Overall GiG Score: -3 ?
Finance Score: -5
Governance Score: -3
Support Score: 5
  • Volatile income & significant deficit in latest year: -5
  • No PartB
  • Only 4 Trustees: -1
  • Narrow trustee age band: -2
  • Grant maker support: +5

TORBAY CITIZENS ADVICE BUREAUX 

The delivery of Specialist and Generalist advice services to the residents of Torbay
Analysis by Giving is Great

Positives:

  • There have been no material income shortfalls in recent years
  • A significant proportion of recent income was derived from major grant makers including the Government

Regulatory & Governance issues to consider:

  • There are only 4 trustees
  • The Board has little diversity in terms of age

Financial issues to consider:

  • A PartB annual return has not been required and so detailed financial information is not available from the online data
  • Income has been volatile recently and was significantly lower than spending in the latest year
Established: 31 years

www.citizensadvicetorbay.org.uk

manager@torbaycitizensadvice.org.uk

01803 558728

Charity Commission for England and WalesCompanies HouseFacebookX
UN SDGs
?

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k
Spending
£k
Surplus/
Deficit
Fundraising
Cost £k
Total
Funds £k
Unrestricted
Funds £k
Mths
Rsrvs
Staff Volun-
teers
31/03/23£205£304£-99n/an/an/an/an/a48
31/03/22£352£334£18n/an/an/an/an/a20
31/03/21£311£300£11n/an/an/an/an/a41
31/03/20£261£290£-29n/an/an/an/an/a41
31/03/19£276£274£2n/an/an/an/an/a48
31/03/18£304£309£-5£0£0£0n/a00
31/03/17£292£268£24£0£0£0n/a00
31/03/16£454£378£76£0£0£0n/a00
31/03/15£390£330£60£0£0£0n/a00
31/03/14£361£334£26£0£0£0n/a00
31/03/13£432£400£32£0£0£0n/a00
31/03/12£482£426£56£0£0£0n/a00
31/03/11£430£394£36£0£0£0n/a00
31/03/10£430£399£31£0£0£0n/a00
31/03/09£369£364£5£0£0£0n/a00
31/03/08£387£357£30£0£0£0n/a00
31/03/07£378£374£5£0£0£0n/a00
31/03/06£347£312£35£0£0£0n/a00
31/03/05£264£252£11£0£0£0n/a00
31/03/04£255£245£11£0£0£0n/a00

Highest pay bracket: less than £60,000
What it does
  • The Prevention Or Relief Of Poverty
Who works here?
  • 48 volunteers
Who it helps
  • The General Public/Mankind
How it operates
  • Provides advocacy/advice/information
Where it operates
  • Torbay,

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years
DCMS£99,979
National Lottery Community Fund£9,684
Devon Community Foundation£2,000
Specific Donations
Amount When
Months
To be used for
National Lottery Community Fund - From Covid to Crisis
£9,684 21/04/2023
The funding will be used to supply an energy champion to provide advice on fuel debt benefits and and energy efficiency measures for people affected by the cost-of-living crisis. The project aims to ....more
Devon Community Foundation - Grant to Torbay Citizens Advice Bureau
£2,000 08/03/2023
Cost of Living - funds to help the CAB employ a Volunteer Support supervisor, enabling an expansion of the face to face support offer for most vulnerable clients impacted by CoL crisis.
DCMS - Coronavirus Community Support Fund
£99,979 26/08/2020
"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more
Lloyds Bank Foundation - Grant to CAB - Torbay
£24,650 09/02/2017
12
This project supports work in the Torbay and south Devon area is targeted on transition around independence, caring and related mental health issues. It will help service users to become more ....more
National Lottery Community Fund - Reach out and help :- Tackling poverty and hardship in Torbay
£367,667 14/11/2014
36
Not Available
Lloyds Bank Foundation - Grant to CAB - Torbay
£49,300 08/10/2014
This project supports work in the Torbay and south Devon area is targeted on transition around independence, caring and related mental health issues. It will help service users to become more ....more
National Lottery Community Fund - Advice Torbay - Working Together to Improve Customer Outcomes and Sustainab
£336,517 19/04/2013
24
This project will involve advice agencies working together to transform advice delivery in Torbay by developing new approaches. New 'community gateways' will improve advice accessibility for hard to ....more
National Lottery Community Fund - Increasing independence + wellbeing by maximising income + improving money
£257,927 15/07/2010
48
This project based in Torbay provides socially and economically excluded and vulnerable people with the skills and confidence to improve and effectively manage their financial situation and take ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (4)
Current Trustees appointed
Gender Split

Age Range of Trustees: 67-74
Legal constitution
  • Charitable company registered in England & Wales on 24/02/1993, number: 1017649
  • Registered at Companies House on 29/01/1993, number: 02785039
Gift Aid
  • NOT registered with HMRC for Gift Aid
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Investment
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
20 returns made; all on time
Main office

Torbay CAB
29 Palace Avenue
Paignton
DEVON
TQ3 3EQ

Objectives

THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF TORBAY BY THE ADVANCEMENT OF EDUCATION THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY SICKNESS AND DISTRESS

Defined Area of Benefit:

TORBAY

Data Sources

Charity Commission for England and Wales
360 Giving
CharityBase
Authorised officials of this charity can add information to this page (including a Donate Now button) for no cost

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