Finance Score: -1

Governance Score: 3

Support Score: 8

Volatile income
spending growth: -1
No PartB

Good trustee age range: +3

Grant maker support: +8

Overall GiG Score: 10

CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED

To provide free, impartial and confidential advice and information to all members of the local community in the Borough of Reigate and Banstead and the surrounding areas. To advance knowledge and information for the protection and preservation of health, and the relief of poverty, sickness and distress.

Analysis by Giving is Great

Positives:

There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age

Financial issues to consider:

A PartB annual return has not been required and so detailed financial information is not available from the online data
Income has been volatile recently but spending has been maintained

Established: 20 years

www.carbs.org.uk

info@carbs.org.uk

01737 931060

Charity Commission for England and Wales

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£351	£353	£-2	n/a	n/a	n/a	n/a	n/a	43
31/03/22		£564	£480	£84	£0	£312	£173	4.3	12	40
31/03/21	*	£445	£357	£89	n/a	n/a	n/a	n/a	n/a	52
31/03/20		£383	£285	£98	n/a	n/a	n/a	n/a	n/a	62
31/03/19		£166	£173	£-7	n/a	n/a	n/a	n/a	n/a	49
31/03/18		£163	£170	£-6	£0	£0	£0	n/a	0	0
31/03/17		£188	£199	£-11	£0	£0	£0	n/a	0	0
31/03/16		£283	£276	£7	£0	£0	£0	n/a	0	0
31/03/15		£344	£335	£9	£0	£0	£0	n/a	0	0
31/03/14		£330	£328	£2	£0	£0	£0	n/a	0	0
31/03/13		£290	£299	£-8	£0	£0	£0	n/a	0	0
31/03/12		£311	£307	£4	£0	£0	£0	n/a	0	0
31/03/11		£311	£307	£4	£0	£0	£0	n/a	0	0
31/03/10		£295	£278	£17	£0	£0	£0	n/a	0	0
31/03/09		£270	£256	£14	£0	£0	£0	n/a	0	0
31/03/08		£248	£254	£-6	£0	£0	£0	n/a	0	0
31/03/07		£225	£207	£18	£0	£0	£0	n/a	0	0
31/03/06	*	£169	£189	£-20	£0	£0	£0	n/a	0	0
31/03/05		£88	£93	£-5	£0	£0	£0	n/a	0	0

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Highest pay bracket: less than £60,000

Listed activities

Accommodation/Housing
Economic/Community Development/Employment
Education/Training
General Charitable Purposes
Other Charitable Purposes
The Advancement Of Health Or Saving Of Lives
The Prevention Or Relief Of Poverty

How it operates

Acts as an umbrella or resource body
Other charitable activities
Provides advocacy/advice/information
Provides services

Where it operates

Surrey,

Who it helps

Children/Young People
Elderly/Old People
Other Charities Or Voluntary Bodies
People Of A Particular Ethnic Or Racial Origin
People With Disabilities
The General Public/Mankind

Who works here?

Unknown number of employees
43 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

National Lottery Community Fund	£414,505
Henry Smith Charity	£138,800
Community Foundation for Surrey	£76,236
DCMS	£51,571

Specific Donations

Amount	When Months	To be used for
Community Foundation for Surrey - Retain existing staff
£10,000	05/04/2022	Funding towards the essential running costs of an organisation that offers free debt advise to the local residents of Reigate and Banstead.
Community Foundation for Surrey - Telephone Advisor Part Salary
£10,000	04/08/2021 4	Funding for a Telephone Advisor to support people experiencing a range of difficulties in Reigate and Banstead
National Lottery Community Fund - Outreach and Debt Caseworkers
£414,505	17/06/2021	Citizens Advice Reigate and Banstead (CARB) will use the funding to continue the TNLRC funded project for Debt Casework and Outreach work. CARB provides free confidential impartial and independent ....more Citizens Advice Reigate and Banstead (CARB) will use the funding to continue the TNLRC funded project for Debt Casework and Outreach work. CARB provides free confidential impartial and independent advice and information for the benefit of the local community. The organisation’s objective is for the protection and preservation of health and the relief of poverty sickness and distress for local residents.
Community Foundation for Surrey - Salary for a Training Supervisor
£9,500	27/01/2021	Funding toward a salaried position, for an organisation that offers expert advice to those in the Borough of Reigate and Banstead.
DCMS - Coronavirus Community Support Fund
£51,571	19/08/2020	"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public services.2) To ensure essential services are provided to vulnerable people, both in the short and long term through increased community support through the work of charitable organisations."
Community Foundation for Surrey - IT hardware,and software and VOIP telephony
£15,000	29/07/2020 1	Installation of a system to integrate IT and VOIP for two offices and outreach of the Citizens Advice service in Reigate and Bansted.
Community Foundation for Surrey - IT hardware,and software and VOIP telephony
£21,736	27/03/2020 1	Installation of a system to integrate IT and VOIP for two offices and outreach of the Citizens Advice service in Reigate and Bansted.
Community Foundation for Surrey - Citizens Advice Reigate and Banstead(CARBS) core costs
£10,000	15/07/2019 11	Provision of free, impartial advice on issues such as welfare benefits and debt to people in Reigate and Banstead.
Henry Smith Charity - Grant to Citizens Advice Reigate & Banstead Ltd
£138,800	12/06/2019 36	towards three years' salary and on costs of a Supervisor at a project providing information, advice and advocacy to disadvantaged people in Surrey
Community Foundation for Surrey - Redhill Benefits Support Project
£7,500	15/10/2018 11	Provision of benefits advice to people living in Reigate and Banstead, particularly Redhill.
Community Foundation for Surrey - Core Costs
£5,000	11/09/2018	Core Costs for advice and support services for vulnerable people in Reigate and Banstead focused on people with long term conditions.
Community Foundation for Surrey - Older Persons Adviser - Horley
£4,740	21/04/2017 11	Older Persons Advice Horley project providing advice, information and casework to 150 vulnerable older people through home visits
Community Foundation for Surrey - Older Persons Adviser - Horley
£5,000	23/02/2017 11	Older Persons Advice Horley project providing advice, information and casework to 150 vulnerable older people through home visits

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (7)

Current Trustees appointed

Age Range of Trustees: 41-79

ANDREW WILSON Appointed: 2023, Occupation: Manager Planning & Resources University Department

DAVID JOHN WOODLEY Appointed: 2019, Occupation: It Consultant

GEOFFREY LESLIE ANDERSON Appointed: 2020, Occupation: Management Consultant, Other trusteeships: ROYAL SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS SUSSEX NORTH & BRIGHTON BRANCH, ROYAL SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS SUSSEX NORTH BRANCH,

JAN THORNTON Appointed: 2018, Occupation: Retired

ODILE HOUNKPATIN Appointed: 2023, Occupation: Head Of Model Validation (Bank)

RICHARD HOFFMAN Appointed: 2014, Occupation: Company Director

STEPHEN FREDERICK JEBSON Appointed: 2020, Occupation: Company Director

Legal constitution

Charitable company registered in England & Wales on 19/07/2004, number: 1104970
Registered at Companies House on 20/04/2004, number: 05107133

Gift Aid

Registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Filing Record

19 returns made; AR21: 1 days late, AR06: 43 days late,

Recent reorganisation events:

Asset transfer in from CITIZENS ADVICE SURREY on 04/02/2022

Main office

Citizens Advice
The Horseshoe
BANSTEAD
Surrey
SM7 2BQ

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN REIGATE AND BANSTEAD AND SURROUNDING AREAS (THE AREA OF BENEFIT) BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

IN [REIGATE AND BANSTEAD] AND SURROUNDING AREAS

Data Sources