Finance Score: 0

Governance Score: 0

Support Score: 7

No PartB

Good trustee age range: +3
Static board: -3

Large volunteers +3
Grant maker support: +4

Overall GiG Score: 7

HERTFORDSHIRE HEARING ADVISORY SERVICE

The Charity provides practical help and advice to people affected by hearing loss. Our volunteers help people in supported housing with hearing aid maintenance/advice. Our Equipment Service helps with alerting, amplifying and telephone equipment. Hearing Support Services in Hertfordshire, Bedfordshire and Suffolk Hearing Advisory Service, and West Northants pilot support NHS hearing aid users.

Analysis by Giving is Great

Positives:

This charity has been successful in attracting volunteers relative to its size
Spending has increased over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
A significant proportion of recent income was derived from major grant makers including the Government
The Board appears to be well diversified in terms of age

Regulatory & Governance issues to consider:

The Board composition appears to be rather static

Financial issues to consider:

A PartB annual return has not been required and so detailed financial information is not available from the online data

Established: 27 years

www.hhas.org.uk

info@hhas.org.uk

01707 324582

Charity Commission for England and Wales

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/03/23		£298	£317	£-19	n/a	n/a	n/a	n/a	n/a	90
31/03/22	*	£285	£270	£15	n/a	n/a	n/a	n/a	n/a	60
31/03/21		£285	£240	£45	n/a	n/a	n/a	n/a	n/a	110
31/03/20		£221	£233	£-12	n/a	n/a	n/a	n/a	n/a	112
31/03/19		£239	£228	£10	n/a	n/a	n/a	n/a	n/a	112
31/03/18	*	£234	£223	£10	£0	£0	£0	n/a	0	0
31/03/17		£226	£238	£-12	£0	£0	£0	n/a	0	0
31/03/16		£246	£234	£11	£0	£0	£0	n/a	0	0
31/03/15		£190	£210	£-20	£0	£0	£0	n/a	0	0
31/03/14		£164	£167	£-3	£0	£0	£0	n/a	0	0
31/03/13		£152	£161	£-10	£0	£0	£0	n/a	0	0
31/03/12		£156	£171	£-14	£0	£0	£0	n/a	0	0
31/03/11		£169	£156	£14	£0	£0	£0	n/a	0	0
31/03/10		£144	£149	£-5	£0	£0	£0	n/a	0	0
31/03/09		£140	£133	£7	£0	£0	£0	n/a	0	0
31/03/08		£136	£144	£-8	£0	£0	£0	n/a	0	0
31/03/07		£148	£147	£0	£0	£0	£0	n/a	0	0
31/03/06		£133	£125	£8	£0	£0	£0	n/a	0	0
31/03/05		£127	£117	£10	£0	£0	£0	n/a	0	0
31/03/04		£111	£122	£-11	£0	£0	£0	n/a	0	0

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Highest pay bracket: less than £60,000

Listed activities

Disability

How it operates

Other charitable activities
Provides advocacy/advice/information
Provides services

Where it operates

Barnet, Bedford, Central Bedfordshire, Enfield, Essex, Hertfordshire, Luton, Northamptonshire, Suffolk,

Who it helps

Elderly/Old People
People With Disabilities
The General Public/Mankind

Who works here?

Unknown number of employees
90 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

Hertfordshire Community Foundation	£10,000
National Lottery Community Fund	£9,500
Suffolk Community Foundation	£500

Specific Donations

Amount	When Months	To be used for
National Lottery Community Fund - Technology Overhaul Project
£9,500	20/05/2022	The funding will be used to replace the existing IT equipment used in the office and by outreach officers. The project aims to provide a full range of support services to clients both in the office ....more The funding will be used to replace the existing IT equipment used in the office and by outreach officers. The project aims to provide a full range of support services to clients both in the office or as part of the mobile outreach service.
Hertfordshire Community Foundation - Queen's Platinum Piano Day
£10,000	29/03/2022	Grant to Hertfordshire Hearing Advisory Service
Suffolk Community Foundation - Core running costs
£500	13/01/2021	To support core running costs of the service.
The Clothworkers Foundation - Grant to Hertfordshire Hearing Advisory Service
£10,900	21/06/2018	purchase of a car for a charity which works with disbaled people in Hertfordshire

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (5)

Current Trustees appointed

Gender Split

Age Range of Trustees: 44-86

ANTHONY DENNIS EDWARDS Appointed: 2006, Occupation: Director

CLAIRE OLIVER Appointed: 2015, Occupation: Internal Audit Manager

DENNIS LESLIE FURNELL Appointed: 2012, Occupation: Natural History Writer Broadcaster, Other trusteeship: THE BOX MOOR TRUST,

JOHN MICHAEL STOKER Appointed: 2012, Occupation: Chartered Engineer

JAMES BOLE Appointed: 2018, Occupation: Rehabilitation Consultant

Legal constitution

Charitable company registered in England & Wales on 14/07/1997, number: 1063430
Registered at Companies House on 28/05/1997, number: 03376847

Gift Aid

Registered with HMRC for Gift Aid

Policies in force

Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Volunteer management

Filing Record

20 returns made; AR22: 45 days late, AR18: 12 days late,

Main office

Hearing Advisory Service
Unit 25
Weltech Business Centre
Ridgeway
WELWYN GARDEN CITY
Hertford

Objectives

THE COMPANY IS ESTABLISHED TO RELIEVE THOSE PEOPLE SUFFERING FROM:- (A) HEARING IMPAIRMENT; (B) DEAFNESS; (C) DEAFBLINDNESS, (D) SIGHT IMPAIRMENT; AND (E) BLINDNESS AND ASSOCIATED CONDITIONS AS WELL AS TO RELIEVE CARERS FOR PEOPLE WITH SUCH CONDITIONS.

Defined Area of Benefit:

HERTFORDSHIRE AND BEDFORDSHIRE INCLUDING LUTON

Data Sources