be to offer support with Welfare Advice and Health and Wellbeing activities for residents of the Whiterose area of Parkhead who may be struggling with issues as a result of welfare reform and poverty. We have come up with the name of "MA MAWS" after we formed a small focus group and discussed some ideas and we came up with the fact that when someone hits a crisis in life the best person to go to would most likely be their mother who would support the and feed them. So "MA MAWS" sums up what we are trying to offer which is to create a friendly family orientated service that will offer food, advice and support in financial training and health and wellbeing. So, the acronym stands for Meals Advice Money Awareness &Wellbeing Support. This area is in the most deprived 5% in SIMD 2016 in terms of overall ranking and it is also all in the most deprived 5% for the Income, Employment and Health Domain Rankings for 2016. In SIMD 2016 overall rankings, this area is in the most deprived 5% and in the most deprived 5% for the Income, Employment and Health Domain Rankings. The Whiterose neighbourhood has been fragmented due to redevelopment. The Whiterose Community Hall sits in the centre of newly built houses with older houses around them. The area is now populated by a mixture of previous tenants and new tenants with a mixture of nationalities and capabilities. This neighbourhood used to be a densely populated area and it has experienced many societal issues and in particular it has witnessed the deaths of 2 young people due to gang fighting which can also be associated with the impact of decades of poverty. Those residents who remember the past do not wish to see this a similar culture of return and these like-minded residents are now taking a lead role in re-shaping their community by developing the Whiterose Community Hall's Management Committee to offer more positive alternatives to what previously existed, and this will include a service that helps to combat the impact that welfare reform polices is having on residents. Before the regeneration of the area there used to be a primary school on our doorstep (St. Mark's) which has since closed. This has had an effect on people's lives as it has added further to the effects of poverty as families have had to cope with added travel expenses and or reduced time to go to work by taking their children to and from school which for most of them can mean over an hour per day. The neighbourhood has shown great resilience over the years with many families experiencing the negative effects of welfare reform policies. However, there are many new residents moving into the area and the Community Hall's Management Committee has now been re-formed over the past year and they are pro-active in developing the services that they can offer to residents. They have done a marvelous job in keeping the hall in the possession of the local community, with the support of Glasgow City Council, and the hall is a fantastic local venue that can be utilised to offer services that can help the neighbourhood flourish again, which is needed as the number of people living in the area continues to grow. Some of the regular activities that have taken place throughout the year were: • Lunch club for over 50's • Kids Club. • Happy Feet Dancing. • Community Fun Days. • Community Consultation Events. • Walking Football Group. • Men's Health Promotion Programmes. • Men's Groups. • Youth Club (over 12's.) • Tai Kwon Do. • Kettle Bells Classes. • Young People's Music Group. These programmes have been supported by partners such as: • MENSELF +. • Age Scotland. • Playbusters. • Parkhead Youth Project. • Thriving Places. • Glasgow Disability Alliance. • Glasgow Kelvin College. This new service will also act as a first point of contact for local people and will give them direct access to an informal neutral base to challenge and explore issues and topics such as: • Un/Employment. o Assisting with and linking people to other agencies for C. V's, form filling and interview techniques etc. which will be a valuable service as the local Job Centre is about to be relocated to another area away from Parkhead. • Advocacy support. • Community issues. This new service will be of particular benefit to residents who are unemployed, lone parents, people with disabilities and those who have relocated here from a different country. Those who work can also benefit by contacting us when the service is not being offered, as the Hall is open most nights and at weekends, and they will be prioritised by staff to ensure that they receive support at a time that is suitable for them to tackle with access barriers. The new service will be managed by the Whiterose Hall's Management Committee and we aim to deliver the following: • 1 session per week x 4 hours x 50 weeks for 1 year = 200 service hours. We require funding to employ: • 2 x sessional staff for 50 weeks. • MENSELF + to deliver the health and wellbeing part of the service for 50 weeks. The idea originated from an initial community consultation day event in 2016 and after a further 3 consultation events since then where it has been clearly identified by residents that there is a need for them to have easy access to support in relation to welfare and health and wellbeing. There are similar services available in the wider Parkhead are however there are access issues for many of our local residents and this leaves them disadvantaged regards these valuable support services. The Welfare Reform Committee visited Parkhead Citizens Advice Bureau in March 2014 to meet claimants affected by benefit sanctions and highlighted that: • Communication from Department of Works and Pensions to clients can be poor and it is often difficult to contact the appropriate person who has made the decision to sanction to find out reason why. • There is little information available to claimants about hardship payments or the ability to appeal a sanction decision. • Claimants are expected to search for work online (using the Universal Jobmatch facility), however many claimants are not computer literate or do not have easy access to a computer or internet. • The threat of benefit sanctions being applied, and the conditionality requirements can be a constant source of stress. If a sanction has been applied, then all the Job Seekers Allowance is lost for a certain period of time. Claimants can get into further debt or have to borrow from friends and family. • The use of food banks has increased. Citizens Advice Bureau said that the main reason for the increase in food banks was the maladministration of benefits. The nature of the service will be such that anyone wishing to access immediate crisis support can do so with the support of the staff available on the day and there will also be structured programmes available to offer people the opportunity to develop their existing skills in areas of finance, health and wellbeing to enable them to affect positive change in their own lives to help combat and minimise the impact of welfare reform. These sessions will offer the following: Made of Money: Made of money provides coaching, training and resources that help to build the skills for financial confidence, while uniquely focussing on the personal values, emotions and pressures which impact our decision making. The course covers: - Better budgeting - Building your savings - Understanding credit and debt - Exploring values and attitudes towards money - Coping with consumer ultra - Teaching children about money and improving family communication By delivering the made of money course to individuals/ families we aim to: - Help families talk, listen and learn about money - Enable families to have more open communication around money and the issues it raises within the home. - Empower adults to feel more in control of their finances and the wider emotional impact that these have - Equip children and young people with the skills needed to make informed choices about money. We will carry out 5 x 7-week courses over a period of 12 months. Each course will work with a maximum of 12 individuals and will also include a session where the whole family are involved. Participants will take part in fun activities which will get them thinking about how they spend their money and look at practical ways of saving. They will complete a spending diary throughout the course which will help with budgeting and planning. Health and Wellbeing: MENSELF + is a partner who will provide their MOT 4 MEN programme which is proving to be hugely successful in engaging men in health promotion activities and affecting change in their help seeking behaviours. This programme will be adapted to offer men and women a health and wellbeing service as well as having other health agencies in attendance on an ad-hoc and identified need basis. This programme is based around the premise that people sometime look after their cars more than they do themselves and the idea is to attach the concept of regular tune-ups to their bodies and mind as well. This service will focus on key areas of health and wellbeing that are directly impacted by welfare reform and they include: • Shock Absorbers – Coping Skills; o Here people complete a questionnaire on how they cope with their daily life. • Exhaust Fumes – Smoking: o Questionnaire on if and why they smoke. This is enhanced with 3D Models of the effects of smoking on people bodies. • Fuel Consumption – Alcohol Consumption: o Again. a questionnaire is completed asking if, how often and how much they dink and what they like or dislike about it. This is also enhanced with the use of 3D Models on the effects of alcohol on their body. • Oil Pressure – Blood Pressure. o This section checks people's blood pressure and develops discussions around concerns of lifestyles and stress levels. • Chassis – Waist Measurement. o This section is based around wait measurement and develops discussions around healthy eating and lifestyles. These stations generate discussions around lifestyles and help seeking behaviours and set out to encourage people to affect and manage positive changes. Just as a car fails an MOT, improvements that are needed will be identified on the day of the Service and changes made will be identified at regular intervals after the Service as people come back to the Drop-In and changed that have been made and or maintained will be recorded to measure the impact of the service. This will be complemented by workshops on the areas above where we will facilitate an educational journey in: • Developing coping skills. • The effects of smoking and passive smoking on health and wellbeing and people's budgets. • The effects of alcohol on health and wellbeing and on family members and how this links in with family budgets. • Healthy eating and lifestyles and how this impacts on family's budgets and health and wellbeing. Employability and Skills + IT Club: This will be an informal resource offering unemployed people support with completing CV's, job search, filling out application forms, preparing for interview and access training opportunities. We will also offer support to access Wellbeing courses that will provide support with: • Confidence building. • Communication skills. • Team working skills. • Identifying personal strengths. • Motivational techniques. • Exploring barriers and developing resilience. • Relating personal strengths to employability skills. Additional Targeted Support: Thriving Places will partner with us to complement and enhance this new service by offering additional support to young people and families by delivering a Homework and Cooking sessions each week. Thriving Places is the name given to an intensive approach that targets specific areas of the city of Glasgow to make better use of existing assets and resources, such as the Whiterose Hall, as our area has been identified by the Glasgow Community Planning Partnership as having consistent levels of inequality relative to other parts of the city including, when you look at child poverty, health indicators and levels of unemployment and require a targeted approach. This new service is also our attempt at a targeted approach to combat the impact welfare reform on our community. We will also recruit volunteers to contribute to making food and supporting families to create affordable healthy eating menus as well as providing healthy free eating options throughout the sessions. Ad Hoc Agencies: We will host days where external agencies will complement our service by presenting information, advice and workshops on issues such as: • Being a Carer. o East End Community Carers. • Household power. o Scottish Power. • Benefits. o Welfare Rights Services. • Disability support. o Glasgow Disability Alliance. • Healthy lifestyles. o NHS. The Project will be further supported by the local youth project, Parkhead Youth Project, as they have agreed to support the delivery of any family orientated events and they have committed to giving us the use of their mini-bus whenever it is needed, subject to availability. We aim to foster, promote and develop partnership working in the area as a fundamental component of preventing and responding to the impact of welfare reform policies to enable us to develop effective referral systems to external agencies that can offer specialist advice and support.
10/11/2017 £10,000 The Larder West Lothian 2? What we will do The larder's proposition is that it will develop and pilot a new project called Food For All. This project will offer weekly dining and volunteering experiences for individuals and families who have been impacted by welfare reform, are on low incomes and who are experiencing food insecurity. These dining experiences will provide access to high quality nutritious meals made by existing volunteers and trainees from The Larder cook school, supported by chefs from The Larder and visiting Chef's from local businesses across West Lothian and beyond. The food will be sourced from the Fare Share Cloud system working in partnership with the local Tesco store. Our own suppliers will be asked to sponsor events as will local businesses. Each week we will offer 20 dining experiences, for individuals and families, in our bespoke cook school and café/bistro, rising to 30 per week by the end of the project. Diners will be referred from a range of partners including; social work, advice shop, Whole Family Support, youth Action project, West Lothian Drug and Alcohol Service, Women's Aid, Homeless organisations, WLC Housing services, Family and Community Development West Lothian, youth Services, Adult Education, criminal justice, Housing Associations. As the project progresses diners will be asked to volunteer in the kitchen, preparing and cooking the food. They will learn how to cook the meals for other diners and will have a meal themselves. Those willing to volunteer will then go on a cooking rota and will participate in future dining experiences either as a volunteer cook or as a diner. In addition to cooking for diners the new cooking volunteers will be offered access to free cookery classes at The Larder which will provide a bespoke programme for each based on their needs i.e. it will take into consideration their current living circumstances, family set up, their physical ability and their existing skills in food planning, budgeting and cooking. Initially the dining events will operate once per month, increasing to weekly by the end of the project. The project will be delivered from the Larder's bespoke cook school in Livingston. We recognise that transport may be an issue for some so we will recruit volunteer drivers and seek sponsorship from First Bus and Blue Bus who are the two main transport operatives servicing the area. At each dining event partner organisations will be on hand to provide advice on income maximisation, social security, job search opportunities and signpost to relevant organisations. Larder staff will be available to offer advice on planning meals and cooking of a budget. Recipes will be handed out each week and will be incorporated into a recipe booklet at the end of the project. The recipes and the recipe book will include hints and tips on cooking on a budget, cooking for one, cooking for large families, cooking without a cooker, one pot cooking, slow cooker cooking and general advice on how to cook in a variety of living circumstances. This process will enhance partnership working to address food insecurity in West Lothian and increase each partner's understanding of what people are experiencing in relation to food insecurity and why. This process will also facilitate the development of life skills such as cooking, social activities for those in financial hardship and build resilience for individuals and families to respond to the financial circumstances that they are living in. The approach that we have adopted will facilitate a 'normalisation' of food for those that do not normally have the opportunity to access high quality restaurant food, reducing food inequality that is creeping into our society. Overall the project will work with a minimum of 300 people over the year and will provide over 1000 meals. We will recruit a minimum of 40 new cooking volunteers, 5 volunteer drivers and a minimum of 5 visiting chefs. We recognise that many of the diners will return more than once, until they no longer require the service. We will provide 3 x 3 days cookery courses for a maximum of 30 individuals and will provide a minimum of 15 fee places for referred children into our kids cookery classes Why we want to do this The reason for the development of this pilot project is based on our own recent experiences and local and national research. Household food insecurity (HFI) has become a subject of policy concern in Scotland and the UK in recent years with research evidence indicating that there are an increasing number of households which are unable to sustain normal patterns of food shopping and eating, and are seeking charitable food aid (or other support) to help them do so. In addition to this policy concern, increasingly food is being polarised in our society, becoming a social focus for those with a higher disposable income whilst increasing numbers have to turn to emergency food aid, do not enjoy food and it plays no part in social activity for them. At a local level a recent report commissioned by West Lothian Council (FOOD INSECURITY IN WEST LOTHIAN 2016) recognised that foodbanks are the most visible indicator of food insecurity but are not necessarily the best measure as they specifically limit support to food packages for three days on a maximum of three occasions. The report identified that West Lothian has nine food banks; Bathgate, Boghall, Blackburn and Seafield, Broxburn, Deans, Dedridge, Knightsridge, Linlithgow and Whitburn. These are largely staffed by volunteers and have different days and hours of opening, ranging from two to three hours per day and one to three days per week. None are open at the weekend. Estimates of food insecurity in West Lothian vary and range from: • the 2,011 adults and 2,534 children benefitting from Trussell Trust food bank support in the 12 months to September 2016. Another way to estimate need is to use the results of the Insecurity and Social Exclusion (PSE) research project and apply these to West Lothian so that; • the PSE reports that around 1 in 20 people are unable to afford an adequate diet which, applied to the West Lothian population of 178,550 would amount to 10,713 people. • the PSE report that 7% of adults in Scotland lack adequate key food items (two meals a day, fresh fruit and vegetables daily; and meat/fish or vegetarian alternative equivalent every other day) – which applied to the West Lothian adult population of 143,448 is 10,041 adults. • the PSE report that 3% of households in Scotland with children lack key food items (three meals a day, fresh fruit and vegetables every day; and meat, fish or a vegetarian equivalent at least once a day) which for the 22,806 West Lothian families with children amounts to 684 households with children (all of whom will have adults skipping meals to enable children to eat better). Food insecurity in West Lothian is therefore likely to amount to between 3,300 based on the food bank statistics up to over 10,000 people based on national research. The report states 'The latter figure is probably closer to an accurate assessment'. The report concludes that: • Awareness of food insecurity and client capacity for cooking can often be missing and needs go unidentified. • There may be additional partnership working which could be developed with distributors, retailers and independent businesses. • The value placed upon budgeting and cooking skills when delivered at the right time is invaluable for those experiencing food insecurity. • The main contributory factors behind food insecurity include various life transitions (e.g. relationship breakdown, illness, retirement, ageing etc) • There are many good organisations working with vulnerable clients but awareness of what other organisations do and how they might work together are sometimes lacking – the Food Insecurity Group should consider how to increase networking around food insecurity, cooking and food production. • There should be a focus on food insecurity within the West Lothian Anti-Poverty Strategy to raise the profile of the issue and the need for action around it. The report provides evidence that food insecurity is still a rising issue in West Lothian and that all partners have to work together to identify and address this issue in a sustainable way. This project will provide an opportunity for increased partnership working, joint needs identification and increased access to wrap around support and skills development for those most in need of access to good quality food. The Food for All project builds on work that the Larder has developed over a three year period. On 2nd September 2014 The Larder brought together 50 individuals from across West Lothian at a conference called More Than Food Banks. The conference provided an opportunity for participants to discuss the impact that food insecurity is having on individuals and communities across West Lothian, to explore solutions to these issues and to look ahead to a more equal and inclusive West Lothian. It was agreed by those attending that there was a need for food budgeting, food planning and cooking programmes to be offered to those using food banks and beyond. The Larder then applied to and was successful in accessing funding from the SG Community Capacity and Resilience Fund to pilot this idea. The pilot was successful in that we worked with a range of partners, delivered what we said we would but identified that there is a lack of facilities in West Lothian that can facilitate effective cookery classes. Those that participated in the pilot found the classes useful but due to other pressures in their lives at that point of crises they couldn't always attend. They did value the budgeting and food planning aspects as well as the cooking on a budget. The conclusion from the pilot was that there is a need for access to food planning and budgeting, cooking and a general increase in access to high quality food and that recipients of such services should be beyond those accessing food banks and if a more relaxed and informal environment. Who will benefit? The main beneficiaries of the project will be individuals and families who have been impacted by welfare reform and/or are on low incomes. The report carried out by West Lothian Council on food insecurity stated: 'Over two-thirds of the participants (of the survery) have cause to worry about not having enough food (70%) or the quality of food (61%) they consume. Although a slightly lower proportion worry about the quality of food they consume the proportion remains high. This would suggest that many clients are aware that their food choices are not as healthy and nutritious as they would like them to be but make sacrifices in order to manage on tight budgets.' The report further commented that 'Participants were aware of the need to make benefits or wages last until the next payment day but that was often difficult due to receiving a lower income than expected e.g. delay in benefit payments, lower wages and unanticipated expenses. The rise of zero hours contracts for people in low paid and insecure employment makes budgeting very difficult as there is no regular income.' In recognition of findings in the report we are also keen to target those who have multiple barriers to food equality so some beneficiaries may also have mental health problems, be homeless, be long term unemployed, be on zero hour contracts, be in transition in their life where there has been dramatic change, have experience of drug and alcohol problems, have care experience, be ex-offenders, be socially isolated etc. We will take referrals for individuals and families. Where families are concerned we will provide an opportunity for children to learn to cook by providing some free places on our kids cookery classes throughout the year. Where the family has a baby we will provide instruction on how to wean the baby with pureed fruit and vegetables. This cradle to grave approach will build family resilience and hopefully prevent younger generations experiencing food insecurity. Referrals for individuals will be for any age and they will benefit by being able to access high quality healthy food in a social setting, potential to volunteer which will build skills, confidence and provide real life work experience. We will seek referrals from organisations supporting older people who may be experiencing isolation or lacking in cookery skills. Participating in the programme will reduce isolation for older people through eating with others, potentially volunteering and eating healthy food. Existing volunteers with The Larder will benefit from increased volunteering opportunities and a greater opportunity to expand their own skills and confidence. The new volunteers will benefit as they will learn how to cook, plan and budget for food, they will be more confident with food in general and will develop skills that are transferable to the workplace. Trainees will benefit as they will have increased work experience opportunities and develop a greater understanding of food insecurity and how communities can come together to prevent this is in the future. The trainees whilst cooking for others are developing their own skills and confidence to prevent the potential of them experiencing food poverty in the future as they will have a greater understand of food and budgeting. Overall the project will increase access to professional financial and practical advice and support in an informal environment, reduce social isolation, build capacity and resilience to be able to manage food better, increase equality of opportunity for all to enjoy good quality food in relaxed yet professional restaurant environment. The Larder as an organisation will build our capacity to be able to respond in a positive needs led way to food insecurity and make food are more sociable experience for all. The West Lothian Food Poverty Group will have an opportunity to respond to many of the recommendations in its report through increased partnership working, seamless advice and support services and a greater capacity to respond to food insecurity across the region, it will also increase its capacity to effectively respond to food insecurity across the county. The sustainability of the project will be supported through the introduction of a Pay it Forward scheme where commercial customers or general donors will have the opportunity to 'bank' a meal in one of our cafes or through our website. Whilst the project is funded for one year we will build up a reserve that will continue the project each year thereafter.
10/11/2017 £10,000 Clydesdale Citizens Advice Bureau 1? We aim to have a dedicated Universal Credit Champion who will have two strands to their position: 1 - provide a new specialist service in the Bureau by delivering independent, impartial, free and confidential advice and support to residents of the Clydesdale area who find themselves being entitled to Universal credit, either as a new claim or a change in circumstances. We will also be offering this service to our own client base or those that are referred to us by other local organisations. We will do this by offering an appointments based system throughout the drop in service in Lanark and we will also look to offer the service within our 7 outreaches which are centred in some of the more isolated, outlaying villages in the Clydesdale area. Our outreaches are in Douglas, Rigside, Biggar, Coalburn, Crawford and two primary schools, Lesmahagow Primary and Woodpark primary. 2 - provide Universal Credit workshops to local organisations, whose front line workers will be dealing with groups who will be in receipt of Universal Credit or will be making an application for Universal Credit.
10/11/2017 £10,000 East & Central Sutherland Citizens Advice Bureau 5? Universal Credit (UC) full service launched in our area on 5th July 2017. Between April and June 2017 we had 14 enquiries about UC which was 1.5% of or total benefit enquiries. From July - September this increased to 68 enquiries totaling 11% of our benefits enquiries for that quarter. UC provides new challenges such as monthly payments instead of fortnightly, housing costs being paid directly to claimants and being wholly online and removing certain premiums and therefor reducing overall benefit entitlement resulting in increased poverty levels across our area. From the initial claim date to the first payment there is often a waiting period of 5.5 - 6 weeks. We would like the following to be funded; 1) An outreach worker who can do the following; *Help people complete Universal Credit (UC) applications across East & Central Sutherland; UC is a wholly online benefit and many of our clients don't have access to the internet at home, don't know how to use a computer, can't get to their local library (which will only be open on set days and times) due to transport issues or mental/physical issues and don't know how to set up an email address which is required to claim UC. The proposed solution is to offer drop in sessions in halls with WiFi across East & Central Sutherland where we provide laptops and tablet computers and an adviser to help people make the claims and show them how to work the computers, provide them with information on local bus times and library opening hours, local job clubs and computer courses. Provide support for ongoing claimants in the early stages of their claim whilst developing their skills and confidence to use computers, update their UC journal, using their email accounts and making contact with job clubs and learning centers where appropriate. *Where necessary help people prepare to make a UC claim - ensure people know that a bank or post office account is required and help them to set one up if they don't have one, help to set up email addresses and run through a checklist of requirements and help to put anything in place that they don't already have. *Offer budgeting advice to clients. Using a simple income and expenditure form the adviser can show people how far their money will stretch and help identify any expenditure that could reasonably reduced. If debts are present a referral to the Money Advice Officer within our bureau will be done. *Offer benefit checks and income maximisation opportunities and refer back to the office for making claims or provide clients with information on how to claim if they are able to do so themselves. *Identify and make people better aware of the sources of help available to them when initially claiming UC; Short Term Benefit Advances and how to request them, Scottish Welfare Fund and how to make a claim, local food banks and food parcels, local and national grants that may be available to them. *Work in partnership with other local advice and support providers (many of whom we already have a working relationship with) such as New Start Highland (who do housing support), Highland Council Welfare Team/Housing department/service points, Home Energy Scotland, East Sutherland Energy Advice Service, Lairg & Brora Learning Centres, Blythswood (local foodbank/food parcel provider), Women's Aid, NHS (Midwifes, Community Psychiatrist Nurse, Occupational Therapist), the Gatehouse (local support organisation for mental health), Support in Mind Scotland, Brora/Helmsdale/Bonar Bridge village hubs, local development trusts, Advocacy Highland and Dementia Friendly Communities to identify and refer people who require support with UC by raising awareness for the project and implementing a simple referral process. *Work with the in house Client Access Officer to identify vulnerable clients who would be unlikely to be able to claim UC on their own and make them aware of the new UC Advice & Support project. *Refer clients on for appropriate further advice with in house specialists and other local and national organisations where necessary. 2) Venue hire for various different halls and venues across East & Central Sutherland - the intention would be to visit each area fortnightly as the UC journal must be updated at least fortnightly. 3) Printing costs related to the project (information leaflets about UC, creating an email address, local bus times, local learning centre courses, library opening hours and computer information etc) 5) Two tablet computers for use at outreach sessions which will allow those who are more comfortable with using the internet and technology to update their journals and access their emails, freeing up our laptops for use by clients who may find tablets too small or daunting to use. 6) A simple mobile phone and call costs (for calls to UC helpline and for telephone referrals to other organisations).
21/09/2017 £10,000 Senior Citizens Scotland The funding will enable the Charity to further develop the income maximisation project in order to meet demand relating to the very complex welfare reform. The project has successfully proved there is a requirement for this service with increasing demands for support. This would allow us to continue the employ a part time welfare officer to meet these demands and provide a safe and secure environment to accommodate the clients needs.
09/08/2017 £10,000 Fife Arabic Society 2? The Funding will build the capacity of FAS to deliver a wider range of support services in befriending and mentoring, advocacy, interpreting and translation, and increase our ability to support vulnerable community. It will give FAS the opportunity to develop and test a model of volunteer recruitment and placement and to establish Skill Academy which will be major step in the development of skills and enhancement of opportunities to the community which will be effective and sustainable after the lifetime of the project. It will improve knowledge understanding and communication between communities and FAS, as well as partnership working. The most disadvantaged and isolated individuals and families, particularly Syrians from war zones, will be identified more quickly through engagement in structured and secured environment. We expect the total number of participants in the project to be over 600.
09/08/2017 £10,000 Lanarkshire Deaf Club 2? This funding will enable this vital service to continue to support the Deaf Community. By encouraging the Deaf Community to access employment opportunities it in turn has a positive impact on their mental health. Some Deaf people can go for days without being able to communicate with anyone. The increase in the job club to two days encourages the Deaf population to move from the welfare system and into employment thus combating poverty. By increasing the service we are giving the Deaf community somewhere to go to chat in their own language. It has been proven that social communication can have a dramatic impact on reducing the occurrence of Dementia. Our expectation is that we will have 5-10 people attending on a weekly basis. Although the numbers will fluctuate as we gain employment for more people. This funding will enable us to develop a presentation that we can take to local businesses to raise awareness about legislation, financial support and break down barriers and inequality. If more of the Deaf community is in employment this in turn has a positive impact on the community as a whole. It provides the younger generation with positive role models that they can aspire to. On the longer term the impact that employment has on the individual is immeasurable. There is a change in financial status, positive mental health, increased confidence and being able to participate in other activities. At present 19% of the Deaf community are unemployed due to mainly the communication barrier. The long-term aim is to reduce this number significantly through the support and guidance of the job club.
09/08/2017 £10,000 The Ridge SCIO 2? We will be able to deliver more of what we have already achieved, but with improved capacity to bring it to the people who need it most It will allow us to better exploit relationships already nurtured by the Plenty Project to date, to maximise the impact of our work, by reaching those already identified by these agencies as needing support. In addition to continuing the format already on offer, offering 4 x 5-week courses based at the Bleachingfield Community Centre, we will be able to bring training and other supports specifically to families and young people, via agencies working specifically with them, including schools. We will be able to address the specific barriers identified by some of those who wanted to engage but were unable to - in particular childcare (we will offer at least 2 courses including a creche) and issues with getting to the community centre at the time offered (we will take our course out 'on the road', using either the facilities available on site or bringing our own basic cooking facilities with us. We will purchase basic table top hobs and any other equipment required to facilitate delivery where it is needed. We will be able to continue development of the supplementary aspects of our project - yoga, creative writing and Sunny Soups, which we see as a vital aspect of the success of the project. We are conscious of the need to take a holistic approach to the complexity of issues faced by our clientele. Managing physical and mental wellbeing is extremely important, with observable impact on the ability to engage successfully with other inputs which seek to support individuals in bringing order and dignity to their own lives. We want to offer a range of options to boost health and wellbeing, social engagement and confidence. From our experience to date, the fuller and more varied the engagement of an individual, the more likely they are to be able to really make lasting changes in their lives. We do not believe in quick fixes, and would like to offer these additional classes/courses on an open/rolling basis throughout the year, to avoid people feeling they have been 'processed' and fallen off our radar of engagement. Further engagement and the opportunity to put something back and access ongoing social interaction will be provided by Sunny Soup volunteer sessions. This will give us the best chance of helping people to really achieve lasting and transformational change in their lives.
09/08/2017 £10,000 Minority Communities Addiction Support Services 3? Further funding will allow us to reach more vulnerable and disadvantaged people in the heart of these BME communities. It will allow us to work in collaboration with a wide range of agencies and representatives from the BME communities. It will enable the sharing of resources and skills. It will connect people and communities together. This funding will allow us to be a strong bridging service and work in partnerships with statutory services who struggle to engage with these 'Hard to reach BME communities' that delivers a needs based support service. We understand that working with marginalised communities has its challenges and we have worked hard to break through these barriers, and to build trust within these communities. This funding will help us to continue bridging these gaps and reduce the barriers by allowing people from all communities to engage in services and have equal access to opportunities, treatment, care, and services. People from BME communities have difficulties disclosing hardships. There is a tendency to keep everything hidden because of stigma and labelling. This can have detrimental effects on people, families, and extends out within these communities. By working with families, we can change this and make the greatest impact to their lives and the communities. We have established strong links with partner agencies as well as building trust within these communities. Further funding will allow us to continue to do this. Supporting people and families to work together, help them gain a better understanding of other family member's views and concerns, including cultural and social difficulties. Encouraging people to access help and support before they reach crisis point is key. Supporting people in a culturally sensitive manner, recognising cultural traditions, issues and barriers helps us to support people with respect. This understanding is vital to help to build a good strong, working relationship. This enables us to work better and help, support them to maintain their tenancies. Have access to advice and information. Manage money matters better, reduce isolation, make positive social connections, build self –esteem and confidences, improve health and well – being, learn new skills and access volunteering and training opportunities, take control of their lives and supporting families to work better as a family unit, and making positive changes will help communities to work better together. There is no other duplicate service, which bridges these existing gaps, to work within these communities with these approaches. It will allow us to use a variety different approaches and methods to deliver this service.
09/08/2017 £10,000 Outside The Box 3? The funding will help us to continue utilising the peer support model to give older people in Falkirk the opportunity to help each other. It will give them the opportunity to learn, share and grow, in a safe and welcoming environment, surrounded by people with similar experiences. The funding will help us build on challenging social isolation of older people in Falkirk and the ways in which they can maintain and improve their well-being. Additional funding would mean the original group could grow in capacity and plan how they will sustain the group after the funding ends and that a new group can be established in Falkirk town centre. The funding will help us ensure the 2 groups can have a space to meet and participate in opportunities in their community that supports their overall well-being. The proposed group in the town centre might offer a new perspective and an opportunity to gain more knowledge, as it is a more urban area comparing to Dennyloanhead. All of this learning would be incorporated in the co-produced guide. The guide could also raise awareness about the issues that serve as barriers to well-being and social isolation in rural and urban areas. This might also provide a comparison of how geographical settings can have an impact on older people's well-being environment. The funding would allow us to continue working towards the 5 outcomes for the participants: 1. Increased self-confidence and self-awareness, allowing them to better deal with issues they are facing 2. Improved mental and physical well-being 3. Increased knowledge and skills around food 4. Improved social networks 5. Increased skills, including around running a group This additional funding would also allow us to work towards the new objective of co-producing a guide with the participants, which would make it easier for other individuals or groups to set up a project like this. The funding will allow us to directly engage with 30-40 people, and the guide should benefit an even larger group, as it will be disseminated widely
01/06/2017 £10,000 West Dunbartonshire CVS 4? The project will increase the digital skills of older people in West Dunbartonshire, focussing on those who live in a supported homely-setting ie sheltered housing and care home facilities. It will engage multi-generational volunteers from within the community to help support residents to gain the digital skills they need to keep their hobbies, interests, friendships and family relationships at a level which helps promote their positive wellbeing. Weekly digital skills sessions will be held, in group and 1-2-1 formats using tablets, linking residents with a community volunteer who shares an interest or who has a connection with the residents former home area/work experience. Residents will choose from a list of options that would most improve their quality of life eg. using search engines for hobbying, engaging with facebook and other ‘chat’ options, using Skype/Facetime and other connecting options to maintain contact with friends and family.
01/06/2017 £10,000 Camphill Blair Drummond 1? The funding would be used to purchase equipment including computers, tablets and a smartboard to furnish a multi-purpose computer suite with access for all members of our community. The ongoing use of the facility would be embedded into our current provision and funded through existing revenue streams. This project will provide the facilities we need to support individuals to develop these skills and connect with the wider world. Our ethos involves encouraging people to participate in community life and reach their full potential. Digital champions will be recruited from existing employees and volunteers, and will use Learn My Way resources to ensure they have the necessary skills going forward. These champions will support those without the basic skills to acquire them during daily and specific activities. The suite would be used by regular, occasional groups and individuals for learning and social activities. This facility will allow us to start weekly classes for groups on subjects such as basic computing, adult literacy and healthy eating. Basic digital skills as outlined in the Go ON UK framework will be taught as part of ASDAN Computing Skills classes, allowing formal recognition of achievements.
01/06/2017 £10,000 Linstone Housing Association 2? ConnectUp will provide a 2 hour weekly drop in session at each of our three Housing Associations. These sessions will be lead by a Digital Inclusion worker and will involve both one-to-one and small group provision. The aim of these sessions is to support residents to gain basic digital skills at their own pace following an identification of need (through existing referral mechanisms), or on a drop in basis (self-referral or signposting). The Williamsburgh and Linstone ConnectUp sessions will be promoted as digital employability sessions, to provide participants with basic digital skills required to fulfil claimant commitments required of jobseekers such as Government Gateway accounts, Universal Job Match, CVs and cover letters, email accounts and website jobsearch, universal credit applications and meet the requirement of supporting working age people to increase financial capability, employment and other economic outcomes. In addition participants will gain the skills required to complete their online Universal Credit applications. The ConnectUp provision at Bridgewater will be promoted as a history of Erskine workshop where older people will be supported to gain the skills required to enable them to look research prose and pictures online, providing participants with basic digital skills such as websearch and use of social media. Sessions will develop organically in response to the needs and interests of participants and would meet the requirement for supporting older and disabled people to reduce social isolation and loneliness.
01/06/2017 £10,000 Women's Aid South Lanarkshire and East Renfrewshire 3? Building Equality (BE) is a new project within WASLER, exploring the relationship between employment, gender and domestic abuse. Its aim for service users is: women have increased financial independence via access to economic resources, education, paid labour market and routes out of poverty. BE 'Digi, Aye!' project will be based around a women's only job club. Weekly drop-in (9am-5pm) session where women can meet in a safe, non-judgemental learning environment and be supported to explore options and address barriers to work. This will be a one-stop shop for budgeting support, universal credit applications, universal job match demands, CV updates, job search and applications etc. When not being utilised as a job club - the space will be available for all service users to utilise internet/applications etc. with the support of their worker. Group participation will be set up for 10 - ten laptops and 2 tablets - though given drop in nature of the club we would anticipate pockets of smaller groups throughout the day.
01/06/2016 £10,000 Sacro 2? Sacro proposes to develop a digital skills training and awareness course that can be delivered to a range of service users but particularly older service users in the 40+ group. Specifically, service users will be given help to understand how they can access the internet and use online services safely, including social media, understanding the potential dangers of spam, malicious software and loss of personal data. A media and communications intern will be employed to develop the course, along with the Sacro Learning and Development Officer. The course will be cascaded through train the trainer (TTT) training which will eventually be delivered to all Sacro service delivery workers.
01/06/2016 £10,000 Blackwood Homes and Care 2? This project will introduce digital technology into sheltered schemes across Edinburgh where Blackwood have recently been awarded a contract to provide care at home services. Activity will be delivered across Edinburgh in Sheltered Housing schemes and between 200 to 280 individuals will be trained in digital skills using the 5 core skills areas as developed by Go On UK. The main beneficiaries will be elderly people living in the schemes but, additionally, the care staff will also be upskilled to support their clients to use new digital technology like smart phones and apps.
01/06/2016 £15,552 Castle Rock Edinvar Housing Association Ltd 2? This project seeks to devise and provide sessions in the remaining 9 sheltered housing developments through continuing to work collaboratively with key partners. Funding is required for tutor’s face to face time with residents both in groups and 1:2:1. Materials will be provided by the supporting agency. On site sheltered housing managers will co-ordinate the activity and support tenants to attend. Sessions will be held at the developments in the wi-fi enabled communal lounges at a time and pace that suits the residents, as well as in their homes. Their existing tablet scheme (for those residents who have no device of their own) offered as part of their sustaining tenancy support will help remove the barriers faced by those with mobility issues and ensure devices can be set to the communal wi-fi and used in a home setting. Castle Rock Edinvar has a digital strategy and a vision to remove barriers and provide solutions to help customers, staff, and communities to develop the skills and confidence to become and remain digitally active and improve business efficiency.
01/06/2016 £10,000 People Know How 4? This project will work with people who lack basic digital skills and voluntary sector staff who convene support groups for them to engage in. They will recruit, train and support teams of volunteers to coach people on basic digital skills at groups or activities that people are already attending. They will also identify one or two key people at each group and work with them to embed digital skills coaching in their day-to-day interactions with those they support. The project will work with people in places and groups that they already attend, e.g. tenant fora in sheltered housing, day centres, community centres, food banks, youth clubs. Each place will be visited at least three times by the project, (1) an initial visit to start the conversation and complete a Basic Digital Skills initial Assessment; (2) a second visit focused on coaching participants on skills gaps; (3) a final visit including some direct coaching, re-assessment of Basic Digital Skills and some legacy planning. The focus will be on identifying what participants are most interested in learning, so that they maintain a sense of motivation. The training for volunteers and also for group leaders at organisations we visit will be delivered in partnership with their local O2 Digital Guru, and will include content on capturing bespoke "how to guides" for people who struggle to remember what they have learned.
01/06/2016 £10,000 Upward Mobility (UPMO) 6? This national project aims to harness the potential of digital media to enable their students – all of whom have additional support needs – to: tell their stories and express their opinions online using multimedia tools; feel more connected and engaged; more easily pursue their interests; and increase their networks. The project is also intended to create opportunities for the students to increase their confidence and social capital. Rather than merely providing workshops, this project proposes to work closely with students to overhaul how Upward Mobility, as an organisation, use digital media to support their students and connect with other organisations. The project will benefit 140 students with additional support needs, at least 140 families, and around 60 Upward Mobility staff. A digital review and strategy will be undertaken that will guide how they can make better use of technology and social media to achieve strategic aims in the future. They will also be up-skilling staff and students. Technology will be used in all workshops (cooking, school of rock, animation, art) and will revolutionise the way they communicate internally and externally - students will become more involved in that process. The project will be developed and managed by the Development & Curriculum Managers.
01/06/2016 £10,000 Visibility 3? Participants will be blind or partially sighted older people residing in any of their 13 target LAAs. Basic Digital Skills training will be delivered in small groups or 1-2-1 covering a number of topics. Training will be delivered locally through Peer Support Groups, specific to the needs of the person and will use either their own technology or we will lend a tablet for participants to practice on and help them to decide what to buy. As part of this training, the team will demonstrate alternative technology to broaden their knowledge and options in using their new digital skills. Let's Get Digital will underpin all of their services for older people; the training will roll out across all projects to ensure an additional layer of skills development opportunities for service users and support for staff, along with volunteer skills development.
01/06/2016 £10,000 Blackwood Homes and Care 2? Blackwood are committed to providing free at point of access Wi-Fi to all tenants as part of their care at home package. Over the next 3 years Blackwood will invest over £800,000 in the installation of Wi-Fi infrastructure. This significant investment is designed to support customers as more and more services move to digital by default. In the Tayside area they have already trialed their care and support system “CleverCogs” with a number of customers. This service will be rolled out to all customers supported by the Wi-Fi system. Blackwood recognise the need to support customers in the provision of this new technology and therefore will be seeking to increase the level of digital skills training and support offered on site. This project will see a digital skills trainer recruited for the Tayside area who will provide ongoing training and support to customers and staff.
01/06/2016 £10,000 Inverness Badenoch & Strathspey Citizens Advice Bureau 3? This project will build into the current benefits assessment & support process the ability for CAB staff and volunteers to be able to research their client's basic digital skills competences, and therefore their ability to undertake online matters, and assess whether they would benefit from learning opportunities to improve their capacity and capability to manage their affairs. Clients will receive tailormade digital skills training enabling them to report a higher level of knowledge and ability to manage their affairs with particular regard to UC and Benefits. A self-help guide for individuals on the basic essential actions that are required to ensure a benefit claim remains “in payment” is also planned. Sessions will be individual, group work and a mix of appointment based, drop in and also in prominent locations. They aim to train and recruit 50 volunteers, hopefully from the beneficiary group, who will ensure that the work carries on after the money is spent. Training resources will be produced and adopted by staff and volunteers in order to see the assessment of basic digital skills underpinning their day-to-day operations. The project will be delivered across the Highlands.
01/06/2016 £10,000 North Ayrshire Citizens Advice Service 2? “Digital Kickstart” will be delivered in collaboration with the Department of Work and Pensions, and additional third sector organisations, to provide a series of workshops and exercises focusing on key clients groups. It will be delivered through two approaches – - Personal Digital Kickstart (with DWP): will deliver 6 workshops that focus on key areas of Basic Digital Skills from a personal level, these workshops will be delivered every week over a 6 week period with the opportunity for rolling attendees (1 drop off 1 starts). The second strand will deliver workshops to volunteers and staff within NACAS, ensuring they deliver a similar skillset, understanding and opportunity for their people to improve their lives and that of their clients through more effective service delivery. - Business Digital Kickstart: Will be delivered using the same model; however the content and focus will be more aligned with business development and improvements. Staff and board members will engage in a dynamic programme that will provide outputs and impacts for them personally but which will also deliver for the organisation.
01/06/2016 £10,000 The Hub Dumfries And Galloway 3? This project will deliver 4 x 2hr drop-in sessions each week involving 12 volunteers assisting 20 people each week at the hub. They will also deliver a rolling programme of 4 x 2hr learning sessions, 1 per week, for 6 people per programme tranche and help them achieve their aim of becoming a registered One Award learning centre and with accreditation for a continued in-house learning programme. This will build sustainability for the project beyond the funding period as they will then be able to apply for contracts from the DWP Jobcentre - a major source of referrals to the drop-ins. The project will be delivered from their hub in Dumfries and will be managed by the Community Projects Worker.
01/06/2016 £10,000 Thenue Housing Association Ltd 2? Smart Communities is an award winning project which has delivered people led digital inclusion initiatives across 6 communities in Glasgow and employing a Digital Inclusion Assistant will enhance the services currently provided. The worker will develop and deliver Digital Job Clubs (2 hours weekly), older persons drop-ins (Calton, Bridgeton and Blackhill) and an intergenerational initiative which will support older people affected by loneliness and isolation by matching the digital skills of young people and desire of older people to learn and access digital technologies. All activity will be in areas of high deprivation in Glasgow. This project will embed digital skills within groups that already have deep community roots; by building their capacity and giving them access to IT hardware the project will embed the use of digital skills and technology into their existing activities. The project will also aim to attract other people with an interest in learning digital skills to the groups thus supporting their long-term sustainability.
01/12/2015 £12,600 Scottish Crofting Federation 1? The Croft IT project aims to reach out to crofters and smallholders of all ages in crofting areas throughout the Highland and Islands to bring them up to speed in the use of IT for everyday life. Historically, uptake and willingness to use on line services has been poor within the crofting sector. The advent of the 2015 Scottish Rural Development Programme has necessitated an increased demand for IT and digital coaching to help crofters and smallholders access agriculture support schemes and other services. The crofting area comprise of Shetland, Orkney, Isle of Lewis, Isle of Harris, North Usit, Benbecula, South Uist, Eriskay, Isle of Barra, the small Isles, Isle of Mull, Isle of Bute, Isle of Skye, Isle of Arran, Caithness, Sutherland, Ross and Cromarty, Invernesshire, Argyll, Nairnshire and Morayshire. The majority of these areas are characterised by remoteness, rurality and isolation of population. Therefore the use of digital technology is essential for enhancing communication channels, knowledge transfer and bringing the world to their doorstep. Training events will be promoted by Local Course Directors and held in local Village Hall, Community Centres etc. The Scottish Crofting Federation is a charitable company which aims to: * Develop, promote and support crofting livelihoods as a unique social system unified through small-scale food production; * Represent and safeguard the interests of crofters, their communities, their cultural heritage, their moral and legislative rights; * Promote the agricultural, social and environmental benefits of crofting as intrinsic to the development and maintenance of local rural economies; * Raise awareness of crofting through information provision and education; * Promote diversity and economic viability within crofting; * Encourage, through training, crofting enterprise, skills and expertise; * Is led by its membership in developing position on policy matters and works always using participative methodology; * Seek the development of crofting as an important and valuable way of life. SCF Training Team will be responsible for running the project. With support from the fund we aim to purchase 15 iPad Air devices with tough cases to support outdoor and classroom based learning. The iPad devices will be used to support digital inclusion amongst the crofting community and enable trainees to fully engage with data entry and capture for crofting. In addition the devices will also be used as teaching aids to foster apps relevant to crofting for example: the Hutton institute soil profiling app, cattle tag apps and digital mapping apps using GPS for croft mapping exercises. In terms of innovation, the project aims to promote the use of IT and digital inclusion in crofting communities, some of which have never engaged with IT in this way before. We hope to build skills and capacity to inspire people and improve digital uptake.
01/12/2015 £10,000 Southside Housing Association Ltd 2? This is a partnership bid with Glasgow Life/Glasgow Libraries, Glasgow Homelessness Network, Nan McKay Memorial Hall, Govan and Craigton Integration Network and Glasgow Clyde College. Southside Housing Association is the lead partner. The project will take place within the Pollokshields and Cardonald/Craigton areas of Glasgow. The project broadly aims to support people currently not digitally engaged but who would benefit greatly. Key elements of the project include: Installation of Wi-Fi and IT equipment within 4 community bases; providing local, safe and welcoming environments for learning. The bases are community flats (or resident lounge within sheltered housing complexes) converted into common space for local people to come together and participate in positive activities. Current activities include easy exercise, storytelling, arts, and healthy cooking. By providing Wi-Fi and IT equipment we will be able to extend these activities to include digital learning. It should be noted that we have 3 other community bases with Wi-Fi, and we work in close partnership with the Nan McKay Memorial Hall as a welcoming base for learning. These spaces will be used within the project, however in order to reach the target groups outlined above, and a greater number of individuals, this project requires additional support in the form of further Wi-Fi installation, IT equipment and in-kind support from partners. Delivery of a range of courses (by Glasgow Clyde College) within each community base covering the basic digital skills. By doing so we hope to provide people with the skills to improve their ability to connect with others, save money online, enquire and apply for benefits, carry out research and work together to improve, develop and connect within their local areas. We also envisage that by providing Wi-Fi people may choose to bring their own IT equipment to the bases at a time that suits them (outwith the structured learning/activity times). We have completed the delivery of 3 courses, 2 in our Sheltered Housing bases in Pollokshields and one within our Berryknowes Base in Cardonald. 7 people attended each programme, all 21 attendees were taught the basics in using tablets, setting up their own email accounts, send and receive emails and searching online. Some participants brought their own laptops or tablets and used their own equipment to build their confidence and existing skills. We will be running another 2 courses over the summer. Ensuring that people are not simply offered the opportunity of participating in digital learning and using Wi-Fi in their own time (within the bases), but that they are encouraged to connect with existing services and organisations, thus using the project as a foundation for creating pathways to these services and therefore greater outcomes for participants. These other services are currently offered within local libraries, Glasgow Clyde College, the Nan McKay Memorial Hall, Glasgow Homelessness Network and the Govan and Craigton Integration Network. We recognise the importance of ensuring people know what other support exists, which is why this project will be delivered in partnership. Each course incorporated a workshop delivered by Glasgow Libraries where all attendees were informed of the various services the library has to offer. All attendees were given the opportunity to refer themselves to the Glasgow Libraries IT workshops to continue their learning and utilise other services relevant to their needs. Southside Housing Association (SHA) also purchased and donated IT equipment to other local services. We donated a Smart Board to the Glasgow and Craigton Integration Network (GCIN) to support them in delivering a series of ESOL and IT workshops. We also donated a number of tablets to the Nan Makcay Hall to support them in delivering a similar series of Digital learning workshops. By delivering this project we hope to address some of the barriers people find to going online. Some of which include “it’s too difficult to learn”; “it’s too expensive”; “worrying about privacy/viruses;”; “no connection/computer”’ (CarnegieUK Trust, 2013. Across the Divide –Tackling Digital Exclusion in Glasgow). Prior to running these courses, Southside Housing Association coordinated a series of consultation meetings within each base and also distributed a feedback questionnaire to all tenants living local to our bases. The consultations and findings of the questionnaire revealed that a significantly high number of tenants were keen to take part in Digital Learning course but felt they were “too old now” or “it’s too hard to learn that stuff”. We also found that many tenants did not have the finances to install Wi-Fi in their homes and purchase equipment of their own. The local bases provide a safe and free space to learn and break down some of these barriers. At the beginning of each course we asked attendees to complete a Digital inclusion questionnaire, this captured their current skill level and attitudes. We also asked all attendees to complete the questionnaire after the course had completed. We found that all attendees had learned a new skill and most were fairly confident in sending and receiving emails on their own. We observed a change in attitude, particularly amongst older participants who previously believed they were too old to participate. It is good to note that 6 of our older participants now attend the library once a week, use the computer their and also utilise other services the library has to offer. We have just completed and 8 week Keys to Learn programme, delivered in partnership with Glasgow Homelessness Network (GHN) and City of Glasgow College. The programme works with people at risk of losing their tenancies due to debt, mental health issues, drugs, alcohol etc. The Keys to Learn programme introduces participants to different skills and pathways that could resolve or alleviate such issues. The programme includes cooking on a budget, learning digital skills, budgeting and debt management, managing stress etc. Part of the programmes is also to introduce participants to services offer by SHA and within the local community. For example, participants took part in a session with SHA’s Welfare Rights department and were presented with knowledge and information relevant to their needs. They were also offered individual appointments for additional support needed, in the same way, participants completed a session with the Epic 360 service which offer support to people living in Glasgow with budgeting and debt management. Participants have been encouraged to use their local community bases at meeting spaces for such services and to continue accessing the internet.
01/12/2015 £14,754 Upward Mobility (UPMO) 6? We have a rich history of using technology to enrich our workshops, and the results are undeniable. Joyful, high quality creative work has been the backbone of the hundreds of lives we have changed for the better. Using technology is also a great risk, we have seen cyberbullying, dangerous behaviour online and inappropriate use of technology. Our staff are trained to respond to these events and we all know the vulnerabilities of the people we work with. Building in a robust layer of IT skill and good sense across all our workshops will take a lot of work and a ‘learning by stealth’ approach. For example our photography workshop have created an amazing collection of themed albums, but we do not currently have the capacity to connect or share their work on the internet. This is something that can bring critical attention, the thrill, joy and risk of choosing, displaying, publishing and sharing your work with others is something that we desperately want our students to experience. This grant will help us do that in a safe, structured way. The project will be a collaboration between our Education and Curriculum Manager and our workshop facilitators. They will work together to implement the digital skills appropriate to our students in ways that enhance the following workshops throughout the grant period: Photography workshop every Monday (8 Students) Social Media awareness every Monday (3 Students) Café project every weekday (4 Students) Preston pans Multi Media Workshops every Monday ( 9 Students) We will use a mixed environment of technology; tablets, PC’s and laptops, office and free software, just as in the real world. We have a donated suite of 10 desktop PC’s all windows, thanks to the TT-Exchange program we have licensed versions of Windows 7. We use free or online version of software including Google Picassa, to manage the photography workshops. This grant will allow us to buy enough tablets so we can have two and sometimes three workshops using them at once. Another example where we will implement a digital skills layer of learning using this grant is our new café project. Funded by Community Food & Health Scotland and the Clothworkers Foundation as well as other smaller funders. It is a small social enterprise that will start out providing healthy lunches cooked by and consumed by our students. We will run the café as an enterprise and involve the students in the business, promotion, and research for the café. This will be done in a structured way using skills and materials provided by this grant. We also have a similar ‘framework’ approach to equipping our students with skills that will help them approach sustainable employment and digital life skills together. This grant will feed into that work, and our application to the RBS Skills and Opportunities fund to add more digital skills and training to our employability themed workshops, including a special strand in the Café Project.
01/12/2015 £10,879 Fife Migrants Forum 2? You can do IT - IT training & mentoring support project aims at empowering and upskilling clients to become more independent in using new technologies. The project will be a part of our weekly Job Club for clients referred by the Jobcentre Plus and for all other clients that require help with employability. Additionally we will offer one-to-one support sessions helping clients to gain skills such as: online application forms, email, typing, using help available online such as online translating tools. One-to-one sessions will cover: * Introduce and enhance IT skills - to be able to use the internet * Establish and map relevant skills motivation - knowing the reasons why using the internet is a good thing * Build awareness and confidence trust - a fear of online fraud, or not knowing where to start to go online. Job Club sessions Our training programme will be structured to deliver 8 training sessions to each participant over 2 months. On average, we accommodate 4 clients per session. We also take into account that some clients will need more flexible approach and more sessions will be available for clients needing extra support. 1. We will run 2 hour long sessions a week initially then add 2 more as the numbers increase. The sessions’ timings will change to reflect clients’ needs. 2. We will recruit and pay a sessional worker to deliver the training to both learners and mentors. 3. We will be running a mentoring programme alongside the IT sessions to recruit learning mentors from our volunteers in the first place, and then open it up to all to plug any gaps in our language provision to match the needs of our clients. 4. We will be paying for administrative costs, cost of learner packs with additional information, marketing and promotion costs, and running costs such as paper/ink, etc. 5. We will be purchasing 5 new laptops and we already have secured software licences for the latest Microsoft Office package from TT-exchange.
01/12/2015 £20,000 Community Safety Glasgow 1? The project will take place within the Maryhill Hub, located within the Wyndford estate and the Ashgill Recreation Centre - located within Milton. Community Safety Glasgow were successful in gaining funding from Cube Housing Assocation to create a digital inclusion programme that has operated from November 2014 - November 2015. Cube Housing are unable to fund year two of this programme due to internal funding cuts.This funding will allow our digital inclusion programme to continue for year two, splitting our member of staff between the Maryhill Hub and Ashgill Recreation Centre. The project will offer members of the community free access to the internet via our 20 station learning centre within the Maryhill Hub and 14 station centre within the Ashgill Recreation Centre. Free Wi-fi will also be provided. As well as informal drop in, the programme will co-ordinate a range of partners to utalise the learning centre to provide support to clients such as Jobs and Bussiness Glasgow, Glasgow Life, Citizens Advice Service and Glasgow Kelvin College. This will allow a range of informal and formal leaerning to take place. As well as co-ordination, the Digital Inclusion Officer will also undertake one to one and group work support sessions around issues such as employability and financial inclusion. The ICT equipment that will be used are connected to Glasgow Kelvin College’s network and our two centres, built in 2014 (Maryhill) and 2015 (Milton) are all new equipment. The Maryhill Digital Inclusion programme will also seek to engage volunteers within the centre to support clients. Currently we have one digital inclusion volunteer who contributes 14 hours per week within Maryhill.
01/12/2015 £8,950 The Falkirk Football Community Foundation 3? Falkirk Football Community Foundation will utilise the passion for Falkirk Football Club that exists in the community to deliver an innovative programme. The programme will increase people’s basic digital skills and, through practical activities, give them the confidence to use the skills. We will initially target people who have an interest in the football club to participate in the programme. Prior to starting we will survey the potential participants to ensure they need the level of course we are delivering. We will use the attraction of the club and the opportunity to meet players and manager as a draw for the programme. To maintain their interest we will structure the programme and specific activities around the club, researching, writing about and other tasks associated with the club to provide relevance to the individuals and to use their digital skills. We will deliver three programmes of 10 weeks each during 2015-16. Each programme will cater for 10 participants, with the first delivered by staff and the latter two supported by volunteers. The programme will start with the BCS course, Computer and Online Basics, to implement a tried and tested method of introducing basic digital skills. This will include basic start up and functions, finding information, communicating via email and other methods, developing digital content and staying safe on line. Following on from this course we will set activities based on people’s needs and what they want to learn. We will use the attraction of Falkirk Football Club to draw people out and provide activities. They will get the opportunity to work in partnership with the Club and Foundation to develop regular online content. This will include a newsletter, press releases, web articles, Facebook updates and twitter feeds. In this way they will be able practice their skills in a positive environment promoting an activity and organisation they already support. This will use the different skills they during each week’s 3 hour session, homework and an additional hours supported access provided by FFCF free of charge. We will use our experience in delivering community and employability programmes to increase participant’s self-confidence and self-esteem alongside their practical skills. Barriers for older people getting online are likely to include the basic digital skills but more importantly the confidence to learn and put into practice new skills. We will gently develop this confidence and encourage a growth mindset in participants, so that they can learn from the course and then continue to develop their skills. We will use the attraction of football to deliver an innovative programme that engages people, provides a purpose to learn digital skills and the confidence to use those skills in their everyday lives.
01/12/2015 £8,150 The Falkirk Football Community Foundation 3? We plan to offer a 3 stage employability programme to help people attain digital skills and the confidence to apply for benefits, jobs and to return to work. We will deliver an open day and 3 stages of 6 days each over 6 weeks. The programmes allow for early positive outcomes and introduction of new people at higher competency levels. Stage 1 – Introduction to Digital An introductory programme, aimed at people with limited or no experience of online digital skills. It aims to introduce them to computers in a non-threatening way, develop confidence in basic operations and help them get online safely. It will include the British Computer Society “Computer and Online Basics” course and other employability skills. Through these skills we will ensure people have a basic grasp of Universal Jobmatch and can register and search for jobs through this system. Each candidate will be given an exit interview and action plan, with access to ongoing support, to ensure their progress continues. The outcomes from this stage will include: * Completion of BCS Computer and Online Basics * Increase in confidence of Digital Skills * Introduction to and registration and setting up a profile on Universal Jobmatch Stage 2 – Digital Applications Stage 2 is aimed at people with a basic knowledge of computers and website use, but limited experience of online job search. The course will provide a progressive programme to advance people’s digital skills. It will include ensuring all aspects of Universal Jobmatch are being used, an introduction to My World of Work and CV Building. The skills introduced will include drafting covering letters in online packages and through Microsoft Office. It will cover setting up email accounts, monitoring the account and attaching documents to emails The outcomes from this stage will include: * Using all features of Universal Jobmatch * Increase in confidence in use of job search websites and applying online * 1 supported application (Real or Simulated) Stage 3 – Selling yourself – Beyond the digital Stage 3 provides dedicated support for people to use digital skills to apply for positions and attend interviews. It will assist people to develop their digital skills to apply for positions. The process will start with job search and identification of suitable posts, followed by drafting suitable applications and preparing for interviews. We will use business contacts to provide mock interviews and realistic feedback. We will also support evaluation at the end of the process to encourage learning and therefore greater success with future applications. The outcomes from this stage will include: * Increased knowledge of a process for applying for positions * Reduced stress at job interviews * 4 job applications completed (Real or Simulated) All participants will be offered 2 weeks aftercare support including access to the ICT suite for a minimum of 1 hour per week, proof reading and individual support for applications.
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