Finance Score: 3

Governance Score: 3

Support Score: 7

Fundraising costs low: +3

Good trustee age range: +3

Grant maker support: +7

Overall GiG Score: 13

CITIZENS ADVICE SERVICE IN THREE RIVERS

The provision of free, confidential, impartial and independant advice

Analysis by Giving is Great

Positives:

There have been no material income shortfalls in recent years
Fundraising costs are unusually low relative to funds raised
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age

Established: 20 years

threeriverscab.org.uk

ceo@castr.cabnet.org.uk

01923 293131

Charity Commission for England and Wales

Tweets

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£525	£531	£-6	£16	£500	£473	10.7	10	82
31/03/22		£495	£559	£-63	n/a	n/a	n/a	n/a	n/a	70
31/03/21		£573	£500	£73	£21	£570	£434	10.4	11	69
31/03/20		£507	£532	£-25	£16	£497	£344	7.8	10	77
31/03/19		£540	£515	£25	£15	£496	£313	7.3	10	77
31/03/18		£516	£510	£6	£14	£471	£313	7.4	9	0
31/03/17		£514	£569	£-55	£13	£466	£335	7.1	24	0
31/03/16		£530	£456	£75	£12	£521	£399	10.5	26	0
31/03/15		£563	£532	£30	£20	£447	£359	8.1	9	0
31/03/14		£571	£584	£-13	£33	£416	£90	1.9	9	0
31/03/13		£548	£484	£63	£14	£429	£355	8.8	9	0
31/03/12		£445	£400	£44	£0	£0	£0	n/a	0	0
31/03/11		£442	£387	£55	£0	£0	£0	n/a	0	0
31/03/10		£430	£386	£44	£0	£0	£0	n/a	0	0
31/03/09		£380	£355	£25	£0	£0	£0	n/a	0	0
31/03/08		£392	£362	£30	£0	£0	£0	n/a	0	0
31/03/07	*	£372	£347	£25	£0	£0	£0	n/a	0	0
31/03/06		£318	£295	£23	£0	£0	£0	n/a	0	0
31/03/05		£0	£0	£0	n/a	n/a	n/a	n/a	n/a	0

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Financial Ratios

Fundraising Costs/Relevant Income: 3%
Fundraising Costs/Total Spending: 3%
Highest pay band: Less than £60,000
Liabilities/Assets: 21%
Liabilities/Income: 25%
Unrestricted Funds/Total Funds: 95%
Reserves/Spending: 10.7 months
Net Current Assets/Spending: 11 months
Quick Ratio: 4.6

Asset Split ?

Listed activities

Disability
Economic/Community Development/Employment
The Advancement Of Health Or Saving Of Lives
The Prevention Or Relief Of Poverty

How it operates

Provides advocacy/advice/information

Where it operates

Hertfordshire,

Who it helps

The General Public/Mankind

Who works here?

10 employees
82 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

Henry Smith Charity	£120,000
Hertfordshire Community Foundation	£14,456
National Lottery Community Fund	£9,448

Specific Donations

Amount	When Months	To be used for
Henry Smith Charity - Grant to Citizens Advice Service in Three Rivers - CASTR
£120,000	22/09/2022 36	towards three years' running costs of the 'Money Advice Service' for people from disadvantaged communities in Three Rivers, Hertfordshire.
National Lottery Community Fund - Sickness and Disability Benefits casework
£9,448	19/08/2022	The funding will be used to continue providing sickness and disability benefits advice and support for local residents who are living with health conditions. The project aims to enable people to ....more The funding will be used to continue providing sickness and disability benefits advice and support for local residents who are living with health conditions. The project aims to enable people to access the financial support they are entitled to.
Hertfordshire Community Foundation - Scams Awareness
£4,856	25/11/2021	Grant to Citizens Advice Service in Three Rivers (formerly CAB Three Rivers)
Hertfordshire Community Foundation - Family Law Project
£4,605	15/06/2021	Grant to Citizens Advice Service in Three Rivers (formerly CAB Three Rivers)
Hertfordshire Community Foundation - Family Law project in Three Rivers for court representation and support
£4,995	05/12/2019	Grant to Citizens Advice Service in Three Rivers (formerly CAB Three Rivers)
National Lottery Community Fund - Project to expand volunteer workforce
£9,998	15/11/2018 12	The organisation will use the funding to hire a worker to run a yearlong volunteer recruitment strategy to help improve the services run.
The Clothworkers Foundation - Grant to Citizens Advice Service in Three Rivers
£9,000	06/12/2017	refurbishment of office for a charity which works with disabled people in Rickmansworth
Co-Operative Group - Grant to Citizens Advice Service in Three Rivers
£3,310	29/11/2017	We want to buy new computers to speed up our service to the public and enable us to see more clients more quickly.
City Bridge Trust - Grant to Citizens Advice Service in Three Rivers
£21,000	07/10/2017 36	£21,000 over three years (3 x £7,000) for the salary of a p/t Outreach CAB Advisor at Hillingdon Foodbank.
National Lottery Community Fund - New improved telephone service for Abbots Langley CAB
£10,000	01/06/2016 12	This charity will use the funding to replace the telephone system at one of its offices and upgrade the websites for two other offices. This will improve the telephone and website services for local ....more This charity will use the funding to replace the telephone system at one of its offices and upgrade the websites for two other offices. This will improve the telephone and website services for local residents, predominantly clients who can't drop in to the CAB through being disabled, housebound or a carer.
National Lottery Community Fund - Integrating Advice in Three Rivers
£186,452	19/04/2013 24	The aim of this new project is to improve access to advice services for the people in the Three Rivers area by bringing together advice partners to develop a stronger local network. Citizens Advice ....more The aim of this new project is to improve access to advice services for the people in the Three Rivers area by bringing together advice partners to develop a stronger local network. Citizens Advice Service in Three Rivers (CASITR) will act as lead body and aim to create a more coherent approach to better meet needs. At present, organisations are stretched financially with heavy caseloads. A network will increase efficiency, reduce duplication and operating costs, enable best practice to be shared.
National Lottery Community Fund - New Telephone System to Greatly Improve Service Access for Clients
£10,000	10/02/2011 12	This is a project by a registered charity in Hertfordshire. The group will use funding to install a modern telephone system at its three offices. This will enable the group to better meet the needs ....more This is a project by a registered charity in Hertfordshire. The group will use funding to install a modern telephone system at its three offices. This will enable the group to better meet the needs of the wider community and improve the level of service and advice offered.

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)

Current Trustees appointed

Gender Split

Based on 7/8 persons

Age Range of Trustees: 48-77

ANDREW BRIAN DOUGLAS PICKFORD Appointed: 2004, Occupation: Bank Manager

ANTHONY GRAHAM SADLER Appointed: 2021, Occupation: Retired

ELUNED MYFANWY WALLACE Appointed: 2005, Occupation: H R Manager

EMILY SIMONNE DUNBAR Appointed: 2021, Occupation: Company Director

JAMES PAUL SHAW Appointed: 2004, Occupation: Chartered Accountant, Other trusteeship: WATFORD AND THREE RIVERS REFUGEE PARTNERSHIP,

MARY ALDERSON Appointed: 2016, Occupation: Member

RONALD SWEETMAN Appointed: 2020, Occupation: Retired, Other trusteeship: HERTFORDSHIRE CITIZENS ADVICE SERVICE,

SURESH GAJJAR Appointed: 2017, Occupation: Retired

Legal constitution

Charitable company registered in England & Wales on 16/06/2004, number: 1104392
Registered at Companies House on 23/03/2004, number: 05082066

Gift Aid

NOT registered with HMRC for Gift Aid

Other Regulators

Financial Conduct Authority

Policies in force

Complaints handling
Conflicting interests
Investment
Paying staff
Risk management
Safeguarding vulnerable beneficiaries
Volunteer management

Filing Record

19 returns made; AR07: 27 days late,

Recent reorganisation events:

Asset transfer in from THE ABBOTS LANGLEY GOOD NEIGHBOURS ASSOCIATION on 27/03/2023

Main office

THREE RIVERS HOUSE
NORTHWAY
RICKMANSWORTH
HERTFORDSHIRE
WD3 1RL

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN THREE RIVERS AND SURROUNDING AREAS THE AREA OF BENEFIT) BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

HERTFORDSHIRE

Data Sources